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Naspa New Otani

3.5 star property
Family-friendly slopeside fun with 4 restaurants

Photo gallery for Naspa New Otani

Aromatherapy, sports massages, facials, reflexology
Indoor pool
Snow and ski sports
2 bars/lounges
In-room safe, desk, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Bar
  • Laundry
  • Breakfast available
The current price is NZ$201
includes taxes & fees
31 Mar - 1 Apr

Explore the area

Map
Yuzawa 2117-9, Minamiuonuma-gun, Yuzawa, Niigata, 949-6101
  • Kandatsu Kogen Ski Resort
    ‪4 min drive‬
  • Iwappara Ski Resort
    ‪5 min drive‬
  • Yuzawa Nakazato Ski Resort
    ‪7 min drive‬

Room options

View all photos for Japanese-style Room For 9 Guests

Japanese-style Room For 9 Guests

Japanese-style Room For 9 Guests

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bath and shower
Toilet with electronic bidet
Hairdryer
Daily housekeeping
In-room massage
  • Sleeps 9
  • 9 Single Futons

View all photos for Japanese Western Style Room

Japanese Western Style Room

Japanese Western Style Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Daily housekeeping
In-room massage
  • Sleeps 5
  • 3 Single Futons and 2 Single Beds

View all photos for Japanese-style Room For 6 Guests

Japanese-style Room For 6 Guests

Japanese-style Room For 6 Guests

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Daily housekeeping
In-room massage
  • Sleeps 5
  • 5 Single Futons

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Daily housekeeping
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Daily housekeeping
In-room massage
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Daily housekeeping
  • Sleeps 5
  • 4 Single Beds

View all photos for Superior Twin Room

In-room safe, desk, free WiFi

Superior Twin Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Japanese-style room 20 mats

Dining

Japanese-style room 20 mats

  • Sleeps 9
  • 9 Single Futons

View all photos for Junior Suite

In-room safe, desk, free WiFi

Junior Suite

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Twin Room Part smoking

In-room safe, desk, free WiFi

Superior Twin Room Part smoking

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Japanese Style Room 12mats

Dining

Japanese Style Room 12mats

  • Sleeps 6
  • 6 Single Futons

View all photos for Family Room Non smoking

In-room safe, desk, free WiFi

Family Room Non smoking

  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Superior Quadruple Room

Interior

Superior Quadruple Room

  • Sleeps 4
  • 4 Single Beds

About the area

Yuzawa

A family-friendly stay in Yuzawa awaits you at Naspa New Otani. You'll be within a 5-minute walk of Naspa Ski Garden and 1.9 km (1.2 mi) from Ippon Sugi Ski Resort. Highlights at this ski hotel include 4 restaurants, 2 bars/lounges and an indoor swimming pool. .A day of pampering can include sports massages and facials along with aromatherapy and reflexology. Along with ski-in ski-out access, this hotel offers on-site skiing lessons, ski rentals and ski storage. Plus you'll find free Wi-Fi in public areas, a gym and a sauna. Buffet breakfast is available daily between 7:30 AM and 9:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Yuzawa hotel include Gala Yuzawa and Yuzawa Nakazato Ski Resort.

What's nearby

  • Naspa Ski Garden - 5 min walk - 0.4 km
  • Kandatsu Kogen Ski Resort - 4 min drive - 3.3 km
  • Iwappara Ski Resort - 5 min drive - 4.5 km
  • Yuzawa Nakazato Ski Resort - 7 min drive - 6.0 km
  • Kagura Ski Resort - 9 min drive - 5.9 km

Getting around

  • Gala Yuzawa Station - 5 min drive
  • Niigata (KIJ) - 110 min drive

Restaurants

  • ‪CoCoLo湯沢 - ‬2 min drive
  • ‪越後つけ麵維新湯沢がんぎどおり店 - ‬20 min walk
  • ‪越後十日町小嶋屋越後湯沢エキナカ店 - ‬20 min walk
  • ‪湯沢庵 - ‬2 min drive
  • ‪中野屋そば処湯沢店 - ‬2 min drive

About this property

Naspa New Otani

Family-friendly slopeside fun with 4 restaurants
After a day on the slopes, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, including a fitness centre and a steam room. Naspa New Otani helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

There are 4 restaurants on site, along with a coffee shop/cafΘ. WiFi is free in public spaces. This ski hotel also offers karaoke and ski passes. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Yuzawa hotel.

  • 220 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Karaoke
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Coffee shop
Naspa New Otani offers 220 accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Services include sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). There are hot springs on site.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 2,100 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Hiking/biking trails
  • Hot springs
  • Indoor pool
  • Karaoke
  • Mini golf
  • Outdoor pool (guest access)
  • Rock climbing
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • Tennis

Family friendly

  • Access to nearby outdoor pool
  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill

Spa

  • Aromatherapy
  • Facials
  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Sports massages
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 4000 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 2100 for children
  • Rollaway bed fee: JPY 4000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. 

We should mention

  • Pool access available from 1 PM to 8:30 PM
  • Up to 3 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

NASPA NEW OTANI Hotel Yuzawa
NASPA NEW OTANI Hotel
NASPA NEW OTANI Yuzawa
NASPA NEW OTANI Hotel
NASPA NEW OTANI Yuzawa
NASPA NEW OTANI Hotel Yuzawa

Frequently asked questions

What is the cancellation policy at Naspa New Otani?

Naspa New Otani offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Naspa New Otani?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at Naspa New Otani on 31 Mar 2025 start from NZ$200.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Naspa New Otani?

Yep, Naspa New Otani has a free self car park.

Does Naspa New Otani have a pool?

Naspa New Otani has an indoor pool. The pool is open 1 PM to 8:30 PM.

What luxury perks are available at Naspa New Otani?

Naspa New Otani features an indoor pool, a steam room and 4 restaurants.

Is Naspa New Otani family-friendly?

You bet! With amenities such as an arcade, on-site mini golf and laundry facilities, it's no surprise that Naspa New Otani is a hit with families.

Does Naspa New Otani serve breakfast?

Yep, buffet breakfast is offered daily between 7:30 AM and 9:30 AM.

Is there a free airport shuttle available at Naspa New Otani?

No, Naspa New Otani does not offer an airport shuttle service.

Is there a bar or restaurant at Naspa New Otani?

Yep, Naspa New Otani has 4 restaurants.

What time are check-in & check-out at Naspa New Otani?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Naspa New Otani?

No, only service animals are allowed.

Naspa New Otani Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 125 out of 233 reviews
Rating 8 - Good. 86 out of 233 reviews
Rating 6 - Okay. 15 out of 233 reviews
Rating 4 - Poor. 3 out of 233 reviews
Rating 2 - Terrible. 4 out of 233 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Yu Keung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location: It’s great for the visitors who drove, with 3 large parking lot spaces. Facilities: Many activities allows the visitors to enjoy, such as: GYM room, swimming pool, Camp site and Snow Mountain etc., Room: I choose a room with double beds, about 35 sq M
Stayed 2 nights in Oct 2024

10/10 Excellent

yoshiaki

Stayed 2 nights in Aug 2024

8/10 Good

Michael

Stayed 2 nights in Apr 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Balancing Japanese tradition with global welcome
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The junior suite room was spacious, and the hot spring was great. Great staff. Breakfast was served buffet-style, and it was good. However, since I visited during the off-season, their restaurant was closed for dinner.
Stayed 1 night in Sep 2023

4/10 Poor

Alex

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in was at 3pm, check out was at 10am. Staff does not allow even 30 minutes late check out, asking that we buy 1hr late check out at 2000yen. Breakfast was at 7am to 9am. Basic breakfast. If you are there at 830am, you need to take out the breakfast, take out box is provided by the hotel. We were there earlier, before the snow park opened. Staff was not too helpful with recommendations of other snow amenities that we can do. In the end, we found Echigo Yuzawa Ropeway on our own, which is a short walk (5 mins from hotel). Absolute fun - you sit a cable car up, and then the view.on top is breathing taking and there's a good Italian restaurant up there. The bathhouse and onsens are great. Decent size and comfortable and clean. There was a child-size snow sledge for kids, which is quite fun (even though the ski park was not opened when we were there).

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fall Colors
Great view of the autumn colors. Extra charges if you use their onsen. However the do have a private bath for families for an extra charge.
Stayed 1 night in Nov 2022

8/10 Good

Rosemarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was very clean good place to chill and relax
Stayed 1 night in Aug 2022

6/10 Okay

Andreas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2022

8/10 Good

YUSUKE, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a spacious room, a large shared bath (onsen?) and very easy to access to skiing.
Stayed 1 night in Jan 2022

6/10 Okay

David

Travelled with partner
Liked: Staff & service
Hotel seems old and in need of some overhaul. It is obvious that the COVID experience has had a major affect on operations. Most of the restaurants and other on-site venues are non-operational. The air conditioning in the rooms need work... I woke up sweating both nights of our stay. Otherwise, friendly and helpful staff and we somewhat enjoyed our stay.
Stayed 2 nights in Aug 2021

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On field hotel located close to station
Hotel is situated only a few minutes from Echigo-Yuzawa station by a regular hotel shuttle bus. Hotel is situated at the base of the skifield. Very convenient for families and novice skiers. Accommodation is getting a bit dated but the service is excellent and the buffet style breakfast and dinners are substantial offering both Japanese and Western cuisine. Also has a spacious onsen which was very nice.
View from room
View from hotel entrance road
View from hotel entrance road
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The hotel is convenient as a ski-in ski-out place if you are intending to spend time at the NASPA ski garden which is just beside it (good for 2-3 days but probably not for 5 days as there are not many courses). Rooms are a little dated but otherwise they are of a good size and well maintained. Hotel has a nice onsen with both outdoor and indoor pools. Service was decent and there was always someone able to provide assistance in English. Hotel has a shuttle bus service to the main Echigo-Yuzawa train station every 20 - 30 minutes and takes around 5 minutes to reach there.
Stayed 5 nights in Jan 2020

10/10 Excellent

chun ho franky

Liked: Staff & service
Stayed 3 nights in Jan 2020

8/10 Good

janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room kind of old but clean..the view was breathtaking.. hotel staff are very helpful especially Mr yung as i remember the korean guy😀 But the location are too remote and quiet
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great resort, but disappointed.
The room is spacious. Great ski resort for beginners and family. A bit disappointed when the housekeeper forgot to clean out the garbage can, when we were paying almost $500 per night. The shuttle bus driver also broke our luggage. Not worth the amount of money we were paying.
Stayed 2 nights in Feb 2019

8/10 Good

Sirikorn

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2019

6/10 Okay

Leong

Liked: Cleanliness, room comfort
Comfotable stay with amazing views
Basic 80s style hotel but clean and comfortable. Futon was not comfortable as it was too thin. Had to request for another one to be place on top of existing one so it becomes thicker and softer. It was not peak season and snow had just fallen. The views were beautiful and we had the whole snow park to ourselves! Japanese breakfast was great but from 7 to 9am only - too short & closes too early! Was looking forward to use the onsen but was closed for cleaning for 6 hours! By then we had to check-out. Disappointed :(
Stayed 1 night in Dec 2018

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off season. Last few days of fall colors. Warm days chilly nights perfect mini vacation.
Stayed 2 nights in Nov 2018

10/10 Excellent

shinji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
シャトルバス
越後湯沢駅とのシャトルバスが30分おきに一日中走っているので便利です。
Stayed 1 night in Dec 2024

10/10 Excellent

naoki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Noboru, Suzuka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Makoto

Stayed 2 nights in Sep 2024