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Da Cheng Shanshui Hotel

4.5 star property
Luxury hotel connected to the convention centre in Zhangjiajie with 3 restaurants

Photo gallery for Da Cheng Shanshui Hotel

Exterior
Lobby
Deluxe Room | Living area
Lobby sitting area
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Bar
  • Room service
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
Dayong West Road, Yongding District, Zhangjiajie, Hunan, 427000
  • Zhangjiajie National Forest Park
    ‪6 min drive‬
  • Tianmen Mountain Cable Car
    ‪20 min drive‬
  • Tianmen Mountain
    ‪34 min drive‬
  • Zhangjiajie (DYG)
    ‪12 min drive‬

Room options

View all photos for Executive Room

Executive Room | Living area

Executive Room

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • Mountain view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite, 1 King Bed | Living area

Deluxe Suite

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • Water view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Living area

Superior Room

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • Mountain view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite

Executive Suite, 1 King Bed | Living area

Executive Suite

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • Mountain view
  • 82 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Living area

Deluxe Room

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • Mountain view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

About the area

Zhangjiajie

Da Cheng Shanshui Hotel places you in the heart of Zhangjiajie, connected to the convention centre and 3.2 km (2 mi) from Puguang Temple. Highlights at this luxury hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, nightclub, gym and sauna. 13293 square feet (1235 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Other amenities include 3 restaurants and a coffee shop/cafe. There's also the convenience of free extended parking. .In the area of this 4.5-property class Yongding hotel, you'll find Zhangjiajie National Forest Park.

What's nearby

  • Zhangjiajie National Forest Park - 6 min drive - 5.4 km
  • Great Gate at Tianmen Mountain - 7 min drive - 7.5 km
  • Tianmen Mountain Cable Car - 20 min drive - 12.7 km
  • Tianmen Mountain - 34 min drive - 18.5 km
  • Tianmen Mountain of Zhangjiajie - 34 min drive - 18.7 km

Getting around

  • Zhangjiajie (DYG) - 12 min drive

Restaurants

  • ‪年华现场 - ‬4 min drive
  • ‪巢吧 - ‬4 min drive
  • ‪茶之语 - ‬10 min walk
  • ‪湘西老酒坊 - ‬3 min drive
  • ‪香江酒店 - ‬8 min walk

About this property

Da Cheng Shanshui Hotel

Luxury hotel connected to the convention centre in Zhangjiajie with 3 restaurants
Da Cheng Shanshui Hotel offers its guests an indoor pool, a sauna, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 13293 square feet (1235 square metres) and includes a conference centre. A nightclub, multilingual staff, and gift shops/newsstands are also featured at the luxury Da Cheng Shanshui Hotel.

Smoking is allowed in designated areas at this Art Deco Zhangjiajie hotel.

  • 657 guestrooms or units
  • 21 levels
  • 4 buildings
  • 3 dining venues
  • Conference rooms
  • 13293 sq ft of conference space
  • 1235 sq. m of conference space
  • Built in 2010
  • Buffet breakfast (free)
  • Nightclub
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Da Cheng Shanshui Hotel offers 657 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature down duvets and premium bedding. LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: High-speed internet

Parking and transport

  • Limo/town car service
  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Fitness classes
  • Gym
  • Indoor pool
  • Nightclub
  • Racquetball/squash
  • Sauna
  • Shopping
  • Tennis
  • Tennis lessons
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (13,293 square foot of space)
  • Meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 200.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CNY 200.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club and JCB International.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Da Cheng
Da Cheng Shanshui
Da Cheng Shanshui Hotel
Da Cheng Shanshui Hotel Zhangjiajie
Da Cheng Shanshui Zhangjiajie
Da Cheng Shanshui Hotel Hotel
Da Cheng Shanshui Hotel Zhangjiajie
Da Cheng Shanshui Hotel Hotel Zhangjiajie

Frequently asked questions

What is the cancellation policy at Da Cheng Shanshui Hotel?

Da Cheng Shanshui Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Da Cheng Shanshui Hotel?

Yep, Da Cheng Shanshui Hotel has free extended parking and free RV/bus/truck parking.

Does Da Cheng Shanshui Hotel have a pool?

Da Cheng Shanshui Hotel has an indoor pool.

What luxury perks are available at Da Cheng Shanshui Hotel?

Da Cheng Shanshui Hotel features a nightclub, an indoor pool and a sauna. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Da Cheng Shanshui Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Da Cheng Shanshui Hotel.

Are there hot tubs in the rooms at Da Cheng Shanshui Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Da Cheng Shanshui Hotel serve breakfast?

Sure does, free buffet brekkie is on offer daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Da Cheng Shanshui Hotel?

No, Da Cheng Shanshui Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Da Cheng Shanshui Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Da Cheng Shanshui Hotel?

Check-out time is 1 PM.

Are pets allowed at Da Cheng Shanshui Hotel?

No, pets are not allowed.

Da Cheng Shanshui Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 23 reviews
Rating 8 - Good. 8 out of 23 reviews
Rating 6 - Okay. 7 out of 23 reviews
Rating 4 - Poor. 3 out of 23 reviews
Rating 2 - Terrible. 2 out of 23 reviews

7.2/10

Cleanliness

6.6/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

jesse, westminster, md

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nice staff, subpar facilities

The staff was friendly and polite; however, the room was not the cleanest nor the most comfortable. The carpet was pretty stained up and the bathroom only had 1/4 a roll of toliet paper. The toliet paper, I might add, was not refilled so we were on our own for that. The restaurants and breakfast were pretty bad as well. The hotel is no more than a 2.5-3 star

2/10 Terrible

Omar C, Argentina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Try to avoid this hotel. It is not more than 2 stars

The hotel looks great outside. But: Everything worked bad. The service was horrible.. The check in delay almost 50 minutes.

6/10 Okay

Rosaura, China

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 km away from airport

Too crowed on weekends, you see only Chinese. Only one guy speaks english. The smell of the bathroom in my room was bad. Price a little high for what you get.

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient & clean & relatively new

Traveling in 3 person, request for an extra bed with breakfast, room size is good enough for that, roof to floor window is nice, overlooking Tianmen mountain. Located at the roundabout with one road lead to airport, one lead to the cablecar station & train station nearby & the other go to the city/walking street. Breakfast is Chinese food mostly, with some Korean dishes which is ok with me. Overall, value for the money

2/10 Terrible

jeremy, northampton

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Only for the brave

Do not stay unless you either speak Chinese or have your guide to hand. As the only restaurant does not have a menu but relies upon you choosing the food from counter and them telling them how you would like it cooked (the food was very good and great value) The breakfast room, I can only described as madness, we gave up. The bed was like sleeping on the floor

4/10 Poor

Barbara

Disliked: Property conditions & facilities, room comfort

Shabby

Not for foreign travelers. The front desk still uses fax for reservations and hadn't received our booking because their business desk was closed for two days due to a holiday weekend closure. It took an hour for us to convince them we would not use our credit card to make a 'deposit' so we could use the rooms. The toilet in one room reeked of an awful smell. The furniture is worn out and stained. The breakfast only has eggs and toast as options for foreign travelers and the 'gourmet' restaurant is a misnomer. This is a 3 star property at best.

8/10 Good

Tal

Liked: Cleanliness, staff & service

8/10 Good

Foo, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to Tienmen Shan.

The receptionists are friendly and helpful but a bit slow during check in. We booked online for one night but decided to stay on for another night. Overall, a nice hotel.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Hotel Mis-management

Hotel is overcrowded, especially for breakfast. Stayed for 6 nights, and had 5 disappointing breakfast.Tables were dirty, and the restaurant is like a mad house during early peak. Had not have new disposable sleepers for 6 nights. Carpets were dirty. In my opinion, business too good, that they had neglected basic care of hotel guest. But I got a good driver from the hotel that we booked for our whole trip.

8/10 Good

KYB

Liked: Cleanliness, staff & service, room comfort
Recomment this hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Great place to rest after a day of exploring Zhangjiajie!

8/10 Good

Zazoo, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

I would recommend, but...

No English staff at night...only few during the day. I had the feeling that staff at the reception was serving the Chinese customers instead of the Foreigners, even if they were first in line...very disappointing. They did not took my Credit Card (Master Card) for my room deposit, I had to give them cash (RMB).

10/10 Excellent

Dave & Kou Rui, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tianmen Mountain visit- WOW

Airport is only 2 kms from airport, taxi will try to rip you off. We bartered and got it for 30 yuan. The town is fairly small and right at the base of the mountain. Please visit the mountain and night play. Sensational....... One of Chinas BEST attractions. We walked from motel to cable car. You can see it from motel window. Wait at cablecar counter a local will sell you mountain tickets,insurance,night show for 410 yuan.per person. Hint....get there before 11a.m as afternoon crowds are hectic.Cablecar is out of this world. Night show is world class, taxi driver ill take you there and back for 50 yuan. Mountain cablecar ride is safe but not for faint hearted. At mountain top another chairlift to temple. Chairlift cost 40 yuan return, well worth it the temple has 5 temples. stunning...Take the cablecar back down halfway and a free bus will take you to heavens gate. Bus ride is breathtaking. Heavens gate to me was better than the great wall......Chinas hidden secret. Walking access is quite easy. We had pram and still ok. Left pram at mountain top office. Motel is excellent. Breakfast good......The highlight is the hotels evening food street. Eat like a king for very cheap, Free wifi in lobby lounge. Rooms are huge. Also has small milkbar seven eleven in lobby.The hotel has embodied what a tourist hotel should be. We will go back again and spend much longer. Loved it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C’est un bon hotel, ils changes les serviettes brosse a dent a chaque jour. Les bouteilles d’eau sont gratuit.

6/10 Okay

Mailing, 台灣台北

Disliked: Cleanliness

景區算不錯了

4星來說 應該可以 價位便宜

8/10 Good

Kai Ming

Liked: Cleanliness

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room and service is nice

the room is nice, quite clean. The Chinese restaurant serves nice dinner too. However, breakfast served in the Western restaurant doesn't look hygienic enough.

10/10 Excellent

Kristian, Örebro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ett hotell som levererar!

Detta hotell var över förväntningarna! Kan verkligen rekommendera det till alla! Cool lobby och fräscha rum! Plus och minus: + Stora rymliga rum + Bra personal som kan engelska + Nära till bergen + En hel våning med bara massa karaoke rum som man kan hyra. Ingår även dricka! + Fräscht! -Food court, känns tattigt då allt annat är så fint. Har inga västerländska alternativ heller. - Frukosten var ingen höjdare, maten hade ganska låg standard. Men KFC och Mc donalds fanns som tur var! Kommer jag någonsin dit igen kommer jag välja detta hotell igen!

6/10 Okay

Verified traveller

공항에서 택시타고 5분안에 도착

위치는 공항과 가깝고, 천문산 케이블웨이와도 가까움, 그러나 친절한 느낌을 전혀 받지 못함..그냥 그랬음.

4/10 Poor

Nicolas D., Luxembourg

Disliked: Cleanliness, staff & service, property conditions & facilities

Un peu décevant

Cet hôtel se trouve à 3 km de l'aéroport et 1 km du téléphérique qui monte vers le temple de Tianmen, mais deux heures de routes de la célèbre fôret d'Avatar. Cependant le personnel parle peu ou pas anglais ce qui nous a un peu surpris pour une hôtel "international" et la moquette de la chambre était parsemée de brûlure de cigarettes. Sinon la chambre est maintenue propre.

6/10 Okay

H, Beijing

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Most likely "best" city Hotel in Zhangjiajie

The hotel has obviously seen better times in the past - needs renovation works in many areas. The front desk personal and staff in the restaurants are incapable to speak one single word English. The so called "international" restaurant is normally closed/lights out; only if foreigners are coming they prepare some desks. The "international" menue is an illusion, most meals from the card are not available, what is available is made from a cook who never has learned to prepare international food. In our visit the hotel was mainly filled with bus package tour tourist of lowest thinkable educational level, the hotel staff has hard times to clean the breakfast room afterwards.....we were the only foreigners in this hotel at that time. The hotel has no pool. The city center of Zhangjiajie is only a 300 m foot walk away but in preparation for to be demolished completely; the old quarters are with faceless appearance and not worth to be visited. As well the rope way (cable car) base station for Tianmen Mountains is only in a foot walk distance from the hotel, early appearance there is required, later in the morning waiting time can be > 3 hours...... The hotel has a small shop inside with partly interesting stuff. The hotel has a nice view either to the river or even better to the Tianmen mountain side, but in our visit the whole time thick smog filled the valley with very short range of visibility. Especially the twin bed standard rooms are very complete and spacious, recommenda

4/10 Poor

sm lai

Disliked: Staff & service, property conditions & facilities

離景點甚遠，附近沒有購物地方。

我們住豪華房清潔及空間還可以，但服務則甚差，check - in 及 check -out 用了45分鐘，職員不熟悉運作，要不斷問senior 。信用卡過數機壞。煩擾！

6/10 Okay

Verified traveller

地方にしては良い

深夜23:00過ぎの到着便でしたが、空港までアウディーで迎えに来てくれました。 これはほんと助かりました。 何人かのスタッフと話しましたが、フロント含め英語がまったく通じませんでした。 ホテル前のタクシーはボッタクリです。これは交渉するしかないと思いました。 武稜源、森林公園と張家界を行き来するバスがホテル前を通るので、 ホテル近くで乗り降りすることができます。