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THB Tropical Island Aparthotel

4.0 star property
Family-friendly hotel with 15 outdoor pools and 3 hot tubs
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for THB Tropical Island Aparthotel

15 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas
Exterior
15 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas
Lobby
Breakfast served

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
C/ Fragata, 2, Yaiza, Lanzarote, 35580
  • Nuestra Senora del Carmen Square
    17 min walk
  • Playa Blanca
    18 min walk
  • Dorada Beach
    18 min walk
  • Arrecife (ACE-Lanzarote)
    27 min drive

Room options

View all photos for Premium Apartment (Single Use)

In-room safe, free cots/infant beds, free WiFi, bed sheets

Premium Apartment (Single Use)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LCD TV
Sofa bed
  • 38 sq m
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Apartment (3 Adults)

In-room safe, free cots/infant beds, free WiFi, bed sheets

Premium Apartment (3 Adults)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LCD TV
Sofa bed
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Apartment, Pool View (2 Adults + 2 Children)

View from room

Premium Apartment, Pool View (2 Adults + 2 Children)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LCD TV
Sofa bed
  • 38 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment (2 Adults and 2 Children)

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe Apartment (2 Adults and 2 Children)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LCD TV
Sofa bed
  • 38 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment (2 Adults)

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe Apartment (2 Adults)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LCD TV
Sofa bed
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment (3 Adults and 1 Child)

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe Apartment (3 Adults and 1 Child)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LCD TV
Sofa bed
  • 38 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Deluxe Apartment (3 Adults)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LCD TV
Sofa bed
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Apartment (2 Adults)

In-room safe, free cots/infant beds, free WiFi, bed sheets

Premium Apartment (2 Adults)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LCD TV
Sofa bed
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Apartment, Pool View (2 Adults + 1 Child)

View from room

Premium Apartment, Pool View (2 Adults + 1 Child)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LCD TV
Sofa bed
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Apartment, Pool View (2 Adults)

View from room

Premium Apartment, Pool View (2 Adults)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LCD TV
Sofa bed
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment (2 Adults and 1 Child)

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe Apartment (2 Adults and 1 Child)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LCD TV
Sofa bed
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Apartment (3 Adults and 1 Child)

In-room safe, free cots/infant beds, free WiFi, bed sheets

Premium Apartment (3 Adults and 1 Child)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LCD TV
Sofa bed
  • 38 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, Pool View (2 Adults + 2 Children)

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe Apartment, Pool View (2 Adults + 2 Children)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LCD TV
Sofa bed
  • 38 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Apartment (2 Adults and 2 Children)

In-room safe, free cots/infant beds, free WiFi, bed sheets

Premium Apartment (2 Adults and 2 Children)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LCD TV
Sofa bed
  • 38 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Deluxe Apartment, Pool View (2 Adults)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LCD TV
Sofa bed
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Apartment, Pool View (3 Adults + 1 Child)

View from room

Premium Apartment, Pool View (3 Adults + 1 Child)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LCD TV
Sofa bed
  • 38 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, Pool View (3 Adults + 1 Child)

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe Apartment, Pool View (3 Adults + 1 Child)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LCD TV
Sofa bed
  • 38 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, Pool View (3 Adults)

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe Apartment, Pool View (3 Adults)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LCD TV
Sofa bed
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Apartment (2 Adults and 1 Child)

In-room safe, free cots/infant beds, free WiFi, bed sheets

Premium Apartment (2 Adults and 1 Child)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LCD TV
Sofa bed
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Apartment, Pool View (3 Adults)

View from room

Premium Apartment, Pool View (3 Adults)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LCD TV
Sofa bed
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Deluxe Apartment (Single Use)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LCD TV
Sofa bed
  • 38 sq m
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, Pool View (2 Adults + 1 Child)

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe Apartment, Pool View (2 Adults + 1 Child)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LCD TV
Sofa bed
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

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About the area

Yaiza

A family-friendly stay in Yaiza awaits you at THB Tropical Island Aparthotel. You'll be 1.5 km (0.9 mi) from Playa Blanca and 2.7 km (1.7 mi) from Marina Rubicon. Highlights at this hotel include 15 outdoor swimming pools, 2 poolside bars and a full-service spa. .A day of pampering at Spa THB Tropical Island can include massages, facials and body treatments along with access to the sauna and hot tub. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 3 hot tubs, free water park and free kids' club plus access to volleyball. Plus you'll find free Wi-Fi in public areas, a gym and a sauna. There's also free self parking, along with the convenience of a free beach shuttle. .Attractions within a 30-minute drive of this 4-property class Yaiza hotel include Papagayo Beach and Pocillos Beach.

What's nearby

  • Playa Blanca - 18 min walk - 1.5 km
  • Dorada Beach - 18 min walk - 1.5 km
  • Aqualava Water Park - 4 min drive - 2.6 km
  • Playa Flamingo - 4 min drive - 2.9 km
  • Marina Rubicon - 5 min drive - 3.0 km

Getting around

  • Arrecife (ACE-Lanzarote) - 27 min drive

Restaurants

  • ‪Terraza Restaurante Brisa Marina - ‬18 min walk
  • ‪The Old Mill Irish Bar - ‬19 min walk
  • ‪Lani's Snack Bar - ‬4 min drive
  • ‪La Gondola - ‬3 min drive
  • ‪Tipico Canario - ‬17 min walk

About this property

THB Tropical Island Aparthotel

Family-friendly hotel with 15 outdoor pools and 3 hot tubs
Some rates at THB Tropical Island Aparthotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

THB Tropical Island Aparthotel offers its guests a full-service spa, a complimentary water park, 15 outdoor swimming pools, and 3 hot tubs. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have free WiFi.

A fitness centre, a sauna, and spa services are also featured at the family-friendly THB Tropical Island Aparthotel. Self parking is free.

This 4-star Yaiza hotel is smoke free.

  • 414 guestrooms or units
  • 2 levels
  • 2 bars by the pool
  • Built in 2003
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
THB Tropical Island Aparthotel offers 414 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with twin sofa beds and dining tables. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

This Yaiza hotel provides complimentary wireless Internet access. 43-inch LCD televisions come with satellite channels. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa THB Tropical Island. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open selected days.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free self parking on site

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • 15 outdoor pools
  • Children's games
  • Dining table
  • Free children's club
  • Free cot
  • Free water park access
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open select days
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 2 floors
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Twin sofa bed

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Drinks are not included in half board and breakfast rates.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 November to 30 April.

Property is also known as

THB Tropical
THB Tropical Island
THB Tropical Island Apartment
THB Tropical Island Apartment Yaiza
THB Tropical Island Yaiza
THB Tropical Island Hotel Yaiza
THB Tropical Island Hotel
THB Tropical Island
Thb Tropical Island Yaiza
THB Tropical Island Aparthotel Hotel
THB Tropical Island Aparthotel Yaiza
THB Tropical Island Aparthotel Hotel Yaiza

Frequently asked questions

What is the cancellation policy at THB Tropical Island Aparthotel?

THB Tropical Island Aparthotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at THB Tropical Island Aparthotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at THB Tropical Island Aparthotel on 28 Nov 2024 start from NZ$266.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at THB Tropical Island Aparthotel?

Yep, THB Tropical Island Aparthotel has a free self car park.

Are there any beaches close to THB Tropical Island Aparthotel?

Yep, THB Tropical Island Aparthotel is a short 18-minute walk from Playa Blanca.

Is there a spa on site at THB Tropical Island Aparthotel?

Yep, Spa THB Tropical Island is available for guests. It has 3 hot tubs and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does THB Tropical Island Aparthotel have a pool?

THB Tropical Island Aparthotel has 15 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 10:00 AM to 6:00 PM.

Does THB Tropical Island Aparthotel have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at THB Tropical Island Aparthotel?

THB Tropical Island Aparthotel features 2 poolside bars, 15 outdoor pools and 3 hot tubs.

What makes THB Tropical Island Aparthotel a romantic place to stay?

A hot tub and a lounge bar, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at THB Tropical Island Aparthotel.

Is THB Tropical Island Aparthotel family-friendly?

You bet! With amenities such as a free children's club and free water park access, as well as free infant beds in the guestrooms, it's no surprise that THB Tropical Island Aparthotel is a hit with families.

Are there hot tubs in the rooms at THB Tropical Island Aparthotel?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at THB Tropical Island Aparthotel?

No, THB Tropical Island Aparthotel does not offer an airport shuttle service.

Is there a bar or restaurant at THB Tropical Island Aparthotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at THB Tropical Island Aparthotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at THB Tropical Island Aparthotel?

No, pets are not allowed.

THB Tropical Island Aparthotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 316 out of 885 reviews" "
Rating 8 - Good. 416 out of 885 reviews" "
Rating 6 - Okay. 105 out of 885 reviews" "
Rating 4 - Poor. 31 out of 885 reviews" "
Rating 2 - Terrible. 17 out of 885 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Helen

Travelled with family
Liked: Room comfort
Hotels.com/expedia didn’t send my reservation over to the hotel so when I arrived there was no reservation for me. I had to pay again and sort this mess out myself in the middle of the night on arrival with 2 small children. Thankfully the hotel had a room. I then wasted all of the following morning on the phone still trying to sort it out. Absolutely disgusting.
Stayed 6 nights in Jul 2024

8/10 Good

Luke

Travelled with family
Liked: Amenities
.
Stayed 8 nights in Jul 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Stayed 6 nights in Apr 2024

10/10 Excellent

Mrc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star
Stayed 4 nights in Jun 2024

6/10 Okay

Leigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

6/10 Okay

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service
It had such potential but the water was so cold it was very hard to enjoy it especially with a young child. The food was very disappointing. The kids club was very good but so much more could be done with it. The playground area could do with updating and a couple of more items added to it. The staff were very nice and friendly and facility was clean however there was never toilet paper in the toilets by the main pool, this was very annoying.
Stayed 7 nights in May 2024

8/10 Good

Nicholas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great facilities hotel staff really nice. Food wasn’t as good this time but lots of choice and there is always something that we like. Only let down was cleaners come very early sometimes and on one occasion missed our room entirely. Reception corrected this and arranged new bedding brought to our even though it was 9pm at night.
Stayed 7 nights in May 2024

10/10 Excellent

gerard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for families. We had an amazing time. Loads of activities and very close to town.
Stayed 10 nights in May 2024

10/10 Excellent

Marek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

Jess

Stayed 6 nights in Apr 2024

6/10 Okay

Anthony Robin

Travelled with partner
Liked: Cleanliness
It is what it is. If you can get it cheap enough, you can use it as a base to visit the beach, Playa Blanca and the island. It's well located, near good things, without being great itself. The restaurants are congested and badly organised but the food is ok. There is no adult evening entertainment so you go to say Princesa Yaiza hotel or into Playa Blanca. This is where Tropical Island falls down badly. There is a basic sports bar which is friendly and clean, and a dome which always sounds like a right noisy racket but seems popular with young children so this is perhaps a good hotel for young families.
Stayed 10 nights in Apr 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely worth every single penny Amazing resort could not fault it at all staff go above and beyond build great rapport with the kids enjoyed every second of their holiday
Stayed 5 nights in Apr 2024

6/10 Okay

Dolores Mihaela

Travelled with family
Liked: Cleanliness, staff & service
This hotel in my opinion has 3 stars. If you wish to have 4 stars experience better book 5 stars hotel in Lanzarote. The hotel is family friendly, lots of different areas to entertain the children, staff are very helpful. Rooms clean and average, missing iron. Make sure you book pool view and maybe ground floor, 1st floor is great as well. Some rooms are outdated and with issues. Make sure you have cash with you for swimming pool towels. Small groceries shop located within the hotel, games area with all you need for self catering stay. Restaurant too small for the property capacity and located underground, not much natural light, windows view : stones. Food is ok and fresh, cannot say I was impressed with the selections. Depends on each person taste. Pools, cold water not heated, maybe it is better during summer time. Entertainment fun for kids. Location : 15min walking to beach I would suggest renting a car if you are traveling with kids, too hot for them to walk. Overall I would recommend for families with limited budget looking for some sun and fun for kids.
Stayed 7 nights in Mar 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a relaxing break
Great apartment by one of their many pools. Ours was very quiet which was great as we weren't allowed in adults area with our 17 year old. Staff work very hard across the hotel and generally very clean. Great location but wouldn't want to stay longer than a week as got very repetitive. Very good for relaxing break.
Stayed 7 nights in Mar 2024

4/10 Poor

Sharon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When you are initially booking this property don’t be fooled by the pictures of the apartment interior. and apparent 4star rating. The apartment was very old, and definitely in need of some urgent TLC and a bigger TV - nothing like the pictures. The shower screen is a health and safety hazard along with the furniture and the toilet had a slow leak which had a foul odour coming up throughout our stay. I tried to have us moved straight away but sadly being the Easter bank holiday, there was no availability! I would have been much happier to pay extra just to get out of there. But the kids were so tired that in the end we decided to just get on with it. The exterior of the property and surrounding gardens & swimming pools however are quite lovely and clean. There is enough space and activities for everyone alike to enjoy. Such a shame about the apartment.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2024

8/10 Good

Terry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay a lot to to in the hotel would definitely recommend. Great staff aswell.
Stayed 5 nights in Feb 2024

8/10 Good

Rosalind, Atherstone

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facilities.
Stayed 5 nights in Feb 2024

6/10 Okay

Leigh

Liked: Cleanliness
We had a good stay at the Tropical island - however very basic. The start with, the hotel is incredibly clean and the cleaners do a fantastic job daily. The facilities (incl. pools, activities, splash park etc) were great for the kids. However, the food at breakfast and evenings was poor - always just luke warm and not of great quality. The other restaurants out with the buffet were not open during our stay which we were not informed. We stayed in February which is considered a quiet time for them and the queue for check-in took ages to get through. There were also a number of things (access keys/towels/poolside drinks) that we required cash for and were also not informed of, which was incredibly inconvenient given we do not like to travel with cash. All in all, we had a pleasant stay and the kids enjoyed it but I wouldn’t necessarily return.
Stayed 3 nights in Feb 2024

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

2/10 Terrible

Dinesh Kumar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

8/10 Good

Roberta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Clean big apartments. Lovely grounds. Food basic but ok.
Stayed 4 nights in Jan 2024

6/10 Okay

Jevgenijus

Travelled with family and small children
Disliked: Property conditions & facilities
Very cold and tired apartments. Moisture and mould in the room. Very average AI food. It is not a 4-star hotel. The heated pools are not warm. The animation is only for French people or children.
Stayed 4 nights in Jan 2024

10/10 Excellent

Rossalynn

Travelled with family, Travelled with partner
Liked: Amenities
Hotel was fantastic excellent set up for kids and I have been in this hotel 4 times each experience has been great… rooms are clean food is fantastic
Stayed 4 nights in Jan 2024