See all properties
Save

Hemu House

2.0 star property
Hotel in Fenghuang with a 24-hour front desk

Photo gallery for Hemu House

Exterior
Reception
Exterior
Classic Twin Room
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pet-friendly
  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

Map
Qingxi Lane, A47, Xiangxi, Hunan, 416299
  • Phoenix Hong Bridge
    ‪4 min walk‬
  • Phoenix Ancient Tower
    ‪12 min walk‬
  • Phoenix Town
    ‪2 min drive‬
  • Tongren (TEN-Daxing)
    ‪41 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Rainfall showerhead
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Rainfall showerhead
Private bathroom
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Rainfall showerhead
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Rainfall showerhead
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

About the area

Fenghuang

Hemu House puts you in the heart of Fenghuang, within steps of Huilongge Diaojiao Building and Phoenix Hong Bridge. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a free food/drink shopping service and concierge services. Plus you'll find a 24-hour front desk, multilingual staff and luggage storage. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 15-minute walk of this Fenghuang hotel include Yang Family Ancestral Hall and Xiong Xiling Former Residence.

What's nearby

  • Huilongge Diaojiao Building - 3 min walk - 0.3 km
  • Phoenix Hong Bridge - 4 min walk - 0.4 km
  • Former Residence of Shen Congwen - 7 min walk - 0.6 km
  • Phoenix Ancient Tower - 12 min walk - 1.1 km
  • Phoenix Town - 2 min drive - 2.3 km

Getting around

  • Tongren (TEN-Daxing) - 41 min drive

Restaurants

  • ‪Soul Cafe - ‬3 min walk
  • ‪虹桥烧烤摊 - ‬4 min walk
  • ‪老宅粉馆 - ‬1 min walk
  • ‪边客 - ‬2 min walk
  • ‪老字号米粉馆 - ‬1 min walk

About this property

Hemu House

Hotel in Fenghuang with a 24-hour front desk
Hemu House offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Hemu House also features a complimentary food/drink shopping service and a communal living room. Parking is available for a fee.
  • 30 guestrooms or units
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
Hemu House offers 30 air-conditioned accommodations with complimentary slippers and a hairdryer. 28-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and toothbrushes and toothpaste. This Fenghuang hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English

Similar properties

Room

Fengyuan Yuanjiangjing Hotel

  • Parking included
Fengyuan Yuanjiangjing Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Uncovered parking on site (CNY 40 per day)

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CNY 200 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: CNY 200 (one-way), (up to 18 years old)
  • Uncovered self-parking fee: CNY 40 per day
  • Pet deposit: CNY 200 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Union Pay and cash.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hemu House Hotel
Hemu House Xiangxi
Hemu House Hotel Xiangxi

Frequently asked questions

What is the cancellation policy at Hemu House?

Hemu House offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hemu House?

Yep, Hemu House has an uncovered self car park for CNY 40 per day.

Is there a free airport shuttle available at Hemu House?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Hemu House?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hemu House?

Cats and dogs are welcome at Hemu House, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 20 kg per pet.

Hemu House Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 1 out of 9 reviews

8.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
The instructions on how to take the bus to hotel were detailed and very helpful. You may want an updated picture of ticket buying desk at train station as it has changed its looks. Very convenient and beautiful area.
Stayed 2 nights in Nov 2024

8/10 Good

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Staff & service
Phoenix Ancient Town - Central Location
Location at the heart of phoenix ancient town. Shower was rather primitive. Sink faucet was loose. Attendant provided good service.
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice host, clean, convenient and comfortable place
Stayed 1 night in Oct 2023

10/10 Excellent

ROGERIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente escolha
Hotel maravilhoso, muito bem localizado. Quarto bastante completo, bem novo, grande e funcional. Atendimento diferenciado, me auxiliando em indicações de restaurantes, compra de passagens de trem etc. Excelente escolha.
Stayed 1 night in Jul 2024

10/10 Excellent

Henry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil . Parle couramment l’anglais … tres serviable et bonne conseillère, Veronica est, de plus, fort sympathique. Le rapport qualité-prix est excellent … Le confort est tout à fait correct en fonction du prix .
Stayed 2 nights in Sep 2024

2/10 Terrible

SONSUK

Stayed 1 night in Aug 2024

10/10 Excellent

Duc phuoc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice
Nice location! It was nice to be able to speak English to the host. She helped a lot and showed us what to do around the hotel.
Stayed 1 night in Aug 2023