4/10 Poor
Rhys
8 Nov 2024
Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice hotel, but not for me
Nice hotel, but not something I’ll recommend to the elderly or if you’re looking for a lively environment. The hotel is within a compound of 3 different hotels, not easily accessible. My immediate feedback:
1) Secluded location
2) Long building, with breakfast in one end. So imagine if you’re staying at the other end of the hotel.
3) All the facilities like gym n swimming pool are not within the building. You’ll need to walk about 8min outdoors to Sofitel hotel to use the facilities.
4) Room is dated. The standard Queen size room is very small. I upgraded the room, as the original room felt uncomfortable.
5) Shower room floor is very slippery. I fell twice during my stay.
6) There’s constructions behind the hotel, which lasted until almost mid night.
7) Most of the staff didn’t smile. There’s that unwelcoming feeling each time I stepped into the hotel.
8) It’s important to pin the hotel correctly as there’s only one entrance. My cab dropped me off at the back gate and I had to walk 20min with my luggage in order to reach the hotel.
Rhys
Stayed 4 nights in Nov 2024