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Hotel Daniela

4.0 star property
Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise

Photo gallery for Hotel Daniela

Sauna, hot tub, steam room, hot stone massages, Thai massages
View from property
Sauna, hot tub, steam room, hot stone massages, Thai massages
Alpine Roof Suite
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet-friendly
  • Housekeeping
  • Free WiFi
The current price is NZ$590
includes taxes & fees
2 Apr - 3 Apr

Explore the area

Map
Steinmattstrasse 39, Postfach 354, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt - Furi
    ‪1 min walk‬
  • Furi Ski Area
    ‪1 min walk‬
  • Sion (SIR)
    ‪75 min drive‬

Room options

View all photos for Cosy Room

Free toiletries, hair dryer, towels, soap

Cosy Room

Highlights

Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2019
Renovated in 2017
Blackout curtains
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Alpine Roof Suite

Alpine Roof Suite | Living room

Alpine Roof Suite

Highlights

Balcony
Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2019
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Swiss Style Double Room

Swiss Style Double Room

Swiss Style Double Room

Highlights

Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2019
Renovated in 2017
Blackout curtains
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Swiss Style Double Room Plus

Swiss Style Double Room Plus | Bathroom

Swiss Style Double Room Plus

Highlights

Balcony
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2019
Renovated in 2017
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Swiss Style Family Room

Swiss Style Family Room

Swiss Style Family Room

Highlights

Balcony
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2019
Renovated in 2017
  • 40 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Basic Room, Ground Floor

Free toiletries, hair dryer, towels, soap

Basic Room, Ground Floor

Highlights

Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2019
Blackout curtains
Private bathroom
Coffee/tea maker
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Zermatt

At Hotel Daniela you'll be within steps of Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. Highlights at this hotel include free buffet breakfast, a full-service spa and Access to hot tub. .A day of pampering at Gädi SPA can include hot stone massages and Thai massages along with access to the sauna and hot tub. Plus you'll find free Wi-Fi in public areas, a sauna and ski storage. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free train pick-up service. .In the area of this 4-property class Zermatt hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.1 km
  • Zermatt Visitor Center - 9 min walk - 0.8 km
  • Zermatt-Furi Gondola - 9 min walk - 0.8 km
  • Sunnegga Ski Resort - 20 min drive - 5.1 km

Getting around

  • Zermatt Gornergratbahn Station - 9 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Restaurant du Pont - ‬5 min walk
  • ‪Brown Cow - pub - ‬5 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬2 min walk
  • ‪Harry`s Ski Bar - ‬3 min walk
  • ‪Whymper-Stube - ‬4 min walk

About this property

Hotel Daniela

Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise
Hotel Daniela offers its guests a full-service spa, Access to hot tub, and a sauna. WiFi is free in public spaces. Free breakfast is served daily. Spa services, a terrace, and multilingual staff are also featured at Hotel Daniela. A complete renovation of Hotel Daniela was completed in October 2019.

This 4-star Zermatt hotel is smoke free.

  • 1 building
  • 23 guestrooms or units
  • 3 levels
  • Built in 1988
  • Buffet breakfast (free)
  • Ski equipment storage
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
Hotel Daniela offers 23 accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

Gädi SPA has 1 treatment room. Services include hot stone massages, sports massages and Thai massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Languages

English, French, German, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM

Things to do

  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Sauna
  • Ski storage
  • Spa tub
  • Steam room

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Treatment room

Accessibility

  • Hardwood flooring in public areas
  • Lift
  • Tile flooring in public areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, sofa beds and high chair
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, sofa beds and high chair. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, debit cards, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Daniela Hotel
Daniela Zermatt
Hotel Daniela
Hotel Daniela Zermatt
Daniela Hotel Zermatt
Hotel Daniela Hotel
Hotel Daniela Zermatt
Hotel Daniela Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Hotel Daniela?

Hotel Daniela offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Daniela?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Daniela on 2 Apr 2025 start from NZ$574.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hotel Daniela?

Yep, Gädi SPA is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy services like sports massages.

Does Hotel Daniela serve breakfast?

Sure does, complimentary buffet brekkie is available daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Daniela?

No, Hotel Daniela does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Daniela?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Daniela?

Dogs are welcome at Hotel Daniela, with food and water bowls on offer.

Hotel Daniela Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 309 out of 413 reviews
Rating 8 - Good. 89 out of 413 reviews
Rating 6 - Okay. 12 out of 413 reviews
Rating 4 - Poor. 1 out of 413 reviews
Rating 2 - Terrible. 2 out of 413 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff fantastic
Stayed 1 night in Aug 2024

10/10 Excellent

Alvaro

Stayed 1 night in Jul 2024

10/10 Excellent

Holly, Batavia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our entire experience at Hotel Daniela! You’ll find a welcoming lobby & staff, the coziest rooms and most delicious breakfast buffet. The hiking offerings are abundant & we appreciated the sauna & spa afterwards. Daily fruit & cake too! Victoria & Tania were the most helpful of hostesses. We shall return!
Stayed 3 nights in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. Can’t wait to come back. The staff went out of their way to make sure we were taken care off.
Stayed 1 night in Jun 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We absolutely loved staying at hotel Daniela. The people were sooooo friendly and helpful. I would come back here in a minute.
Stayed 4 nights in May 2024

10/10 Excellent

Ambica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place with very attentive staff. The rooms are big with windows and balconies, very well appointed and Uber clean. The staff is well trained, proactive and helpful. Would love to stay here again.
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I chose this place and couldn't have been happier with our selection. The staff (Julekha, Alena, Silvana) were all incredible and super friendly. They were all so genuinely happy and welcoming. These guys made the stay even better and will certainly come back and stay here at hotel Daniela on our next visit. The room was super spacious with a large and clean bathroom with heated tile floors. The ski lockers were great and the breakfast has been by far one of my favorites.
Stayed 3 nights in Mar 2024

10/10 Excellent

Hanjia

Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Toby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great hotel I would definitely stay there again. The workers were so nice and welcoming!
Stayed 2 nights in Feb 2024

10/10 Excellent

Daniella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful week! Staff very helpful, very much clean, wonderful breakfast and a delicious SPA.
Stayed 5 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

David

Stayed 7 nights in Dec 2023

10/10 Excellent

Nada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

YING TSE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great people and great location
The place was beautiful and comfortable. We were greeted warmly by the front desk when checking in, their breakfast has many choices from fresh fruits to ham and cheese, they even has overnight oats and local made yogurt! The location of the hotel is also not far from the skiing location. We can even see a peek of Matterhorn from our room balcony.
Hearty breakfast
Fireplace at their lobby
Peek of Matterhorn
Stayed 2 nights in Dec 2023

10/10 Excellent

Sue Lin, Baltimore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Daniela was a superb experience in Zermatt. The front desk staff and dining area staff were attentive and most welcoming. The room had a great comfortable bed and the bathroom and closet area and all other areas were perfect. I will most definitely recommend this property to my traveling friends.
Stayed 3 nights in Nov 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Jihyung

Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Stayed 5 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain Perfection
The warmest welcome, the most beautiful balcony view, and helpful staff. After arriving on a whim and with no plans, we ended up taking the perfect advice from Julika. Train to Gronergrat, hiking, dinner at the Julen ( the best arugula soup!), finding the herd of sheep, and exploring town. Easily located, abundant breakfast options, cozy lobby, smart business branding, comfortable rooms, and a family story of grit and excellence. A stay to be remembered! Thank you!
Stayed 1 night in Sep 2023

10/10 Excellent

tyler

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is by far our favorite, the hotel clerk was amazing too talk to and gave us a bunch of information to go into zermatt and have fun! The spa and steam room and sauna are the best I have ever seen anywhere in the world. What a hidden and golden place this is. Breakfast is home style where you can tell they make it all from scratch and it’s like your momma made it at home, if she was really good at cooking anyway. 10/10 recommend to anyone traveling here to book this hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

Anchal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a extremely pleasant surprise! Rustic setting . Breakfast had a lot of variety and choices for all . Will recommend to friends .
Stayed 1 night in Aug 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cozy hotel. Awesome staff, wonderful breakfast and a relaxing spa. The details like the welcome board/map, flowers and a chocolate in the room were a nice touch. The free sweets and mini bar, also a nice touch. Great location and our room had view of the Matterhorn. Highly recommend this hotel.
Stayed 2 nights in Aug 2023

10/10 Excellent

Maggie, Morganville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is in a very convenient location with the Matterhorn Express, many restaurants and shops within walking distance. It’s about 10min walk from the Zermatt train station. The staff is very friendly. We enjoyed our stay and will definitely come back for our next trip.
Stayed 2 nights in Jun 2023