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Staybridge Suites Wisconsin Dells - Lake Delton, an IHG Hotel

3.0 star property
Hotel with free breakfast, a quick walk to Outlets at The Dells
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Staybridge Suites Wisconsin Dells - Lake Delton, an IHG Hotel

Premium bedding, pillow-top beds, desk, laptop workspace
Point of interest
Full-sized fridge, microwave, stovetop, dishwasher
Point of interest
Exterior

Reviews

9.4 out of 10

Exceptional

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
The price is NZ$221
includes taxes & fees
4 Dec - 5 Dec

Explore the area

Map
1345 Great Wolf Drive, Lake Delton, Wisconsin Dells, WI, 53940
  • Outlets at The Dells
    3 min walk
  • Great Wolf Lodge Water Park
    3 min walk
  • Knuckleheads Bowling and Family Entertainment Center
    5 min walk

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Access Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Access Tub)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Accessible, Non Smoking (Kitchen, Comm)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 2 Bedrooms, Accessible, Non Smoking (Kitchen, Comm)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
  • 39 sq m
  • Sleeps 8
  • 1 Single Bed

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 2 Bedrooms, 2 Bathrooms

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow-top bed
Blackout curtains
  • 69 sq m
  • Sleeps 8
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Fan
Blackout curtains
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking (Kitchen, Comm, Access, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Non Smoking (Kitchen, Comm, Access, Tub)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Fan
Blackout curtains
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow-top bed
Blackout curtains
  • 48 sq m
  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Kitchen

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 1 King Bed, Kitchen

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Fan
Blackout curtains
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Kitchen, Comm)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Non Smoking (Kitchen, Comm)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Accessible, 2 Bathrooms (Mobility, Access Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 2 Bedrooms, Accessible, 2 Bathrooms (Mobility, Access Tub)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
  • 39 sq m
  • Sleeps 8
  • 1 Single Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Access Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Access Tub)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Fan
Blackout curtains
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, Multiple Beds, Kitchen

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, Multiple Beds, Kitchen

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Fan
Blackout curtains
Premium bedding
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible, Kitchen (Mobility, Access Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Mobility, Access Tub)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Fan
Blackout curtains
Premium bedding
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible, Non Smoking (Kitchen, Comm, Access, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible, Non Smoking (Kitchen, Comm, Access, Tub)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Fan
Blackout curtains
Premium bedding
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, Kitchen

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, Kitchen

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Fan
Blackout curtains
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 1 Single Bed

Similar properties

Exterior
Hampton Inn & Suites at Wisconsin Dells Lake Delton
Pool
Breakfast included
Pet-friendly
Parking included
4.7 out of 5, Exceptional, (977)
The price is NZ$193
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hampton Inn & Suites at Wisconsin Dells Lake Delton

About the area

Wisconsin Dells

At Staybridge Suites Wisconsin Dells - Lake Delton, an IHG Hotel you'll be within just a 10-minute stroll of Outlets at The Dells and Knuckleheads Bowling and Family Entertainment Center. Highlights at this hotel include an indoor swimming pool, free buffet breakfast and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a business centre. Added amenities include a free manager's reception, a 24-hour business centre and laundry facilities. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of free self parking. .Places within a 30-minute walk of this 3-property class Wisconsin Dells hotel include Kalahari Indoor Waterpark and Mirror Lake State Park.

What's nearby

  • Outlets at The Dells - 3 min walk - 0.3 km
  • Knuckleheads Bowling and Family Entertainment Center - 5 min walk - 0.5 km
  • Kalahari Indoor Waterpark - 4 min drive - 1.8 km
  • Noah's Ark Waterpark - 5 min drive - 4.6 km
  • Mt. Olympus Water and Theme Park - 7 min drive - 6.3 km

Getting around

  • Wisconsin Dells Station - 9 min drive
  • Dane County Regional Airport (MSN) - 49 min drive

Restaurants

  • ‪Moosejaw Pizza - ‬4 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Culver's - ‬7 min walk
  • ‪MACS Macaroni and Cheese Shop - ‬10 min walk
  • ‪Buffalo Phil's Pizza & Grille - ‬4 min walk

About this property

Staybridge Suites Wisconsin Dells - Lake Delton, an IHG Hotel

Hotel with free breakfast, a quick walk to Outlets at The Dells
Staybridge Suites Wisconsin Dells - Lake Delton, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A library, barbecue grills, and ski storage are also featured at the business-friendly Staybridge Suites Wisconsin Dells - Lake Delton, an IHG Hotel. Self parking is free.

This 3-star Wisconsin Dells hotel is smoke free.

  • 122 guestrooms or units
  • 4 levels
  • Built in 2019
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
Staybridge Suites Wisconsin Dells - Lake Delton, an IHG Hotel offers 122 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature premium bedding. 49-inch flat-screen televisions come with satellite channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Free manager's reception (select days)

Family friendly

  • Children's games
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 2019
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 29.99 per pet, per night
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 29.99 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. On-site parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Wisconsin Dells Lake Delton Aparthotel
Staybridge Suites Delton Aparthotel
Staybridge Suites Wisconsin Dells Lake Delton
Staybridge Suites Delton
Staybridge Suites Wisconsin Dells Lake Delton Hotel
Staybridge Suites Delton Hotel
Staybridge Suites Wisconsin Dells Lake Delton
Staybridge Suites Delton
Hotel Staybridge Suites Wisconsin Dells - Lake Delton
Staybridge Suites Wisconsin Dells - Lake Delton Wisconsin Dells
Staybridge Stes Wisconsin Dell

Frequently asked questions

What is the cancellation policy at Staybridge Suites Wisconsin Dells - Lake Delton, an IHG Hotel?

Staybridge Suites Wisconsin Dells - Lake Delton, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Staybridge Suites Wisconsin Dells - Lake Delton, an IHG Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Staybridge Suites Wisconsin Dells - Lake Delton, an IHG Hotel on 4 Dec 2024 start from NZ$195.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Staybridge Suites Wisconsin Dells - Lake Delton, an IHG Hotel?

Yep, Staybridge Suites Wisconsin Dells - Lake Delton, an IHG Hotel has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Staybridge Suites Wisconsin Dells - Lake Delton, an IHG Hotel?

The closest beach to Staybridge Suites Wisconsin Dells - Lake Delton, an IHG Hotel is North Shore beach (16.7 km).

Does Staybridge Suites Wisconsin Dells - Lake Delton, an IHG Hotel have a pool?

Staybridge Suites Wisconsin Dells - Lake Delton, an IHG Hotel has an indoor pool.

Does Staybridge Suites Wisconsin Dells - Lake Delton, an IHG Hotel have a waterslide?

No, there is no waterslide at Staybridge Suites Wisconsin Dells - Lake Delton, an IHG Hotel, but Great Wolf Lodge Water Park is a short 3-minute walk away.

Does Staybridge Suites Wisconsin Dells - Lake Delton, an IHG Hotel serve breakfast?

Yeah, guests can't get enough of the free buffet breakfast here! Served daily from 6:30 AM to 9:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Staybridge Suites Wisconsin Dells - Lake Delton, an IHG Hotel?

No, Staybridge Suites Wisconsin Dells - Lake Delton, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Staybridge Suites Wisconsin Dells - Lake Delton, an IHG Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Staybridge Suites Wisconsin Dells - Lake Delton, an IHG Hotel?

Furry friends are welcome at Staybridge Suites Wisconsin Dells - Lake Delton, an IHG Hotel, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 36 kg per pet.

Staybridge Suites Wisconsin Dells - Lake Delton, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 790 out of 1002 reviews" "
Rating 8 - Good. 154 out of 1002 reviews" "
Rating 6 - Okay. 27 out of 1002 reviews" "
Rating 4 - Poor. 10 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pitie

Stayed 2 nights in Aug 2024

8/10 Good

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and all round great visit while staying here
Stayed 3 nights in Aug 2024

10/10 Excellent

Cierra

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I was looking for a pet friendly hotel that was close to everything. This was perfect! I brought my family along with our dog. It was an amazing stay. From check-in to check out, things went very smooth. We ended up getting the Noah’s ark Waterpark passes. My kids and family had such an amazing time. Also went to knuckleheads indoor amusement park & arcade. That was also pretty awesome. Loved the mini golf, the rope climb, bumper cars, go karts etc. You can literally walk over to knuckleheads from the Staybridge hotel. The hotel offers continental breakfast 630-930, cocktail hour; free wine, beer and snacks from 530 to 7pm. The pool was small. It smelled extremely chlorinated, but we did not take a dive in as we were doing other activities on the property. The outside has a courtyard. There is a basketball court where my eight-year-old played basketball outside, there is also a fire pit and a gas barbecue grill where you can grill. I do plan on staying at Staybridge again when we return. This will be my go to place to stay every time! 2 queen bed suite, pull out sofa bed, full refrigerator, dishwasher, kitchen, etc. the property is also well maintained. We parked the car and walked to subway. I cannot stress enough how much my family enjoyed this stay. We have zero complaints and I’ve also bragged about my stay, the amenities and, the employees to other family and friends. Thank you Staybridge, for your hospitality and making this trip safe & wonderful for myself & my family!
Stayed 2 nights in Aug 2024

2/10 Terrible

David

Travelled with family
Disliked: Staff & service
Front desk help was more interested in talking with other employees than taking care of guests, knew nothing about the surrounding area, and had a generally poor attitude. Hotel was clean but dated. I'm sure there's better value elsewhere.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
People were in the halls at all hours of the night, outside the doors of the entrance loud and blocking the entrrance, felt very unsafe and not family friendly. Staff did nothing to get the crowds of people under control. Not a good stay for the price I paid for this suite.
Stayed 2 nights in Aug 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Aug 2024

6/10 Okay

Jerald

Hotel was very crowded and noisy. Parking was hard with availability of spots only in the remote area behind the hotel, and entrances from that area not well marked
Stayed 2 nights in Aug 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tracy

Stayed 4 nights in Aug 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and accessible to several points of interest.
Stayed 4 nights in Aug 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Mardi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Arlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed a week. For the most part it was very nice. Normal hotel. Clean. Breakfast is ok. Would be nice if it was changed more often. Same food pretty much every day. Oh and someone at the desk keyed someone else room key card wrong so they walked into our room. That wasn’t very pleasant. The pool water is very chlorinated and a bit to cold. Nice location.
Stayed 7 nights in Aug 2024

10/10 Excellent

Ashraf

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family will never stay anywhere else. This hotel has a lot to offer.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jerome

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Aug 2024

8/10 Good

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Our room was neat and clean . Great location. The only complaint was our bathroom sink would not drain. Front desk said it could not be fixed because it was the weekend and they did not have a maintenance person on. Otherwise great place to stay . I will stay there again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Apenouga

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff is prompt
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience, just felt it couldve been more modern
Stayed 3 nights in Aug 2024

10/10 Excellent

Diana, North Riverside

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great 3 night stay. Our room was clean and hotel amenities were very good for kids. The only thing is that I wished there were more breakfast options and organization (ie. Long waiting lines for making waffles).
Stayed 3 nights in Jul 2024

8/10 Good

David

Travelled with family
Liked: Property conditions & facilities
Nice room, breakfast, happy hour.
Stayed 2 nights in Aug 2024

10/10 Excellent

Erica

Stayed 2 nights in Aug 2024

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Looks like a nice hotel until you go inside!
We waited over an hour to get checked in to our room all because the front desk lady fell asleep in the back office. A family let us into the hotel so that we didn’t have to continue standing outside waiting for someone to help us, so we waiting at the front desk, we could hear the lady snoring in the back room. We kept calling out and knocking on the desk but she wouldn’t wake up until the other family who helped us into the building started yelling as a last resort and she finally woke up and walked to the front. She was pretty rude. Unapologetic. I told her we had children in the car who were very tired and cranky and we had been waiting for over an hour for someone to help us into our room and she did not care. The next day my brother fell on a wet floor. I guess they mopped and he didn’t know because there were no wet floor signs and none of the workers came to check on him to see if he was okay or helped him off the floor. Due to being embarrassed that everyone just looked at him and ignored him he just came back to the room. The room did not look clean. The kitchen floors were very sticky. You could tell someone spilled something and it was never mopped. The bathrooms were the same way. Beds were made but you could tell the bedding was not washed. Still had some hairs and lint stuck to them so we did not sleep under the covers. Thankfully we bring our own mini to go cleaning supplies and blankets due to this very reason. Food was bland and dry. 0 out 10 stars.
Stayed 2 nights in Aug 2024

10/10 Excellent

Arth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024