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MYND Yaiza

4.0 star property
Family-friendly hotel with 2 restaurants and 4 outdoor pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for MYND Yaiza

4 outdoor pools, open 10:00 AM to 6:00 PM, pool loungers
Terrace/patio
Minibar, in-room safe, desk, free WiFi
Restaurant
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
C. Janubio 3, Yaiza, Las Palmas, 35580
  • Dorada Beach
    8 min walk
  • Nuestra Senora del Carmen Square
    11 min walk
  • Playa Blanca
    15 min walk
  • Arrecife (ACE-Lanzarote)
    27 min drive

Room options

View all photos for Studio Suite, Pool View (3 adults)

Minibar, in-room safe, desk, free WiFi

Studio Suite, Pool View (3 adults)

Highlights

Deck/patio
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Renovated in 2022
Rainfall showerhead
Private bathroom
  • Sleeps 3
  • 2 Single Beds OR 1 Large Single Sofa Bed

View all photos for Standard Triple Room

Minibar, in-room safe, desk, free WiFi

Standard Triple Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Rainfall showerhead
Private bathroom
Hairdryer
Minibar
Satellite channels
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite, Pool View

Minibar, in-room safe, desk, free WiFi

Junior Suite, Pool View

Highlights

Deck/patio
Air conditioning
Flat-screen TV
Renovated in 2022
Separate bedroom
Rainfall showerhead
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Studio Suite, Private Pool (2 adults and 2 children)

Terrace/patio

Superior Studio Suite, Private Pool (2 adults and 2 children)

Highlights

Deck/patio
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Renovated in 2022
Rainfall showerhead
Private bathroom
  • Sleeps 4
  • 2 Single Beds OR 1 Large Single Sofa Bed

View all photos for Standard Triple Room (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Standard Triple Room (2 adults and 1 child)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Rainfall showerhead
Private bathroom
Hairdryer
Minibar
Satellite channels
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Triple Room, Pool View (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Superior Triple Room, Pool View (2 adults and 1 child)

Highlights

Deck/patio
Air conditioning
Flat-screen TV
Renovated in 2022
Rainfall showerhead
Private bathroom
Hairdryer
Minibar
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Superior Suite, Private Pool

Terrace/patio

Superior Suite, Private Pool

Highlights

Private pool
Air conditioning
Flat-screen TV
Renovated in 2022
Separate bedroom
Rainfall showerhead
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Triple Room (Swim up)

Courtyard view

Triple Room (Swim up)

Highlights

Garden
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Renovated in 2022
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Suite, Private Pool (2 adults and 1 child)

Terrace/patio

Superior Suite, Private Pool (2 adults and 1 child)

Highlights

Private pool
Air conditioning
Flat-screen TV
Renovated in 2022
Separate bedroom
Rainfall showerhead
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Double Beds and 1 Large Single Sofa Bed

View all photos for Studio Suite, Pool View

Minibar, in-room safe, desk, free WiFi

Studio Suite, Pool View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Renovated in 2022
Rainfall showerhead
Private bathroom
Hairdryer
Minibar
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Swim up)

Courtyard view

Double Room (Swim up)

Highlights

Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Renovated in 2022
Rainfall showerhead
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Minibar, in-room safe, desk, free WiFi

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Rainfall showerhead
Private bathroom
Hairdryer
Minibar
Satellite channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Pool View

Minibar, in-room safe, desk, free WiFi

Superior Double Room, Pool View

Highlights

Deck/patio
Air conditioning
Flat-screen TV
Renovated in 2022
Rainfall showerhead
Private bathroom
Hairdryer
Minibar
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite, Private Pool (3 adults)

Terrace/patio

Superior Suite, Private Pool (3 adults)

Highlights

Deck/patio
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Renovated in 2022
Separate bedroom
Rainfall showerhead
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Triple Room (Swim up 2 adults and 1 child)

Courtyard view

Triple Room (Swim up 2 adults and 1 child)

Highlights

Deck/patio
Private pool
Air conditioning
Flat-screen TV
Renovated in 2022
Rainfall showerhead
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Pool View

Minibar, in-room safe, desk, free WiFi

Double Room, Pool View

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Rainfall showerhead
Private bathroom
Hairdryer
Minibar
Satellite channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Suite, Pool View (2 adults and 2 children)

Minibar, in-room safe, desk, free WiFi

Studio Suite, Pool View (2 adults and 2 children)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Renovated in 2022
Rainfall showerhead
Private bathroom
Hairdryer
Minibar
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Studio Suite, Pool View (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Studio Suite, Pool View (2 adults and 1 child)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Renovated in 2022
Rainfall showerhead
Private bathroom
Hairdryer
Minibar
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Triple Room, Pool View (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Triple Room, Pool View (2 adults and 1 child)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Renovated in 2022
Rainfall showerhead
Private bathroom
Hairdryer
Minibar
  • Sleeps 2
  • 2 Single Beds and 1 Single Murphy Bed

Similar properties

Front of property - evening/night
Barcelo Playa Blanca
Pool
All-inclusive
Spa
Kids pool
4.1 out of 5, Very good, (52)
The price is NZ$466
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Barcelo Playa Blanca

About the area

Yaiza

A family-friendly stay in Yaiza awaits you at MYND Yaiza. Within a 20-minute stroll, you'll find Dorada Beach and Playa Blanca. Highlights at this eco-friendly hotel include 2 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include massages and facials along with aromatherapy and mani/pedis. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the free kids' club, gym, kids' swimming pool and pool loungers. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free buffet breakfast is offered between 7:30 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Places within a 30-minute walk of this 4-property class Yaiza hotel include Marina Rubicon and Lanzarote Beaches.

What's nearby

  • Dorada Beach - 8 min walk
  • Playa Blanca - 15 min walk
  • Marina Rubicon - 3 min drive
  • Playa Flamingo - 8 min drive
  • Papagayo Beach - 18 min drive

Getting around

  • Arrecife (ACE-Lanzarote) - 27 min drive

Restaurants

  • ‪The Old Mill Irish Bar - ‬15 min walk
  • ‪Terraza Restaurante Brisa Marina - ‬14 min walk
  • ‪Tipico Canario - ‬14 min walk
  • ‪La Gondola - ‬17 min walk
  • ‪Lani's Snack Bar - ‬18 min walk

About this property

MYND Yaiza

Family-friendly hotel with 2 restaurants and 4 outdoor pools
MYND Yaiza offers its guests a full-service spa, 4 outdoor swimming pools, a fitness centre, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a complimentary children's club, and an arcade/games room are also featured at the family-friendly MYND Yaiza. Free self parking is available. A complete renovation of MYND Yaiza was completed in December 2022.

This 4-star Yaiza hotel is smoke free.

  • 225 guestrooms or units
  • 2 dining venues
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
MYND Yaiza offers 225 air-conditioned accommodations with minibars and a safe. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Pool loungers

Full-service spa

  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard and cash. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

MYND Yaiza Hotel
MYND Yaiza Yaiza
MYND Yaiza Hotel Yaiza

Frequently asked questions

What is the cancellation policy at MYND Yaiza?

MYND Yaiza offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at MYND Yaiza?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at MYND Yaiza on 3 Dec 2024 start from NZ$310.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at MYND Yaiza?

Yep, MYND Yaiza has a free self car park.

Are there any beaches close to MYND Yaiza?

Yep, MYND Yaiza is a short 15-minute walk from Playa Blanca. Fun beach activities include scuba diving and fishing. You can also find boat tours.

Is there a spa on site at MYND Yaiza?

Yep, there is an onsite spa at MYND Yaiza. You'll enjoy heaps of services like facials and body treatments.

Does MYND Yaiza have a pool?

MYND Yaiza has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 10:00 AM to 6:00 PM.

What luxury perks are available at MYND Yaiza?

MYND Yaiza features 4 outdoor pools, a full-service spa and 2 restaurants.

Is MYND Yaiza family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that MYND Yaiza is a hit with families.

Does MYND Yaiza serve breakfast?

You bet, complimentary buffet brekkie is served daily between 7:30 AM and 11:30 AM.

Is there a free airport shuttle available at MYND Yaiza?

No, MYND Yaiza does not offer an airport shuttle service.

Is there a bar or restaurant at MYND Yaiza?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at MYND Yaiza?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at MYND Yaiza?

Furry friends are welcome at MYND Yaiza, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 15 kg per pet.

MYND Yaiza Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 16 out of 40 reviews" "
Rating 8 - Good. 16 out of 40 reviews" "
Rating 6 - Okay. 5 out of 40 reviews" "
Rating 4 - Poor. 3 out of 40 reviews" "
Rating 2 - Terrible. 0 out of 40 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Dawn

Travelled with family
We were given a room which had an internal door to next room meaning we could hear their child crying during the night. We asked to be moved to normal room before breakfast and it was several hours until we were allocated another room although there were rooms empty all the time we were there. Rooms are nice although toilet with glass door takes a bit to get used to. Long queues at snack bar for lunch while restaurant very quiet with plenty staff. Long queues at bars also. Breakfast is fantastic with plenty choices for everyone. Beware if you have credit left on your room it is only available to use until 12 noon on check out day.
Stayed 5 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good swimming pools especially for children. Each pool towels needs 20€ deposit, so very "expensive" for a family. The sound proofing in the room was terrible (worst I ever experienced) clearly not a 4* hotel... We heard everything from neighbouring rooms... Breakfast was excellent with good choices.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lorna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool area ( we were in the relax zone) , with loads of sun beds all well spaced. The pool area, like the rest of the hotel, is immaculate. The breakfast selection is excellent and the staff are all friendly and obliging. We got our room upgraded to a junior suite which was a total wow. All in all, would not hesitate to recommend
Stayed 2 nights in Jul 2024

10/10 Excellent

Orla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

4/10 Poor

Muryum

Travelled with group
On the first day of arrival, bedroom was not clean. Had ants and Spiders running over the bed and draws. When telling reception they was not very empathetic says will change room but will not give upgrade. Seeing as there was insects in bedroom a beds would think they would upgrade us or give something complimentary however did not do this.
Stayed 4 nights in May 2024

10/10 Excellent

Santong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern with great ideas
We visited Mynd for a week just after new year and what a fantastic surprise it's now become from the old sun park living which it used to be. Every part of the building has been renovated with high end fixtures with the rooms being divided into small units. There's no kettle so bring your own. Check in was for your room access key, this could be better. Food was outstanding anyone complaining just get a life. Staff are friendly the hotel is spotlessly clean. Loads of sun beds and they've split the two pool areas into a family zone and a quiet relaxing zone what a great idea. We had a spa which was great. The only negative we had was in room 1720 and all these rooms along that back row, there was never any Sun so even our shower towels didn't dry. Overall a really modern eco friendly hotel that tries to fit into the modern world of recycling and using natural materials.
Stayed 6 nights in Jan 2024

8/10 Good

Jennifer, preston

Travelled with partner
Liked: Cleanliness
Basic rooms but clean. No kettle unless you hire one for £15; hard beds, thin linen. Offset by excellent breakfast, pool and location
Stayed 3 nights in Nov 2023

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous week away in mynd . Will be back
Stayed 7 nights in Nov 2023

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place
Fantastic every thing is spot on
Stayed 2 nights in Nov 2023

10/10 Excellent

Matthew

Stayed 7 nights in Nov 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn’t recommend this hotel more. Wonderful stay.
Stayed 5 nights in Oct 2023

6/10 Okay

Christine

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Impeccable grounds/rooms. Lovely pools, choice of 2. Relax area nice & quiet and easy to get sunbeds. Good selection for breakfast; if you don’t want cold meats/cheese etc, there’s a poor choice. Every other day the bacon is alternated between proper bacon, the next day horrid ironed-ham-plastic-bacon. No beans/tomatoes. If you want English breakfast it’s “bacon” and eggs. Plus courgettes, or green beans/aubergines/mixed vegetables if that’s your bag!!! Beans pleeze! Water from urn for tea luke warm. Rarely teaspoons or jugs for the milk available. Glasses for juice not always available. Staff did not have eye on the ball in terms of replenishment. No jam/marmalade available-basic breakfast item. No egg station for eggs on request so were left on the hot plates which weren’t hot enough. Croissants/pastries were tiny & tasted of grease. Junior suite was large, very comfy beds. Lighting in bathroom was awful & very dark, insufficient to put makeup on. Only a rail to hang clothing on which is ok if you don’t have longer length dresses. Nowhere at all to hang a long dress-obviously designed by a man not a woman! How can you have nowhere to hang a long dress? Majority of staff unfriendly/miserable, ages to serves cocktails. One person on bar means queuing. Once, the one barstaff was counting money; when I asked for service twice, she threw hands up in the air & ignored me. Poorest service I’ve experienced. Definitely need to up their game to make it great.
Stayed 10 nights in Sep 2023

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, rooms are nice and comfy. Great swimming pools for the kids. Nice walk to the beach, boulevard and marina. Not all rooms are accessible via lift - not great with a double pram and 2 sleeping kids.
Stayed 10 nights in Jul 2023

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Andreas Boris Peter Elmar

Stayed 11 nights in Jul 2024

10/10 Excellent

Nanette

Excelente relación calidad precio. Personal muy atento. Muy recomendable
Stayed 7 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Speciale
Hotel bellissimo, colazione varia ed abbondante, personale gentile ed ottima accoglienza in ingresso da provare. Si trova parcheggio gratis ed è a due passi dal lungomare di Playa Blanca
Stayed 2 nights in Jun 2024

8/10 Good

Charlotte

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nous avons aimé l’hotel, sa localisation, les piscines, la nourriture. Malheureusement en pleine heure de midi, les serveurs n’étaient que 2 au bar de la piscine. Armez-vous de patience pour commander quelque chose. Le dernier soir, nous avons demandé à manger dehors, la serveuse nous a dit oui. On a du aller à l’intérieur 2 fois pour chercher les serveurs car ils nous oubliaient… 20 minutes pour prendre notre commande et ensuite 25 minutes pour qu’on reprenne nos assiettes pour l’entrée… on a informé la responsable du restaurant, qui nous a juste dit « sorry » et qui n’en avait absolument rien à faire… dommage car à part ce jour là nous n’avions rien à dire sur le service du soir.
Stayed 7 nights in Jun 2024

8/10 Good

Raphael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles Super, würde es immer empfehlen. Tolle Anlage, schöner Poolbereich, schöne Zimmer, gute Lage, man kommt zu Fuß überall hin. Tolle Aufteilung zwischen Relax Zone und Family Zone, damit man seine Ruhe hat. Wir hatten ein großes Zimmer im 1. OG in der Relax Zone. Das Zimmer sieht super aus, die Toilette und Dusche ist mit einer Glastür getrennt durch die man durchschauen kann. Das ist nicht wirklich angenehm. Das Licht am Spiegel ist nicht wirklich gut und blendet eher beim „fertig machen“ der Spa Bereich mit Sauna ist nicht im Zimmerpreis inkludiert, man muss dort eine Massage buchen oder separat bezahlen für die Sauna. Das Restaurant ist etwas überfordert, hier kommt es zu unnötigen Wartezeiten auch wenn nicht soo viel los ist.
Stayed 10 nights in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 7 nights in Dec 2023

4/10 Poor

Ivan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Decisamente scadente ! Pagato x 3 persone e in camera mancava sempre il 3 asciugamano anche x gli sdrai ! Fatto presente due volte ma la situazione non è cambiata ! Il primo giorno ho dovuto fare ripulire la strada perché non avevano fatto niente ! In una settimana non hanno mai lavato i pavimenti ne dentro ne fuori davanti alla piscina ! I vetri della stanza erano talmente sporchi da essere opachi !le bocchette dell'aria erano piene di polvere e in bagno giravano animaletti penso usciti dalla doccia ! La piscina dei bimbi era ghiacciata e dopo aver pagato la spa x fare il bagno al bambino perché mi era stato detto che era calda mentre era ghiacciiata anche quella ! Personale molto scarso nella struttura e poco presente alla alla reception x il numero di presenze ! Camere belle esteticamente perché nuove ma non insonorizzate! Insomma non un 4 stelle come servizi e simpatia del personale che un saluto non fa mai male anche solo un sorriso ! Sconsiglio questa struttura visto anche quelle nuove che stanno aprendo sul mare ! SCONSIGLIATO ,!!!!!!
Stayed 7 nights in Dec 2023

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
großes Frühstück, auch gluten-free Optionen schöne Anlage, alles sehr neu und optisch ansprechend gute Lage, Strand fußläufig, Supermarkt sehr nah, Marina Rubicon auch in 5 Autominuten erreichbar

4/10 Poor

Alessandro

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
slow check in 2 hours after 5pm after reminder from ebockers staff
Stayed 8 nights in Sep 2023