Hotel New Grand

4.5 star property
Luxury Yokohama hotel in Yokohama City Centre with 4 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel New Grand

Courtyard
Exterior
Exterior
Egyptian cotton sheets, premium bedding, down duvets, minibar
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
10 Yamashita-cho Naka-ku, Yokohama, Kanagawa-ken, 231 8520
  • Yamashita Park
    1 min walk
  • Yokohama Marine Tower
    3 min walk
  • Kanagawa Kenmin Hall
    3 min walk
  • Tokyo (HND-Haneda)
    15 min drive

Room options

[Late Check-in at 5PM] Tower Bay View Double, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

[Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

[Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Bidet
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

[Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Bidet
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

[Check-in 15:00] Run of the House

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Bidet
Shower/bath combination
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

[Check-in 15:00] Bayside Twin, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Bidet
  • 32.0 sq m
  • Sleeps 5
  • 2 Single Beds

[Check-in 15:00] Tower Bay View Double, Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Bidet
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Tower Regular Twin, Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Bidet
  • 32 sq m
  • Sleeps 5
  • 2 Single Beds

[Check-in 15:00] Bayside Double Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Tower Side Double Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Bidet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Grand Deluxe Twin, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Hairdryer
  • 34 sq m
  • Sleeps 4
  • 2 Single Beds

[Check-in 15:00] Tower High Floor Suite Double, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Egyptian cotton bed sheets
Down duvet
Premium bedding
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Tower Bay View Double, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Bidet
  • 34 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Grand Suite Double, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Egyptian cotton bed sheets
Down duvet
Premium bedding
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Grand Suite Twin, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Egyptian cotton bed sheets
Down duvet
Premium bedding
  • 53 sq m
  • Sleeps 4
  • 2 Single Beds

[Check-in 15:00] Tower Regular Twin, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Bidet
  • 32.0 sq m
  • Sleeps 3
  • 2 Single Beds

[Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Main Building Grand Double

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

[Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Hairdryer
  • 32 sq m
  • Sleeps 5
  • 2 Single Beds

Single Room, Main Building

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Bidet
Shower/bath combination
  • 20 sq m
  • Sleeps 1
  • 1 Large Single Bed

[Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Egyptian cotton bed sheets
Down duvet
Premium bedding
  • 63.9 sq m
  • Sleeps 4
  • 2 Single Beds

[Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Tower Bay View Twin, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Bidet
  • 32.0 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

[Check-in 15:00] Tower Side Twin, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Bidet
  • 32 sq m
  • Sleeps 5
  • 2 Single Beds

[Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Bidet
  • 32 sq m
  • Sleeps 4
  • 2 Large Single Beds

[Check-in 15:00] Tower Bay View Twin, Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Bidet
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

Check in after 3 Pm-Grand Club Floor Twin Room with Extra Bed-Tower Building-Non-Smoking

  • Sleeps 3
  • 3 Single Beds

Tower Building Standard Twin Room- Smoking

  • Sleeps 2
  • 2 Single Beds

Standard Floor Bay View Hollywood Twin Room Tower Non smoking

  • Sleeps 2
  • 2 Single Beds

Grand Deluxe Twin Room Main Building

  • Sleeps 2
  • 2 Single Beds

Grand Club Floor High Floor Triple Room

  • Sleeps 3
  • 3 Single Beds

Standard Floor Bay View Corner Double Room Tower Smoking

  • Sleeps 2
  • 1 King Bed

Grand Club Floor Twin Room High floor Non smoking

  • Sleeps 2
  • 2 Single Beds

Grand Club Floor Bay View Hollywood Twin Room

  • Sleeps 2
  • 2 Single Beds

Grand Double Room Main Building

  • Sleeps 2
  • 1 Double Bed

Superior Floor Tower Side Double Room

  • Sleeps 2
  • 1 Double Bed and 1 King Bed

[Late Check-in at 5 Pm]Tower Bay View Double, Non Smoking

  • Sleeps 2
  • 1 King Bed

Grand Club Floor Bay View Corner Double Room

  • Sleeps 2
  • 1 Double Bed

[Check-in 15:00] Tower Bay View Twin, Smoking

  • Sleeps 2
  • 2 Single Beds

[Check-in 15:00] Tower Bay View Twin, Non Smoking

  • Sleeps 2
  • 2 Single Beds

Standard Floor Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

Standard Floor Bay View Corner Double Room Tower

  • Sleeps 2
  • 1 Queen Bed

Macarthur' Suite- Main Building

  • Sleeps 2
  • 1 King Bed

Grand Twin Suite Main Building

  • Sleeps 2
  • 2 Single Beds

Standard Floor Bay View Corner Double Room Tower Non smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Floor Bay Side Twin Room

  • Sleeps 2
  • 2 Single Beds

Superior Floor Bay Side Double Room

  • Sleeps 2
  • 1 King Bed

Grand Club Floor Premier Double Suite

  • Sleeps 2
  • 1 King Bed

Tower High Floor Twin Room

  • Sleeps 2
  • 2 Single Beds

Superior Floor Bay Front Hollywood Twin Room

  • Sleeps 2
  • 2 Single Beds

Tower Building Standard Floor Standard Twin Room

  • Sleeps 3
  • 2 Double Beds

Superior Floor Bay Front Corner Double Room

  • Sleeps 2
  • 1 King Bed

Grand Twin Room Main Building

  • Sleeps 2
  • 2 Single Beds

Grand Double Suite Main Building

  • Sleeps 2
  • 1 King Bed

Superior Floor Bay Side Comfort Triple Room

  • Sleeps 3
  • 3 Single Beds

Run Of House

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Grand Club Floor Double Room High Floor

  • Sleeps 2
  • 1 King Bed

Grand Club Floor Premier Twin Suite

  • Sleeps 2
  • 2 Single Beds

Double - Non-Smoking

  • Sleeps 2

Double

  • Sleeps 2

Twin

  • Sleeps 3

Double

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Twin

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Double

  • Sleeps 2

Double

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Twin

  • Sleeps 3

Twin

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 3

Twin

  • Sleeps 2

Twin

  • Sleeps 3

Twin

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Twin

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 2

Double

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 3

Twin

  • Sleeps 3

Twin

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 2

Single

  • Sleeps 1

Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Single

  • Sleeps 1

Twin

  • Sleeps 3

Twin

  • Sleeps 2

Twin

  • Sleeps 3

Similar properties

About the area

Yokohama

A luxury stay in the heart of Yokohama awaits you at Hotel New Grand. Within just a 15-minute stroll, you'll find Osanbashi International Passenger Terminal and Yokohama Stadium. Highlights at this hotel include 4 restaurants and in-room free WiFi. .The fine-dining restaurant, Le Normandie, serves French cuisine and is open for breakfast, lunch and dinner. Sea Guardian 2 is the hotel's own bar. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. There's also self parking, along with the convenience of car rentals on site. .Places within a 30-minute walk of this 4.5-property class Yokohama City Centre hotel include Red Brick Warehouse and Yokohama Cosmo World.

What's nearby

  • Osanbashi International Passenger Terminal - 11 min walk
  • Yokohama Stadium - 14 min walk
  • Red Brick Warehouse - 18 min walk
  • Yokohama Cosmo World - 3 min drive
  • Pacifico Yokohama - 4 min drive

Getting around

  • Motomachi-Chukagai station - 5 min walk
  • Ishikawacho station - 14 min walk
  • Tokyo (HND-Haneda) - 15 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪サンマルクカフェ - ‬3 min walk
  • ‪SALONE 2007 - ‬4 min walk
  • ‪重慶茶樓 - ‬4 min walk
  • ‪コーヒーハウス ザ カフェ - ‬1 min walk

About this property

Hotel New Grand

Luxury Yokohama hotel in Yokohama City Centre with 4 restaurants
There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4736 square feet (440 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel New Grand. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Yokohama hotel.

  • 230 guestrooms or units
  • 18 levels
  • 2 buildings
  • 4 dining venues
  • Conference rooms
  • 4736 sq ft of conference space
  • 440 sq. m of conference space
  • Built in 1927
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Hotel New Grand offers 230 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 1,500 per day)

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Il Giardino
  • Le Normandie
  • Sea Guardian 2
  • The Cafe
  • Yugyoan Tankuma

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 4,736 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • 2 buildings
  • Banquet hall
  • Built in 1927
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Check-in times vary by room type. Guests staying in a "Late Check-In" room type can check in at either 5 PM, 6 PM or 8 PM, depending on the room type booked. The check-in time is 2 PM for all other room types.
Breakfast is not included in the Breakfast rate plan for children ages 0-6.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel New Grand
Hotel New Grand Yokohama
New Grand Hotel
New Grand Yokohama
Hotel New Grand Hotel
Hotel New Grand Yokohama
Hotel New Grand Hotel Yokohama

Frequently asked questions

What is the cancellation policy at Hotel New Grand?

Hotel New Grand offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel New Grand?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel New Grand on 19 Nov 2024 start from NZ$249.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel New Grand?

Yep, Hotel New Grand has a self car park for JPY 1500 per day.

Are there any beaches close to Hotel New Grand?

The closest beach to Hotel New Grand is Yuigahama Beach (17.9 km).

What makes Hotel New Grand a romantic place to stay?

Ocean-view dining and a lounge bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel New Grand.

Does Hotel New Grand serve breakfast?

Yeah, brekkie is served daily.

Is there a free airport shuttle available at Hotel New Grand?

No, Hotel New Grand does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel New Grand?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel New Grand?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel New Grand?

No, only service animals are allowed.

Hotel New Grand Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 752 out of 1000 reviews" "
Rating 8 - Good. 190 out of 1000 reviews" "
Rating 6 - Okay. 37 out of 1000 reviews" "
Rating 4 - Poor. 12 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Arata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service with professional staffs.
Stayed 1 night in Jul 2024

10/10 Excellent

ALICIA, snellville

Travelled with partner
Liked: Amenities
Easy access to the cruise port
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Andy

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as we walked across the street to the hotel, a porter came to assist us with our luggage. He walked us up to the counter to get checked in. Even though we did not know any Japanese, we were able to get through check in easily. After getting the keys, another employee took us up to the room while another porter took our luggage and met us at the room. The service was excellent. The hotel was clean. The AC was working properly. The property was 3 blocks from Chinatown. There is a shuttle bus from HND that stops next to the hotel. This hotel was a great stay for our family and we would come back here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location and the staff was exceptional!
Stayed 4 nights in Apr 2024

10/10 Excellent

SONOKA, Montrose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Gavin

Stayed 1 night in Jun 2024

10/10 Excellent

Kristen, San Francsico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Masakazu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Yamashita Park and China town. Rich history associated with General Douglas MacArthur, Charlie Chaplin and more.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff in particular when greeted well excellent
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

bin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in May 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Shane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and the place was really clean! It had a nice view of the water and was walking distance to the port. 10/10 would recommend
Stayed 2 nights in May 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ezcellent stay but should include breakfast
The staff were very nice and helpful. The.room is very nice and specious . 2 Suggestions : 1. Need exhaust fan in the bathrom to elimnate the humidity or smell after shower or using the bathroom . 2. With such price range per room , the hotel should offer breakfast included or at a more reasonable rate, definitely not for 5000yen.!!
Stayed 2 nights in May 2024

8/10 Good

AUDRIUS, Ponte Vedra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view true the window, very nice park outside near the water, very friendly and helpful staff. Needs a little bit of renovation.
Stayed 1 night in May 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Tyler

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is outstanding. We had an amazing view of the harbor and gardens from our room. There is a very large and beautiful park across the street from the hotel. The area is very walkable and close to public transportation.
Stayed 1 night in Apr 2024

10/10 Excellent

Merlyn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and culture and more amazing hotel and establishments within. Had the greatest time in Yokohama! Thanks guys!
Stayed 2 nights in May 2024

8/10 Good

Yuko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was spectacular.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Room Had Seen Better Days
This is a hotel with a lot of history, and the service is what you would expect of a famous and historic hotel; however, it is (or, rather, the rooms are) badly in need of an upgrade. I must have been given a "gaijin room," because it had both 9 and 4 in the room number, and the carpet was pretty marked up (probably from guests not removing their shoes). The furnishings were also old and tattered-looking, and the overall condition was that of a room that had seen better days.
Stayed 1 night in Apr 2024

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was as expected.. The stay was great.
Stayed 1 night in May 2024