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Crowne Plaza Xian, an IHG Hotel

4.5 star property
Luxury Xi'an hotel in Beilin with 3 restaurants

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Photo gallery for Crowne Plaza Xian, an IHG Hotel

Exterior
Indoor pool
Exterior
Suite, 1 Bedroom (Living Dining Areas)
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Reviews
9.4

Exceptional

Popular amenities

  • Bar
    BarBar
  • Spa
    SpaSpa
  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available
  • Gym
    GymGym
  • 24/7 front desk
    24/7 front desk24/7 front desk

Explore the area

Map
1st Middle of Zhu Que Road, Xi'an, Shaanxi, 710061
  • Popular LocationDrum Tower15 min walk
  • Popular LocationGiant Wild Goose Pagoda4 min drive
  • Popular LocationXi'an Bell Tower4 min drive
  • AirportXi'an (XIY-Xianyang Intl.)46 min drive

Room options

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bath and shower
Hairdryer
Bathrobes
Private bathroom
Free bottled water
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Lounge Access)

Suite, 1 Bedroom (Living Lounge Access)

Suite, 1 Bedroom (Living Lounge Access)

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bath and shower
Hairdryer
Bathrobes
Private bathroom
Free bottled water
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Dining Areas)

Suite, 1 Bedroom (Living Dining Areas)

Suite, 1 Bedroom (Living Dining Areas)

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bedroom
Separate bath and shower
Hairdryer
Bathrobes
Private bathroom
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Room amenity

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bath and shower
Hairdryer
Bathrobes
Private bathroom
Free bottled water
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Lounge Access)

Room amenity

Standard Room, 2 Single Beds (Lounge Access)

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bath and shower
Hairdryer
Bathrobes
Private bathroom
Free bottled water
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bath and shower
Hairdryer
Bathrobes
Private bathroom
Free bottled water
  • 45 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Lounge Access)

Room amenity

Standard Room, 1 King Bed (Lounge Access)

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bath and shower
Hairdryer
Bathrobes
Private bathroom
Free bottled water
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds (High Floor)

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bath and shower
Hairdryer
Bathrobes
Private bathroom
Free bottled water
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bath and shower
Hairdryer
Bathrobes
Private bathroom
Free bottled water
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bath and shower
Hairdryer
Bathrobes
Private bathroom
Free bottled water
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Sofitel Xian on Renmin Square
Pool
Hot tub
Spa
Kids pool
4.5 out of 5, Wonderful, (537)
The price is NZ$144
for 1 night
includes taxes & fees
16 Jul - 17 Jul
Sofitel Xian on Renmin Square

About the area

Xi'an

A luxury stay in Xi'an awaits you at Crowne Plaza Xian, an IHG Hotel. Within steps you'll find Forest of Steles and Jiaodaruisun Stadium within a 10-minute stroll. Highlights at this hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .The restaurant, Zhuque Cafe, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna. Business travelers can take advantage of a meeting room and a business centre. Other amenities include free Wi-Fi in public areas, spa services and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 4.5-property class Beilin hotel include Xi'an Museum and Drum Tower.

What's nearby

  • Drum Tower - 15 min walk
  • Shaanxi History Museum - 3 min drive
  • Xi'an Bell Tower and Drum Tower - 4 min drive
  • Giant Wild Goose Pagoda - 4 min drive
  • Xi'an Bell Tower - 4 min drive

Getting around

  • Xi'an West Railway Station - 7 min drive
  • Tiyuchang Station - 11 min walk
  • Xi'an (XIY-Xianyang Intl.) - 47 min drive

Restaurants

  • ‪彼德西餐 - ‬1 min walk
  • ‪太子居多国料理 - ‬2 min walk
  • ‪阿罗本酒庄 - ‬2 min walk
  • ‪上野日本料理 - ‬4 min walk
  • ‪红红炒米 - ‬3 min walk

About this property

Crowne Plaza Xian, an IHG Hotel

Luxury Xi'an hotel in Beilin with 3 restaurants
Crowne Plaza Xian, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A fitness centre, spa services, and a terrace are also featured at the luxury Crowne Plaza Xian, an IHG Hotel. Free self parking is available.

This 4.5-star Xi'an hotel is smoke free.

  • 315 guestrooms or units
  • 51 levels
  • 3 dining venues
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Crowne Plaza Xian, an IHG Hotel offers 315 air-conditioned accommodations with DVD players and a safe. This Xi'an hotel provides complimentary wireless Internet access.

Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 8 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 160 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • B-G51
  • Made In Palace
  • Zhuque Cafe

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • DVD player
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • Lift

More

  • 51 floors
  • Ballroom
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • DVD player
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 373.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 160 per person
  • Rollaway bed fee: CNY 373.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Hotel Xian
Crowne Plaza Xian
Xian Crowne Plaza
Crowne Plaza Xi'An China/Shaanxi
Crowne Plaza Xian Hotel
Crowne Plaza Xian
Crowne Plaza Xian, An Ihg
Crowne Plaza Xian, an IHG Hotel Hotel
Crowne Plaza Xian, an IHG Hotel Xi'an
Crowne Plaza Xian, an IHG Hotel Hotel Xi'an

Frequently asked questions

What is the cancellation policy at Crowne Plaza Xian, an IHG Hotel?

Crowne Plaza Xian, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Xian, an IHG Hotel?

As of 2 Jul 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Xian, an IHG Hotel on 7 Jul 2024 start from NZ$126.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Xian, an IHG Hotel?

Yep, Crowne Plaza Xian, an IHG Hotel has a free self car park.

Is there a spa on site at Crowne Plaza Xian, an IHG Hotel?

Yep, there is an onsite spa at Crowne Plaza Xian, an IHG Hotel.

Does Crowne Plaza Xian, an IHG Hotel have a pool?

Crowne Plaza Xian, an IHG Hotel has an indoor pool.

What luxury perks are available at Crowne Plaza Xian, an IHG Hotel?

Crowne Plaza Xian, an IHG Hotel features a full-service spa, an indoor pool and 3 restaurants.

Is Crowne Plaza Xian, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Xian, an IHG Hotel is a hit with families.

Does Crowne Plaza Xian, an IHG Hotel serve breakfast?

Yeah, buffet breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Xian, an IHG Hotel?

No, Crowne Plaza Xian, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Xian, an IHG Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Xian, an IHG Hotel?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at Crowne Plaza Xian, an IHG Hotel?

No, pets are not allowed.

Crowne Plaza Xian, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 98 out of 138 reviews" "
Rating 8 - Good. 30 out of 138 reviews" "
Rating 6 - Okay. 7 out of 138 reviews" "
Rating 4 - Poor. 2 out of 138 reviews" "
Rating 2 - Terrible. 1 out of 138 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful.
It was a good pleasant stay.
Stayed 4 nights in Feb 2024

10/10 Excellent

Feng

Stayed 3 nights in May 2023

10/10 Excellent

JIANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jun 2022

10/10 Excellent

lauren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you so much for the awesome room. I really appreciated the cleanliness, thick comfortable clean towels.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in Xi’an city. Easy to commute to everywhere.
Stayed 1 night in Sep 2019

10/10 Excellent

Jonathan, Van

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常好的酒店，可以俯瞰西安的夜景，酒店工作人员非常热情，各项设施都很好，并且帮我们免费升级了房间，是一次愉快的入住体验，下次还会选择这家酒店
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, spacious rooms
Lovely hotel with opulent public rooms, and spacious well appointed bedrooms. Situated a little outside the ancient city centre - about a twenty minute walk to the City South Gate. Food good - the buffet dinner in the Zhuque excellent. The CP staff were helpful, despite the language barrier - an English speaker was usually made available when needed. Concierges were particularly obliging. 51st floor bar worth a visit, especially at night. Highly recommended.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
It was a very comfortable stay for our family trip. The front desk and the concierge was very helpful. The breakfast was great with a lot of good choices. Only problem is the pool is not the hotel managed facility, the water and towels are not clean and poorly maintained. It’s mainly the swim lesson program for the kids who are not staying at the hotel.
Stayed 3 nights in Jul 2019

4/10 Poor

Poh Chin

Disliked: Cleanliness, property conditions & facilities
Disappointed stay
Strong stench in bathroom i was in..luckily i brought along a room spray.Hotel wanted an deposit of more than rmb500 per night for a 2 night stay. In earler hotel, they only needed rmb500 for stay of 2 nights. Location is not close to city center where attractions are.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
The hotel was beautiful, well-maintained and well-located. Service was excellent. Breakfast was so varied and interesting as well as delicious!
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Beautiful property. Food mediocre and air conditioning not functioning.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay. I did splurge on my hotel as there were many nice hotels in the area that were cheaper. The location was good but had to take a taxi to the bell tour and the wall. The staff spoke some English. Breakfast was very nice. The bar on the 51st floor had fantastic views and live music which was very enjoyable. Some things that didn’t impress me was when I asked for a taxi I was just told to go outside into the street and catch it myself. The taxi drivers had no idea where to take me as they spoke no English. This is something the staff could’ve helped with easily. At breakfast you have to ask for the coffee which is fine but I never got mine and had to ask another staff member. Little details but those are part of the experience when you are paying that much for a stay.
Stayed 2 nights in Oct 2018

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xian Trip
The hotel, the staff, the service were all excellent.
Stayed 1 night in Oct 2018

10/10 Excellent

JohnW, Ft Worth, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Crowne Plaza Xi'an is amazing. It's the best Crowne Plaza experience ever. It was truly a 5 Star experience.
Stayed 2 nights in Sep 2018

10/10 Excellent

Han Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

10/10 Excellent

Patrick, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
right in the town area.
we have a very pleasant stay. the service was very good. except room service food choice only limited to 6 dishes.
Stayed 3 nights in Jul 2018

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, modern new hotel with wonderful accommodations. Breakfast buffet were very good. Concierge staff was excellent in helping us navigate the local transportation system. Front desk staff (especially Ms. Zhou) was outstanding.

10/10 Excellent

Frederic, Seoul, Rep. of Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in good location
Very courteous front desk staff, who offered recommendations on where to go and what to do. Room was immaculate and couldn't be better.
Stayed 1 night in Feb 2018

10/10 Excellent

Yinfen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Karen, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to visit Xian
I liked this hotel. Modern and comfortable. The staff are great. Check-in staff was lovely. The concierge and Bruce in particular are extremely polite, professional and helpful. Also really made a point to understand my situation. (I am traveling alone and wanted to visit the terracotta warriors without a posh car etc ... Just reasonable cost plus get to the airport on time). I really liked this hotel.
Stayed 4 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service! Would recommend this hotel!
The room was very nice and the amenities are excellent. The people are good and service is nice, and I have told them it was my husband’s birthday and they have prepared a cake in my room! What’s more, the house-keeping staff even made a hand written birthday note! That’s a very nice surprise. The only little thing that didn’t make our trip a straight five-star is there is no hot water one night for shower and didn’t know why the air con didn’t work quite well at night. All-in-all is a very good experience.
Stayed 4 nights in Oct 2017

8/10 Good

Kun Lam Ivan

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2017