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Hotel Monte Rosa

4.0 star property
Luxury hotel connected to a shopping centre in Zermatt with a golf course

Photo gallery for Hotel Monte Rosa

Exterior
Matterhorn Suite | View from room
Enzian Superior Double Room
Indoor pool
Monte Rosa Suite, Mountain View

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Hot tub
  • Gym

Explore the area

Map
Bahnhofstrasse 80, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪9 min walk‬
  • Sunnegga Ski Resort
    ‪20 min drive‬
  • Sion (SIR)
    ‪77 min drive‬

Room options

View all photos for Enzian Superior Double Room

Enzian Superior Double Room

Enzian Superior Double Room

Highlights

Individually furnished
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Monte Rosa Suite, Mountain View

Premium bedding, down duvets, pillow-top beds, free minibar

Monte Rosa Suite, Mountain View

Highlights

Separate sitting area
Individually furnished
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Plasma TV
Hypo-allergenic bedding
  • 55 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Matterhorn Suite

Matterhorn Suite

Matterhorn Suite

Highlights

Separate sitting area
Individually furnished
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Plasma TV
Hypo-allergenic bedding
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Edelweiss Deluxe Room, Mountain View

Edelweiss Deluxe Room, Mountain View

Edelweiss Deluxe Room, Mountain View

Highlights

Separate sitting area
Individually furnished
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Plasma TV
Hypo-allergenic bedding
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Alpenrose Double Room

Alpenrose Double Room

Alpenrose Double Room

Highlights

Individually furnished
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Whymper Suite

Whymper Suite

Whymper Suite

Highlights

Separate sitting area
Individually furnished
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Plasma TV
Hypo-allergenic bedding
  • 75 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

About the area

Zermatt

Hotel Monte Rosa places you in the heart of Zermatt, connected to a shopping centre and 0.7 km (0.5 mi) from Zermatt-Furi Gondola. Highlights at this luxury hotel include a golf course, a restaurant and a nightclub. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, outdoor tennis court, Hot tub and sauna. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of a free area shuttle. .Places in the area of this 4-property class Zermatt City Centre hotel include Matterhorn Glacier Ride and Klein Matterhorn Cable Car.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.1 km
  • Matterhorn Museum - 1 min walk - 0.1 km
  • Zermatt-Furi Gondola - 9 min walk - 0.8 km
  • Sunnegga Ski Resort - 20 min drive - 5.1 km

Getting around

  • Zermatt Gornergratbahn Station - 6 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Restaurant du Pont - ‬2 min walk
  • ‪Brown Cow - pub - ‬2 min walk
  • ‪Old Zermatt - ‬1 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬2 min walk
  • ‪Stefanie's Creperie - ‬1 min walk

About this property

Hotel Monte Rosa

Luxury hotel connected to a shopping centre in Zermatt with a golf course
Hotel Monte Rosa offers its guests a golf course, an outdoor tennis court, and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. A nightclub, a fitness centre, and a sauna are also featured at the luxury Hotel Monte Rosa. You'll have access to the indoor pool and outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Zermatt hotel.

  • 41 guestrooms or units
  • 6 levels
  • 2 buildings
  • Nightclub
  • Deli
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Monte Rosa offers 41 accommodations with free minibar items and minibars. Each accommodation is individually furnished. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Awards and affiliations

Hotel Monte Rosa is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay.
The property is a member of Historic Hotels of Europe.

Languages

English, French, German, Italian

Similar properties

Exterior

Mont Cervin Palace

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.8 out of 5, Exceptional, 180 reviews
Mont Cervin Palace

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 30 for adults and CHF 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 9-hole golf course
  • Bicycle rentals
  • Golf driving range
  • Gym
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Hot tub
  • Ice skating
  • Indoor pool (guest access)
  • Library
  • Nightclub
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Snow sports gear

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Lift (80 centimetre wide door)

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between 13 April and 13 June.

Access methods

Staffed front desk

Pets

  • Pets: CHF 40 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 160.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 30 for adults and from CHF 20 for children
  • Airport shuttle fee: CHF 600 per vehicle (one way)
  • Pet fee: CHF 40 per pet, per night
  • Rollaway bed fee: CHF 160.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Monte Rosa
Hotel Monte Rosa Zermatt
Monte Rosa Zermatt
Monte Rosa Hotel
Monte Rosa Zermatt
Hotel Monte Rosa Hotel
Hotel Monte Rosa Zermatt
Hotel Monte Rosa Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Hotel Monte Rosa?

Hotel Monte Rosa offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Hotel Monte Rosa a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Monte Rosa.

Is Hotel Monte Rosa family-friendly?

You bet! With amenities such as babysitting services, a playground and laundry facilities, it's no surprise that Hotel Monte Rosa is a hit with families.

Are there hot tubs in the rooms at Hotel Monte Rosa?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Monte Rosa serve breakfast?

Yep, buffet brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Monte Rosa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Monte Rosa?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed seasonally each year from April 13 until June 13.

What time are check-in & check-out at Hotel Monte Rosa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Monte Rosa?

Dogs are welcome at Hotel Monte Rosa, with food and water bowls on offer.

Is there a golf course on site at Hotel Monte Rosa?

Yep, Hotel Monte Rosa has a 9-hole golf course. You will also find a golf driving range.

Hotel Monte Rosa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 142 out of 163 reviews
Rating 8 - Good. 11 out of 163 reviews
Rating 6 - Okay. 5 out of 163 reviews
Rating 4 - Poor. 3 out of 163 reviews
Rating 2 - Terrible. 2 out of 163 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and good restaurant.
Stayed 3 nights in Jan 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, easy to get to everything, quiet, convenient
Stayed 3 nights in Jan 2025

10/10 Excellent

Ejerina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel. Wish we are still there.

We love this hotel so so much! The staff are super nice and helpful. We had issues with our snowboard gears that we had to ship from the US and they were so responsive to all my emails and were very helpful. We are so grateful to them especially Iliana and Sarah. They truly provide the best service. Very friendly and accommodating. The hotel itself is old but I wouldn’t say outdated at all. It has character. We wouldn't have it any other way. We had the view of the Matterhorn from our balcony which was awesome! The location is within walking distance to everything. The breakfast, especially the salmon benedicts that we ate for 4 days straight, were so good. We loved the friendly staff and service during breakfast as well. We loved the access to the pool and spa of the sister hotel as well. So highly recommend this hotel and will go back.
Stayed 4 nights in Dec 2024

10/10 Excellent

Xie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Karl, Port moody

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We actualy were move over to Mont Cervin Palace (Sister property). Wonderful experience. Staff exceptional in every way. Helpfull and friendly. Property: wonderful. Great breakfast and breakfast staff. Pool was very nice. We were primarily hiking in the area so it was nice to have a pool available at the end of a long day in the mountains. Location: centre of the town. Everything is walkable. Loads of pubs and restaurants within a couple of minutes. I recommend and would stay here again.
Stayed 4 nights in Sep 2024

4/10 Poor

James

Disliked: Staff & service
We reserved a room in March of 2024 for September. One week before our arrival we got an email saying our reservation was cancelled. No explanation. We were told we could reserve a room at one of their sister hotels. After three separate calls through Expedia, who called the hotel we chose, we were told we would receive email confirmation of the new room. We never received email confirmation. We arrived at the hotel with our supposed new room only to find we didn’t have a reservation. Thankfully, their sister hotel had a room available and figured things out for us. They were extremely accommodating and we thoroughly enjoyed our stay there. It’s hard to rate Monte Rosa accurately as we our only interaction was a cancelled reservation. As it turns out, their entire hotel was closed, but again, we have not explanation as to why. We would definitely go back their five star palace sister hotel again though.
Stayed 1 night in Sep 2024

10/10 Excellent

Bret, Highlands Ranch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with amazing staff and service! Will be back !
Stayed 1 night in Aug 2024

10/10 Excellent

Jeremy, Kirkland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Important to note that there is no driving in Zermatt so parking is in the adjacent town where you take the train in. Small vehicles will take you from the station to the hotel and everything is highly walkable. The hotel is well centered in the city and the staff is amazing. It's the oldest hotel in the city and has a lot of neat history.
Stayed 1 night in Aug 2024

8/10 Good

Les

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in heart of downtown
Stayed 1 night in Aug 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

mat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People at the front desk are so kind
Stayed 2 nights in Aug 2024

10/10 Excellent

Vivian Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay, minutes away from the train station or the hiking trail. Highly recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Marcin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, charming hotel in walkable distance from the main attractions: Gornergrat train and Matterhorn Glacier Paradise cable car stations. Our room was large and very comfortable. The staff was very friendly and helpful. I highly recommend choosing Monta Rosa for a stay in Zermatt!
Stayed 3 nights in Aug 2024

10/10 Excellent

Dionne

Stayed 2 nights in Aug 2024

10/10 Excellent

Paris

Stayed 2 nights in Aug 2024

10/10 Excellent

Katarzyna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Highly recommend
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic hotel! Staff was so friendly and helpful. Highly recommend
Stayed 2 nights in Jul 2024

10/10 Excellent

Heather, Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Stay Ever!!!!! Zermatt is full of hotel choices so you can’t go wrong:). The Hotel Monte Rosa is right in the middle of the valley, historic, beautiful and elegant. The breakfast is delicious, the bathrooms modern, bed super comfy and the staff is Brilliant. If you need a spa, the walk is quick and facilities are excellent.
Stayed 3 nights in Jul 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old time hotel in lovely setting
Stayed 2 nights in Jul 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Service, Beautiful Hotel

Stayed 3 nights in Jul 2024

10/10 Excellent

Prevesh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. Excellent breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

Federico, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at Monte Rosa hotel. Large and clean rooms, top quality service. Super breakfast and service from Carmen and all the servers. All the employees are committed to excellence. Debora from the front desk was amazing, always with a smile and helping. Kudos to Monte Rosa! Top service
Stayed 3 nights in Jul 2024

10/10 Excellent

Norma, Lakewood Ranch

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
We had a fabulous time on our honeymoon! Next time we are in Zermatt, we will definitely look to come back!
Stayed 3 nights in Jul 2024