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Holiday Inn and Suites Winnipeg Downtown, an IHG Hotel

3.0 star property
Eco-certified Winnipeg hotel connected to a shopping centre, steps from University of Winnipeg
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn and Suites Winnipeg Downtown, an IHG Hotel

Exterior
Exterior
Egyptian cotton sheets, down duvets, pillow-top beds, desk
Exterior
Breakfast, lunch, dinner served; American cuisine

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Hot tub
  • Bar
The price is NZ$244
includes taxes & fees
3 Jan - 4 Jan 2025

Explore the area

Map
360 Colony Street, Winnipeg, MB, R3B2P3
  • University of Winnipeg
    1 min walk
  • Portage Place
    2 min walk
  • Winnipeg Art Gallery
    3 min walk
  • Winnipeg, MB (YWG-Winnipeg James Armstrong Richardson Intl.)
    15 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, down duvets, pillow-top beds, desk

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Blackout curtains
Pillow-top bed
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Blackout curtains
Pillow-top bed
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Egyptian cotton sheets, down duvets, pillow-top beds, desk

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Blackout curtains
Pillow-top bed
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Egyptian cotton sheets, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Sofa bed
Down duvet
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, down duvets, pillow-top beds, desk

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

Egyptian cotton sheets, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Blackout curtains
Pillow-top bed
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, down duvets, pillow-top beds, desk

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Egyptian cotton sheets, down duvets, pillow-top beds, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Egyptian cotton sheets, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Blackout curtains
Pillow-top bed
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Egyptian cotton sheets, down duvets, pillow-top beds, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

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Breakfast included
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Air conditioning
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4.1 out of 5, Very good, (1124)
The price is NZ$239
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Humphry Inn & Suites

About the area

Winnipeg

You'll be connected to a shopping centre at Holiday Inn and Suites Winnipeg Downtown, an IHG Hotel, and within just a 10-minute stroll of University of Winnipeg and Canada Life Centre. Highlights at this eco-friendly hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The family restaurant, Peppermill Cafe, serves American cuisine and is open for breakfast, lunch and dinner. Enjoy the gym and Hot tub. 743 square feet (69 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Full breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and noon. There's also the convenience of self parking. .Sights within a 20-minute walk of this 3-property class Downtown Winnipeg hotel include RBC Convention Centre Winnipeg and Health Sciences Centre.

What's nearby

  • University of Winnipeg - 1 min walk
  • Canada Life Centre - 7 min walk
  • RBC Convention Centre Winnipeg - 9 min walk
  • Health Sciences Centre - 20 min walk
  • Forks Market - 3 min drive

Getting around

  • Winnipeg Union Station - 19 min walk
  • Winnipeg, MB (YWG-Winnipeg James Armstrong Richardson Intl.) - 15 min drive

Restaurants

  • ‪Little Korea - ‬5 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Subway - ‬3 min walk
  • ‪Sushi Gen - ‬3 min walk
  • ‪Banh Mi King - ‬3 min walk

About this property

Holiday Inn and Suites Winnipeg Downtown, an IHG Hotel

Eco-certified Winnipeg hotel connected to a shopping centre, steps from University of Winnipeg
Holiday Inn and Suites Winnipeg Downtown, an IHG Hotel offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 743 square feet (69 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the eco-certified Holiday Inn and Suites Winnipeg Downtown, an IHG Hotel. Parking is available for a fee.

This 3-star Winnipeg hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 11 levels
  • 743 sq ft of conference space
  • 69 sq. m of conference space
  • Built in 1986
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn and Suites Winnipeg Downtown, an IHG Hotel offers 140 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature Egyptian cotton sheets and down duvets. A pillow menu is available. 37-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Hindi, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 19.50 per day)
  • Covered parking on site (CAD 19.50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; CAD 18 for adults and CAD 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Peppermill Cafe

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 743 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 4 December 2024 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business centre
  • Dining venue
  • Lift
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 18 for adults and from CAD 15 for children
  • Covered self-parking fee: CAD 19.50 per night (in/out privileges)
  • Nearby parking fee: CAD 19.50 per day (656 ft away)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Winnipeg Downtown
Holiday Inn Winnipeg Downtown
Holiday Inn & Suites Winnipeg Downtown Manitoba
Holiday Inn & Suites, Winnipeg Downtown Hotel Winnipeg
Holiday Inn And Suites, Winnipeg Downtown
Holiday Inn Winnipeg
Winnipeg Holiday Inn
Holiday Inn Winnipeg Downtown Hotel
Holiday Inn Suites Winnipeg Downtown
Holiday Inn and Suites Winnipeg Downtown, an IHG Hotel Hotel
Holiday Inn and Suites Winnipeg Downtown, an IHG Hotel Winnipeg

Frequently asked questions

What is the cancellation policy at Holiday Inn and Suites Winnipeg Downtown, an IHG Hotel?

Holiday Inn and Suites Winnipeg Downtown, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn and Suites Winnipeg Downtown, an IHG Hotel?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Holiday Inn and Suites Winnipeg Downtown, an IHG Hotel on 3 Jan 2025 start from NZ$244.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn and Suites Winnipeg Downtown, an IHG Hotel?

Yep, Holiday Inn and Suites Winnipeg Downtown, an IHG Hotel has a covered self car park with in/out privileges for CAD 19.50 per night.

Does Holiday Inn and Suites Winnipeg Downtown, an IHG Hotel have a pool?

Holiday Inn and Suites Winnipeg Downtown, an IHG Hotel has an indoor pool.

What makes Holiday Inn and Suites Winnipeg Downtown, an IHG Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn and Suites Winnipeg Downtown, an IHG Hotel.

Is Holiday Inn and Suites Winnipeg Downtown, an IHG Hotel family-friendly?

You bet! With amenities such as children's meals, laundry facilities and an indoor pool, it's no surprise that Holiday Inn and Suites Winnipeg Downtown, an IHG Hotel is a hit with families.

Does Holiday Inn and Suites Winnipeg Downtown, an IHG Hotel serve breakfast?

Yep, full brekkie is on offer weekdays between 6:30 AM and 11:00 AM and on weekends from 7:00 AM to noon.

Is there a free airport shuttle available at Holiday Inn and Suites Winnipeg Downtown, an IHG Hotel?

No, Holiday Inn and Suites Winnipeg Downtown, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn and Suites Winnipeg Downtown, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone? The property will be renovating its dining venue from December 4 2024 until March 31 2025 (completion date subject to change).

What time are check-in & check-out at Holiday Inn and Suites Winnipeg Downtown, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Holiday Inn and Suites Winnipeg Downtown, an IHG Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 262 out of 1000 reviews" "
Rating 8 - Good. 332 out of 1000 reviews" "
Rating 6 - Okay. 186 out of 1000 reviews" "
Rating 4 - Poor. 118 out of 1000 reviews" "
Rating 2 - Terrible. 102 out of 1000 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Anura

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It felt like we stayed in a homeless shelter. I do not recommend this hotel, unless desperate. It did have the cheapest price. Staff was excellent and security was on point.
Stayed 2 nights in Sep 2024

8/10 Good

Latonya A

Travelled with group
Liked: Amenities
4
Stayed 1 night in Sep 2024

4/10 Poor

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
parking was not included in our hotel stay outside area was dirty hotel lobby not very bright elevator very dirty garbage on the floor our room the shower wasnt clean stained lamp shades from grease or smoke just not a very pleasant experience would not recommend staying at this hotel there welcome at the front desk had lemon water that was cloudy and not looking like it had been changed in weeks disgusting
Stayed 1 night in Sep 2024

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty unsafe bad staff
Stayed 1 night in Sep 2024

6/10 Okay

Laura

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, amenities
I wouldn't stay downtown again. It is noisy, lots of people milling around outside.
Stayed 1 night in Sep 2024

10/10 Excellent

darcy

Liked: Cleanliness, staff & service, property conditions & facilities
Ot was peaceful
Stayed 2 nights in Sep 2024

2/10 Terrible

ashkan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Never come back again
Stayed 1 night in Sep 2024

2/10 Terrible

Shane

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a "planned" water shut-off that we never were warned about, creating a situation where we could not shower when we had a big business meeting. There were children everywhere misbehaving. Also lots of people loitering in the lobby and in front of the building who appeared to be untrustworthy. Elevators took forever and always packed. I went to use the stairs but there was a person having an episode and was nude in the stairwell. Police had to show up both days I was there. When the water came back, it was brown. I did not shower for two days. Brushed my teeth with a bottle of water. No "do not disturb" signs. Front desk picked up and hung up the phone a few times, I believe an attempt to ignore me. Absolutely worst hotel experience I've ever had. Extremely sketchy area with lots of sketchy people hanging around.
Stayed 3 nights in Sep 2024

2/10 Terrible

Kristyn

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Karissa

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The hotel smelt like body odour as soon as u walk in the rooms were not clean and someone pooped on the floor in the stairwell so im assuming security isnt very good either when told about the floor situation staff said we will get to it when we can which in my opinion is a bio hazard that should be dealt with immediately overal not very good place to stay i will be staying somewhere else next time for the price we paid
Stayed 1 night in Sep 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Sabrinia, Lazo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 min walk to Canada Life Centre. 5 min walk to Portage Place. I had a nice view of the legislature building. Comes with fridge and microwave, shampoo and conditioner provided. My only complaint about the room is that you can't close the curtains, so if you want to nap or sleep in there's no way to block out the light.
Stayed 2 nights in Sep 2024

10/10 Excellent

Evelyn, Thompson

My favorite place to stay
Stayed 2 nights in Sep 2024

2/10 Terrible

Bob

Stayed 1 night in Aug 2024

2/10 Terrible

Neema

Disliked: Cleanliness, amenities, property conditions & facilities
The place was not clean inside. Even in the room, there was no microwave, Carpet was foul smelling, in the washroom only shampoo and conditioner was available. Body wash can not accessible because it was brokened. Escalator was dirty. The front staff were nice and professional. Dining area and the staff as well as the food options were nice.
Stayed 1 night in Aug 2024

2/10 Terrible

Sreekanth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sophia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay, went there for a convention since it’s cheap and in walkable distance to the rbc convention center. the rooms were nice, the pool was very small but fun.
Stayed 4 nights in Jul 2024

2/10 Terrible

Peter, Toronto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was okay. The property and typical guests staying there (unsupervised children) constantly roaming hallways & lobby. Loud, obnoxious, drug taking visitors outside the main entrance was unsettling. I will never stay there again and will not recommend this hotel. Sad hotel and image for Holiday Inn!!
Stayed 1 night in Aug 2024

4/10 Poor

Lauresa

Travelled with family, Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Unfortunately we were met with fighting, drunks and belligerent people. It was hard to feel safe. Many of us were scared to walk into the hotel without others as we were there for concert. Evaucees were in the hotel and many were kind and respectful. Others not so much. Parking is a joke, 20$ for unsafe parking? We couldnt even walk to the vehicle without fear.
Stayed 1 night in Aug 2024

10/10 Excellent

isabel Cabrera

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel
Stayed 3 nights in Aug 2024

6/10 Okay

Purva

Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

Melissa

Travelled with group
Liked: Staff & service
When we checked in they told me they upgraded our room to a king suite for no extra charge. But I was traveling with a friend and we really wanted separate beds. They told us the reason for upgrading was because of some forest fire evacuees, which is fine but we were not notified before arriving. It would have been nice to have the option of accepting or cancelling for no charge. Also, upon waking on our first of 2 mornings, there was a cockroach in our bed. We inspected the room for other bug evidence and found none so we divided to take a full room service on the room and stay another night. The staff were very friendly and accommodating.
Stayed 2 nights in Aug 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Aug 2024

4/10 Poor

Andrew

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Not clean, not safe. Could use a big face-lift
Stayed 8 nights in Aug 2024

8/10 Good

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The appartments are very confortable. Facilities, dining room are great. Just one of the elevators have a problem on the door operation and the curtns are too short. Not enough to block the ouside light. The outside noise from the avenue it's loud sometimes, but for me does not affect too.much the experience.
Stayed 6 nights in Jul 2024