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Hotel Helios

2.0 star property

Photo gallery for Hotel Helios

Exterior
Exterior
Reception
Restaurant
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Room service
  • Pool
  • Kitchen

Explore the area

View map
Sloneczna 2a, Zakopane, Lesser Poland, 34500
  • Place, Krupowki Street
    ‪6 min walk‬
  • Place, Gubalowka Market
    ‪8 min walk‬
  • Place, Zakopane Aqua Park
    ‪13 min walk‬
  • Airport, Poprad (TAT-Poprad - Tatry)
    ‪71 min drive‬

Room options

View all photos for Family Quadruple Room, Non Smoking, Balcony

Family Quadruple Room, Non Smoking, Balcony

Family Quadruple Room, Non Smoking, Balcony

Highlights

Balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Down duvet
Portable fan
Shared/communal kitchen
Free bottled water
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

Highlights

Heating
Flat-screen TV
Portable fan
Down duvet
Shared/communal kitchen
Free bottled water
Digital channels
In-room safe
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room, Non Smoking, Private Bathroom

Standard Double or Twin Room, Non Smoking, Private Bathroom

Standard Double or Twin Room, Non Smoking, Private Bathroom

Highlights

Heating
Flat-screen TV
Portable fan
Down duvet
Private bathroom
Shared/communal kitchen
Free bottled water
Digital channels
  • 14 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Single Room

Standard Single Room | Television

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Down duvet
Portable fan
Shared/communal kitchen
Free bottled water
Digital channels
  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Down duvet
Portable fan
Shared/communal kitchen
Free bottled water
Digital channels
  • 16 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Triple Room, Ensuite

Comfort Triple Room, Ensuite

Comfort Triple Room, Ensuite

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Down duvet
Portable fan
Private bathroom
Shared/communal kitchen
Free bottled water
  • 16 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Quadruple Room, Non Smoking, Balcony

Down duvets, in-room safe, iron/ironing board, free WiFi

Family Quadruple Room, Non Smoking, Balcony

Highlights

Balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Down duvet
Portable fan
Shared/communal kitchen
Free bottled water
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Small Double Room with Small Bathroom (Parking view)

Small Double Room with Small Bathroom (Parking view)

Small Double Room with Small Bathroom (Parking view)

Highlights

Heating
Flat-screen TV
Portable fan
Down duvet
Shared/communal kitchen
Free bottled water
Digital channels
In-room safe
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Small Double Room with Small Bathroom (Parking view)

Small Double Room with Small Bathroom (Parking view)

Small Double Room with Small Bathroom (Parking view)

Highlights

Heating
Flat-screen TV
Portable fan
Down duvet
Private bathroom
Shared/communal kitchen
Free bottled water
Digital channels
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

About the area

Zakopane

Enjoy the sauna and seasonal outdoor swimming pool as well as access to a playground. Additionally, you'll find free Wi-Fi in public areas, ski storage and a microwave in a common area. Each morning buffet breakfast is available. There's also free self parking, along with the convenience of an airport shuttle.

What's nearby

  • Krupowki Street - 6 min walk - 0.6 km
  • Tatra Museum - 8 min walk - 0.7 km
  • Gubalowka Market - 8 min walk - 0.7 km
  • Zakopane Aqua Park - 13 min walk - 1.1 km
  • Gubałówka - 14 min drive - 5.2 km

Restaurants

  • ‪STRH - ‬9 min walk
  • ‪Villa Toscana - ‬7 min walk
  • ‪Karczma u Fiakra - ‬9 min walk
  • ‪Gazdowo Kuźnia - ‬9 min walk
  • ‪Karczma Sabala - ‬9 min walk

About this property

Hotel Helios

Public spaces have free WiFi. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. The hotel can provide wedding services and tour/ticket assistance. Free self parking is available.

Smoking is allowed in designated areas at this hotel.

  • Conference rooms
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
Beds feature down duvets. Flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Guests can make use of the shared/communal kitchen. Bathrooms include baths or showers and complimentary toiletries. Additionally, rooms include complimentary bottles of water and portable fans. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: PLN 45 for adults and PLN 45 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Zakopiańskie Smaki

Things to do

  • Bicycle storage
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski storage

Family friendly

  • Baby bath
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Room service
  • Shared kitchen access

More

  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • One child stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Helios Zakopane
Hotel Helios Zakopane
Hotel Helios Hotel
Hotel Helios Zakopane
Hotel Helios Hotel Zakopane

Reviews

Hotel Helios Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 48 out of 131 reviews
Rating 8 - Good. 55 out of 131 reviews
Rating 6 - Okay. 24 out of 131 reviews
Rating 4 - Poor. 2 out of 131 reviews
Rating 2 - Terrible. 2 out of 131 reviews

Reviews

10/10 Excellent

Johan, Santa Clara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. It’s walkable very close to shopping and dining. Nice rooms. Just be informed there is no elevator. Reception staff and hou selling are friendly and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

rasmus tobias

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Very good location and with beautiful view of the mountains.
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2020

10/10 Excellent

FENG CHIAO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location to stay over !

Perfect location and wonderful view from the window
Stayed 1 night in Sep 2019

8/10 Good

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Good, clean, quiet and cheap hotel in the centre of Zakopane.
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view of the mountains. Comfortable room for a short stay, conveniently located with friendly staff.
Stayed 1 night in Aug 2019

10/10 Excellent

Slavek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

john

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff ( I should ask her name) are super helpful when my phone broken and need to print the bus ticket.
Stayed 1 night in Jul 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very helpful staff.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay & Great Restaurant

The hotel is well situated. Although it's a little bit dated, we still had a comfortable stay there. The restaurant at the property is amazing. We sat down there and ate for several hours because it was raining outside. The price is excellent.
Stayed 1 night in May 2019

6/10 Okay

Lorraine

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Could have been better.

Amazing unobstracted view of the mountains and great location just 10min away from centre. As for the hotel it would really need a makeover, it is very dated. But the most disappointed moment was when we arrived with 2 luggages each and the receptionest informed us that our rooms where on the 3rd floor and with a smile she told us that the hotel does not have left. So it was a struggle for 6 ladies to take our belongings 3 floors up. As for the restaurant we where on room only so can not comment.
Stayed 3 nights in Feb 2019

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was with a group of 40 hillwalkers with my club, and stayed for 7 nights. The hotel staff were extremely friendly, obliging and helpful, and everything was made very easy for us. The food in the restaurant was fabulous - I would highly recommend it. The park setting and the location beside the city centre were ideal and it was great value. Overall, this was the best accommodation that our club has ever had in any of our trips abroad
Stayed 7 nights in Aug 2018

10/10 Excellent

Roland, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean hotel in the heart of Zakopane

Great, friendly, comfortable, clean hotel in the centre of Zakopane at the right price. Not much more you could ask for.
Stayed 2 nights in Jul 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the place. It was nicely located, super friendly and helpful staff, good breakfast, and a great experience.
Stayed 2 nights in Jun 2018

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay in zakopane

The hotel is quite good, with a wonderful view of the mountains and very helpful staff. The only drawback is that there is no lift so be prepared because we had to carry our luggage to the 3rd floor.

8/10 Good

Sheila (39), England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, clean hotel

Staff very nice. Clean. Excellent family room with 2 bathrooms! Beds could do with being updated - only let down. Great location. Close to town and Gubalowka mountain. Play room. Good family hotel (if you're ok not having a luxury bed. Didn't bother me, but would my parents).
Stayed 4 nights in Feb 2018

6/10 Okay

adam, london

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Little dated

It's high days were probably in 1980s... I have a feeling it's time is over and waiting for demolition. Having sad that it was clean and quiet...
Stayed 3 nights in Jan 2018

4/10 Poor

Jon, Great Britain

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Nice room but terrible noise

The hotel rooms were lovely and the restraunt next door was great, but there was terrible noise every night with drunk people coming back and messing around in the corridors. When it was mentioned to staff were rude and they said just put earplugs in. I think that is terrible customer service and I would never stay here again.
Stayed 4 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

second time to be here

really money saving if you stay in this hotel. Relative close to bus stops and supermarkets. 10 min walk to shopping street. rooms are clean, but not so big.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveller

A bit dated

The hotel was nice enough in a good location. It was just a little dated and the rooms could do with having air conditioning. The staff could also have been a little friendlier.
Stayed 2 nights in Aug 2017