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Dreams Lanzarote Playa Dorada Resort & Spa

5.0 star property
Elegant beach hotel and 8 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Dreams Lanzarote Playa Dorada Resort & Spa

Indoor pool, 8 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas
Indoor pool, 8 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas
7 bars/lounges, 4 poolside bars
7 bars/lounges, 4 poolside bars
Point of interest

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pet-friendly
  • All-inclusive
  • Breakfast available
  • Pool
  • Hot tub
The price is NZ$417
includes taxes & fees
8 Jan - 9 Jan 2025

Explore the area

Map
Avenida Papagayo, 24, Playa Blanca, Yaiza, Lanzarote, 35580
  • Dorada Beach
    4 min walk
  • Nuestra Senora del Carmen Square
    9 min walk
  • Playa Blanca
    13 min walk
  • Arrecife (ACE-Lanzarote)
    27 min drive

Room options

View all photos for Double Room, Balcony (3 Adults)

Minibar, in-room safe, desk, blackout curtains

Double Room, Balcony (3 Adults)

Highlights

Furnished balcony
Air conditioning
LED TV
Blackout curtains
Bathrobes
Rainfall showerhead
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Suite, Ocean View (Preferred Club, 3 Adults)

Minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (Preferred Club, 3 Adults)

Highlights

Furnished balcony
Air conditioning
Club Lounge
LED TV
Pillow menu
Blackout curtains
Separate bedroom
Bathrobes
  • 56 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Suite, Ocean View (Preferred Club, 2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (Preferred Club, 2 Adults + 1 Child)

Highlights

Furnished balcony
Air conditioning
Club Lounge
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Separate bedroom
  • 56 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout curtains

Double Room, Balcony (2 Adults + 1 Child)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Rainfall showerhead
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Double Room, Balcony, Partial Ocean View (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout curtains

Double Room, Balcony, Partial Ocean View (2 Adults + 1 Child)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Rainfall showerhead
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Double Room, Balcony, Partial Ocean View (3 Adults)

Minibar, in-room safe, desk, blackout curtains

Double Room, Balcony, Partial Ocean View (3 Adults)

Highlights

Furnished balcony
Air conditioning
LED TV
Blackout curtains
Bathrobes
Rainfall showerhead
Hairdryer
Private bathroom
  • 28 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Double Room, Balcony, Ocean View (Preferred Club)

Minibar, in-room safe, desk, blackout curtains

Double Room, Balcony, Ocean View (Preferred Club)

Highlights

Furnished balcony
Air conditioning
Club Lounge
LED TV
Pillow menu
Blackout curtains
Bathrobes
Rainfall showerhead
  • 27 sq m
  • Sleeps 2
  • 1 King Bed and 2 Single Beds

View all photos for Double Room, Balcony, Pool View (Preferred Club)

Minibar, in-room safe, desk, blackout curtains

Double Room, Balcony, Pool View (Preferred Club)

Highlights

Furnished balcony
Air conditioning
Club Lounge
LED TV
Pillow menu
Blackout curtains
Bathrobes
Rainfall showerhead
  • 27 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Bed

View all photos for Double Room, Pool Access (Preferred Club)

Minibar, in-room safe, desk, blackout curtains

Double Room, Pool Access (Preferred Club)

Highlights

Furnished balcony
Air conditioning
Club Lounge
LED TV
Pillow menu
Blackout curtains
Bathrobes
Rainfall showerhead
  • 27 sq m
  • Sleeps 2
  • 1 King Bed and 2 Single Beds

View all photos for Family Room (2 Adults + 2 Children)

Family Room (2 Adults + 2 Children)

Family Room (2 Adults + 2 Children)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Family Room, Balcony, Partial Ocean View (2 Adults + 2 children)

Minibar, in-room safe, desk, blackout curtains

Family Room, Balcony, Partial Ocean View (2 Adults + 2 children)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
  • 38 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Triple Room, Balcony, Pool View (Preferred Club, 3 Adults)

Minibar, in-room safe, desk, blackout curtains

Triple Room, Balcony, Pool View (Preferred Club, 3 Adults)

Highlights

Furnished balcony
Air conditioning
Club Lounge
LED TV
Blackout curtains
Bathrobes
Rainfall showerhead
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Triple Room, Balcony, Ocean View (Preferred Club, 3 Adults)

Minibar, in-room safe, desk, blackout curtains

Triple Room, Balcony, Ocean View (Preferred Club, 3 Adults)

Highlights

Furnished balcony
Air conditioning
Club Lounge
LED TV
Blackout curtains
Bathrobes
Rainfall showerhead
Hairdryer
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Double Room, Balcony, Pool View (3 Adults)

Minibar, in-room safe, desk, blackout curtains

Double Room, Balcony, Pool View (3 Adults)

Highlights

Furnished balcony
Air conditioning
LED TV
Blackout curtains
Bathrobes
Rainfall showerhead
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Double Room, Balcony, Pool View (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout curtains

Double Room, Balcony, Pool View (2 Adults + 1 Child)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Rainfall showerhead
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Triple Room, Balcony, Pool View (Preferred Club, 2 Adults + 1 Child)

Highlights

Furnished balcony
Air conditioning
Club Lounge
LED TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Suite, Ocean View (Preferred Club)

Minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (Preferred Club)

Highlights

Furnished balcony
Air conditioning
Club Lounge
LED TV
Pillow menu
Blackout curtains
Separate bedroom
Bathrobes
  • 56 sq m
  • Sleeps 2
  • 1 King Bed and 2 Single Beds

Similar properties

Outdoor pool

Secrets Lanzarote Resort & Spa – Adults only (+18)

Pool
All-inclusive
Spa
Pet-friendly
4.3 out of 5, Excellent, (1001)
The price is NZ$504
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Secrets Lanzarote Resort & Spa – Adults only (+18)

About the area

Yaiza

A luxury stay in Yaiza awaits you at Dreams Lanzarote Playa Dorada Resort & Spa. Within a 5-minute stroll you'll find Dorada Beach and Marina Rubicon within a 20-minute walk. Highlights at this beach hotel include 6 restaurants, 8 outdoor swimming pools and a full-service spa. .A day of pampering at Dreams Spa can include sports massages, body wraps and body scrubs along with access to the sauna and steam room. The buffet restaurant, World Café, serves international cuisine and is open for breakfast, lunch and dinner. With 4 poolside bars and 7 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the free water park, indoor swimming pool, free kids' club and 24-hour gym. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a hot tub. Each morning buffet breakfast is served between 8:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of car rentals on site. .With a stay at this 5-property class Yaiza hotel, you'll be 1.5 km (1 mi) from Atlantic Museum and 2.8 km (1.7 mi) from Aqualava Water Park.

What's nearby

  • Dorada Beach - 4 min walk
  • Playa Blanca - 13 min walk
  • Marina Rubicon - 16 min walk
  • Aqualava Water Park - 4 min drive
  • Papagayo Beach - 17 min drive

Getting around

  • Arrecife (ACE-Lanzarote) - 27 min drive

Restaurants

  • ‪Terraza Restaurante Brisa Marina - ‬12 min walk
  • ‪The Old Mill Irish Bar - ‬15 min walk
  • ‪Lani's Snack Bar - ‬15 min walk
  • ‪La Gondola - ‬17 min walk
  • ‪Tipico Canario - ‬13 min walk

About this property

Dreams Lanzarote Playa Dorada Resort & Spa

Elegant beach hotel and 8 outdoor pools
Some rates at Dreams Lanzarote Playa Dorada Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Dreams Lanzarote Playa Dorada Resort & Spa, you'll find a full-service spa, a complimentary water park, and 8 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 4 poolside bars and 7 bars/lounges. Public spaces have free WiFi.

An indoor pool, a children's pool, and a health club are also featured at the luxury Dreams Lanzarote Playa Dorada Resort & Spa. Free self parking is available.

This 5-star Yaiza hotel is smoke free.

  • 447 guestrooms or units
  • 3 levels
  • 2 buildings
  • 6 dining venues
  • 4 bars by the pool
  • 7 bars or lounges
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
Dreams Lanzarote Playa Dorada Resort & Spa offers 447 accommodations with minibars and espresso makers. Rooms open to furnished balconies. 65-inch LED televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Dreams Spa has 7 treatment rooms, including rooms for couples. Services include sports massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 10 for children
  • 4 poolside bars
  • 6 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Barefoot Grill
  • Bluewater Grill
  • Himitsu
  • Sabor
  • World Café

Things to do

  • 24-hour gym
  • 8 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Fitness classes
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Indoor pool
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Direct access to the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers and shirt for men.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 10 for children
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hesperia Dorada
Hesperia Dorada Hotel
Hesperia Dorada Hotel Playa
Hesperia Playa
Hesperia Lanzarote Playa Dorada Hotel Yaiza
Playa Dorada Hesperia
Hesperia Playa Dorada Hotel Yaiza
Hesperia Playa Dorada Yaiza
Hesperia Lanzarote Playa Dorada Hotel
Hesperia Lanzarote Playa Dorada Yaiza
Hesperia Playa Dorada
Dreams Lanzarote Dorada & Spa
Dreams Lanzarote Playa Dorada Resort Spa
Dreams Lanzarote Playa Dorada Resort & Spa Hotel
Dreams Lanzarote Playa Dorada Resort & Spa Yaiza
Dreams Lanzarote Playa Dorada Resort & Spa Hotel Yaiza

Frequently asked questions

What is the cancellation policy at Dreams Lanzarote Playa Dorada Resort & Spa?

Dreams Lanzarote Playa Dorada Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Lanzarote Playa Dorada Resort & Spa?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Dreams Lanzarote Playa Dorada Resort & Spa on 8 Jan 2025 start from NZ$417.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Lanzarote Playa Dorada Resort & Spa?

Yep, Dreams Lanzarote Playa Dorada Resort & Spa has a free self car park.

Are there any beaches close to Dreams Lanzarote Playa Dorada Resort & Spa?

Yep, Dreams Lanzarote Playa Dorada Resort & Spa is a short 13-minute walk from Playa Blanca. Fun beach activities include snorkelling, scuba diving and windsurfing.

Is there a spa on site at Dreams Lanzarote Playa Dorada Resort & Spa?

Yep, Dreams Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Dreams Lanzarote Playa Dorada Resort & Spa have a pool?

Take your pick from 8 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 9:00 AM to 7:00 PM.

Does Dreams Lanzarote Playa Dorada Resort & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Dreams Lanzarote Playa Dorada Resort & Spa?

Dreams Lanzarote Playa Dorada Resort & Spa features 4 poolside bars, 8 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and espresso makers.

What makes Dreams Lanzarote Playa Dorada Resort & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Dreams Lanzarote Playa Dorada Resort & Spa.

Is Dreams Lanzarote Playa Dorada Resort & Spa family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Dreams Lanzarote Playa Dorada Resort & Spa is a hit with families.

Does Dreams Lanzarote Playa Dorada Resort & Spa serve breakfast?

Sure does, buffet breakfast is served daily between 8:00 AM and 10:30 AM.

Is there a free airport shuttle available at Dreams Lanzarote Playa Dorada Resort & Spa?

No, Dreams Lanzarote Playa Dorada Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Lanzarote Playa Dorada Resort & Spa?

Relax with a coldie at the 4 poolside bars or 7 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Dreams Lanzarote Playa Dorada Resort & Spa?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Dreams Lanzarote Playa Dorada Resort & Spa?

Dogs are welcome at Dreams Lanzarote Playa Dorada Resort & Spa, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Dreams Lanzarote Playa Dorada Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 346 out of 1000 reviews" "
Rating 8 - Good. 482 out of 1000 reviews" "
Rating 6 - Okay. 129 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Gemma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 10 nights in Sep 2024

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Preferred Club and All Inclusive is definitely worth it. Specialty restaurants are brilliant and food is delicious. The best part of the hotel for me was the preferred club swimming pool with swim up bar and amazing views. The hotel didn’t feel overcrowded at all which was lovely. Easy to get sunbed, tables in restaurants and seats for the entertainment in the night. Drinks were all great and waiter service made it so much easier. A few not so great things (as with any place) … The room cleaning could have been more thorough. Some of the male staff at the swim up bar were miserable as sin (unless you are a woman which suddenly put a smile on their face). Overall, I would highly recommend this place. I don’t usually go back to the same place but I will definitely be returning here.
Stayed 7 nights in Sep 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

6/10 Okay

Philip

Travelled with partner
Whilst we enjoyed our stay at Dreams but the hotel does not have a 5 Star feel about it. The building itself I has a somewhat dated appearance and does not exude the luxury and quality that we expected. We booked b&b Preferred Club. Our room was fine with a balcony overlooking the pool and sea. The daily included drinks and snacks were welcome. The breakfast buffet was plentiful and varied but table service for hot drinks was a little lacking. Many bowls were chipped and we noticed numerous dirty plates. The main pool area is a little tired, many parasols are ripped and/or damaged and some unusable. The sunbeds are cheap plastic ones and some dirty from spilled drinks etc. I was surprised there was no waiter service around the pool for a 5 Star hotel but no problem for us. We tried the Preferred Club pools but they were not our scene - small, quiet and isolated but might suit others. The Preferred Club lounge provided inclusive snacks and soft drinks all day until 6.00 pm which was a welcome perk though was actually a bit naff. The snacks were basic, the coffee machine was out of action on 3 occasions, the tables not cleaned etc. The evening entertainment was varied and good though the venue is makeshift at the bottom of the main stairs in the bar area. Obtaining a seat with a view is tricky with numerous columns in the seating area. We dined at Marina Rubicon every night so can’t comment on the hotel’s restaurants. We had a good time but would not return.
Stayed 8 nights in Sep 2024

6/10 Okay

Maria Jose Mesonero

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It is a nice resort but it is not properly run. The staff is doing their best but it is understaffed. The variety of the food is good but the quality is not the best. The evening restaurants are not properly run and the food is ok but nothing special… it could be great under proper management
Stayed 8 nights in Aug 2024

10/10 Excellent

Pakana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and surrounding areas. Felt safe walking on the promenade even into the night. No real noise on the promenade after about 23:30 and our room was always quiet if we needed a nap. Hotel was very well organised. Probably the best shower I’ve had at a hotel, fantastic water pressure and the water temperature remains constant. We enjoyed our meals on site and the staff were really very pleasant. Shops were only a short walk away and snorkelling at the beach was lovely. Thank you.
Stayed 6 nights in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Excellent hotel. The staff are incredibly friendly and helpful. The luxuries you get with preferred club are great and worth the extra. Perfect location - right by the beach and marina. Can't wait to come back!
Stayed 3 nights in Aug 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, property conditions & facilities
La La Land
Stayed 7 nights in Jul 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

10/10 Excellent

Emer

Stayed 7 nights in Aug 2024

10/10 Excellent

Magdalena

Stayed 1 night in Aug 2024

10/10 Excellent

Rajesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff
Stayed 7 nights in Aug 2024

8/10 Good

Tomasz

Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel, only had x1 night but would recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, fairly new…. Preferred club is worth it. All staff professional and friendly. Rooms are spacious. Area is convenient to shops and restaurants. The local beach is amazing in the mornings. Chair reserving continues to be an issue - not a property problem but a clientele problem. Don’t be that person! There are plenty for everyone especially if people don’t leave their towel suntanning for three or four hour stretches.
Stayed 7 nights in Jul 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Keven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cabanas are in the wrong place - they should be at sugar reef, the pool bar is overrun at busy times and can’t service the cabanas where as the bar at sugar reef is very quiet and would be ideal for servicing the cabanas
Stayed 10 nights in Jul 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
The Hotels choice of 5 restaurants is misleading. Only one is open each night. Very noisy staff in the morning and throughout the day, sounded like a competition who could slam the door the loudest. Location is great, plenty in the area and the preferred club option is worth the money with some nice extras
Stayed 4 nights in Jul 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite hotel on the island. Superb location, excellent food and drink. All the staff are exceptional, polite, friendly and guarantee a wonderful stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Eoin

Stayed 1 night in Jun 2024

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024