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Lakes Hotel and Spa

5.0 star property
Luxury hotel with 15 hot tubs and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lakes Hotel and Spa

Front of property
Penthouse Suite with Roof Top Hot Tub
Lobby sitting area
Penthouse Suite with Roof Top Hot Tub | Terrace/patio
Lake

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Gym
The price is NZ$335
includes taxes & fees
8 Jan - 9 Jan 2025

Explore the area

Map
Kendal Road, Bowness, Windermere, England, LA23 3EP
  • Lake Windermere
    4 min walk
  • House of Siam
    3 min walk
  • Windermere Station
    4 min drive
  • Barrow-In-Furness (BWF-Walney Island)
    64 min drive

Room options

View all photos for Double Room, Hot Tub (Small)

Double Room, Hot Tub (Small)

Double Room, Hot Tub (Small)

Highlights

Private hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Hairdryer
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Ground Floor Double

Ground Floor Double

Ground Floor Double

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
Electric kettle
  • Sleeps 2
  • 1 King Bed

Exterior Suite with Hot Tub

Highlights

Private hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

Exterior Double Room (Direct Access to Lakes Spa)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Hairdryer
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Exterior Suite with Hot Tub Sleeps 4

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
Electric kettle
  • Sleeps 4
  • 1 King Bed

Exterior Cosy Double Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Hairdryer
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom First Floor Apartment on Two Levels with Built in Beds

Two Bedroom First Floor Apartment on Two Levels with Built in Beds | Private kitchen

Two Bedroom First Floor Apartment on Two Levels with Built in Beds

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Hairdryer
Electric kettle
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Standard Double Room, Hot Tub

Standard Double Room, Hot Tub

Standard Double Room, Hot Tub

Highlights

Private hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Hairdryer
Electric kettle
  • Sleeps 2
  • 1 King Bed

Exterior Cosy Double Room with Bunk/Twin Beds

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Hairdryer
Electric kettle
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Lake Suite with Hot Tub

Lake Suite with Hot Tub

Lake Suite with Hot Tub

Highlights

Private hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Hairdryer
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Hot Tub

Junior Suite with Hot Tub

Junior Suite with Hot Tub

Highlights

Private hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Bowness Suite with Hot Tub

Bowness Suite with Hot Tub

Bowness Suite with Hot Tub

Highlights

Private hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Windermere Suite with Hot Tub

Windermere Suite with Hot Tub

Windermere Suite with Hot Tub

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Hairdryer
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Roof Top Suite with Hot Tub

Roof Top Suite with Hot Tub

Roof Top Suite with Hot Tub

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Hairdryer
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Snug Double

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Snug Double

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Hairdryer
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Small Double

Small Double

Small Double

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Hairdryer
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sleeps Three)

Family Room (Sleeps Three)

Family Room (Sleeps Three)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Hairdryer
Electric kettle
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sleeps Six)

Family Room (Sleeps Six)

Family Room (Sleeps Six)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Hairdryer
Electric kettle
Coffee/tea maker
  • Sleeps 6
  • 1 King Bed and 2 Single Bunk Beds

View all photos for Two Bedroom First Floor Apartment on Two Levels

Two Bedroom First Floor Apartment on Two Levels

Two Bedroom First Floor Apartment on Two Levels

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Hairdryer
Electric kettle
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Penthouse Suite with Roof Top Hot Tub

Penthouse Suite with Roof Top Hot Tub | Terrace/patio

Penthouse Suite with Roof Top Hot Tub

Highlights

Private hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

Similar properties

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Beech Hill Hotel & Spa

Pool
Hot tub
Spa
Parking included
3.8 out of 5, Good, (987)
The price is NZ$198
for 1 night
includes taxes & fees
7 Jan - 8 Jan
Beech Hill Hotel & Spa

About the area

Windermere

A luxury stay in the heart of Windermere awaits you at Lakes Hotel and Spa. Within a short 5-minute stroll, you'll find Lake Windermere and Bowness Pier. Highlights at this hotel include 2 bars/lounges, 15 hot tubs and a full-service spa. .A day of pampering at Lakes Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The bistro, The Bar, serves British cuisine and is open for lunch and dinner. At the hotel's own poolside bar, you can stop for a drink. Enjoy the indoor swimming pool, gym and sauna. Business amenities include meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available daily between 8:00 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 5-property class Windermere hotel include Old Laundry Theatre and World of Beatrix Potter.

What's nearby

  • Lake Windermere - 4 min walk
  • Bowness Pier - 4 min walk
  • World of Beatrix Potter - 8 min walk
  • Windermere Jetty Museum of Boats, Steam and Stories - 15 min walk
  • Brockhole - the Lake District Visitor Centre - 7 min drive

Getting around

  • Windermere Station - 4 min drive
  • Manchester Airport (MAN) - 102 min drive

Restaurants

  • ‪The Pier Coffee Shop - ‬5 min walk
  • ‪The Boathouse Bar & Restaurant - ‬9 min walk
  • ‪The Lake View - Bowness - ‬5 min walk
  • ‪Trattoria - ‬9 min walk
  • ‪Costa Coffee - ‬7 min walk

About this property

Lakes Hotel and Spa

Luxury hotel with 15 hot tubs and full-service spa
Lakes Hotel and Spa offers its guests a full-service spa, 15 hot tubs, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A fitness centre, spa services, and a terrace are also featured at the luxury Lakes Hotel and Spa. For a fee, parking is available.

This 5-star Windermere hotel is smoke free.

  • 57 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue
Lakes Hotel and Spa offers 57 accommodations with a safe and coffee/tea makers. 40-inch flat-screen televisions come with digital channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (GBP 12 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Bar
  • The Waterbird

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 per person
  • Self-parking fee: GBP 12.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Pool access available from 8:00 AM to 10:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere

Frequently asked questions

What is the cancellation policy at Lakes Hotel and Spa?

Lakes Hotel and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lakes Hotel and Spa?

As of 24 Dec 2024, prices found for a 1-night stay for 2 adults at Lakes Hotel and Spa on 8 Jan 2025 start from NZ$335.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lakes Hotel and Spa?

Yep, Lakes Hotel and Spa has a self car park for GBP 12.00 per night.

Is there a spa on site at Lakes Hotel and Spa?

Yep, Lakes Spa is available for guests. It has 15 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Lakes Hotel and Spa have a pool?

Lakes Hotel and Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 8:00 AM to 10:30 PM.

What luxury perks are available at Lakes Hotel and Spa?

Lakes Hotel and Spa features 15 hot tubs, an indoor pool and 2 bars.

Does Lakes Hotel and Spa serve breakfast?

Yeah, our guests adore the buffet breakfast here! Served daily between 8:00 AM and 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Lakes Hotel and Spa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Lakes Hotel and Spa?

Yep, they've got a poolside bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Lakes Hotel and Spa?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Lakes Hotel and Spa?

No, only service animals are allowed.

Lakes Hotel and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 789 out of 1001 reviews" "
Rating 8 - Good. 126 out of 1001 reviews" "
Rating 6 - Okay. 56 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was amazing the staff are super friendly and helpful. The sauna, steam room and pool facilities are brilliant. I was surprised that the hotel charged extra for guests to park their car. When I queried this I was informed that guest booking through third party sites like expedia have to pay a car parking fee. This was a £12 fee per night which I felt was cheeky. Hence the 4 star review. I also informed them that the sauna door does not shut properly which they will be looking into.
Stayed 1 night in Sep 2024

8/10 Good

Donna

Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities
Brilliant hotel and pool and spa
Stayed 2 nights in Sep 2024

10/10 Excellent

Kayleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tom

Stayed 1 night in Aug 2024

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for a birthday weekend at this beautiful hotel, from the minute we walked through the door we where greeted with a smile and a warm welcome from Lesley on reception, she took us through everything and showed us to our from all with a constant smile, we had a cosy double with a hot tub and the room was stunning not small at all, we went for a walk into the centre which was lovely and prob took 7 mins, breakfast at the hotel was a standard help yourself buffet but again had everything you needed, staff at breakfast where friendly and welcoming. We used the spa which was lovely and we also ate lunch in the pub which was nice as well, again all staff we spoke to in the pub/spa where welcoming and very friendly, we went into the cocktail bar for drinks and where helped by Taylor and Findlay who where fab so chatty and helpful, we checked out the next morning after another lovely breakfast and organised a taxi to go back up station which unfortunately didn’t show, I was stressing a little but Alicia and Monika on reception sorted it by organising for Carl to drive us to the station, nothing is a problem for the staff at this hotel. The hotel is beautiful and I would return in a heartbeat, the stand out at this hotel for me is the staff, only once before have I been on a trip where every single staff member I encountered genuinely wanted to help you and make sure you where having the best time the staff working at this hotel really are amazing. 🌟🌟🌟🌟🌟
Stayed 2 nights in Sep 2024

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very nice stay, staff all very friendly, welcome prosecco on arrival, trip in bentley which was nice, friend said spa was amazing although abit busy at times. only downside i didnt like is cost of cocktails were very expensive and over priced so didnt have any as refused to pay £15-18 for 1 drink. cocktails should be around £8-12. also my bed had two large dips in it which was noticeable so shame they didnt change mattress before i arrived and dips dont just appear over night for the price you pay you expect a nice mattress. This was springy and cheap. Not sure if i would return on not as i say overall was a nice stay but those little things let it down
Stayed 1 night in Sep 2024

8/10 Good

STEVE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa is fantastic and the restaurant on site was really nice. We had a hot tub room with a balcony. Clean and tidy. Nice cocktails/drinks and staff are really friendly. Only gripe is paying £10 for parking somewhere that has an open air on site car park and the beds are horrendous.
Stayed 1 night in Sep 2024

10/10 Excellent

Joann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Stayed 2 nights in Sep 2024

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic experience. Staff were amazing and facilities at the hotel were outstanding. Can’t wait to go back. Definitely recommend.
Stayed 2 nights in Sep 2024

6/10 Okay

Tessa

Travelled with partner
Liked: Staff & service, amenities
Hot tub room was lovely but not worth the spend. Very surprising to have a buffet breakfast at a luxury hotel, would have expected menu options.
Stayed 2 nights in Sep 2024

10/10 Excellent

Victor, Basingstoke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel. Very welcoming from when we arrived at the gate, having prosecco when we checked in and then a guided tour of the hotel. Amazing room with a hotel tub, great cocktails and a wonderful breakfast. Would definitely return one day. If I had a minor feedback for improvement for the hotel it would be add a shelf for towels in the room (the heated towel rail often had wet bathing suits on it) and consider some complementary snacks served with the cocktails or coffee.
Stayed 3 nights in Sep 2024

10/10 Excellent

PAULA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every part of the hotel was excellent 👍
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service we experienced from entry to leaving was first class. We will be booking again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our new favourite place.
Our stay at the Lakes Hotel and Spa was everything that we hoped it would be. It was the perfect location for me to propose to my fiancé. The check-in was efficient and the staff were very polite and welcoming, the food and drinks staff/service couldn't be faulted. We cannot fault any aspect of our stay, only that we didn't stay longer!
Stayed 1 night in Sep 2024

6/10 Okay

Emma

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024

6/10 Okay

Margaret-Rose

Liked: Cleanliness, property conditions & facilities, room comfort
Mixed
Welcome on arrival at the gate and reception was really lovely. Excellent service being shown round really gave a fabulous first impression. Breakfast was lovely. The service in the bar was very slow, not very attentive. Bar and pub menu the same would have been nice to have a few more food options. Very disappointing to have to pay for parking, this was unclear at booking. Reception explained if we had booked direct parking included. I never been charged car parking at a hotel I’m staying at regardless of how I booked. This is poor.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay in a hut tub room. Very private and relaxing. Walking distance from all amenities, bars, shops and boat trips. We had our evening meal at Mizumi restaurant which was delicious. I would highly recommend both the hotel and restaurant. Excellent value for money.
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, great spa
Stayed 1 night in Aug 2024