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Best Western Plus Hanes Mall Hotel

2.5 star property
Hotel with free breakfast, a short walk to Hanes Mall
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Best Western Plus Hanes Mall Hotel

Exterior
Outdoor pool
Standard Room, 1 King Bed, Non Smoking, Jetted Tub
Free full breakfast
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping

Explore the area

Map
3330 Silas Creek Pkwy, Winston-Salem, NC, 27103
  • Hanes Mall
    3 min walk
  • Novant Health Medical Park Hospital
    11 min walk
  • Novant Health Forsyth Medical Center
    12 min walk
  • Winston-Salem, NC (INT-Smith Reynolds)
    12 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Comfort Suites Hanes Mall
Pool
Breakfast included
Parking included
Free WiFi
4.4 out of 5, Excellent, (1004)
The price is NZ$212
for 1 night
includes taxes & fees
16 Nov - 17 Nov
Comfort Suites Hanes Mall

About the area

Winston-Salem

At Best Western Plus Hanes Mall Hotel you'll be within just a 5-minute stroll of Hanes Mall and within 15 minutes of Novant Health Medical Park Hospital. Highlights at this hotel include free breakfast, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find a 24-hour business centre and laundry facilities. Free full breakfast is available. There's also the convenience of RV/bus/truck parking. .In the area of this Winston-Salem hotel, you'll find Wake Forest University.

What's nearby

  • Hanes Mall - 3 min walk
  • Novant Health Forsyth Medical Center - 12 min walk
  • Wake Forest University Baptist Medical Center - 4 min drive
  • Benton Convention Center - 6 min drive
  • Wake Forest University - 10 min drive

Getting around

  • High Point Station - 25 min drive
  • Greensboro, NC (GSO-Piedmont Triad Intl.) - 31 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬9 min walk
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪Golden Corral - ‬11 min walk
  • ‪Dave & Buster's - ‬5 min walk

About this property

Best Western Plus Hanes Mall Hotel

Hotel with free breakfast, a short walk to Hanes Mall
Best Western Plus Hanes Mall Hotel offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is available. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Plus Hanes Mall Hotel. Free self parking is available.

This Winston-Salem hotel is smoke free.

  • 130 guestrooms or units
  • 5 levels
  • Conference rooms
  • Full breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • ATM
  • Lift
  • No smoking on site
Best Western Plus Hanes Mall Hotel offers 130 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hanes Mall
Best Western Mall
Best Western Plus Hanes Mall
Best Western Plus Hanes Mall Winston-Salem
Best Western Plus Hanes Mall Hotel Hotel
Best Western Plus Hanes Mall Hotel Winston-Salem
Hanes Hotel
Hanes Mall Hotel
Best Western Plus Hanes Mall Hotel Hotel Winston-Salem

Frequently asked questions

Is parking available at Best Western Plus Hanes Mall Hotel?

Yep, Best Western Plus Hanes Mall Hotel has a free self car park.

How much does it cost to stay at Best Western Plus Hanes Mall Hotel?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Hanes Mall Hotel on 10 Nov 2024 start from NZ$150.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Hanes Mall Hotel have a pool?

Best Western Plus Hanes Mall Hotel has an outdoor pool.

Does Best Western Plus Hanes Mall Hotel serve breakfast?

Yep, travelers are hooked on the free full brekkie here! It's the ideal place to fuel up for a day of adventure.

Is there a free airport shuttle available at Best Western Plus Hanes Mall Hotel?

No, Best Western Plus Hanes Mall Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plus Hanes Mall Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus Hanes Mall Hotel?

No, only service animals are allowed.

Best Western Plus Hanes Mall Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 395 out of 1008 reviews" "
Rating 8 - Good. 294 out of 1008 reviews" "
Rating 6 - Okay. 148 out of 1008 reviews" "
Rating 4 - Poor. 87 out of 1008 reviews" "
Rating 2 - Terrible. 84 out of 1008 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elven

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff/great breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

Elven

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
Friendly staff / good breakfast
Stayed 1 night in Jul 2024

4/10 Poor

Diana

Travelled with partner
Disliked: Amenities
The hallways were filthy, dirty Q tips , garbage etc , looked like vacuuming didn’t happen , our room refrigerator had been unplugged water from freezer area all over , only light that worked in the bathroom was the heat lamp , our floors hadn’t been mopped totally disappointed, will not stay there again
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It was in a good location. The room we were in needs a lot of upgrades. The faucet in the tub was leaking and the walls were half painted and the plaster was coming of the ceiling. The floors where not very clean the hall by the elevator was sticky and parking for a handicap person there was not enough spaces and one car took tow spaces and didn’t even have a handicap plate. Also didn’t use the pool it water was a little green
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

AMY, Columbus

Stayed 1 night in Jul 2024

4/10 Poor

AMY, Columbus

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property was older and not well kept up. Breakfast area was decent, but not cleaned throughout the morning.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely terrible. The hotel in general was old and disgusting despite reviews. I ended my stay early due to this. The front desk stopped my check in to get his food out of the microwave and then text someone multiple times on his personal phone. There was dried blood in the elevator. The pool was a nasty green color. See photos. I would NOT recommended this hotel to anyone.
Stayed 6 nights in Jul 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a very nice property.
Stayed 4 nights in Jul 2024

4/10 Poor

Lakisha

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Nicholas

Stayed 1 night in Jul 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

6/10 Okay

Gina

Stayed 2 nights in Jul 2024

10/10 Excellent

Aubre

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

LaTina, WINSTON SALEM

Liked: Staff & service
Disliked: Property conditions & facilities
I got the room with the jetted tub and it didnt work and also the pool was green and not swimmable at all.... Thats the reason i got the room to begin with!!!! Everything else was decent except for that
Stayed 1 night in Jul 2024

10/10 Excellent

M M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

burke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Jakasia

Stayed 1 night in Jul 2024

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty curtains,floor bathroom. Tub ran water all night. Curtains didn’t function so we had a parking lot light shining directly in our room. Pool was green from not being taken care of. Knee high weeds in the parking lot. Staff was reluctant to stop looking at their phone to help
Stayed 1 night in Jul 2024

10/10 Excellent

Mary Ellen

Stayed 4 nights in Jul 2024

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

CANDINO

Travelled with family
When we first arrived our room smelled like backup sewage. Then the lobby smelled like marijuana plus there were running up and down the hallway. People was knocking on the door beside us @ 6 in the morning. Breakfast was flavorless ran out of coffee took too long to refill items that had ran out on the breakfast table. Didn’t have enough towels and washcloths. I’ll NEVER stay here again or recommend to anyone!
Stayed 3 nights in Jul 2024

6/10 Okay

Nick

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Not that good. Below average
The hotel wasn’t bad for one night stay. It was dirty in the shower and bathroom like it hadn’t been cleaned in a couple weeks. The bed was clean. The breakfast was minimal and empty with most things and no one seemed to be attending to it. I wouldn’t not recommend staying here unless it’s the only option. Very poor maintenance work and laziness for maintaining the hotel
Stayed 1 night in Jul 2024

6/10 Okay

Harvey

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Near the mall
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was actually very good. The room was very comfortable and clean. Beds were comfortable. The ac was good but would kick off then it would get hot but it would kick back on and it was fine. Breakfast was good, juices were fresh and the had a good variety at least for me was good. The breakfast area was clean and they refilled the food when it was low. I wasn’t to crazy about the pool it was small and near the parking lot so it wasn’t so clean in certain area's. Overall the hotel was very nice staff was very nice I really didn’t have any issues and I enjoyed my stay. I would stay there again.
Stayed 4 nights in Jul 2024