4/10 Poor
Robin P.
22 May 2024
Disliked: Cleanliness
Just OK
We booked this place for 3 people, coming in for a 3 night stay for a dance competition. The house reaked like weed and the smell never left for the entire time, even after air fresheners and candles. The house was marginally clean...I'm not super picky but it can definitely use a deep clean, grease stains on the wall, nooks and crannys swept and mopped etc.
The real problem came when the deadbolt broke while we were trying to leave the house Sunday morning. It took 3 hours to get ahold of the owner. Arranged for a locksmith to come and get us out of the house so we wouldn't be late for the dance competition, but had errands to complete that never got done. The owner texted back while the locksmith was there and proceeded to ask me "How I managed to lock myself in". Then asked me to arrange with the locksmith that we called to change the deadbolt on their behalf. All of this would not have been a problem, but never received even an apology from the owner nevermind a discount or anything for our troubles.
You can tell it is just a money making venture for them as there is no customer service, the house has no personality, nothing on walls, 1 roll of toilet paper left for 3 night stay etc. It could be a good place as beds were reasonably comfortable and access getting in and out is easy. We definitely will not book this or any of the owner's properties again...there are quite a few that look similar in areas of Winnipeg so I'm assuming it is a company that owns them all.
Robin P.
Stayed 3 nights in May 2024