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Hotel Ambassador Zermatt

4.0 star property
Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise

Photo gallery for Hotel Ambassador Zermatt

Interior entrance
View from property
Dinner served, fondue, garden views
Premium bedding, pillow-top beds, minibar, in-room safe
Mountain view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Hot tub
  • Pool
The current price is NZ$621
includes taxes & fees
13 May - 14 May

Explore the area

Map
Spissstrasse 10, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ā€Ŗ1 min walkā€¬
  • Zermatt-Furi Gondola
    ā€Ŗ16 min walkā€¬
  • Sunnegga Ski Resort
    ā€Ŗ20 min driveā€¬
  • Sion (SIR)
    ā€Ŗ75 min driveā€¬

Room options

View all photos for 1 Bed Room Suite in Suite

Flat-screen TV

1 Bed Room Suite in Suite

Highlights

Separate dining area
Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds and 1 Queen Sofa Bed

View all photos for 2 Room Suite in Family room

Flat-screen TV

2 Room Suite in Family room

Highlights

Separate dining area
Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 60 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Beds

View all photos for Double Room, Mountain View (Matterhorn)

Premium bedding, pillow-top beds, minibar, in-room safe

Double Room, Mountain View (Matterhorn)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
Bathrobes
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double or Twin Room

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Double or Twin Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
Bathrobes
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

About the area

Zermatt

At Hotel Ambassador Zermatt you'll be within steps of Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa. Highlights at this hotel include a restaurant, an indoor swimming pool and free buffet breakfast. .The restaurant, Restaurant Tapas & Wine, serves fondue and is open for dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the Hot tub, sauna and pool loungers as well as access to bike hire. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free breakfast is served. .In the area of this 4-property class Zermatt hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 8 min walk - 0.7 km
  • Zermatt - Furi - 9 min walk - 0.8 km
  • Zermatt-Furi Gondola - 16 min walk - 1.4 km
  • Sunnegga Ski Resort - 20 min drive - 5.1 km

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 1 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ā€ŖMcDonald's - ā€¬3 min walk
  • ā€ŖGolden India - ā€¬2 min walk
  • ā€ŖLe Petit Royal - ā€¬4 min walk
  • ā€ŖFuchs - ā€¬5 min walk
  • ā€ŖRestaurant Derby - ā€¬4 min walk

About this property

Hotel Ambassador Zermatt

Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise
Hotel Ambassador Zermatt offers its guests an indoor pool, Access to hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. A terrace, multilingual staff, and ski storage are also featured at the business-friendly Hotel Ambassador Zermatt.

This 4-star Zermatt hotel is smoke free.

  • 84 guestrooms or units
  • 3 buildings
  • Built in 1978
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Ambassador Zermatt offers 84 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, French, German, Greek, Italian, Portuguese, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of CHF 55
  • Snack bar/deli

Restaurants on site

  • Hotelbar
  • Restaurant Tapas & Wine

Things to do

  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between 31 October and 6 December.

Access methods

Staffed front desk

Pets

  • Pets: CHF 15.00 per pet
  • Only dogs and cats are allowed
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CHF 90 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 15.00 per pet
  • Crib (infant bed) fee: CHF 90 per night
  • Hosted evening meal: CHF 55

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Ambassador Hotel Zermatt
Ambassador Zermatt
Ambassador Zermatt Hotel
Hotel Ambassador Zermatt
Zermatt Ambassador Hotel
Hotel Ambassador Zermatt Hotel
Hotel Ambassador Zermatt Zermatt
Hotel Ambassador Zermatt Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Hotel Ambassador Zermatt?

Hotel Ambassador Zermatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Ambassador Zermatt?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Ambassador Zermatt on 13 May 2025 start from NZ$604.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Ambassador Zermatt have a pool?

Hotel Ambassador Zermatt has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Hotel Ambassador Zermatt a romantic place to stay?

1 hot tub and garden-view dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hotel Ambassador Zermatt.

Is Hotel Ambassador Zermatt family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as children's slippers in the guestrooms, it's no surprise that Hotel Ambassador Zermatt is a hit with families.

Does Hotel Ambassador Zermatt serve breakfast?

Sure does, complimentary buffet brekkie is available daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Ambassador Zermatt?

No, Hotel Ambassador Zermatt does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Ambassador Zermatt?

Yep, they've got a lounge bar and an onsite restaurant that serves fondue. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Ambassador Zermatt?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hotel Ambassador Zermatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 256 out of 438 reviews
Rating 8 - Good. 142 out of 438 reviews
Rating 6 - Okay. 26 out of 438 reviews
Rating 4 - Poor. 9 out of 438 reviews
Rating 2 - Terrible. 5 out of 438 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing 2-day trip to Zermatt with family

From check-in to the breakfast service team and onsite restaurant & bar, everyone was so friendly and helpful in making sure we had a nice stay in Zermatt. Also, the view of the Matterhorn from our room was amazing.
Stayed 2 nights in Jan 2025

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first trip to Zermatt. So we were really unsure of our lodging choice. Fortunately it met or exceeded our expectations, which really helped to make overall experience wonderful.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
What a great stay! Rooms were clean, location was excellent, front desk staff was lovely as was Simon the bartender. Will definitely be back next year!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Charlsie

Stayed 2 nights in Dec 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swiss Alps

Great location and friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
if you are looking for a simple room to stay at in Zermat then this is the perfect place. Everything was up to par, the room was constantly cleaned we always had fresh towels and the hotel staff will bring you a robe and slippers if asked. The ski rental is connected to the hotel therefore we did not have to walk far to rent skis which was extremely convenient. The breakfast was delicious every morning and the staff was all very nice and helpful. I would definitely stay at this hotel again if returning.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend
Stayed 1 night in Jan 2025

10/10 Excellent

linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Pool

Beautiful and unusual pool made with stainless steel walls Lovely sauna and hot tub. Perfect for relaxing
Stayed 1 night in Dec 2024

10/10 Excellent

Billy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front staff. We was served by Mr. Lucas. Thank you
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything 10/10. Will come back with family.
Stayed 3 nights in Dec 2024

8/10 Good

Mayank

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Iris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Steps from the train station, gornergrat station, and so close to shopping and dining.
Stayed 3 nights in Dec 2024

10/10 Excellent

Luis Heitor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff! Really recommend the place!
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to train station

Close to train station. Staff are accomodating esp the reception. We got the family suite and was spacious like a mini apartment. Amenities like bathrobes, slippers are included.
Stayed 1 night in Oct 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tobin

Travelled with partner
Liked: Cleanliness, amenities
Excellent breakfast. Arsen at front desk super helpful!
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Ashish

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing hospitality, we had to take early morning train to Milano so we requested packed breakfast, and they packed a very nice meal!! Also gave us great dining recommendations around Matterhorn
Stayed 1 night in Sep 2024

10/10 Excellent

Sathiya, Leesburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matterhorn view from the room
Stayed 2 nights in Sep 2024

10/10 Excellent

Rene

Stayed 3 nights in Sep 2024

10/10 Excellent

Jignesh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
none
Stayed 1 night in Sep 2024

8/10 Good

Catarina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
The view of the Matterhorn!
Stayed 1 night in Aug 2024

6/10 Okay

Katie

Stayed 1 night in Aug 2024