Elba Premium Suites - Adults Only

4.0 star property
Adults-only hotel with 4 restaurants and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Elba Premium Suites - Adults Only

Indoor pool, outdoor pool, free pool cabanas, pool umbrellas
Terrace/patio
Front of property
In-room safe, desk, soundproofing, free WiFi
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • All-inclusive
  • Bar
  • Breakfast included
  • Spa
  • Pool
The price is NZ$464
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
Avenida Faro Pechiguera 1, Playa Blanca, Yaiza, 35580
  • Aqualava Water Park
    8 min walk
  • Playa Flamingo
    14 min walk
  • Playa Blanca
    15 min walk
  • Arrecife (ACE-Lanzarote)
    28 min drive

Room options

Suite (Single Use)

Highlights

Furnished patio
Soundproofed
Air conditioning
LED TV
Sofa bed
Ceiling fan
Bidet
Private bathroom
  • 33 sq m
  • Sleeps 1
  • 2 Single Beds

Suite

Highlights

Furnished patio
Soundproofed
Air conditioning
LED TV
Sofa bed
Ceiling fan
Bidet
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Junior Suite

Highlights

Furnished patio
Soundproofed
Air conditioning
LED TV
Sofa bed
Ceiling fan
Bidet
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Junior Suite (Single Use)

Highlights

Furnished patio
Soundproofed
Air conditioning
LED TV
Sofa bed
Ceiling fan
Bidet
Private bathroom
  • 28 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Junior Suite (Single Use. Prestige)

Highlights

Furnished patio
Soundproofed
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
Sofa bed
  • 28 sq m
  • Sleeps 1
  • 2 Single Beds

Junior Suite (Prestige)

Highlights

Furnished patio
Soundproofed
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
Sofa bed
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Suite (Single Use. Prestige)

Highlights

Furnished patio
Soundproofed
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
Sofa bed
  • 33 sq m
  • Sleeps 1
  • 2 Single Beds

Suite (Prestige)

Highlights

Furnished patio
Soundproofed
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
Sofa bed
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Junior Suite Single

  • Sleeps 1

Suite Prestige (2Ad)

  • Sleeps 2

Junior Suite (3Ad)

  • Sleeps 3

Suite (3Ad)

  • Sleeps 3

Junior Suite Non Refundable (2Ad)

  • Sleeps 2

Suite (1Ad)

  • Sleeps 1

Suite 3Ad No Reembolsable

  • Sleeps 3

Junior Suite

  • Sleeps 2

Suite 2Ad

  • Sleeps 2

Suite Prestige (1Ad)

  • Sleeps 1

Junior Suite Non Refundable (3Ad)

  • Sleeps 3

Junior Suite 1Ad No Reembolsable

  • Sleeps 1

Suite Non Refundable (1Ad)

  • Sleeps 1

Suite (2Ad) Non Refundable

  • Sleeps 2

Similar properties

About the area

Yaiza

At Elba Premium Suites - Adults Only you'll be 1.3 km (0.8 mi) from Playa Blanca and 3.3 km (2.1 mi) from Marina Rubicon. Highlights at this hotel include 4 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Elba Thalasso Spa can include massages, facials and mani/pedis. The buffet restaurant, El Mirador, serves international cuisine and is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, gym, outdoor tennis court and Turkish bath/hammam. Plus you'll find free Wi-Fi in public areas, a sauna and a snack bar/deli. Free buffet breakfast is available daily between 8 AM and 10:30 AM. .In the area of this 4-property class Yaiza hotel, you'll find Papagayo Beach.

What's nearby

  • Aqualava Water Park - 8 min walk
  • Playa Flamingo - 14 min walk
  • Playa Blanca - 15 min walk
  • Dorada Beach - 2 min drive
  • Marina Rubicon - 5 min drive

Getting around

  • Arrecife (ACE-Lanzarote) - 28 min drive

Restaurants

  • ‪Terraza Restaurante Brisa Marina - ‬16 min walk
  • ‪The Old Mill Irish Bar - ‬15 min walk
  • ‪Restaurante la Bahía - ‬15 min walk
  • ‪Casa Joaquin - ‬15 min walk
  • ‪La Gondola - ‬15 min walk

About this property

Elba Premium Suites - Adults Only

Adults-only hotel with 4 restaurants and full-service spa
Some rates at Elba Premium Suites - Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Elba Premium Suites - Adults Only offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

An outdoor pool, a health club, and a sauna are also featured at Elba Premium Suites - Adults Only.

This 4-star Yaiza hotel is smoke free.

  • 120 guestrooms or units
  • 4 dining venues
  • Buffet breakfast (free)
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Elba Premium Suites - Adults Only offers 120 accommodations with espresso makers and a safe. Rooms open to furnished patios. This accommodation is furnished with sofa beds and desks. 24-inch LED televisions come with digital channels.

Bathrooms include baths or showers, dressing gowns, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and a ceiling fan. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Elba Thalasso Spa. Services include facials and manicures and pedicures. The spa is equipped with Turkish bath/hammam. The spa is open daily.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 8 AM to 10:30 AM
  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Mirador
  • La Brasserie
  • La Nonna

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Table tennis

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 24-inch LED TV with digital channels

Food and drink

  • Espresso maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 11 years old and younger aren't allowed.

Property is also known as

Elba Premium Suites Hotel Playa Blanca, Yaiza
Elba Premium Suites Playa Blanca, Yaiza
Elba Premium Suites Adults
Elba Premium Suites Adults Hotel
Elba Premium Suites Adults Only
Elba Premium Suites Adults Hotel Yaiza
Elba Premium Suites Adults Yaiza
Elba Suites Adults Only Yaiza
Elba Premium Suites - Adults Only Hotel
Elba Premium Suites - Adults Only Yaiza
Elba Premium Suites - Adults Only Hotel Yaiza

Frequently asked questions

What is the cancellation policy at Elba Premium Suites - Adults Only?

Elba Premium Suites - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Elba Premium Suites - Adults Only?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Elba Premium Suites - Adults Only on 5 Jan 2025 start from NZ$464.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Elba Premium Suites - Adults Only?

Yep, Elba Premium Suites - Adults Only is a short 15-minute walk from Playa Blanca.

Is there a spa on site at Elba Premium Suites - Adults Only?

Yep, Elba Thalasso Spa is available for guests. You'll enjoy services like facials.

Does Elba Premium Suites - Adults Only have a pool?

Elba Premium Suites - Adults Only has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

Does Elba Premium Suites - Adults Only have a waterslide?

No, there is no waterslide at Elba Premium Suites - Adults Only, but Aqualava Water Park is a short 8-minute walk away.

What luxury perks are available at Elba Premium Suites - Adults Only?

Elba Premium Suites - Adults Only features a full-service spa, a health club and an outdoor pool. All guestrooms come with room service and espresso makers.

What makes Elba Premium Suites - Adults Only a romantic place to stay?

Al fresco dining and a lounge bar, as well as private patios in the guestrooms, all help set the scene for a romantic weekend at Elba Premium Suites - Adults Only.

Is Elba Premium Suites - Adults Only family-friendly?

No, Elba Premium Suites - Adults Only is an adults-only property.

Does Elba Premium Suites - Adults Only serve breakfast?

Yeah, free buffet brekkie is on offer daily between 8 AM and 10:30 AM.

Is there a free airport shuttle available at Elba Premium Suites - Adults Only?

No, Elba Premium Suites - Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Elba Premium Suites - Adults Only?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Elba Premium Suites - Adults Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Elba Premium Suites - Adults Only?

No, pets are not allowed.

Elba Premium Suites - Adults Only Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 13 out of 29 reviews" "
Rating 8 - Good. 8 out of 29 reviews" "
Rating 6 - Okay. 4 out of 29 reviews" "
Rating 4 - Poor. 4 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with partner
It was just ok nothing special Food was average As were most of the staff
Stayed 2 nights in Oct 2019

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel complex, with good facilities, food was buffet style and of good quality. We stayed in adults only area which was nice and quiet.
Stayed 6 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely place lovely holiday , will be going back xxx
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Loved the suites and how they were laid out across the property, very praceful but close to the facities too. Also loved having the option of adult only premium areas as well as all the other facities. All the staff were superb, special shout out to Anna Paula and Esther at the pool bar who were fantastic.
Stayed 7 nights in Mar 2019

4/10 Poor

Verified traveller

Stayed 7 nights in Feb 2019

4/10 Poor

Verified traveller

Stayed 7 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Second time to go to this hotel. Had a fantastic time again. Facilities are excellant. Food was excellent. Entertainment was good.
Stayed 7 nights in Aug 2018

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was fantastic!!! We loved the adult area zones, the staff were super friendly! We did book all inclusive but as we only stayed 6 nights this did not include the 2 restaurants in the hotel. That was frustrating as it was not made clear when booking the all inclusive option.
Stayed 6 nights in Aug 2018

8/10 Good

J, Isle of Wight

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely peaceful hotel with Friendly Staff
This was our second stay this year at the Elba. We had a late arrival and staff had specially arranged for a late buffet for us. Reception staff are excellent, and we had champagne & chocolates in our room. We had asked if we could be near our suite we had in February and they were able to accommodate. Being further away from the main facilities it was very quiet and peaceful. We loved relaxing in the private terrace of the suite, which was generally clean but there were some previous occupants hair in the shower drain! It's a pity there are no drawers, but there is plenty of cupboard space for clothes. The hairdryer is in the bathroom which means a lot of standing for those of us with long hair. It's a shame the safe and nespresso pods cost extra. Breakfast is good and also lunch at the adults only pool. What a pity that smoking is permitted in this food area which marred it for us. Another shame is the plastic chairs in the Adults only restaurant. I notice that the children's restaurant had more comfortable chairs. Also the dress code was not enforced in the Restaurant, which is a shame. Evening food was variable, and with me as a Vegetarian and hubby not liking fish, eating some nights we struggled, but always found something. Overall, a lovely hotel with friendly accommodating staff. With a few changes could probably get 5*. We would definitely return.
Stayed 7 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel. Staff are very friendly. Had a very relaxing stay
Stayed 9 nights in Jul 2018

4/10 Poor

Keith , Surrey UK

Liked: Cleanliness, room comfort
Disliked: Staff & service
Lots of Kids
We checked in to this Hotel at approximately 3.00pm, we still had to wait another hour for room to be ready. We arrived at resort at about 3.00pm after 4hour+ flight from hell plus 1 hour transfer from airport to find the room was not ready and had to wait a further 1 hour to get into room. Our immediate impression was there was an lot of kids around ( ADULTS ONLY ?) 2 on the four restaurants you have to pay a 15 euro supplement. The food served was not what i would class as a 4 star resort.Also you have to pay 4 euro's a day for safe even on all inclusive tariff. The hotel is Advertised as an Adult resort but this is a very loose term, your rooms are in a adult section of the resort which is closed away from the rest via locked gates, this side has a small adult only swimming pool and deck chair area with and bar and snack bar. All other amenities ie restaurants main large swimming pools bar areas are for families, There is a restaurant and bar upstairs that is for adults although we found the choice of food was more limited to the other restaurant. If you do want an adults only resort i would not recommend this place. The room itself was very nice except for a couple of design flaws ie the TV was situated in the lounge area but this proves difficult to watch while in bed although not impossible, also be careful when getting clothes out of the wardrobe with bare feet as the floor mounted door stop is placed right in front of wardrobe, otherwise a nice room.
Stayed 4 nights in Mar 2018

10/10 Excellent

Brian, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas and New Year break.
Arrived at the hotel on Christmas Eve, checking was very easy. The reception staff were helpful and described all the amenities to me. The first question I asked was about the room (twin or double beds?). It was a twin. I asked if that could be changed, and it was that day without an issue. When I got to the room I found it very clean. There was a separate section where I had a sofa and TV, sliding doors leading to a patio area with chairs and two sun loungers. The only criticism I have is the safe in the room, and to be honest I haven’t travelled in Europe often; but having paid for “Premium Suites”. I would not expect to pay extra to keep your valuables safe. The adults only pool and bar area was very quiet. The staff were very attentive, helpful, friendly and funny. The lunch was similar to pub food, but what I had was very nice. Evening dinner was in the adults only dining room. It was a buffet style restaurant with plenty of choice for fresh and pre-cooked food. There was a wait for the freshly cooked fish or meat, but that wasn’t an issue for me. I cannot comment on the evening entertainment as I did not attend any of the shows. The adults only bar was good. In the morning, breakfast was served in the adults only dining area; it was again a buffet style breakfast and with plenty of choice. The omelette/egg station was very popular, with chef Jose being the star of the show. Nothing was too much for him. This was also true of all the staff throughout my stay.
Stayed 10 nights in Dec 2017

8/10 Good

p, buckinghamshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and quiet
The adult only area was very quiet, calm and relaxing. The food and drink is pleasant, with enough choice. Although we didn't have a problem getting a sunbed by the pool, because we were always one of the first to arrive (early risers), the area around the pool was not big enough for the number of adults using it. The spa was a lovely treat. The rooms are modern, with a large comfy bed and kept clean.
Stayed 5 nights in Oct 2017

4/10 Poor

couple in 30s, kent

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Wouldn't go back, falsely advertised
Hotel is new, clean and modern. However, it's under staffed, the service to get anything is ridiculoisly slow, the food is terrible - greasy, limited options, cold (the "al la carte" speciality restaurants are also not worth a visit), and if you want an adult only hotel, this certainly isn't! We stayed in the Alba premium suites (which is now clear having been there) - a separate "adult" area within the Alba Royal village hotel, yet, there were children aged 12 or so staying in this area.

8/10 Good

Sue F., warks.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Stay
Still looking new and well kept. Staff very friendly and clearly enjoy their work. Bungalows have lovely terraces for sitting out but can be very breezy.

8/10 Good

Nina, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New child-free luxury suites
We booked last-minute, and didn't know what to expect, but were happily surprised to find that everything was brand new, and designed to a high standard. We really liked our large, light, airy modern suite and its surroundings. Suites are in blocks of four, each with their own terrace, set amongst beautifully landscaped gardens, already growing well, and secluded from the main complex and any ankle-biters. Great for couples and perfect for us! Loved the fact that we could eat uninterrupted as well upstairs in the El Mirador restaurant, a bit sterile perhaps, but will be lovely to eat out on their terrace when the weather is better. Bar up there quite cool, and could be a bit of a scene. Sadly It was very windy, which cut the temperature and meant that it was too cold to swim in the private Suites lap pool (unheated), and very bracing even in the heated pool complex, which is beautifully designed. The gym is small but well equipped, and the spa is lovely. A massage was thorough, excellent and good value. On the whole the staff worked really hard to get everything running smoothly. We had a great week and would happily go back in warmer weather.

6/10 Okay

open , united kingdom

Liked: Cleanliness, room comfort
Nice hotel but could do with some adjustment
The hotel was of a good standard,but management skills was poor ,food was very poor my daughter had food poisoning , they need to look at the service and how to make things clear .

6/10 Okay

roberto

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
La struttura è in un contesto molto piacevole, tuttavia si incorre in alcune mancanze dettate dalla scarsa volontà e dalle abitudini di procrastinazione di alcune persone di servizio. Per esempio, in camera abbiamo soggiornato in 3 e avevamo 2 asciugamani, fatto presente al primo giorno, diverse volte hanno continuato a mettere solo 2 asciugamani. Ma questa non è la sola area di miglioramento. A pranzo qualche volta mancavano i cucchiai e richiesto hanno portato un solo cucchiaio, come se questa richiesta riguardasse una sola persona e non tutto il buffet. Le parti positive sono sicuramente maggiori degli aspetti da migliorare, però anche nei dettagli, chiederei maggiori attenzioni.
Stayed 7 nights in Mar 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020

10/10 Excellent

Lefki, BB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lage der Unterkunft ist sehr schön. Die Zimmer sehr sauber, allgemein die ganze Unterkunft. Das Personal sehr freundlich und zuvorkommend. Die Auswahl an Essen sehr groß! Meine Erwartungen wurden übertroffen. Das ist nicht das letzte Mal, dass ich nach Elba Lanzarote gehe!!
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
le calme, la propreté, le personnel aux petits soins
Stayed 2 nights in May 2019

10/10 Excellent

olga, madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantástico
Muy bonito, limpieza, amabilidad Destaco la comodidad de las camas, los multiples zumos naturales en el desayuno, el spa muy agrdable, limpio y poca gente con la temperatura perfecta. Personal muy amable, las indicaciones de Alvaro fueron estupendas para visitar la isla Punto a mejora , ampliar el horario de la puscina q cierran a las 18 Estuve en la zona de adultos y perfecta para desconectar
Stayed 5 nights in Aug 2018

10/10 Excellent

Esther, Ávila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel inolvidable
El hotel es muy cómodo y acogedor, pero lo mejor de todo es su personal. Los camareros están super atentos, todos son muy simpáticos y serviciales pero en especial Juan el maitre (una bellísima persona), Andrés Escobar, Antonio, y algunos otros que no recuerdo el nombre. En lo único que yo creo que puede fallar un poco el hotel es en el todo incluido, ya que le veo un poco corto en bebidas y no me parece bien que las bebidas no incluidas haya que abonarlo si al mismo precio de la carta, creo que a los clientes de todo incluido les tendrían que dar una ventaja y que abonaran un suplemento pero no todo el valor. Por lo demás todo espectacular, la piscina, el bar de la piscina y el de por la noche, una maravilla. Un hotel para no olvidar y para volver.
Stayed 10 nights in Nov 2017