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Hotel Heinitzburg

3.5 star property
Hotel in Windhoek with free breakfast and 24-hour front desk

Photo gallery for Hotel Heinitzburg

Aerial view
Outdoor pool, pool loungers
Exterior
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping
The current price is NZ$474
includes taxes & fees
24 Feb - 25 Feb

Explore the area

Map
22 Heinitzburg Street, Windhoek, 9000
  • Heinitzburg Castle
    ‪1 min walk‬
  • NamibRand Nature Reserve
    ‪10 min walk‬
  • Katutura Township
    ‪10 min walk‬
  • Windhoek (ERS-Eros)
    ‪10 min drive‬

Room options

View all photos for Standard Twin Room (Deluxe)

Standard Twin Room (Deluxe)

Standard Twin Room (Deluxe)

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Bathrobes
Deep-soaking bath
Minibar
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room (Deluxe)

Superior Double Room (Deluxe)

Superior Double Room (Deluxe)

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Deep-soaking bath
Minibar
Satellite channels
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Bathrobes
Deep-soaking bath
Minibar
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Hilton Windhoek

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (759)
The price is NZ$281
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Hilton Windhoek

About the area

Windhoek

At Hotel Heinitzburg you'll be within steps of Heinitzburg Castle and Schwerinsburg Castle. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 3.5-property class Windhoek hotel include Sanderburg Castle and NamibRand Nature Reserve.

What's nearby

  • NamibRand Nature Reserve - 10 min walk
  • Katutura Township - 10 min walk
  • Maerua Mall - 15 min walk
  • Christ Church - 15 min walk
  • Train Station - 3 min drive

Getting around

  • Windhoek (ERS-Eros) - 11 min drive

Restaurants

  • ‪KFC - ‬19 min walk
  • Leo's At The Castle
  • ‪Ekipa Restaurant - ‬13 min walk
  • ‪Mugg & Bean - ‬19 min walk
  • ‪Mountain Eagle Spur Steak Ranch - ‬17 min walk

About this property

Hotel Heinitzburg

Hotel in Windhoek with free breakfast and 24-hour front desk
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Heinitzburg. Free self parking is available.

This 3.5-star Windhoek hotel is smoke free.

  • 16 guestrooms or units
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Heinitzburg offers 16 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas and includes desks. 43-inch Smart televisions come with satellite channels.

Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Heinitzburg Windhoek
Heinitzburg Windhoek
Heinitzburg
Hotel Heinitzburg Hotel
Hotel Heinitzburg Windhoek
Hotel Heinitzburg Hotel Windhoek

Frequently asked questions

What is the cancellation policy at Hotel Heinitzburg?

Hotel Heinitzburg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Heinitzburg?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Heinitzburg on 24 Feb 2025 start from NZ$474.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Heinitzburg?

Yep, Hotel Heinitzburg has a free self car park.

Does Hotel Heinitzburg have a pool?

Hotel Heinitzburg has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Hotel Heinitzburg a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Hotel Heinitzburg.

Are there hot tubs in the rooms at Hotel Heinitzburg?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Heinitzburg serve breakfast?

Yep, complimentary buffet breakfast is on offer daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Hotel Heinitzburg?

No, Hotel Heinitzburg does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Heinitzburg?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Heinitzburg?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Heinitzburg?

No, pets are not allowed.

Hotel Heinitzburg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 28 out of 41 reviews
Rating 8 - Good. 8 out of 41 reviews
Rating 6 - Okay. 3 out of 41 reviews
Rating 4 - Poor. 2 out of 41 reviews
Rating 2 - Terrible. 0 out of 41 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Hermann

Liked: Cleanliness, property conditions & facilities, room comfort
Too expensive
The hotel is clean but loud. The management tries too hard to make it a first class experience without success. The restaurant is clean and the food is okay, but not high grade cuisine. Restaurant staff is friendly but has no idea how to serve , which most of the people in that restaurant didn't even notice. It's a 3 star hotel, wanting to be a 5 star hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful views, helpful and efficient staff, very clean. Would recommend….
Stayed 4 nights in Dec 2023

4/10 Poor

Jacques

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Promised with no delivery
It started great with staff made lots of promise to deliver certain things but that were it stopped. Check out was poor
Stayed 2 nights in Dec 2023

8/10 Good

Herbert Christian

Travelled with partner
Liked: Cleanliness, staff & service
Lovely view from open air restaurant
Stayed 1 night in Nov 2023

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Herbert

Stayed 1 night in Oct 2023

10/10 Excellent

David, Indianapolis

5-star…! This hotel is fantastic. Everyone was so nice and helpful. Bed pillows, super comfortable. Internet works great. Amazing restaurant that overlooks the city and the mountains. Love the overall design of the hotel it is beautiful. Would recommend to anyone.
Stayed 1 night in Sep 2023

6/10 Okay

Chad, ROSWELL

Travelled with partner
Liked: Cleanliness, staff & service
The location is unique on top of the hill with an amazing view. The service is generally better than you find in standard Namibia hotels. Breakfast was very good. However, for the price paid, the bed was extremely uncomfortable (firm) to the point I had trouble sleeping. In my view, a hotel is essentially selling a nights sleep. Everything was great except the most important thing.
Stayed 1 night in Jun 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and safe hotel. Excellent dinner and breakfast. Make sure you have theor cappuccinos!
Stayed 3 nights in Apr 2023

6/10 Okay

Patricia

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Overrated. Do not recommend
When we checked in, even though I knew it was prepaid, they gave us someone else’s paperwork and said we needed to pay. Eventually we got it resolved. Also the restaurant Leo’s was absolutely awful! Fine dinning? No way. The shrimp were overcooked, they didn’t give us the scallops and the chicken was sooo dry! Ridiculous overpriced and the worst meal we’ve had in our 2 weeks in Africa!
Stayed 1 night in May 2023

10/10 Excellent

Bernd, Altendorf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personal with a friendly and supportive staff, spacious room, great views over Windhoek and probably the best food in town.
Stayed 1 night in Sep 2022

10/10 Excellent

Brendan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here is outstanding.
Stayed 3 nights in Feb 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most wonderful experience at the top of Windhoek! The view was breathtaking along with the facilities and room was large. A pleasant time there with the wife and well recommended.
Stayed 1 night in Aug 2021

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilltop Views
We stayed here for only one night but it was very restful and luxurious. The location was great to do one or two things in town. The front desk was great to ask advice about what to do or any general questions. The views from the pool are beautiful because the hotel is on a hill so you can see the whole town, and you see the same view from their restaurant. We had dinner there and it was delicious and a great way to end a trip!
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, great sundowners, nice restaurant and staff all very helpful, would highly recommend
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Hervinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Sorin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent location. The only suggestion I have is provide a complimentary water bottle to each guest in rooms. Is a small gesture that could be appreciated. Every hotel I rated worldwide does provide a complimentary water. Specially a 4 star hotel. Otherwise is a superb hotel and location.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Oasis in Windhoek
Beautiful place, great garden and pool and terrace overlooking the city.. Nice respite from the nondescripts city of Windhoek. Rooms are ok, comfortable, clean.No tea or coffee making facilities in the room, not even a complimentary bottle of water.
Stayed 1 night in Feb 2019

8/10 Good

Anke

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gute Destination auf dem Weg zum Flugafen!
Stayed 1 night in Sep 2024

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schöne und gute Unterkunft. Wie immer war alles zur besten Zufriedenheit
Stayed 2 nights in Aug 2024

10/10 Excellent

Silje

Stayed 1 night in Feb 2024