2/10 Terrible
Tim
1 Oct 2024
Disliked: Amenities
The hotel is old, which wasn’t a problem. The public areas were clean and well maintained. Our room looked clean, but the curtains were ragged, the some of the windows lacked screens. That was important because the air conditioning wouldn’t work so we had to open the windows.
Our biggest complaint was there was NO room housekeeping at all. We had to go downstairs to ask for fresh towels, coffee pods and soap refills. The rooms were quite expensive, about $200.00, per night. We had expected much better from a Best Western branded hotel. What we found was service from a super budget hotel. There was a sign, behind another sign on the counter stating the hotel cannot get housekeeping staff and so they can’t do daily room maintenance. The notice advised we could request service, but it was too late by then. If there is not going to be service then the hotel should reduce the price accordingly.
The breakfast was good, and the attendant cheerful. The hotel is very nicely situated, in front of the river. The park surrounding the property is lovely.
Tim
Stayed 3 nights in Sep 2024