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Crowne Plaza Xian by IHG

4.5 star property
Luxury hotel with 3 restaurants and full-service spa

Photo gallery for Crowne Plaza Xian by IHG

Interior
Lobby
Point of interest
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Spa
  • Pool
  • Breakfast available
  • 24/7 front desk
The current price is NZ$163
includes taxes & fees
8 Apr - 9 Apr

Explore the area

Map
1st Middle of Zhu Que Road, Xi'an, Shaanxi, 710061
  • Drum Tower
    ‪15 min walk‬
  • Xi'an Bell Tower and Drum Tower
    ‪4 min drive‬
  • Xi'an Bell Tower
    ‪4 min drive‬
  • Xi'an (XIY-Xianyang Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
TV
Bathrobes
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Club lounge access

Highlights

Air conditioning
Free cots/infant beds
TV
Bathrobes
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area)

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bedroom
Bathrobes
Separate bath and shower
Private bathroom
Hairdryer
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Free cots/infant beds
TV
Bathrobes
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Club lounge access

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds, Club lounge access

Highlights

Air conditioning
Free cots/infant beds
TV
Bathrobes
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

Highlights

Air conditioning
Free cots/infant beds
TV
Bathrobes
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
  • 45 sq m
  • Sleeps 3
  • 1 Single Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
TV
Bathrobes
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Club lounge access

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Club lounge access

Highlights

Air conditioning
Free cots/infant beds
TV
Bathrobes
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds (High Floor)

Highlights

Air conditioning
Free cots/infant beds
TV
Bathrobes
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
TV
Bathrobes
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Free cots/infant beds
TV
Bathrobes
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Xi'an

A luxury stay in Xi'an awaits you at Crowne Plaza Xian by IHG. Within steps you'll find Forest of Steles and Jiaodaruisun Stadium within a 10-minute stroll. Highlights at this hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include body wraps and body scrubs. The restaurant, Zhuque Cafe, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna. Business amenities include a meeting room and a business centre. Plus you'll find free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 4.5-property class Beilin hotel include Xi'an Museum and Drum Tower.

What's nearby

  • Drum Tower - 15 min walk - 1.3 km
  • Shaanxi History Museum - 3 min drive - 2.5 km
  • Xi'an Bell Tower and Drum Tower - 4 min drive - 4.0 km
  • Giant Wild Goose Pagoda - 4 min drive - 4.6 km
  • Xi'an Bell Tower - 4 min drive - 4.3 km

Getting around

  • Tiyuchang Station - 11 min walk
  • Xi'an East Station - 12 min drive
  • Xi'an (XIY-Xianyang Intl.) - 47 min drive

Restaurants

  • ‪太子居多国料理 - ‬2 min walk
  • ‪阿罗本酒庄 - ‬2 min walk
  • ‪上野日本料理 - ‬4 min walk
  • ‪红红炒米 - ‬3 min walk
  • ‪印度菜菜 - ‬6 min walk

About this property

Crowne Plaza Xian by IHG

Luxury hotel with 3 restaurants and full-service spa
Crowne Plaza Xian by IHG offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A fitness centre, spa services, and a terrace are also featured at the luxury Crowne Plaza Xian by IHG. Free self parking is available.

This 4.5-star Xi'an hotel is smoke free.

  • 315 guestrooms or units
  • 51 levels
  • 3 dining venues
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Crowne Plaza Xian by IHG offers 315 air-conditioned accommodations with DVD players and a safe. This Xi'an hotel provides complimentary wireless Internet access.

Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 8 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, French, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 160 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • B-G51
  • Made In Palace
  • Zhuque Cafe

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • DVD player
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Spa open daily

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 373.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 160 per person
  • Rollaway bed fee: CNY 373.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Hotel Xian
Crowne Plaza Xian
Xian Crowne Plaza
Crowne Plaza Xi'An China/Shaanxi
Crowne Plaza Xian Hotel
Crowne Plaza Xian
Crowne Plaza Xian by IHG Hotel
Crowne Plaza Xian by IHG Xi'an
Crowne Plaza Xian an IHG Hotel
Crowne Plaza Xian by IHG Hotel Xi'an

Frequently asked questions

What is the cancellation policy at Crowne Plaza Xian by IHG?

Crowne Plaza Xian by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Xian by IHG?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Xian by IHG on 8 Apr 2025 start from NZ$162.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Xian by IHG?

Yep, Crowne Plaza Xian by IHG has a free self car park.

Is there a spa on site at Crowne Plaza Xian by IHG?

Yep, there is an onsite spa at Crowne Plaza Xian by IHG. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Crowne Plaza Xian by IHG have a pool?

Crowne Plaza Xian by IHG has an indoor pool.

What luxury perks are available at Crowne Plaza Xian by IHG?

Crowne Plaza Xian by IHG features a full-service spa, an indoor pool and 3 restaurants.

Is Crowne Plaza Xian by IHG family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Xian by IHG is a hit with families.

Does Crowne Plaza Xian by IHG serve breakfast?

Yeah, buffet breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Xian by IHG?

No, Crowne Plaza Xian by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Xian by IHG?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Xian by IHG?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at Crowne Plaza Xian by IHG?

No, pets are not allowed.

Crowne Plaza Xian by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 112 out of 154 reviews
Rating 8 - Good. 31 out of 154 reviews
Rating 6 - Okay. 8 out of 154 reviews
Rating 4 - Poor. 2 out of 154 reviews
Rating 2 - Terrible. 1 out of 154 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with family
Liked: Property conditions & facilities, room comfort
An excellent place to stay. Great service. Very nice and well located. My family and I had a great stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Yun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Shiqin, Bexley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and quiet. However, they do not assist guests with booking day tours. A bit of a walk to the nearest metro station but only a short taxi ride to bell/drum towers. Taxis are quite cheap here. Walkable to xian yan tower.
Stayed 5 nights in Nov 2024

10/10 Excellent

Gaetano, Fort Worth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and breakfast
Stayed 4 nights in Nov 2024

10/10 Excellent

Tram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My one bedroom unit is very spacious. I was solo but I think it's ok for a family of 3 or even 4. 1 bedroom, 1 big living room and the kitchen area. The unit has all necessities you may need for a comfortable stay. The washer dryer worked well and was even provided with detergent. Bathroom was in old-fashioned style but updated modern amenities and high-end toilet. Nice and neat. The staff were kind and sweet. Great location, just 1 street away from a street with many dumpling stores (including 1 highly rated online). There's a small draft beer bar next door with some mean beers and the staff are fun, too. Highly recommended.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Sep 2024

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, older style hotel but well maintained. Staff are excellent, very helpful to ma because I can’t speak Chinese. Great breakfast, decent smallish gym. Too much plastic to be eco-friendly but very comfortable business stay.
Stayed 2 nights in Jul 2024

6/10 Okay

Xiao

Business traveller
Disliked: Staff & service
I stayed a few nights at this hotel. As a five star hotel, this property meets the expectation of cleaness. The room setting is a bit out of date but it still works well in general. I particularly liked the bathroom layout -- it is larger than most hotel room bathroom by seperating toilet from shower/bath tub. The hotel staffs are good in general. However, I had a bad experience with one front desk staff -- Frank Fang. When I need to use the business center for a printing, I asked him where the business center was located. He told me that the business center had been closed. So, I asked him what the open hour of the business center was. He changed his words by saying that the business center was still open but no staff there. So, no guest can use the business center. Then, I asked his help for the printing. He said the front desk could help the printing but it would come with a charge. When I tried to hand him my USB drive for the priting, he told me that no USB drive would be accepted. Anyone who like to use the printing at the front desk has to use the Chinese App, Wechat, to transfer the file to him for the printing. For anyone without the Chinese App, nothing he can do. Then, he refused to give any additional help. I have a quite positive experience at this hotel. However, Frank Fang's attitude ruined my good impression of this hotel. Quite disappointed.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Thomas, Montclair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful.
It was a good pleasant stay.
Stayed 4 nights in Feb 2024

10/10 Excellent

Feng

Stayed 3 nights in May 2023

10/10 Excellent

JIANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jun 2022

10/10 Excellent

lauren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you so much for the awesome room. I really appreciated the cleanliness, thick comfortable clean towels.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in Xi’an city. Easy to commute to everywhere.
Stayed 1 night in Sep 2019

10/10 Excellent

Jonathan, Van

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常好的酒店，可以俯瞰西安的夜景，酒店工作人员非常热情，各项设施都很好，并且帮我们免费升级了房间，是一次愉快的入住体验，下次还会选择这家酒店
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, spacious rooms
Lovely hotel with opulent public rooms, and spacious well appointed bedrooms. Situated a little outside the ancient city centre - about a twenty minute walk to the City South Gate. Food good - the buffet dinner in the Zhuque excellent. The CP staff were helpful, despite the language barrier - an English speaker was usually made available when needed. Concierges were particularly obliging. 51st floor bar worth a visit, especially at night. Highly recommended.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
It was a very comfortable stay for our family trip. The front desk and the concierge was very helpful. The breakfast was great with a lot of good choices. Only problem is the pool is not the hotel managed facility, the water and towels are not clean and poorly maintained. It’s mainly the swim lesson program for the kids who are not staying at the hotel.
Stayed 3 nights in Jul 2019

4/10 Poor

Poh Chin

Disliked: Cleanliness, property conditions & facilities
Disappointed stay
Strong stench in bathroom i was in..luckily i brought along a room spray.Hotel wanted an deposit of more than rmb500 per night for a 2 night stay. In earler hotel, they only needed rmb500 for stay of 2 nights. Location is not close to city center where attractions are.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
The hotel was beautiful, well-maintained and well-located. Service was excellent. Breakfast was so varied and interesting as well as delicious!
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Beautiful property. Food mediocre and air conditioning not functioning.
Stayed 1 night in Nov 2018