10/10 Excellent
Marty B.
20 Jun 2024
Liked: Cleanliness
Beautiful house and location but not so good house manager.
House and location are amazing. Can't imagine anywhere else on the island being better. Water and beach on 3 sides of this house. House in great shape! AC not so good in some bedrooms so you have to move provided fans around. If you want the cooler master stay in the west side master of the main house. There are 2 masters.
Property manager seemed very accommodating before arrival by email and phone but once we got on the island, we never met her or spoke with her. It was always another person. The manager arranged rentals cars (2) for us. Didn't tell us it was her cars, and they were in terrible condition. To the point of unsafe to drive. We requested different cars and that's when I could tell she was getting salty. She would not discount our rentals ($150.00/day) for cars that didn't even run, they were shutting off, windows wouldn't roll down and the AC didn't work. She opted to pick the cars up from me but not provide a solution, so she was willing to leave us stranded at the house with 12 people and no transportation. She said I'd have to find alternate options which at this point there was none. So, we were stuck. So, in short, this house and location are cream of the crop, but the house manager is not.
Marty B.
Stayed 5 nights in Jun 2024