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New Otani Inn Yokohama Premium

3.5 star property
Central hotel connected to a shopping centre in Yokohama with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New Otani Inn Yokohama Premium

Breakfast, lunch and dinner served
View from room
Front of property - evening/night
Reception
Buffet

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
1-1-7 Sakuragicho, Naka-Ku, Yokohama, Kanagawa, 231-0062
  • Landmark Tower
    3 min walk
  • PIA ARENA MM
    5 min walk
  • Yokohama Museum of Art
    7 min walk
  • Tokyo (HND-Haneda)
    29 min drive

Room options

View all photos for Superior Double Room, City View (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Double Room, City View (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Toilet with electronic bidet
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Toilet with electronic bidet
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Toilet with electronic bidet
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room, Bay View (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Twin Room, Bay View (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Toilet with electronic bidet
  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Triple Room, Bay View (no Cleaning Service and no Towel Change) Non-Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Triple Room, Bay View (no Cleaning Service and no Towel Change) Non-Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Toilet with electronic bidet
  • 30 sq m
  • Bay view
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double Room, City View (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Double Room, City View (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Toilet with electronic bidet
  • 22 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Twin Room, Bay View (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Twin Room, Bay View (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Toilet with electronic bidet
  • 30 sq m
  • Bay view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room, Bay View

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Triple Room, Bay View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Toilet with electronic bidet
  • 30 sq m
  • Bay view
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Twin Room (1 guest use)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room (1 guest use)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Toilet with electronic bidet
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, City View (2 guests use)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Double Room, City View (2 guests use)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Toilet with electronic bidet
  • 22 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Twin Room (2 guests use)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room (2 guests use)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Toilet with electronic bidet
  • 22.0 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room, Bay View (2 guests use)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Twin Room, Bay View (2 guests use)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Toilet with electronic bidet
  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Double Room, City View (1 guest use)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Double Room, City View (1 guest use)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Toilet with electronic bidet
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, Bay View (1 guest use)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Twin Room, Bay View (1 guest use)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Toilet with electronic bidet
  • 30 sq m
  • Bay view
  • Sleeps 2
  • 2 Single Beds

Twin - Non-Smoking

  • Sleeps 2

Superior Triple - Non-Smoking

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Deluxe Double - Non-Smoking

  • Sleeps 2

Deluxe Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 1

Triple - Non-Smoking

  • Sleeps 3

4Beds - Non-Smoking

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 1

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 1

Superior Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 1

Superior Double - Non-Smoking

  • Sleeps 1

Superior Triple - Non-Smoking

  • Sleeps 3

Triple - Non-Smoking

  • Sleeps 3

Superior Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 1

Deluxe Double - Non-Smoking

  • Sleeps 1

4Beds - Non-Smoking

  • Sleeps 4

View all photos for Corner Deluxe Room With Bay View

In-room safe, blackout curtains, soundproofing, iron/ironing board

Corner Deluxe Room With Bay View

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room With Bay View

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Twin Room With Bay View

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room with City View

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Double Room with City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room with City View

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Double Room with City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room with Bay View

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin Room with Bay View

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room with City View

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room with City View

  • Sleeps 2
  • 2 Single Beds

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About the area

Yokohama

New Otani Inn Yokohama Premium places you in the centre of Yokohama, connected to a shopping centre and within just a 15-minute stroll of popular places like Yokohama Cosmo World and Pacifico Yokohama. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .THE sea is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. .Attractions within a 20-minute walk of this 3.5-property class Minatomirai hotel include K-Arena Yokohama and Red Brick Warehouse.

What's nearby

  • Landmark Tower - 3 min walk - 0.3 km
  • Yokohama Cosmo World - 12 min walk - 1.0 km
  • Pacifico Yokohama - 13 min walk - 1.1 km
  • Red Brick Warehouse - 20 min walk - 1.7 km
  • Yokohama Stadium - 2 min drive - 1.8 km

Getting around

  • Sakuragicho Station - 4 min walk
  • Bashamichi Station - 9 min walk
  • Tokyo (HND-Haneda) - 29 min drive

Restaurants

  • ‪キリンシティ - ‬2 min walk
  • ‪水信フルーツパーラーラボ - ‬2 min walk
  • ‪CAFE LEXCEL - ‬2 min walk
  • ‪MANOA Aloha Table - ‬1 min walk
  • ‪立ち喰い処雷神 - ‬1 min walk

About this property

New Otani Inn Yokohama Premium

Central hotel connected to a shopping centre in Yokohama with a 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and laundry facilities are also featured at New Otani Inn Yokohama Premium.

This 3.5-star Yokohama hotel is smoke free.

  • 1 building
  • 240 guestrooms or units
  • 19 levels
  • Conference rooms
  • Built in 2010
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
New Otani Inn Yokohama Premium offers 240 accommodations with a safe and coffee/tea makers. 55-inch LCD televisions come with digital channels and pay-per-view films.

Bathrooms include dressing gowns, slippers, toilets with an electronic bidet and complimentary toiletries. This Yokohama hotel provides complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 for adults and JPY 1,500 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • THE sea

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the bay

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 19 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3500 for adults and from JPY 1500 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

New Otani Inn Yokohama
New Otani Yokohama
Otani Inn Yokohama
New Otani Inn Premium
New Otani Yokohama Premium
New Otani Premium
New Otani Yokohama Yokohama
New Otani Inn Yokohama Premium Hotel
New Otani Inn Yokohama Premium Yokohama
New Otani Inn Yokohama Premium Hotel Yokohama

Frequently asked questions

What is the cancellation policy at New Otani Inn Yokohama Premium?

New Otani Inn Yokohama Premium offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at New Otani Inn Yokohama Premium?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at New Otani Inn Yokohama Premium on 2 Dec 2024 start from NZ$124.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to New Otani Inn Yokohama Premium?

The closest beach to New Otani Inn Yokohama Premium is Yuigahama Beach (17.8 km).

What makes New Otani Inn Yokohama Premium a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at New Otani Inn Yokohama Premium.

Does New Otani Inn Yokohama Premium serve breakfast?

You bet, buffet brekkie is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at New Otani Inn Yokohama Premium?

No, New Otani Inn Yokohama Premium does not offer an airport shuttle service.

Is there a bar or restaurant at New Otani Inn Yokohama Premium?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at New Otani Inn Yokohama Premium?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at New Otani Inn Yokohama Premium?

No, pets are not allowed.

New Otani Inn Yokohama Premium Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 538 out of 1004 reviews" "
Rating 8 - Good. 313 out of 1004 reviews" "
Rating 6 - Okay. 102 out of 1004 reviews" "
Rating 4 - Poor. 34 out of 1004 reviews" "
Rating 2 - Terrible. 17 out of 1004 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great services. Excellent location to explore Yokohama.
Stayed 1 night in Jul 2024

10/10 Excellent

Ehdie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great time when I stay here. Right next to the station and a ton of shopping and food. You don’t really need a vehicle to get any where good
Stayed 1 night in Aug 2024

10/10 Excellent

Debora K.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Jul 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Gankhuyag

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view in Yokohama!
Stayed 1 night in Jul 2024

10/10 Excellent

Selina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to many tourist locations
Stayed 2 nights in Jun 2024

10/10 Excellent

Ursula, Richmond

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Excellent place. I would stay here again. Thank you for the hospitality.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ayumi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view on the ocean side! It was worth the money for the ocean side.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Cleaning can be better
The hotel cleaning can be better. The carpet in the room was not properly vaccum daily. The carpet around the head board eas dusty. We also saw a piece of manicure nail left behind by previous guest on the carpet inside the closet when we checked in. Besides all that, the room we were in had nice view and rhe property is conveniently located above a mall with easy access to food, subway and train station.
Stayed 8 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!
Great view, clean and spacious room
Stayed 3 nights in May 2024

10/10 Excellent

James

Stayed 2 nights in May 2024

10/10 Excellent

JR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed here and it was very central to a main station and there was lots to do in the area. Would definitely stay again the next time we are in the Yokohama area.
Stayed 2 nights in May 2024

10/10 Excellent

H. Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good location.
Stayed 1 night in May 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great views!
Stayed 1 night in Mar 2024

10/10 Excellent

Willis

Stayed 1 night in May 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Hotel is connected to Sakuragicho Station. What a convenience! Supermarket and nice stores all within the same complex. Rooms were comfortable and quiet. Size of the room was decent with a nice tub and shower. We had a wonderful time in Yokohama! Easy to get to Kamakura from this hotel.
Stayed 4 nights in May 2024

10/10 Excellent

Ryan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent.
Stayed 13 nights in Apr 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little confusing finding the hotel entrance, but once I did, the remainder of my time was very pleasant! They have amazing views of the bay and Cosmic World if you request a bay view room. I, however, just got the city view, which was alright. Room was spacious and comfortable as well!
Stayed 3 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

10/10 Excellent

Ehdie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to hotel when I have to book last minute. Affordable and very convenient area.
Stayed 1 night in Apr 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular views.
Very convenient hotel..steps from train station..close to everthing. Great staff..great breakfast. Shopping steps away. Spectacular view of Mt. Fuji on a clear day. Lots of restaurants nearby. All attractions easily reachable from hotel. Thanks to all the staff. Will definitely be back here.
Stayed 5 nights in Mar 2024

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location. Next to shopping mall is great.
Stayed 2 nights in Apr 2024

10/10 Excellent

Bart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Yokohama!
Wonderful hotel with an amazing view of Yokohama bay front especially at night with the illuminated Ferris wheel! Beds were comfortable and the atmosphere in the hallway was relaxing with the piped in sounds of ocean waves. Breakfast buffet had a lot of variety and everything was delicious but it can get busy and we had to wait about 10 minutes for a table. Conveniently located next to the train station and other tourist attractions!
Stayed 1 night in Mar 2024

6/10 Okay

Jan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Non Japanese staff needs more training. Not friendly and unprofessional both verbal and practical.
Stayed 5 nights in Mar 2024

10/10 Excellent

Tam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for subway, landmark, ocean view, Fujisan mountain view, shopping,etc.
Stayed 9 nights in Mar 2024