6/10 Okay
thomas
29 Oct 2024
Liked: Staff & service, property conditions & facilities, room comfort
Arrived at 12/30 room not ready. That was fine went back at normal 3pm check in to be told it was still not ready. The head chambermaid has to inspect the room. We got into the room at 3/50.
She didn’t do a very good job. There was about a dozen little ants having a party in the bathroom. I managed to squash about
10
of them. More appeared later. I Complained at reception about them nothing was done. Back down to reception after coming in late at night to find them in the bathroom and bedroom I was given a can of ant spray. We had dead ants all over the floor skirting boards and walls for the 4 day stay. They were never cleaned up. The food in the main restaurant wasn’t great. Lukewarm at best. There was plenty to go around but just not warm enough. I managed to lose 3 pounds in weight. So it wasn’t
all bad. As for the room and hotel it is lovely. It was my third stay since it opened. Will I be back unlikely.
thomas
Stayed 4 nights in Oct 2024