6/10 Okay
Sarah L
Travelled with family
26 Sept 2024
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
A mixed bag
The good:
*the beds were comfortable.
*the front desk clerk was friendly and greeted us with a smile.
*the top floor room we were given felt safe and was fairly quiet.
*the room was nice and clean as far as daily housekeeping tasks were concerned.
The bad:
*The stairwells were quite filthy and run down.
*The far doors were broken down and couldn't be accessed by key card.
*There were lots of people congregated outside the doors smoking.
*The doors were propped open multiple times, which creates a safety hazard for guests. To be fair, the hotel has clearly signed all the doors asking for this to stop.
*The room was quite run down. The coverlets on each bed had holes and tears, the sheets were so threadbare as to have holes all along the top seam, the curtains were stained, the lampshade was stained, the towels were extremely threadbare. The walls were dirty and could have used repainting. The TV was very old, created a significant amount of heat, and had wavy lines through it, regardless of channel.
*The breakfast was standard hotel fare, but the room was incredibly run down. The tables, the chairs, the counters were all beat up and stained. Again, it appears that housekeeping is doing a great job of keeping things clean, but the whole place needs an overhaul.
Sarah L
Stayed 1 night in Sep 2024