6/10 Okay
Zell
31 Mar 2024
Liked: Room comfort
Disliked: Property conditions & facilities
A Facelift Badly Needed
This hotel needs a facelift, there's no other nice way to say it. It looks straight out of the 80's. The room furnishings were "old school", and the walls (both with doors to connecting rooms) were paper thin. That all being said, the room was large, it appeared clean, and the bed was very comfortable. The folks at check-in were nice enough, but, once again, it felt like customers referred from hotel sites were given short shrift. No DoubleTree chocolate chip cookies for us even though we saw many packs available. The bottled waters in our room were only free to Hilton Honors members. We were put on the first floor surrounded by kids. And, the toilet in our bathroom wouldn't stop running. Fortunately, we only had to stay there one night. Very disappointing for a Hilton property, and we won't be staying there again.
Zell
Stayed 1 night in Mar 2024