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Sheraton Wuxi Binhu Hotel

5.0 star property
Luxury hotel connected to a shopping centre in Wuxi with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Wuxi Binhu Hotel

3 restaurants, lunch served
Meeting facility
Exterior
Indoor pool, pool loungers, lifeguards on site
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Air conditioning
    Air conditioning
The price is NZ$148
includes taxes & fees
7 Dec - 8 Dec

Explore the area

Map
49 Liangxi Road Binhu District, Jiangsu Province, Wuxi, Jiangsu, 214062
  • Huishan Old town
    4 min drive
  • Center 66
    4 min drive
  • Wuxi Grand Orient Department Store
    5 min drive
  • Wuxi (WUX-Shuofang)
    29 min drive

Room options

View all photos for Club Suite, 1 King Bed (Hospitality)

Club Suite, 1 King Bed (Hospitality)

Club Suite, 1 King Bed (Hospitality)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 84 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Single Beds, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Twin Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Business Room, 1 King Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Business Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Room, 2 Single Beds, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Business Twin Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room, 2 Single Beds

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Club Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property - evening/night

Hyatt Regency Wuxi

Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (124)
The price is NZ$180
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Hyatt Regency Wuxi

About the area

Wuxi

At Sheraton Wuxi Binhu Hotel, you'll be connected to a shopping centre and 4.9 km (3.1 mi) from Lake Tai. Highlights at this luxury hotel include 3 restaurants, 4 hot tubs and an indoor swimming pool. .A day of pampering can include hot stone massages and body wraps. The restaurant, Yue Chinese Restaurant, is open for lunch and dinner. Lobby Lounge is the hotel's own tapas bar. Enjoy the 24-hour gym, sauna, pool loungers and lifeguards on site. 16146 square feet (1500 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 30-minute drive of this 5-property class Bin Hu District hotel include Three Kingdoms City (Southeast Gate) and Lingshan Grand Buddha.

What's nearby

  • Huishan Old town - 4 min drive - 2.4 km
  • Center 66 - 4 min drive - 3.9 km
  • Nanchan Temple Antique Market - 5 min drive - 4.9 km
  • Wuxi Grand Orient Department Store - 5 min drive - 4.4 km
  • Wuxi Yaohan - 5 min drive - 5.1 km

Getting around

  • Wuxi (WUX-Shuofang) - 29 min drive

Restaurants

  • ‪汉堡王 - ‬7 min walk
  • ‪无锡万达喜来登酒店 - ‬9 min walk
  • ‪体温客厅 - ‬7 min walk
  • ‪单车咖啡吧 - ‬6 min walk
  • ‪Bicycle Coffee - ‬10 min walk

About this property

Sheraton Wuxi Binhu Hotel

Luxury hotel connected to a shopping centre in Wuxi with 3 restaurants
As a guest of Sheraton Wuxi Binhu Hotel, you'll find 4 hot tubs, an indoor pool, a sauna, and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 16146 square feet (1500 square metres) and includes a conference centre. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Sheraton Wuxi Binhu Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Wuxi hotel.

  • 342 guestrooms or units
  • 3 dining venues
  • Conference rooms
  • 16146 sq ft of conference space
  • 1500 sq. m of conference space
  • Built in 2010
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Sheraton Wuxi Binhu Hotel offers 342 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Beds feature down duvets. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

This Wuxi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 168 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Feast All Day Dining
  • Lobby Lounge
  • Miyabi Japanese Restauran
  • Yue Chinese Restaurant

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (16,146 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Wuxi Binhu Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 168 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Binhu
Sheraton Binhu
Sheraton Binhu Hotel
Sheraton Hotel Wuxi
Sheraton Wuxi
Sheraton Wuxi Binhu
Sheraton Wuxi Binhu Hotel
Sheraton Wuxi Hotel
Wuxi Binhu
Wuxi Sheraton
Sheraton Wuxi Binhu Hotel Wuxi
Sheraton Wuxi Binhu Hotel Hotel
Sheraton Wuxi Binhu Hotel Hotel Wuxi

Frequently asked questions

What is the cancellation policy at Sheraton Wuxi Binhu Hotel?

Sheraton Wuxi Binhu Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Wuxi Binhu Hotel?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Sheraton Wuxi Binhu Hotel on 7 Dec 2024 start from NZ$148.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Wuxi Binhu Hotel?

Yep, Sheraton Wuxi Binhu Hotel has a free self car park.

Is there a spa on site at Sheraton Wuxi Binhu Hotel?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Sheraton Wuxi Binhu Hotel have a pool?

Sheraton Wuxi Binhu Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Sheraton Wuxi Binhu Hotel?

Sheraton Wuxi Binhu Hotel features 4 hot tubs, an indoor pool and 3 restaurants. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Sheraton Wuxi Binhu Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths and massage services available in the guestrooms, help set the scene for a romantic weekend at Sheraton Wuxi Binhu Hotel.

Is Sheraton Wuxi Binhu Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Wuxi Binhu Hotel is a hit with families.

Are there hot tubs in the rooms at Sheraton Wuxi Binhu Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Sheraton Wuxi Binhu Hotel serve breakfast?

Sure does, buffet brekkie is offered on weekdays from 6:30 AM to 10:00 AM and weekends between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Sheraton Wuxi Binhu Hotel?

No, Sheraton Wuxi Binhu Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Wuxi Binhu Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Wuxi Binhu Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Sheraton Wuxi Binhu Hotel?

No, pets and service animals are not allowed.

Sheraton Wuxi Binhu Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 56 out of 117 reviews" "
Rating 8 - Good. 48 out of 117 reviews" "
Rating 6 - Okay. 10 out of 117 reviews" "
Rating 4 - Poor. 2 out of 117 reviews" "
Rating 2 - Terrible. 1 out of 117 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ye

Liked: Cleanliness, staff & service
na
Stayed 3 nights in Aug 2024

10/10 Excellent

Yiwei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful foyer and modern deco. Staffs were lovely and helpful. Room service was excellent and prompt.
Stayed 10 nights in Jul 2024

10/10 Excellent

Tao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely consider coming back in the future
Stayed 4 nights in Jul 2024

10/10 Excellent

Nandita

Liked: Cleanliness, staff & service, property conditions & facilities
Overall Good
Stayed 2 nights in Jul 2024

10/10 Excellent

Nandita

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good
Stayed 3 nights in Jul 2024

8/10 Good

Chiashen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地鐵出口就是洒店，步行用餐購物非常方便。 洒店的管理良好，員工服務良好。 面向惠山景觀開闊。
Stayed 3 nights in May 2024

8/10 Good

Catherine, Bergenfield

Liked: Cleanliness, property conditions & facilities
Rooms are clean but the staff has limited English and can help with tourist recommendations, ie restaurants, tours, etc
Stayed 1 night in Mar 2024

10/10 Excellent

Allen

Stayed 1 night in Nov 2023

8/10 Good

Koi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

RAJEEV

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Jialin

Stayed 4 nights in Jun 2023

6/10 Okay

Glen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t buy breakfast
Breakfast was terrible again- I have tried breakfast several times now and each time the selections are COLD. It does not matter what time you arrive 7,8,9 am American situation. Service inside breakfast marginal at best. My photo each item COLD. Otherwise hotel, room, check in/out, location all good.
All items taken at buffet COLD.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2019

10/10 Excellent

Yeo, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is my choice of stay whenever I come to Wuxi. I like the comfort of the room, good breakfast spread, and friendly staff. Good value for the price I pay.
Stayed 4 nights in Aug 2019

10/10 Excellent

Tung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glen China
My stay was comfortable and beat due to location and easy to subway and RR station. Also optional shopping and near by coffee.
Stayed 1 night in Jun 2019

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good to stay here!
It's a first class place to stay in Wuxi!
Stayed 1 night in May 2019

10/10 Excellent

Nong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent location, condition and service. Breakfast buffet is one of best I have ever had in all hotels. It is next to a shopping mall with many food options. It is close to major tourist attractions, including Tihu and HuiShanGuZheng. It is not in the Wuxi downtown, but not far from it. Walking distance to subway station which takes to the train station. The hotel sent some one to buy train tickets for us, which is really nice. A nice hotel to stay for Wuxi.
Stayed 1 night in Mar 2019

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and nice!
Very good hotel!
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy Transfer From Shanghai - Fancy
Our crew stayed here and everyone found it nice Great wifi Good taxi service and easy to get to from Airport
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice - Great food nearby
The hotel is clean and nice. Very near a mall that has a great food court on third level. So there was plenty to chose from Location of hotel was perfect for us Our whole crew stayed there very nice
Stayed 7 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, clean hotel, situated across the road from Wanda Plaza shopping centre and adjacent to a taxi rank. Visited the hotel for a wedding and stayed overnight before transferring back to Shanghai. The hotel staff happily purchased bullet train tickets for us and informed us of the trains we would need to take to reach Pudong airport, informing us that the tickets could be collected at 1700. When we went out for a walk at 1500, the concierge followed us outside to personally give us the tickets, it was quick and efficient service. Although not every employee speaks fluent english, they speak enough to get by, and try to assist you the best they can. There are employees that are fluent that can assist as well. Shout out to Jackie Wang the bell boy who delivered our bags so that we could immediately attend the wedding, fantastic service.
Stayed 1 night in Sep 2018