See all properties
Save

Alpenhotel Fleurs de Zermatt

4.0 star property
Slopeside fun with full-service spa and indoor pool
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Alpenhotel Fleurs de Zermatt

Exterior
Interior
Premium bedding, in-room safe, desk, laptop workspace
Mountain view
Indoor pool, outdoor pool, open 7:00 AM to 8:00 PM, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Pool
  • Spa
  • Housekeeping
The price is NZ$443
includes taxes & fees
26 Jan - 27 Jan

Explore the area

Map
Unterer Mattenweg 41, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ā€Ŗ1 min walkā€¬
  • Zermatt Visitor Center
    ā€Ŗ5 min walkā€¬
  • Zermattā€“Sunnegga Funicular
    ā€Ŗ6 min walkā€¬
  • Sion (SIR)
    ā€Ŗ77 min driveā€¬

Room options

View all photos for Double Room, Mountain View (Style)

Double Room, Mountain View (Style)

Double Room, Mountain View (Style)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Single Room, Mountain View

Standard Single Room, Mountain View

Standard Single Room, Mountain View

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 20 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room, 2 Bedrooms, Balcony, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Family Room, 2 Bedrooms, Balcony, Mountain View

Highlights

Balcony or patio
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Deluxe Double Room (Parterre)

Deluxe Double Room (Parterre)

Deluxe Double Room (Parterre)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Accessible (Parterre)

Double Room, Accessible (Parterre)

Double Room, Accessible (Parterre)

Highlights

Soundproofed
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Highlights

Furnished balcony
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, Balcony, Mountain View (Matterhorn)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, Balcony, Mountain View (Matterhorn)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double Room, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, Mountain View

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Hairdryer
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Room

SCHLOSS Zermatt - Active & CBD Spa Hotel

Pool
Breakfast included
Spa
Pet-friendly
5.0 out of 5, Exceptional, (70)
The price is NZ$1,117
for 1 room
includes taxes & fees
4 Feb - 5 Feb
SCHLOSS Zermatt - Active & CBD Spa Hotel

About the area

Zermatt

At Alpenhotel Fleurs de Zermatt you'll be 1.6 km (1 mi) from Zermatt-Furi Gondola and 2.5 km (1.5 mi) from Sunnegga Paradise - Blauherd Cable Car. Highlights at this ski hotel include a full-service spa, an outdoor swimming pool and an indoor swimming pool. .A day of pampering at Wellness can include access to the sauna and steam room. Matterhorn Lounge is the hotel's own bar. Along with ski-in ski-out access, this hotel offers on-site ski storage. 388 square feet (36 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a sauna. Each morning free buffet breakfast is offered between 7 AM and 10:30 AM. .Places in the area of this 4-property class Zermatt hotel include Matterhorn Glacier Ride and Klein Matterhorn Cable Car.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermattā€“Sunnegga Funicular - 6 min walk
  • Sunnegga Ski Resort - 18 min walk
  • Zermatt-Furi Gondola - 19 min walk
  • Sunnegga Paradise - Blauherd Cable Car - 18 min drive

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ā€ŖMcDonald's - ā€¬6 min walk
  • ā€ŖGolden India - ā€¬4 min walk
  • ā€ŖFuchs - ā€¬5 min walk
  • ā€ŖRistorante Pizzeria CasaMia - ā€¬4 min walk
  • ā€ŖZer Mama Bistro - ā€¬6 min walk

About this property

Alpenhotel Fleurs de Zermatt

Slopeside fun with full-service spa and indoor pool
After a day on the slopes, enjoy treatments at the full-service spa and swim in the indoor and outdoor swimming pools. When the sun goes down, sip aprĆØs-ski drinks in the hotel's bar.

Free breakfast is available daily. Public spaces have free WiFi. This ski hotel also offers ski storage, a health club and a sauna.

This 4-star Zermatt hotel is smoke free.

  • 38 guestrooms or units
  • 388 sq ft of conference space
  • 36 sq. m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Ski equipment storage
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
Alpenhotel Fleurs de Zermatt offers 38 accommodations with espresso makers and a safe. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels.

Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Wellness has 2 treatment rooms. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

Bulgarian, Croatian, English, German, Korean, Macedonian, Russian, Serbian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge

Restaurants on site

  • Matterhorn Lounge

Things to do

  • Art gallery
  • Full-service spa
  • Health club
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Library
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (388 square foot of space)
  • Meeting room

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Alpenhotel Fleurs de Zermatt

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 7:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Alpenhotel Fleurs Zermatt Hotel
Alpenhotel Fleurs Hotel
Alpenhotel Fleurs Zermatt
Alpenhotel Fleurs
Alpenhotel Fleurs de Zermatt Hotel
Alpenhotel Fleurs de Zermatt Zermatt
Alpenhotel Fleurs de Zermatt Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Alpenhotel Fleurs de Zermatt?

Alpenhotel Fleurs de Zermatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Alpenhotel Fleurs de Zermatt?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at Alpenhotel Fleurs de Zermatt on 26 Jan 2025 start from NZ$427.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Alpenhotel Fleurs de Zermatt?

Yep, Wellness is available for guests. It has a steam room and a sauna.

Does Alpenhotel Fleurs de Zermatt have a pool?

Alpenhotel Fleurs de Zermatt has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 8:00 PM (Seasonal outdoor pool open from January to December).

What luxury perks are available at Alpenhotel Fleurs de Zermatt?

Alpenhotel Fleurs de Zermatt features a full-service spa, a health club and an outdoor pool. All guestrooms come with premium bedding and espresso makers.

What makes Alpenhotel Fleurs de Zermatt a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Alpenhotel Fleurs de Zermatt.

Is Alpenhotel Fleurs de Zermatt family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as children's slippers in the guestrooms, it's no surprise that Alpenhotel Fleurs de Zermatt is a hit with families.

Does Alpenhotel Fleurs de Zermatt serve breakfast?

Yeah, our travelers adore the free buffet breakfast here! Served daily from 7 AM to 10:30 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Alpenhotel Fleurs de Zermatt?

No, Alpenhotel Fleurs de Zermatt does not offer an airport shuttle service.

What time are check-in & check-out at Alpenhotel Fleurs de Zermatt?

Check-in begins at 3:30 PM. Check-out time is 11 AM.

Are pets allowed at Alpenhotel Fleurs de Zermatt?

No, pets and service animals are not allowed.

Alpenhotel Fleurs de Zermatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 498 out of 679 reviews" "
Rating 8 - Good. 128 out of 679 reviews" "
Rating 6 - Okay. 32 out of 679 reviews" "
Rating 4 - Poor. 12 out of 679 reviews" "
Rating 2 - Terrible. 9 out of 679 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Samuel, Beaverton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and great spa
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Disliked: Staff & service
Not safe
This hotel didnā€™t live up to expectations. Some of the staff were very friendly, others acted put out and annoyed with guests. Another hotel guest confronted my wife in the spa area over wearing a bathing suit, which really made us uncomfortable. She even flashed us, and we decided to notify the front desk. They clearly didnā€™t want to deal with it and said theyā€™d wait for a manager who ā€˜spoke better Germanā€™ to come. We never heard anything again, even though the other guest was snickering at my wife for the rest of our visit. Would not recommend, too many other options that would be safer.
Stayed 2 nights in Oct 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

James R

Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay here again as it was wonderful!
Stayed 2 nights in Sep 2024

10/10 Excellent

Brenda, GILLETTE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great view of the Matterhorn from our patio. The staff was friendly and accommodating. They stored our luggage then when our room was ready they had it waiting for us in our room. We would stay there again plus it is not far from the train station.
Stayed 2 nights in Sep 2024

10/10 Excellent

Supriya

Stayed 2 nights in Sep 2024

10/10 Excellent

Leena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Place to stay
Stayed 1 night in Oct 2024

8/10 Good

Kim

Travelled with partner
Liked: Amenities
We LOVED the property! Short walk from the train station. Beautiful spa! We would definitely stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice hotel and close to the train station. The bathroom was especially nice - it was very clean and spacious.
Stayed 2 nights in Sep 2024

8/10 Good

Reseller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean, staffs are nice, my only issue is that there's no air conditioner.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room.
Great stay and value for the price. Would recommend. Our only regret is we didnā€™t stay longer in the area.
View from our balcony
Stayed 1 night in Sep 2024

8/10 Good

Janet Ho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool sauna
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, view of the Matterhorn from our room!
Stayed 4 nights in Sep 2024

10/10 Excellent

Shi Xian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of Matterhorn from our room. Managed to catch the sunrise and its so surreal! šŸ‘
Stayed 1 night in Sep 2024

8/10 Good

Joseph, Fairfax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well suited for visitors to the surrounding mountains activities.
Stayed 1 night in Sep 2024

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Munir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places to visit in the world. Hotel was really nice, great location, friendly staff, highly recommended.
Stayed 3 nights in Aug 2024

10/10 Excellent

Seshadri

Stayed 1 night in Aug 2024

10/10 Excellent

Kristen

Stayed 2 nights in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visit to Zermatt and loved staying at Alpenhotel Fleurs de Zermatt. It was a beautiful hotel in a perfect location for our trip. Was approximately a 5 minute walk to the TƤsch train station and central shopping in Zermatt. Close to Denner grocery store and bus station. Staff are super friendly and helpful. Good breakfast each more to start the day. Did not get the opportunity to use the sauna area, but pool was relaxing and closed at 8pm during our visit. Room was spacious and had everything we needed. Would definitely return back here.
Stayed 2 nights in Aug 2024

8/10 Good

Paula

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked how clean and modern the property was while maintaining the ski lodge feel. The pool was a real winner for us since we have a 7 year old who likes pools. The luggage storage room was also very helpful. The negative was that the breakfast was almost depleted by 9-10 am when we were ready for it.
Stayed 1 night in Aug 2024

10/10 Excellent

ANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! Everything is clean and with lots of details. Great breakfast and spa (make sure you include it in your plans). Book a room with a view to Zermatt (you will never forget the sunset and sunrise views!)
Stayed 1 night in Aug 2024