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Aristella Swissflair Hotel & Apartements

4.0 star property
Mountain ski retreat with full-service spa and restaurant

Photo gallery for Aristella Swissflair Hotel & Apartements

Exterior
Deluxe Double Room, Balcony, Mountain View (Matterhorn)
Lobby
Premium bedding, down duvets, pillow-top beds, minibar
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Housekeeping
  • Laundry
  • Free WiFi
The current price is NZ$642
includes taxes & fees
25 Mar - 26 Mar

Explore the area

Map
Steinmattweg 7, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ā€Ŗ1 min walkā€¬
  • Zermatt - Furi
    ā€Ŗ2 min walkā€¬
  • Furi Ski Area
    ā€Ŗ2 min walkā€¬
  • Sion (SIR)
    ā€Ŗ75 min driveā€¬

Room options

View all photos for Double Room, Ground Floor

Double Room, Ground Floor

Double Room, Ground Floor

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Balcony, Mountain View (Modern)

Triple Room, Balcony, Mountain View (Modern)

Triple Room, Balcony, Mountain View (Modern)

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room, Balcony, Mountain View

Family Room, Balcony, Mountain View | Living room

Family Room, Balcony, Mountain View

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
  • 49 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
Blackout curtains
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Bathtub, View (Modern)

Double Room, Bathtub (Modern)

Double Room, Bathtub, View (Modern)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Highlights

Balcony or patio
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
  • 34 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Panoramic Double Room, Balcony, Mountain View

Premium bedding, down duvets, pillow-top beds, minibar

Panoramic Double Room, Balcony, Mountain View

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

BEAUSiTE Zermatt

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.9 out of 5, Exceptional, (395)
The price is NZ$2,088
for 1 room
includes taxes & fees
8 Mar - 9 Mar
BEAUSiTE Zermatt

About the area

Zermatt

At Aristella Swissflair Hotel & Apartements you'll be within steps of Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. Highlights at this ski hotel include a full-service spa, a restaurant and free buffet breakfast. .A day of pampering at Aristella can include access to the sauna and hot tub. Enjoy the Hot tub and sauna as well as access to a driving range and rock climbing. Additionally, you'll find free Wi-Fi in public areas, ski storage and ski passes. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .In the area of this 4-property class Zermatt hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt - Furi - 2 min walk
  • Zermatt Visitor Center - 8 min walk
  • Zermatt-Furi Gondola - 11 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 8 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ā€ŖBrown Cow - pub - ā€¬5 min walk
  • ā€ŖZermatt Kaffee Rƶsterei & Kitchen - ā€¬2 min walk
  • ā€ŖHarry`s Ski Bar - ā€¬3 min walk
  • ā€ŖSnowboat Bar - ā€¬4 min walk
  • ā€ŖPapperla Pub - ā€¬2 min walk

About this property

Aristella Swissflair Hotel & Apartements

Mountain ski retreat with full-service spa and restaurant
Have fun with on-site winter activities, including downhill skiing, snowboarding and ice skating. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes.

There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

Smoking is allowed in designated areas at this 4-star Zermatt hotel.

  • 28 guestrooms or units
  • 4 levels
  • Built in 1963
  • Buffet breakfast (free)
  • Terrace on the roof
  • Ski lift tickets
  • Ski equipment storage
  • Dry cleaning
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Newspapers for purchase
  • ATM
  • Lift
  • Smoking in designated areas
  • Dining venue
Aristella Swissflair Hotel & Apartements offers 28 accommodations with minibars and espresso makers. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aristella. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English, French, German, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge) from 8:00 AM to 5:00 PM
  • Train station shuttle on request
  • Ski shuttle nearby
  • Train station drop-off (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A restaurant

Things to do

  • 9-hole adjacent golf course
  • Books
  • Downhill skiing
  • Full-service spa
  • Golf driving range
  • Helicopter/aeroplane tours
  • Ice skating
  • Rock climbing
  • Ropes course
  • Sauna
  • Ski passes
  • Ski storage
  • Snowboarding
  • Spa tub
  • Steam room

Family friendly

  • Soundproofed rooms

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Heated floor
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 7:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed during the autumn season.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 800 per vehicle (maximum occupancy 6)
  • Airport shuttle fee per child: CHF 800

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Air conditioning is not provided
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. Air conditioning is not provided. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Aristella
Aristella Hotel
Aristella Zermatt
Hotel Aristella
Hotel Aristella Zermatt
Aristella Hotel Zermatt
Aristella Swissflair Hotel Apartements Zermatt
Aristella Swissflair Hotel Apartements
Aristella Swissflair Apartements Zermatt
Aristella Swissflair Apartements
Aristella Swissflair Hotel & Apartements Hotel
Aristella Swissflair Hotel & Apartements Zermatt
Aristella Swissflair Hotel & Apartements Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Aristella Swissflair Hotel & Apartements?

Aristella Swissflair Hotel & Apartements offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Aristella Swissflair Hotel & Apartements?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Aristella Swissflair Hotel & Apartements on 25 Mar 2025 start from NZ$626.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Aristella Swissflair Hotel & Apartements?

Yep, Aristella is available for guests. It has a hot tub, a steam room and a sauna.

What makes Aristella Swissflair Hotel & Apartements a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Aristella Swissflair Hotel & Apartements.

Does Aristella Swissflair Hotel & Apartements serve breakfast?

Sure does, free buffet breakfast is served daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Aristella Swissflair Hotel & Apartements?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Aristella Swissflair Hotel & Apartements?

Yep, you can grab a meal at Aristella Swissflair Hotel & Apartements's onsite restaurant.

What time are check-in & check-out at Aristella Swissflair Hotel & Apartements?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Aristella Swissflair Hotel & Apartements?

No, only service animals are allowed.

Is there a golf course on site at Aristella Swissflair Hotel & Apartements?

There is a golf course next to Aristella Swissflair Hotel & Apartements.

Aristella Swissflair Hotel & Apartements Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 140 out of 171 reviews
Rating 8 - Good. 24 out of 171 reviews
Rating 6 - Okay. 4 out of 171 reviews
Rating 4 - Poor. 2 out of 171 reviews
Rating 2 - Terrible. 1 out of 171 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic place to stay. All the staff so friendly and a superb breakfast on offer. Felt very secure and safe and was great to have an in room safe for valuables like passport and cash. Would thoroughly recommend
Stayed 7 nights in Sep 2024

10/10 Excellent

Laxmi Vijigeesh

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and good staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Cari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is awesome, great views of Matterhorn, on 4th floor! Breakfast is included! This is our second stay at this property, will continue to book at this property.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, the breakfast was excellent and we had an amazing Matterhorn view from our balcony. We would definitely stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Angie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect in every way! Lovely hotel, the staffs were friendly and very helpful! Close to everything and easy walk to town.
Stayed 2 nights in Aug 2024

10/10 Excellent

Philip

Disliked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Unbelievable hotel I would stay here every time the owner. Is very friendly and knowledgeable, and the rooms are very clean and quiet.Easy walk from the train station may be ten minutes
Stayed 1 night in Aug 2024

10/10 Excellent

Dr Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating. Thoroughly recommend.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Jul 2024

10/10 Excellent

Na

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Rakesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly service. Walkable distance to Matterhorn gondola station, plenty of nice restaurants. Close to train station but you will need Hotel Taxi if you are carrying luggage.
Stayed 1 night in Jun 2024

8/10 Good

Chalida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, walkable to everything. Especially liked very helpful staff. front desk woman went out of her way to help me with a transportation problem.
Stayed 1 night in Apr 2024

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Father and son trip
Amazing hotel. Great location and very friendly staff
Stayed 4 nights in Mar 2024

6/10 Okay

Judith

Stayed 2 nights in Mar 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel and easy spot to walk into village or to ski lifts.
Front entrance
Single room
Stayed 5 nights in Dec 2023

10/10 Excellent

S J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and very friendly staff. Thanks!
Stayed 4 nights in Nov 2023

10/10 Excellent

Yu Kwok,

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2023

10/10 Excellent

Ludwig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property with amazing, professional, friendly staff. I enjoyed my stay here. Love the room, the staff, the location, the breakfast, everything!! Thank you!
Stayed 3 nights in Oct 2023

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I loved our stay at Aristella, the staff was very very helpful. We enjoyed using the SPA, everything was clean and the breakfast was great! We would go there again if we visit Zermatt again.
Stayed 1 night in Sep 2023

10/10 Excellent

Pieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Weimin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

YUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice stay, good stuff and good service.
Stayed 1 night in Apr 2023

10/10 Excellent

Monique

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
One of my friends and I planned a ski trip to Zermatt and stayed at the Aristella. The complimentary breakfast was excellent. A great assortment and the best scrambled eggs I've ever had! The staff were all pleasant and helpful. The room was clean and comfortable, and the chocolate left each day was a nice surprise. The location was also very convenient for dining and quick walk to the ski lift. Highly recommend!
Stayed 6 nights in Feb 2023