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Lesante Cape Resort & Villas, a member of The Leading Hotels of the World

5.0 star property
Luxury hotel on the beach, with 3 indoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Lesante Cape Resort & Villas, a member of The Leading Hotels of the World

3 indoor pools, open 9:00 AM to 7:00 PM, free pool cabanas
Property grounds
Cape Three Bedroom Sea Front Villa with Private Pool
Restaurant
Three Bedroom Sea View Villa Private Pool | Bathroom

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Akrotiri, Zakynthos, 291 00
  • Byzantine Museum of Zakinthos
    3 min drive
  • Solomos Square
    4 min drive
  • Tsilivi Beach
    8 min drive
  • Zakynthos (ZTH-Zakynthos Intl.)
    17 min drive

Room options

View all photos for Comfort Three Bedroom Sea View Villa Private Pool

Comfort Three Bedroom Sea View Villa Private Pool | Living area

Comfort Three Bedroom Sea View Villa Private Pool

Highlights

Separate dining area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
  • 150 sq m
  • Sea view
  • Sleeps 7
  • 2 King Beds, 2 Single Beds and 2 Single Sofa Beds

View all photos for Premium One Bedroom Sea View Villa Private Pool

Premium One Bedroom Sea View Villa Private Pool

Premium One Bedroom Sea View Villa Private Pool

Highlights

Furnished lanai
Separate dining area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 80 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Family Suite Sea View Private Pool

Minibar, in-room safe, desk, blackout curtains

Family Suite Sea View Private Pool

Highlights

Furnished lanai
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
  • 90 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 3 Single Beds

View all photos for Signature Suite Sea View Private Pool

Water view

Signature Suite Sea View Private Pool

Highlights

Furnished lanai
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Signature Suite Garden View Private Pool

Garden view

Signature Suite Garden View Private Pool

Highlights

Furnished lanai
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Two Bedroom Sea View Villa Private Pool

Two Bedroom Sea View Villa Private Pool

Two Bedroom Sea View Villa Private Pool

Highlights

Furnished lanai
Separate dining area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 130 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Spa Suite Sea View Outdoor Hot Tub

Spa Suite Sea View Outdoor Hot Tub

Spa Suite Sea View Outdoor Hot Tub

Highlights

Furnished balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Cape Three Bedroom Sea Front Villa with Private Pool

Cape Three Bedroom Sea Front Villa with Private Pool | Private pool

Cape Three Bedroom Sea Front Villa with Private Pool

Highlights

Furnished lanai
Garden
Separate dining area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Kitchen
  • 200 sq m
  • Sea view
  • Sleeps 7
  • 2 King Beds, 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite

Minibar, in-room safe, desk, blackout curtains

Deluxe Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Three Bedroom Sea View Villa Private Pool

Three Bedroom Sea View Villa Private Pool

Three Bedroom Sea View Villa Private Pool

Highlights

Furnished lanai
Garden
Separate dining area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Kitchen
  • 170 sq m
  • Sea view
  • Sleeps 7
  • 2 King Beds, 2 Single Beds and 1 Double Sofa Bed

View all photos for One Bedroom Sea View Villa Private Pool

One Bedroom Sea View Villa Private Pool | View from room

One Bedroom Sea View Villa Private Pool

Highlights

Furnished lanai
Separate dining area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 62 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Garden View Pool Suite

Minibar, in-room safe, desk, blackout curtains

Family Garden View Pool Suite

Highlights

Furnished lanai
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
  • 90 sq m
  • Sleeps 7
  • 1 King Bed and 4 Single Beds

View all photos for Deluxe Suite Sea View

Deluxe Suite Sea View

Deluxe Suite Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

About the area

Zakynthos

A luxury stay in Zakynthos awaits you at Lesante Cape Resort & Villas, a member of The Leading Hotels of the World. You'll be 3.7 km (2.3 mi) from Tsilivi Beach and 8.5 km (5.3 mi) from Zante Water Village. Highlights at this beachfront hotel include 4 restaurants, 3 indoor swimming pools and a full-service spa. .A day of pampering at Armonia can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and steam room. The hotel's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and outdoor tennis court. Business amenities include a meeting room and a business centre. Additionally, you'll find a winery, free Wi-Fi in public areas and a steam room. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of free valet parking. .Places within a 30-minute drive of this 5-property class Zakynthos hotel include Marathonísi Beach and Banana Beach.

What's nearby

  • Byzantine Museum of Zakinthos - 3 min drive
  • Zakynthos Ferry Terminal - 5 min drive
  • Tsilivi Waterpark - 6 min drive
  • Tsilivi Beach - 8 min drive
  • Zante Water Village - 9 min drive

Getting around

  • Zakynthos (ZTH-Zakynthos Intl.) - 17 min drive

Restaurants

  • ‪Μύθος - ‬3 min drive
  • ‪Base - ‬3 min drive
  • ‪Barralu - ‬3 min drive
  • ‪Γρηγόρης - ‬3 min drive
  • ‪Alesta - ‬3 min drive

About this property

Lesante Cape Resort & Villas, a member of The Leading Hotels of the World

Luxury hotel on the beach, with 3 indoor swimming pools
Step outside to unwind on the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Lesante Cape Resort & Villas, a member of The Leading Hotels of the World, enjoy a pampering afternoon at the full-service spa and cool off in one of the 3 indoor swimming pools.

Free breakfast is served daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers an attached winery, a children's pool and outdoor tennis courts. Free valet parking is available.

This 5-star Zakynthos hotel is smoke free.

  • 85 guestrooms or units
  • 4 dining venues
  • Buffet breakfast (free)
  • Winery on site
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Beauty salon
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
Lesante Cape Resort & Villas, a member of The Leading Hotels of the World offers 85 air-conditioned accommodations with iPod docking stations and minibars. 50-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Armonia has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Family friendly

  • 3 indoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • Highchair
  • In-room babysitting
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Vineyard

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No lift
  • Tile flooring in room

More

  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 17 October and 30 April.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 1000087

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Lesante Cape

Frequently asked questions

What is the cancellation policy at Lesante Cape Resort & Villas, a member of The Leading Hotels of the World?

Lesante Cape Resort & Villas, a member of The Leading Hotels of the World offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Lesante Cape Resort & Villas, a member of The Leading Hotels of the World?

Yep, Lesante Cape Resort & Villas, a member of The Leading Hotels of the World has free valet parking.

Are there any beaches close to Lesante Cape Resort & Villas, a member of The Leading Hotels of the World?

Yep, Lesante Cape Resort & Villas, a member of The Leading Hotels of the World is a short 9-minute walk from Akrotiri Beach.

Is there a spa on site at Lesante Cape Resort & Villas, a member of The Leading Hotels of the World?

Yep, Armonia is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Lesante Cape Resort & Villas, a member of The Leading Hotels of the World have a pool?

Lesante Cape Resort & Villas, a member of The Leading Hotels of the World has 3 indoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 9:00 AM to 7:00 PM.

What luxury perks are available at Lesante Cape Resort & Villas, a member of The Leading Hotels of the World?

Lesante Cape Resort & Villas, a member of The Leading Hotels of the World features a private beach, 3 indoor pools and a full-service spa.

What makes Lesante Cape Resort & Villas, a member of The Leading Hotels of the World a romantic place to stay?

Couples spa treatments and an attached winery, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Lesante Cape Resort & Villas, a member of The Leading Hotels of the World.

Is Lesante Cape Resort & Villas, a member of The Leading Hotels of the World family-friendly?

You bet! With amenities such as a children's pool and supervised childcare, as well as highchairs and childcare services in the guestrooms, it's no surprise that Lesante Cape Resort & Villas, a member of The Leading Hotels of the World is a hit with families.

Does Lesante Cape Resort & Villas, a member of The Leading Hotels of the World serve breakfast?

You bet, complimentary buffet breakfast is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Lesante Cape Resort & Villas, a member of The Leading Hotels of the World?

No, Lesante Cape Resort & Villas, a member of The Leading Hotels of the World does not offer an airport shuttle service.

Is there a bar or restaurant at Lesante Cape Resort & Villas, a member of The Leading Hotels of the World?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Lesante Cape Resort & Villas, a member of The Leading Hotels of the World?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Lesante Cape Resort & Villas, a member of The Leading Hotels of the World?

No, only service animals are allowed.

Lesante Cape Resort & Villas, a member of The Leading Hotels of the World Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 44 out of 47 reviews" "
Rating 8 - Good. 2 out of 47 reviews" "
Rating 6 - Okay. 0 out of 47 reviews" "
Rating 4 - Poor. 1 out of 47 reviews" "
Rating 2 - Terrible. 0 out of 47 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Abigail

Stayed 3 nights in Jun 2024

10/10 Excellent

Andrey, Szentendre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eco-hotel located in a quiet area of the island with astonishing view and great dining options; friendly and attentive staff
Stayed 3 nights in Jun 2024

10/10 Excellent

Georgine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most extraordinary hotels on earth. Spectacular view and service.
Stayed 1 night in Jun 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Lesante Cape, and I must say it was the best resort experience I've ever had. From the moment we arrived, we were blown away by the exceptional service and luxurious amenities. The rooms were beyond what we expected—spacious and immaculately clean, with housekeeping visiting twice a day to ensure everything was perfect. The attention to detail in the room decor and comfort was truly remarkable. The property itself is stunning, offering panoramic views of the sea that are simply breathtaking. Everywhere you look, there is beauty and luxury. It’s a place where you can truly relax and enjoy the serene surroundings. The dining experience at Lesante Cape was another highlight. The food was exquisite, with a wide variety of options to cater to every palate. Each meal was a culinary delight, making dining a pleasure every single day. However, what really sets Lesante Cape apart is the incredible staff. They were so welcoming and helpful, making sure our time in Zakynthos was everything we could dream of. From arranging tours and excursions to providing invaluable insights into all the must-visit spots, they went above and beyond to ensure our stay was unforgettable. I cannot praise this resort enough. Lesante Cape is a true gem, and I will definitely be staying there again. I can’t wait to return and experience the magic once more. Highly recommended!
Stayed 6 nights in May 2024

10/10 Excellent

Sadaf

Stayed 1 night in Jun 2024

10/10 Excellent

Carrie

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Claudine Hannah

Stayed 7 nights in May 2024

10/10 Excellent

Roshni

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really helpful and friendly staff. Lovely grounds around the hotel made to look and feel like a small Greek village with themed nights in the main square, their very own vineyard and vegetable garden with a delicious farm to table restaurant.
Stayed 7 nights in May 2024

10/10 Excellent

Ernest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is stunning and the staff is incredible and attentive to every detail. 5 different dining options are available as well as a great free breakfast to start your day. Absolute perfection.
Stayed 3 nights in May 2024

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in May 2024

10/10 Excellent

Alan R

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay. Friendly and very accommodating staff. Beautifully appointed rooms, lovely environment—landscaping, pools, common areas. Can’t say enough good things about this property. Will definitely recommend
Stayed 2 nights in May 2024

10/10 Excellent

Sridhar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed staying at Lesante Cape. Staff are super friendly, the place is gorgeous and breakfast is exceptional.
Stayed 6 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

10/10 Excellent

Nickolaos

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Jonathan, Wotton under Edge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful settting. Lovely staff
Stayed 2 nights in Jul 2023

10/10 Excellent

Ishai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms,
Stayed 7 nights in Jul 2023

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best property to stay on the Island for the mix of value and amenity. Zakynthos Island is amazing, rustic and old world and largely un-touristed. Beautiful clear water, lots of adventure options.
Stayed 8 nights in Jul 2023

10/10 Excellent

Alessia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent first stay at Lesante Cape. Our room was beautiful and the staff was amazing. Special thanks to Pantelis at concierge for assisting us with various requests and genuinely to all of the staff for a wonderful stay. Food is amazing, as are the grounds and the hotel overall. FYI, our room was an adjoining room and we did notice that sound travels quite a bit. You can hear the neighbouring room quite clearly - something to consider when booking. Besides this small detail, 10/10 recommend Lesante Cape and would absolutely visit again.
Stayed 5 nights in Jun 2023

4/10 Poor

Leslie-Bernard

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointing for any stay but ESPECIALLY at this price point. We experienced repeated embarrassing mistakes that were not addressed by management, including BEING WALKED IN ON BY STAFF & HOUSEKEEPING three times in a 5-night stay. Forgotten orders at the restaurant, wrong room service orders, failure to change towels in private pool villa, staff mopping the gym in the middle of your workout, inconsistent wifi access exemplified an overall lack of attention to detail. We even witnessed the power go out at breakfast. For an all-villa property— we were shocked. After attempting to speak with the hotel manager, we were insulted by offerings of cheap sparkling wine and a small paper-weight trinket. For a plus - the property is beautiful, and the staff at the restaurant and pool work incredibly hard to make your stay positive. The food was also very high-quality but over-priced. (Don’t forget to bring your own water to the pool! It’s not proved free on 31 degree Celsius/ 90 degree Fahrenheit days!) In summary: Hard-working staff has been failed by poor management and lack of training.
Stayed 5 nights in Jun 2023

10/10 Excellent

Marcia, Hollywood

Stayed 1 night in Jun 2023

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is gorgeous and simply perfect. We had the best stay- great service, kind people, and fresh food. We loved it and will recommend it to all.
Stayed 3 nights in Jun 2023

10/10 Excellent

Alon

Stayed 7 nights in May 2023

10/10 Excellent

Blake

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most amazing five-star hotels ive ever stayed at. So sad that we only stayed one night. It was like living in a dream
Stayed 1 night in Sep 2022

10/10 Excellent

Mariyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was absolutely amazing! Staff went above and beyond. Our villa was gorgeous! couldn't recommend more!
Stayed 4 nights in Aug 2022