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Arca Aparthotel & Spa

3.0 star property
Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise

Photo gallery for Arca Aparthotel & Spa

Sauna, aromatherapy, hot stone massages, deep-tissue massages
Indoor pool, pool loungers
Front of property - evening/night
Deluxe suite with Matterhorn view | Living area
Deluxe suite with Matterhorn view | Living area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Housekeeping
  • Pool
  • Bar
  • Laundry
The current price is NZ$485
includes taxes & fees
25 Mar - 26 Mar

Explore the area

Map
Spissstrasse 42, Zermatt, Wallis, 3920
  • Zermatt-Matterhorn Ski Paradise
    ā€Ŗ1 min walkā€¬
  • Zermatt Visitor Center
    ā€Ŗ5 min walkā€¬
  • Zermattā€“Sunnegga Funicular
    ā€Ŗ7 min walkā€¬
  • Sion (SIR)
    ā€Ŗ75 min driveā€¬

Room options

View all photos for Double room with Matterhorn view

Double room with Matterhorn view

Double room with Matterhorn view

Highlights

Balcony or patio
Soundproofed
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment

Family Apartment

Family Apartment

Highlights

Balcony or patio
Soundproofed
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe suite with Matterhorn view

Deluxe suite with Matterhorn view

Deluxe suite with Matterhorn view

Highlights

Balcony or patio
Soundproofed
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Mountain View

Double Room, Mountain View

Double Room, Mountain View

Highlights

Balcony or patio
Soundproofed
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for 2- Bedroom Apartment

2- Bedroom Apartment

2- Bedroom Apartment

Highlights

Balcony or patio
Soundproofed
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Mountain view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

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About the area

Zermatt

Arca Aparthotel & Spa places you steps from Zermatt-Matterhorn Ski Paradise and within a short 5-minute stroll of Tour Monte Rosa. Highlights at this hotel include a full-service spa, an indoor swimming pool and free buffet breakfast. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna. For a drink, you can stop by the hotel's own lounge bar. Enjoy the steam room and pool loungers as well as access to bike hire. Additionally, you'll find free Wi-Fi in public areas, laundry facilities and ski storage. Each morning free breakfast is served. .In the area of this 3-property class Zermatt hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt Visitor Center - 5 min walk
  • Zermatt - Furi - 11 min walk
  • Zermatt-Furi Gondola - 18 min walk
  • Sunnegga Ski Resort - 18 min drive

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 3 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ā€ŖMcDonald's - ā€¬5 min walk
  • ā€ŖGolden India - ā€¬4 min walk
  • ā€ŖFuchs - ā€¬7 min walk
  • ā€ŖRistorante Pizzeria CasaMia - ā€¬4 min walk
  • ā€ŖSchweizerhof Kitchen - ā€¬5 min walk

About this property

Arca Aparthotel & Spa

Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise
Arca Aparthotel & Spa offers its guests a full-service spa, an indoor pool, and a steam room. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at Arca Aparthotel & Spa.

This 3-star Zermatt hotel is smoke free.

  • 26 guestrooms or units
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Arca Aparthotel & Spa offers 26 accommodations with espresso makers and a safe. Rooms open to balconies or patios. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Languages

Czech, English, French, German, Italian, Portuguese, Russian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted.Ā For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Solebad Arca Zermatt
Hotel Solebad Arca
Solebad Arca Zermatt
Solebad Arca
Hotel Solebad Arca
Arca Aparthotel & Spa Hotel
Arca Aparthotel & Spa Zermatt
Arca Aparthotel & Spa Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Arca Aparthotel & Spa?

Arca Aparthotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arca Aparthotel & Spa?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Arca Aparthotel & Spa on 25 Mar 2025 start from NZ$469.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Arca Aparthotel & Spa?

Yep, there is an onsite spa at Arca Aparthotel & Spa. You'll enjoy services like deep-tissue massages.

Does Arca Aparthotel & Spa have a pool?

Arca Aparthotel & Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Arca Aparthotel & Spa a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Arca Aparthotel & Spa.

Is Arca Aparthotel & Spa family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Arca Aparthotel & Spa is a hit with families.

Does Arca Aparthotel & Spa serve breakfast?

You bet, travelers quite like the free buffet breakfast here! Offered daily from 7 AM to 11 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Arca Aparthotel & Spa?

No, Arca Aparthotel & Spa does not offer an airport shuttle service.

What time are check-in & check-out at Arca Aparthotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Arca Aparthotel & Spa?

No, only service animals are allowed.

Arca Aparthotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 125 out of 164 reviews
Rating 8 - Good. 38 out of 164 reviews
Rating 6 - Okay. 1 out of 164 reviews
Rating 4 - Poor. 0 out of 164 reviews
Rating 2 - Terrible. 0 out of 164 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Arne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is fabulous and we will stay here again. Amazing spa and new chrome pool! Used every night. Breakfast was fabulous and included!!! I cannot give enough stars, as this was one of our favorite places ever to stay. And very affordable!
Stayed 3 nights in Sep 2024

10/10 Excellent

Alberto, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View of Matterhorn
The hotel was in a perfect location for train station, town, restaurants and transportation to the Gornergrat railway. The view of the Matterhorn was amazing from balcony. The people at the desk were friendly and the breakfast was very good. We do wish we would have brought swimsuits with us as they had a great heated pool.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ė„ˆė¬“ģ¢‹ģ•˜ė‹¤. ė·°ė„ģ¢‹ź³ ,ģŠ¤ķŒŒģ™€ģˆ˜ģ˜ģ„ ķ• ģˆ˜ģžˆģ–“ģ„œ ģ¢‹ģ•˜ė‹¤ źø°ģ°Øģ—­ė„ ź°€ź¹ź³  ėŖØė“ ź²Œ Very Good
Stayed 2 nights in Sep 2024

8/10 Good

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to station with excellent facilities. Staff available 24hrs and very pleasant and helpful. Breakfast excellent. Swimming pool and sauna a real unexpected bonus.
Stayed 2 nights in Sep 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and facilities
Great location, not far from station, and a fabulous warm pool. Room was spacious enough, modern bathroom and facilities. We had an excellent morning view of the Matterhorn from our balcony.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mayong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
We stay here for 6 nights. We loved it! The room was spacious and clean. It had a kitchenette and a small dining table for us to cook and eat. The pool and sauna were amazing. It was nice to relax in the pool after a long day of walking and hiking. We would stay here again.
Stayed 6 nights in Aug 2024

10/10 Excellent

Joel, Madison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to stay-close to the train station and bus stop. Coop is right down the street. Unit had small kitchen for meal prep. Nice breakfast and very good staff that helped us with alot of directions! Would recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Constantin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 4 nights in Aug 2024

10/10 Excellent

Apoorva

Stayed 2 nights in Jul 2024

10/10 Excellent

David, Commack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Zermatt train station. Friendly staff. Convenient checkin and checkout times. Nice breakfast! Washer/dryer in basement but only 1 unit each. Would be nice to have more than one.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay! Most beautiful area in Switzerland! Hotel was clean, good breakfast, convenient to train. Loved the balcony.
Stayed 2 nights in Jul 2024

10/10 Excellent

Winnie W.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this gem. It was a very nice surprise to find a mint condition and good size salt water pool, spa and sauna. The property is very clean, good breakfast, and all the staff was very helpful, especially with the recent flood and damages that cut off all access to Zermatt. We will stay there again if we return to the area.
Stayed 4 nights in Jun 2024

10/10 Excellent

Sri Saravani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient walk from the train station, plus close to everything. Staff friendly and helpful. Good breakfast. Would stay again
Stayed 2 nights in May 2024

10/10 Excellent

Shauna, Wstmnstr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was of a good size! Nice balcony. Having a refrigerator and microwave were a nice touch. Staff was friendly. Easy walk to and from the station. Breakfast was great! Overall, a wonderful stay and highly recommended!
Stayed 2 nights in Jun 2024

10/10 Excellent

Sueng il

Stayed 2 nights in May 2024

8/10 Good

Suharno

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location to shops and restaurants.
Stayed 2 nights in May 2024

10/10 Excellent

Adam

Stayed 1 night in Mar 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
We had a terrible travel problem which caused us to be two days late. The property worked with us to resell the room for one night and stays an extra night on the other end.
Stayed 4 nights in Feb 2024

10/10 Excellent

Chunli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations in many aspects. Location is very convenient: 3 minutes walk from the train station and there is a Denner grocery right in front of the hotel. Breakfast selection and qualify are very good. Full spa: what a great way to relax in the massage pool after a whole day of skiing. Bed and shower are nice. In room mini kitchen and refrig is another plus. I would definitely come back and have already recommended the hotel to multiple friends planning to visit Zermatt.
Stayed 5 nights in Feb 2024

10/10 Excellent

Stefan, Ft. Lauderdale

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were large like suites, ours even had two bathrooms. The best part was the underground pool and sauna facilities, including jets and bubbles and an underwater lounge chair for multiple people. Good location in town, breakfast was good but could have used a little variety on some days.
Stayed 5 nights in Jan 2024

10/10 Excellent

Dariusz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed in Arca Hotel for 8 nights in January. The hotel is very clean, quiet and conveniently located; 5 min walk from the train station and ski lift. The grocery store is just two minutes walk away. The service is outstanding, very attentive to detail and helpful. They upgraded our room to a suite with a kitchen and a balcony with the view of the Matterhorn. The only thing we didnā€™t use was the swimming pool. They keep it very warm at 34C, which is too hot for us. The breakfast buffet is simply amazing. You can have more than ten different cheeses each time. Itā€™s a real Swiss cheese extravaganza! We hope to be back soon!
Stayed 7 nights in Jan 2024

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and luxurious stay in Zermatt
The Staff was Friendly and helpful. Breakfast was delicious with lots of options. We had a wonderful stay.
Stayed 6 nights in Jan 2024

10/10 Excellent

Ana Sofia

Stayed 4 nights in Jan 2024