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CERVO Mountain Resort

5.0 star property
Luxurious slopeside hotel with a full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for CERVO Mountain Resort

Room (Alpinist Roof Suite) | Terrace/patio
Exterior
Room (Huntsman Lodge)
Restaurant
Room (Alpinist Roof L) | Bathroom

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Riedweg 156, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    1 min walk
  • Zermatt–Sunnegga Funicular
    5 min walk
  • Zermatt - Furi
    9 min walk
  • Sion (SIR)
    75 min drive

Room options

View all photos for Room (Huntsman Spa Suite)

Room (Huntsman Spa Suite)

Room (Huntsman Spa Suite)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Fridge
Bathrobes
Hairdryer
Private bathroom
  • 55 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist Roof Junior Suite)

Room (Alpinist Roof Junior Suite)

Room (Alpinist Roof Junior Suite)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Fridge
Bathrobes
Hairdryer
Private bathroom
  • 49 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist Roof Suite)

Room (Alpinist Roof Suite)

Room (Alpinist Roof Suite)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Fridge
Bathrobes
Hairdryer
Private bathroom
  • 82 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist Spa Suite)

Room (Alpinist Spa Suite)

Room (Alpinist Spa Suite)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Fridge
Bathrobes
Hairdryer
Private bathroom
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Huntsman Lodge)

Room (Huntsman Lodge)

Room (Huntsman Lodge)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Fridge
Bathrobes
Hairdryer
Private bathroom
  • 240 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Huntsman S)

Room (Huntsman S)

Room (Huntsman S)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Fridge
Bathrobes
Hairdryer
Private bathroom
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist Roof L)

Room (Alpinist Roof L)

Room (Alpinist Roof L)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Fridge
Bathrobes
Hairdryer
Private bathroom
  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist L)

Room (Alpinist L)

Room (Alpinist L)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Fridge
Bathrobes
Hairdryer
Private bathroom
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist M)

Room (Alpinist M)

Room (Alpinist M)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Fridge
Bathrobes
Hairdryer
Private bathroom
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist S)

Room (Alpinist S)

Room (Alpinist S)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Fridge
Bathrobes
Hairdryer
Private bathroom
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room
BEAUSiTE Zermatt
Pool
Hot tub
Breakfast included
Spa
4.9 out of 5, Exceptional, (373)
The price is NZ$676
for 1 night
includes taxes & fees
20 Nov - 21 Nov
BEAUSiTE Zermatt

About the area

Zermatt

A luxury stay in Zermatt awaits you at CERVO Mountain Resort. You'll find Zermatt-Furi Gondola and Matterhorn Glacier Ride in the area. Highlights at this ski hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing visit to Mountain Ashram Spa can include hot stone massages, sports massages and body treatments along with access to the sauna and hot tub. For a drink, you can stop by the hotel's own lounge bar. Along with ski-in ski-out access, this hotel offers on-site ski storage and ski passes. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a sauna. Free full breakfast is available daily between 7:00 AM and 10:30 AM. There's also free parking nearby, along with the convenience of free train pick-up service. .Places in the area of this 5-property class Zermatt hotel include Klein Matterhorn Cable Car and Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt - Furi - 9 min walk
  • Zermatt Visitor Center - 9 min walk
  • Zermatt-Furi Gondola - 17 min walk
  • Sunnegga Ski Resort - 18 min walk

Getting around

  • Zermatt Gornergratbahn Station - 9 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Golden India - ‬8 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬6 min walk
  • ‪Harry`s Ski Bar - ‬6 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬9 min walk
  • ‪Zer Mama Bistro - ‬4 min walk

About this property

CERVO Mountain Resort

Luxurious slopeside hotel with a full-service spa
Indulge in a treatment at the full-service spa or enjoy a swim in the outdoor swimming pool after a day on the slopes. Conveniences like ski storage, ski passes and shopping on site allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 2 restaurants on site, along with a coffee shop/cafΘ. Free breakfast is served daily. WiFi is free in public spaces. This luxury hotel also offers a 24-hour fitness centre and a sauna.

This 5-star Zermatt hotel is smoke free.

  • 54 guestrooms or units
  • 4 levels
  • 6 buildings
  • 2 dining venues
  • Built in 2008
  • Full breakfast (free)
  • Ski lift tickets
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Coffee shop
CERVO Mountain Resort offers 54 accommodations with tablet computers and iPod docking stations. Rooms open to balconies. Each accommodation is individually furnished. Fridges, coffee/tea makers and minibars are provided. Bathrooms include baths or showers, dressing gowns, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Mountain Ashram Spa has massage/treatment rooms. Services include hot stone massages, sports massages and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Aromatherapy
  • Hot stone massages
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • 6 buildings
  • Banquet hall
  • Built in 2008
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels
  • IPod dock
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between 24 April and 26 June.

Access methods

Staffed front desk

Pets

  • Pets: CHF 30 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 150 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards and cash. Cashless payment methods are available for all transactions.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

CERVO Mountain Boutique
CERVO Mountain Boutique Resort
CERVO Mountain Boutique Resort Zermatt
CERVO Mountain Boutique Zermatt
CERVO Mountain Resort
Mountain Boutique
CERVO Mountain Resort Hotel
CERVO Mountain Resort Zermatt
CERVO Mountain Boutique Resort
CERVO Mountain Resort Hotel Zermatt

Frequently asked questions

What is the cancellation policy at CERVO Mountain Resort?

CERVO Mountain Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at CERVO Mountain Resort?

Yep, Mountain Ashram Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body treatments and hot stone massages.

Does CERVO Mountain Resort have a pool?

CERVO Mountain Resort has an outdoor pool.

What luxury perks are available at CERVO Mountain Resort?

CERVO Mountain Resort features a full-service spa, an outdoor pool and 2 restaurants.

What makes CERVO Mountain Resort a romantic place to stay?

A hot tub and a lounge bar, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at CERVO Mountain Resort.

Does CERVO Mountain Resort serve breakfast?

Yep, free full breakfast is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at CERVO Mountain Resort?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at CERVO Mountain Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at CERVO Mountain Resort?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

CERVO Mountain Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 115 out of 128 reviews" "
Rating 8 - Good. 9 out of 128 reviews" "
Rating 6 - Okay. 2 out of 128 reviews" "
Rating 4 - Poor. 1 out of 128 reviews" "
Rating 2 - Terrible. 1 out of 128 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher Johann

Stayed 3 nights in Jul 2024

2/10 Terrible

ghassan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

simone

Stayed 2 nights in Aug 2023

10/10 Excellent

Charles

Stayed 1 night in Sep 2022

10/10 Excellent

Charles

Stayed 1 night in Sep 2022

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 2 nights in Sep 2022

10/10 Excellent

Mansour

Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel Ever
Best staff, culture and friendliness. Food was so good, no matter which restaurant. We will be coming back!!!
Stayed 4 nights in Apr 2022

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really ski in/out. Fabulous property. Ridiculously expensive.
Stayed 6 nights in Jan 2022

6/10 Okay

Omar, Los Angeles

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property Is beautiful and very pleasant to stay at, however they may be short staffed or overworked, as the service was not up to the standard of the room rate. Our food was late, sometimes cold.
Stayed 2 nights in Sep 2021

10/10 Excellent

Soud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic - perfect mountain hote
We absolutely Loved every element of the hotel. The food And drink especially was amazing
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome service in a great location. Maybe a bit ‘young’ for some people’s taste but we loved it.
Stayed 6 nights in Dec 2020

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2020

4/10 Poor

Sven

Disliked: Cleanliness, room comfort
Cervo had a high rating on many platforms but we were very disapointed in which condition we found this place. The hotel was not ready for our arrival, e.g. construction work was on going, ski room was not opened yet, dust everywhere incl.our room, from 5 restaurants/bars on the webpage only 1-2 opened, room cleaning only by request and not even properly done, restaurants reservations were mixed up several times. Despite nice design, beautiful spa area, nice food and good selection of wines, the place seemed poorly run and we felt that the hotel did not meet the 5* standard.
Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nicely decorated, delicious breakfast, friendly staff!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home comfort with plenty of amenities and goodies!
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
View was outstanding, good breakfast, helpful staff
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The chalet is pretty new and in very good condition. It’s high up on the hill, so it has a good view.
Stayed 1 night in Aug 2019

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CERVO is the best of Zermatt
This was our first trip to Zermatt. From the moment we walked in we felt special. Our room had a perfect view of the Matterhorn and could not have been more comfortable. From the daily stocking of Swiss beer in the fridge to the heated floors in the bathroom everything was perfect. Our meal at Puro was the best of our trip - the food and service were legendary. The location is wonderful with access by elevator and tunnel just outside of the center of town. Do yourself a favor and stay here!!
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and service. Arrived very late and they made us food after the restaurant was closed. Opened wine for us. Quickly checked us in. I would never stay anywhere else
Stayed 4 nights in Jul 2019

10/10 Excellent

Paria, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property in one of the location in Zermatt! Staff are absolutely fantastic and so nice! The food including the breakfast is absolutely delicious! Everything is taken care of to the details! I would definitely come back again.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are outstanding, the restaurant is great and very popular so make sure to book your table. The rooms are spacious and very comfortable with great views from the balcony.
Stayed 3 nights in Apr 2019