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The Windhoek Luxury Suites

3.5 star property
Guesthouse with 3 restaurants, near Heinitzburg Castle
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Windhoek Luxury Suites

Exterior
Free daily cooked-to-order breakfast
Courtyard
Double Room
Lobby sitting area

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Corner of Hebenstreit str & Josephwood, Klein Windhoek, Windhoek, Windhoek
  • NamibRand Nature Reserve
    19 min walk
  • Katutura Township
    19 min walk
  • Heinitzburg Castle
    2 min drive
  • Windhoek (ERS-Eros)
    13 min drive

Room options

View all photos for Double Room

Double Room

Double Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Electric kettle
Coffee/tea maker
Espresso maker
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Hilton Windhoek
Pool
Spa
Free WiFi
Restaurant
4.3 out of 5, Excellent, (737)
The price is NZ$202
for 1 night
includes taxes & fees
29 Nov - 30 Nov
Hilton Windhoek

About the area

Windhoek

At The Windhoek Luxury Suites you'll be within a 30-minute stroll of Heinitzburg Castle and Maerua Mall. Highlights at this guest house include 3 restaurants, an outdoor swimming pool and a complimentary breakfast. .For a drink, you can stop by the guest house's own lounge bar. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. There's also the convenience of free self parking. .With a stay at this 3.5-property class Windhoek guest house, you'll be 2.5 km (1.6 mi) from Zoo Park and 3.4 km (2.1 mi) from Avis Dam.
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What's nearby

  • NamibRand Nature Reserve - 19 min walk
  • Katutura Township - 19 min walk
  • Maerua Mall - 2 min drive
  • Train Station - 4 min drive
  • Avis Dam - 5 min drive

Getting around

  • Windhoek (ERS-Eros) - 13 min drive

Restaurants

  • ‪Leo's At The Castle - ‬20 min walk
  • ‪Ekipa Restaurant - ‬2 min drive
  • ‪Mugg & Bean - ‬3 min drive
  • ‪Butcher Block - ‬13 min walk
  • ‪Mountain Eagle Spur Steak Ranch - ‬3 min drive

About this property

The Windhoek Luxury Suites

Guesthouse with 3 restaurants, near Heinitzburg Castle
There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly The Windhoek Luxury Suites. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Windhoek guest house.

  • 40 guestrooms or units
  • 3 dining venues
  • Cooked-to-order breakfast (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
The Windhoek Luxury Suites offers 40 air-conditioned accommodations with espresso makers and a safe. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Afrikaans, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 11:00 AM on weekdays and 7:30 AM to 12:30 PM on weekends
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at The Windhoek Luxury Suites

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

The Windhoek Suites Windhoek
The Windhoek Luxury Suites Windhoek
The Windhoek Luxury Suites Guesthouse
The Windhoek Luxury Suites Guesthouse Windhoek

Frequently asked questions

What is the cancellation policy at The Windhoek Luxury Suites?

The Windhoek Luxury Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Windhoek Luxury Suites?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at The Windhoek Luxury Suites on 16 Nov 2024 start from NZ$279.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Windhoek Luxury Suites?

Yep, The Windhoek Luxury Suites has a free self car park.

Does The Windhoek Luxury Suites have a pool?

The Windhoek Luxury Suites has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does The Windhoek Luxury Suites serve breakfast?

You bet, complimentary cooked-to-order breakfast is on offer on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:30 AM and 12:30 PM.

Is there a free airport shuttle available at The Windhoek Luxury Suites?

No, The Windhoek Luxury Suites does not offer an airport shuttle service.

Is there a bar or restaurant at The Windhoek Luxury Suites?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Windhoek Luxury Suites?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Windhoek Luxury Suites?

No, pets and service animals are not allowed.

The Windhoek Luxury Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 28 out of 36 reviews" "
Rating 8 - Good. 7 out of 36 reviews" "
Rating 6 - Okay. 0 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 0 out of 36 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gladys

Liked: Staff & service, amenities, property conditions & facilities
Beautiful quite hotel and perfect for a relaxed gateway!
Stayed 1 night in Jun 2024

10/10 Excellent

Sheronda, Milwaukee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very well and clean. The hosts were very welcoming.
Stayed 1 night in Jan 2024

10/10 Excellent

Fatima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very new. The rooms are spacious and comfortable. The staff is amazingly friendly and helpful. Easy to park and next to a small mall with a great restaurant that is a must try. Will definitely return to this hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Arlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful new hotel in a beautiful part of Windhoek. It’s quiet and safe and directly across the street from a small shopping area with cute stores and wonderful restaurants. The staff are all lovely and professional. It’s about 35 minutes from the hotel and is a very affordable taxi ride. I would recommend this hotel to anyone and will definitely return when we are back.
Stayed 2 nights in Oct 2023

10/10 Excellent

Gordon

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant one night stay.
Quick check in. Room was very comfortable with everything that we needed. Very good lighting and plenty of charging points. Very safe area and breakfast just across the road.
Stayed 1 night in Sep 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Catherine, Tigard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely apartment style hotel. Airport pickup easy to arrange and driver was waiting for us in arrivals. Rooms are clean and modern. Fast Internet, good showers, clean room. Restaurant across the street was great for dinner and breakfast. In a nice neighborhood.. would recommend for a landing pad before or after safari.
Stayed 1 night in Oct 2022

10/10 Excellent

Unangoni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

10/10 Excellent

Herman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Windhoek
New, clean, fresh, luxury finishes. Great shower. friendly staff.
Stayed 2 nights in Jul 2022

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room in a great area. Breakfast was fantastic.
Stayed 1 night in Jul 2022

4/10 Poor

Frederick

over-priced, small rooms, no bathroom privacy.
Stayed 1 night in Jun 2022

10/10 Excellent

brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very well put together establishment! Good proximity to all necessities
Stayed 3 nights in May 2022

8/10 Good

JOHN

Stayed 1 night in Apr 2022

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lodge tucked away in close proximity of great restaurants, with a private garden. If peaceful surroundings and warm-hearted staff and great finishing appeals to you, look no further.
Stayed 2 nights in Apr 2022

8/10 Good

Guenther

Liked: Cleanliness, property conditions & facilities, room comfort
Gut aber Luxury ?
Stylische Bauweise und Einrichtung aber der Zimmer und Poolservice war nicht 5*
Stayed 2 nights in Mar 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

paul

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff super helpful with early and late checkin and helping print covid travel tests
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb and Relaxing for family stays
Windhoek Luxury Suites was extremely comfortable and the added bonus is to have the best restaurant in Windhoek only 20meters away. The rooms were clean and tidy, and had all the amentites you need for a relaxing stay. We stayed as a family of 4, and had the adjacent rooms with interleading door
Stayed 1 night in Dec 2020

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top choice of stay in Windhoek
Wonderful new hotel across from one of Windhoek’s best restaurants. The guy at check in was very professional and helpful. Rooms are in a very good condition. We had to leave early so we couldn’t try the breakfast.
Stayed 1 night in Nov 2019

8/10 Good

Jörg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
alles zur vollen zufriedenheit, für einen kurzen aufenthalt jederzeit zu empfehlen.
Stayed 1 night in Dec 2023

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tranquille
Nous avons apprécié notre séjour dans cet hôtel. La chambre et la salle de bains étaient modernes. Le petite déjeuner se prend dans un joli patio, dans le restaurant qui se trouve juste en face ( il suffit de traverser une petite rue avec très peu de circulation ). Le matin, nous avons pu laisser nos bagages à la réception avant de venir les récupérer pour nous rendre ensuite à l'aéroport.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Pool könnte mehr Pflege vertragen
Stayed 1 night in Mar 2023