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The Westin Yilan Resort

5.0 star property
Luxury hotel with 2 restaurants and 24-hour health club

Photo gallery for The Westin Yilan Resort

Lobby
Presidential Villa, 2 Bedrooms, Private Pool | Property amenity
Exterior
Honeymoon Studio Suite, 1 Bedroom, Corner
Villa, 1 Bedroom, Private Pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Room service
  • Gym
The current price is NZ$395
includes taxes & fees
18 Mar - 19 Mar

Explore the area

Map
No. 268, Section 3, Yongtong Road, Yuanshan, Yilan County, 264
  • Lipi Lake
    ‪4 min drive‬
  • Yilan Distillery Chia Chi Lan Wine Museum
    ‪5 min drive‬
  • Yilan Zhongshan Park
    ‪5 min drive‬
  • Taipei (TSA-Songshan)
    ‪67 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Private Pool

Villa, 1 Bedroom, Private Pool | Property amenity

Villa, 1 Bedroom, Private Pool

Highlights

Private pool
Air conditioning
Heating
Free cots/infant beds
LCD TV
Down duvet
Pillow-top bed
Premium bedding
  • 208 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Villa, 2 Bedrooms, Private Pool

Presidential Villa, 2 Bedrooms, Private Pool | Property amenity

Presidential Villa, 2 Bedrooms, Private Pool

Highlights

Private pool
Air conditioning
Heating
Free cots/infant beds
LCD TV
2 bedrooms
Pillow-top bed
Premium bedding
  • 340 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Studio Suite, 1 Bedroom

Premium Studio Suite, 1 Bedroom

Premium Studio Suite, 1 Bedroom

Highlights

Garden
Air conditioning
Heating
Free cots/infant beds
LCD TV
Down duvet
Pillow-top bed
Premium bedding
  • 79 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, View

Suite, 1 Bedroom

Suite, 1 Bedroom, View

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Separate bedroom
Pillow-top bed
Premium bedding
Blackout curtains
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 Bedroom

Deluxe Studio Suite, 1 Bedroom

Deluxe Studio Suite, 1 Bedroom

Highlights

Garden
Air conditioning
Heating
Free cots/infant beds
LCD TV
Down duvet
Pillow-top bed
Premium bedding
  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio Suite, 1 Bedroom, Balcony

Premium Studio Suite, 1 Bedroom, Balcony

Premium Studio Suite, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
LCD TV
Separate bedroom
Pillow-top bed
Premium bedding
  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Studio Suite, 1 Bedroom, Corner

Honeymoon Studio Suite, 1 Bedroom, Corner

Honeymoon Studio Suite, 1 Bedroom, Corner

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
LCD TV
Down duvet
Pillow-top bed
Premium bedding
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms

Villa, 2 Bedrooms

Highlights

Private pool
Air conditioning
Heating
Free cots/infant beds
LCD TV
Down duvet
Pillow-top bed
Premium bedding
  • 278 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Air conditioning
Heating
Free cots/infant beds
LCD TV
Down duvet
Pillow-top bed
Premium bedding
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 Bedroom, Balcony

Deluxe Studio Suite, 1 Bedroom, Balcony

Deluxe Studio Suite, 1 Bedroom, Balcony

Highlights

Balcony or patio
Air conditioning
Heating
Free cots/infant beds
LCD TV
Separate bedroom
Pillow-top bed
Premium bedding
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, View

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds, View

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Down duvet
Pillow-top bed
Premium bedding
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Garden Suite

Premium bedding, down duvets, pillow-top beds, minibar

Premium Garden Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Ambassador Suite

Premium bedding, down duvets, pillow-top beds, minibar

Ambassador Suite

  • Sleeps 2
  • 1 King Bed

Honeymoon Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Villa

Premium bedding, down duvets, pillow-top beds, minibar

Presidential Villa

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Deluxe Suite

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Villa

Living area

One-Bedroom Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Garden Suite

Living area

Deluxe Garden Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Villa

Pool

Two Bedroom Villa

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Premium Suite

Premium bedding, down duvets, pillow-top beds, minibar

Premium Suite

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby sitting area

Lakeshore Hotel Yilan

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1006)
The price is NZ$219
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Lakeshore Hotel Yilan

About the area

Yuanshan

A luxury stay in Yuanshan awaits you at The Westin Yilan Resort. You'll be within a 15-minute walk of Taiwan Bowl & Dish Museum and 2.4 km (1.5 mi) from Lipi Lake. Highlights at this family-friendly hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .A day of pampering can include facials and body treatments. The buffet restaurant, Seasonal Tastes, serves local and international cuisine and is open for breakfast, lunch and dinner. Cafe Lounge is the hotel's own bar. Enjoy the outdoor swimming pool, free kids' club, 24-hour gym and steam room. 1335 square feet (124 square metres) of event facilities include a meeting room and conference space. Additionally, you'll find free Wi-Fi in public areas, karaoke and laundry facilities. Self-service breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of free train pick-up service. .Attractions within a 15-minute drive of this 5-property class Yuanshan hotel include Tangweigou Hot Springs Park and Luodong Night Market.

What's nearby

  • Luna Plaza - 4 min drive - 4.9 km
  • Dongmen Night Market - 6 min drive - 5.9 km
  • Kavalan Distillery - 7 min drive - 6.0 km
  • Yilan Sports Park - 7 min drive - 4.9 km
  • Luodong Night Market - 15 min drive - 12.1 km

Getting around

  • Yilan Station - 11 min drive
  • Taoyuan International Airport (TPE) - 91 min drive

Restaurants

  • ‪陳茂庚魚丸米粉 - ‬20 min walk
  • ‪知味西餐廳 - ‬1 min walk
  • ‪楊彩卿魚丸米粉 - ‬3 min drive
  • ‪螃蟹屋和漢海鮮餐廳 - ‬5 min drive
  • ‪日本料理舞 - ‬1 min walk

About this property

The Westin Yilan Resort

Luxury hotel with 2 restaurants and 24-hour health club
The Westin Yilan Resort offers its guests hot springs, an outdoor pool, and a 24-hour health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 1335 square feet (124 square metres) and includes conference space. A steam room, spa services, and a complimentary children's club are also featured at the luxury The Westin Yilan Resort. A train station pick-up shuttle and A train station drop-off shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 5-star Yuanshan hotel is smoke free.

  • 91 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 1335 sq ft of conference space
  • 124 sq. m of conference space
  • Built in 2017
  • Karaoke
  • Kid's club (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
The Westin Yilan Resort offers 91 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and espresso makers. Pillowtop beds feature down duvets and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a hydromassage showerhead, spring water baths, bathrobes and slippers.

This Yuanshan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Public bath/onsen services include an indoor mineral hot spring (onsen). The ryokan bathing area is open from 7:00 AM to 11:00 PM. There are hot springs open between 7:00 AM and 11:00 PM.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 10:30 AM to 4:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Self-serve breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; TWD 638 for adults and TWD 385 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cafe Lounge
  • Mai
  • Seasonal Tastes

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Billiards/pool table
  • Free children's club
  • Hot springs
  • Karaoke
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Free children's club
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,335 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Spa

  • Facials
  • Hot springs
  • Hot springs open from 7:00 AM - 11:00 PM
  • Hot springs water temperature - 40 ºC
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 7:00 AM - 11:00 PM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
For any questions, please contact the property using the information on the booking confirmation
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The property will be renovating from 17 March 2025 to 27 March 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately TWD 638 for adults and from TWD 385 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Property Registration Number 243

We should mention

  • Hot springs access available from 7:00 AM to 11:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Yilan Resort Yuanshan
Westin Yilan Resort
Westin Yilan Yuanshan
The Westin Yilan Resort Hotel
The Westin Yilan Resort Yuanshan
The Westin Yilan Resort Hotel Yuanshan

Frequently asked questions

What is the cancellation policy at The Westin Yilan Resort?

The Westin Yilan Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Yilan Resort?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at The Westin Yilan Resort on 18 Mar 2025 start from NZ$395.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Yilan Resort?

Yep, The Westin Yilan Resort has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

Are there any beaches close to The Westin Yilan Resort?

The closest beach to The Westin Yilan Resort is Waiao Beach (19.1 km).

Is there a spa on site at The Westin Yilan Resort?

There's no onsite spa, but this property does offer services like facials and body treatments.

Does The Westin Yilan Resort have a pool?

The Westin Yilan Resort has a pool. Grab your bathers and lounge poolside while enjoying on a lounger. The property will be renovating the swimming pool from March 17 2025 until March 27 2025 (completion date subject to change).

What luxury perks are available at The Westin Yilan Resort?

The Westin Yilan Resort features a 24-hour health club, an outdoor pool and a steam room. All guestrooms come with spring water tubs, hydromassage showerheads and pillowtop beds.

What makes The Westin Yilan Resort a romantic place to stay?

A lounge bar and 24-hour room service, as well as spring water baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Westin Yilan Resort.

Is The Westin Yilan Resort family-friendly?

You bet! With amenities such as a free children's club and children's meals, as well as free infant beds in the guestrooms, it's no surprise that The Westin Yilan Resort is a hit with families.

Are there hot tubs in the rooms at The Westin Yilan Resort?

No, but there are spring water baths in the guestrooms.

Does The Westin Yilan Resort serve breakfast?

Yep, self-service breakfast is offered on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at The Westin Yilan Resort?

No, The Westin Yilan Resort does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Yilan Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Yilan Resort?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at The Westin Yilan Resort?

No, only service animals are allowed.

The Westin Yilan Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 290 out of 497 reviews
Rating 8 - Good. 160 out of 497 reviews
Rating 6 - Okay. 31 out of 497 reviews
Rating 4 - Poor. 12 out of 497 reviews
Rating 2 - Terrible. 4 out of 497 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chi, Brooklyn

Stayed 1 night in Jul 2024

10/10 Excellent

Louis

Stayed 2 nights in Jun 2024

6/10 Okay

Galen

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

CHIU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Franklin J

Disliked: Staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

CHIH YEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

CHI, HONOLULU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Villa pool is not senior friendly!!! Not safe !!
Stayed 1 night in Sep 2023

6/10 Okay

Cheuk Shing Simon

Liked: Cleanliness, staff & service
Hot spring tub in the room a little too small and the light above the tub was broken. Overall impression not as good.
Stayed 1 night in Mar 2023

4/10 Poor

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Jack Liwei

Stayed 2 nights in Jun 2022

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Theodore

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Lan Jung

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Let’s talk about stinkin Roo-mors
In Yiran area, so far pleasant experiences at hotels such as Royal Chiao Hsi and MU JIAO XI HOTEL. This is the first time I’m staying here through a friends’ super HIGH recommendation for the Westin, but the photos are definitely a lot nicer than what you see in person. I realized I’m never trusting that friend’s recommendation again haha. We stayed one night in the deluxe room on the top floor. Pros: good service, 3rd floor rooms have high ceilings, comfortable bed. Cons: 1. the onsen tub is definitely a LOT smaller than expected (it can’t fit two people unless you like being a squatting loner in the tub). 2. Scenery is a parking lot. Would recommend guest to ask for the pond or the “tree” view. 3. What bothered me the MOST. the drainage smelled really bad. I felt bad because I thought it was my partner after using the toilet, but it was in fact sewage smell coming out of the pipe next to the toilet, we told the hotel staff but they just apologized and didn’t really comp us with anything, but it’s not their fault since we told them after we checked out and confirmed it was facility issue. Still though, no matter how friendly the staffs were, they could have made a gesture since we did bare with the smell ALL night. Not to mention our friends staying in the suite a few rooms over had a broken tv (that’s a different story). Overall, it was a pretty disappointing try-out.
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great spacious room, but got bad allergy while staying there not sure why. The facility is new and nice, staff are helpful, but need improvement on their food also their overly-heated hot spring.. :)
Stayed 1 night in Jan 2021

6/10 Okay

Howard

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Dec 2020

10/10 Excellent

Jiyoung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent resort.
Very clean, comfortable and all staff was very kind. Hot spring was very nice. The only downside to this hotel is that the swimming pool is smaller than expected.
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Charles&Lily, Taipei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After my three days forest expedition in Taipin Shan National forest recreation area, my wife and I do need a resort for a complete rest and retreat. The Westin Yilan provided the wonderful place for us. We did enjoy our stay very much!
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel and staff
It’s very nice services and great environment. The hotel is new and clean, when I stay, it feels like overseas. I will like to stay again.
Stayed 1 night in Apr 2020

10/10 Excellent

KUO-CHUN

Stayed 1 night in May 2020