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Sheraton Grand Xishuangbanna Hotel

4.5 star property
Luxury hotel with 3 restaurants and free valet parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Grand Xishuangbanna Hotel

Exterior
Meeting facility
Exterior
Exterior
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Parking included
  • Air conditioning
The price is NZ$218
includes taxes & fees
24 Dec - 25 Dec

Explore the area

Map
No.1 Yuntou Road, Gasa Town, Jinghong, Xishuangbanna Dai, Yunnan, 666109
  • Tropical Flower and Plants Garden
    9 min drive
  • Mandai Buddhist Temple
    10 min drive
  • Peacock Lake Park
    10 min drive
  • Jinghong (JHG-Xishuangbanna)
    13 min drive

Room options

View all photos for Family Room, Family room, 1 King, Garden view

Family Room, Family room, 1 King, Garden view | Living room

Family Room, Family room, 1 King, Garden view

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Free minibar items
  • 106 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Suite, 1 Bedroom Larger Suite, 1 King, Balcony

Ambassador Suite, 1 Bedroom Larger Suite, 1 King, Balcony | Living room

Ambassador Suite, 1 Bedroom Larger Suite, 1 King, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 167 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom Suite, 1 King, Garden view, Balcony

Premier Suite, 1 Bedroom Suite, 1 King, Garden view, Balcony | Living room

Premier Suite, 1 Bedroom Suite, 1 King, Garden view, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Free minibar items
  • 110 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Single Beds, Smoking, Garden View (Balcony)

Premium bedding, down duvets, in-room safe, desk

Grand Room, 2 Single Beds, Smoking, Garden View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Washer/dryer
  • 55 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Room, 1 King Bed, Smoking, Garden View (Balcony)

Premium bedding, down duvets, in-room safe, desk

Grand Room, 1 King Bed, Smoking, Garden View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Washer/dryer
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Smoking, Balcony

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Single Beds, Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Washer/dryer
  • 55 sq m
  • Hill view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Smoking, Balcony

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Washer/dryer
  • 55 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Smoking, Garden View

Terrace/patio

Deluxe Room, 2 Single Beds, Smoking, Garden View

Highlights

Balcony
Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Free minibar items
  • 55 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Smoking, Garden View

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Smoking, Garden View

Highlights

Balcony
Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Free minibar items
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Pullman Resort Xishuangbanna

Pool
Free airport shuttle
Kids pool
Parking included
4.3 out of 5, Excellent, (11)
The price is NZ$215
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Pullman Resort Xishuangbanna

About the area

Jinghong

A luxury stay in Xishuangbanna Dai awaits you at Sheraton Grand Xishuangbanna Hotel. You'll be 8.5 km (5.3 mi) from Mandai Buddhist Temple and 10.2 km (6.3 mi) from Manting Park. Highlights at this family-friendly hotel include 3 restaurants, an outdoor swimming pool and an indoor swimming pool. .The restaurant, Yue, serves Chinese cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the free kids' club, 24-hour gym, outdoor tennis court and sauna. 26673 square feet (2478 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and coffee/tea in a common area. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4.5-property class Xishuangbanna Dai hotel include Tropical Flower and Plants Garden and Peacock Lake Park.

What's nearby

  • Tropical Flower and Plants Garden - 9 min drive
  • Mandai Buddhist Temple - 10 min drive
  • Peacock Lake Park - 10 min drive
  • Manting Park - 11 min drive
  • Xishuangbanna Primitive Forest Park - 22 min drive

Getting around

  • Jinghong (JHG-Xishuangbanna) - 13 min drive

Restaurants

  • ā€ŖDč°ƒé…’å§ - ā€¬6 min drive
  • ā€Ŗꃅäŗŗ꓋酒馆 - ā€¬12 min drive
  • ā€Ŗ蛐蛐蚂蚱 - ā€¬8 min drive
  • ā€Ŗč„æ双ē‰ˆēŗ³Sun Moon Guesthouse - ā€¬13 min drive
  • ā€Ŗå±±åÆØå’–å•” - ā€¬12 min drive

About this property

Sheraton Grand Xishuangbanna Hotel

Luxury hotel with 3 restaurants and free valet parking
Sheraton Grand Xishuangbanna Hotel offers its guests hot springs, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 10 meeting rooms. Event space at this hotel measures 26673 square feet (2478 square metres) and includes conference space. An outdoor pool, a children's pool, and a health club are also featured at the luxury Sheraton Grand Xishuangbanna Hotel. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Xishuangbanna Dai hotel is smoke free.

  • 1 building
  • 326 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Conference rooms
  • 26673 sq ft of conference space
  • 2478 sq. m of conference space
  • Built in 2014
  • Kid's club (free)
  • Supervised kid's activities
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Sheraton Grand Xishuangbanna Hotel offers 326 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and washers/dryers. Rooms open to balconies. Beds feature down duvets and premium bedding. A pillow menu is available. Digital televisions are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

There are 4 hot springs open between 8:30 AM and 10:00 PM.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:30 AM to 10:00 PM at scheduled times and on request
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CNY 138 to 160.90 for adults and CNY 69 to 138 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Feast
  • Red Basil
  • Yue

Things to do

  • 24-hour gym
  • 4 hot springs
  • Arcade/game room
  • Billiards/pool table
  • Boat and paddles
  • Books
  • Children's pool
  • Concerts/live shows
  • Foosball table
  • Free children's club
  • Game viewing
  • Games
  • Hiking/biking trails
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Safari
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Fenced pool
  • Free children's club
  • Free cot
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool gate
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 26,673 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • On a river
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 4 hot springs
  • Hot springs open from 8:30 AM - 10:00 PM
  • Hot springs water temperature - 38 ĀŗC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Gravel flooring in public areas
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (50 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Portable shower seat
  • Raised toilet seat
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Transfer shower
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch TV with digital channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Paper towels

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 4:00 PM and midnight
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for CNY 380.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per accommodation, per night
  • Breakage deposit: CNY 1000 per stay
  • Service fee: 10 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 138 to 160.9 for adults and CNY 69 to 138 for children
  • Airport shuttle fee: CNY 600 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 4:00 PM and midnight
  • Rollaway bed fee: CNY 380.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking and access to the hot springs
This property accepts credit cards, debit cards, mobile payments and cash
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking and access to the hot springs. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash and mobile payments. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Hot springs access available from 8:30 AM to 10:00 PM.
  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sheraton Grand Xishuangbanna Hotel Jinghong

Frequently asked questions

What is the cancellation policy at Sheraton Grand Xishuangbanna Hotel?

Sheraton Grand Xishuangbanna Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Grand Xishuangbanna Hotel?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Sheraton Grand Xishuangbanna Hotel on 24 Dec 2024 start from NZ$197.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Grand Xishuangbanna Hotel?

Yep, Sheraton Grand Xishuangbanna Hotel has a free self car park, free valet parking and free RV/bus/truck parking. Onsite parking is limited.

Does Sheraton Grand Xishuangbanna Hotel have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at Sheraton Grand Xishuangbanna Hotel?

Sheraton Grand Xishuangbanna Hotel features a health club, an outdoor pool and an indoor pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Sheraton Grand Xishuangbanna Hotel a romantic place to stay?

Al fresco dining and couples dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sheraton Grand Xishuangbanna Hotel.

Is Sheraton Grand Xishuangbanna Hotel family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Grand Xishuangbanna Hotel is a hit with families.

Are there hot tubs in the rooms at Sheraton Grand Xishuangbanna Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Sheraton Grand Xishuangbanna Hotel serve breakfast?

Sure does, buffet breakfast is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Sheraton Grand Xishuangbanna Hotel?

No, but there's an airport shuttle that runs from 8:30 AM - 10:00 PM on request for a fee.

Is there a bar or restaurant at Sheraton Grand Xishuangbanna Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Grand Xishuangbanna Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Sheraton Grand Xishuangbanna Hotel?

No, only service animals are allowed.

Sheraton Grand Xishuangbanna Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Memorable Experience
We were pleasantly surprised by their hot springs and dinner bbq that they offer. The service is great, we were celebrating our Anniversary during our stay and they made it very memorable with a surprise waiting for us in our room. A very memorable stay and a place I would recommend to our friends and to anyone looking to relax whilst in Xishuangbanna.
Stayed 2 nights in Oct 2021

8/10 Good

PAUL

Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful personnel. Beautiful hotel setting. Large rooms. Delicious breakfast.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at Banna
Extremely friendly staff. Top notch facility. Hot spring hot tub at the hotel. Location is a bit far away from other places. The hot spring smell maybe a bit bothersome at the beginning.
Stayed 3 nights in Jun 2017

10/10 Excellent

Zeyu

Stayed 1 night in Dec 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
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Stayed 3 nights in Oct 2021

8/10 Good

eizo

Liked: Staff & service
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Stayed 5 nights in Jan 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
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Stayed 2 nights in Mar 2021

8/10 Good

sihjie

Stayed 4 nights in Oct 2020

10/10 Excellent

Keto

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 1 night in Mar 2019

8/10 Good

shen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2019

10/10 Excellent

YE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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Stayed 2 nights in Jul 2017