Chimelong Hengqin Bay Hotel (Zhuhai, CHN): Reviews & Deals

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Luxury Zhuhai hotel in Hengqin with a full-service spa

Dates

December 2024

January 2025

Blackout curtains, free WiFi, bed sheets

Overview
Rooms
Location
Policies

Very good

Popular amenities

Spa

Gym

Room service

Housekeeping

Air conditioning

Free WiFi

Explore the area

Fuxiang Bay, Hengqin New District, Zhuhai, Guangdong, 519031

Chimelong Ocean Kingdom
7 min walk
Lionsgate Entertainment World
10 min drive
University of Macau
15 min drive
Macau (MFM-Macau Intl.)
42 min drive

Room options

Executive Twin Room

Highlights

Air conditioning

LED TV

Blackout curtains

Designer toiletries

Bathrobes

Private bathroom

Shower/bath combination

Daily housekeeping

45 sq m
Sleeps 2
2 Large Single Beds

Leisure Suite

Highlights

Air conditioning

LED TV

Blackout curtains

Separate bedroom

Designer toiletries

Bathrobes

Private bathroom

Shower/bath combination

100 sq m
Sleeps 2
1 King Bed

Deluxe Parkview Twin Room

Highlights

Air conditioning

LED TV

Blackout curtains

Designer toiletries

Bathrobes

Private bathroom

Shower/bath combination

Daily housekeeping

45 sq m
Park view
Sleeps 2
2 Large Single Beds

Club Parkview Double Room

Highlights

Air conditioning

LED TV

Blackout curtains

Designer toiletries

Bathrobes

Private bathroom

Shower/bath combination

Daily housekeeping

45 sq m
Park view
Sleeps 2
1 Queen Bed

Leisure Seaview Double Room

Highlights

Air conditioning

LED TV

Blackout curtains

Designer toiletries

Bathrobes

Private bathroom

Shower/bath combination

Daily housekeeping

45 sq m
Sea view
Sleeps 2
1 Queen Bed

Leisure Seaview Twin Room

Highlights

Air conditioning

LED TV

Blackout curtains

Designer toiletries

Bathrobes

Private bathroom

Shower/bath combination

Daily housekeeping

45 sq m
Sea view
Sleeps 2
2 Large Single Beds

Club Parkview Twin Room

Highlights

Air conditioning

LED TV

Blackout curtains

Designer toiletries

Bathrobes

Private bathroom

Shower/bath combination

Daily housekeeping

45 sq m
Park view
Sleeps 2
2 Large Single Beds

Family Room

Highlights

Air conditioning

LED TV

Blackout curtains

Designer toiletries

Bathrobes

Private bathroom

Shower/bath combination

Daily housekeeping

50 sq m
Sleeps 4
1 Queen Bed and 1 Single Bunk Bed

Deluxe Parkview Double Room

Highlights

Air conditioning

LED TV

Blackout curtains

Designer toiletries

Bathrobes

Private bathroom

Shower/bath combination

Daily housekeeping

45 sq m
Park view
Sleeps 2
1 Queen Bed

Executive Double Room

Highlights

Air conditioning

LED TV

Blackout curtains

Designer toiletries

Bathrobes

Private bathroom

Shower/bath combination

Daily housekeeping

45 sq m
Sleeps 2
1 Queen Bed

Similar properties

Pool

Spa

Parking included

Free WiFi

for 1 night

includes taxes & fees

6 Dec - 7 Dec

About the area

Zhuhai

A luxury stay in Zhuhai awaits you at Chimelong Hengqin Bay Hotel. You'll be 2.9 km (1.8 mi) from University of Macau and 7.9 km (4.9 mi) from Hengqin National Geographic Explorer Center. Highlights at this hotel include a full-service spa and in-room free WiFi. .This hotel offers free WiFi in public areas, a health club and a business centre. Additionally, you'll find luggage storage. .Attractions within a 30-minute drive of this 5-property class Hengqin hotel include Ruins of St. Paul's Cathedral and Lisboa Casino.

What's nearby

Chimelong Ocean Kingdom - 7 min walk - 0.6 km
Cotai Strip - 11 min drive - 10.8 km
University of Macau - 15 min drive - 14.0 km
Venetian Macao Casino - 29 min drive - 28.3 km
City of Dreams - 30 min drive - 28.5 km

Getting around

Zhuhai Station - 33 min drive
Macau (MFM-Macau Intl.) - 42 min drive

Restaurants

‪Bottles - ‬13 min drive
‪太陽冰室 (金峰南岸店) - ‬13 min drive
‪Bi Ying Restaurant - ‬31 min drive
‪富臨軒 Fortune Inn - ‬15 min drive
‪UM Pacific Coffee Company - ‬14 min drive

About this property

Chimelong Hengqin Bay Hotel

Luxury Zhuhai hotel in Hengqin with a full-service spa

Chimelong Hengqin Bay Hotel offers its guests a full-service spa and a health club. WiFi and wired Internet are free in public spaces. A business centre and 26 meeting rooms are available.

Smoking is allowed in designated areas at this 5-star Zhuhai hotel.

1888 guestrooms or units

Business facilities

Conference space

Storage area for luggage

Smoking in designated areas

Chimelong Hengqin Bay Hotel offers 1888 air-conditioned accommodations with complimentary dressing gowns and complimentary slippers. LED televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, designer toiletries and complimentary toiletries. This Zhuhai hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Languages

Chinese (Mandarin), English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transport

No on-site parking available
Airport shuttle on request

Conveniences

Luggage storage

Guest services

Housekeeping (daily)

Business services

26 meeting rooms
Business centre
Conference space

Full-service spa

Spa open daily

Accessibility

No lift

Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Designer toiletries
Dressing gowns
Hair dryer (on request)
Shower/bathtub combination
Slippers
Towels provided

Entertainment

42-inch LED TV with premium channels

Food and drink

24-hour room service

Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property

The host will greet guests on arrival

Access methods

Host will greet you

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Chimelong Hengqin Bay

Chimelong Hengqin Bay Hotel

Chimelong Hengqin Bay Hotel Zhuhai

Chimelong Hengqin Bay Zhuhai

Chimelong Hengqin Hotel

Hengqin Bay

Hengqin Bay Hotel

Hengqin Chimelong

Hengqin Hotel

Hotel Chimelong

Chimelong Hengqin Hotel Zhuhai

Chimelong Hengqin Bay Hotel Hotel

Chimelong Hengqin Bay Hotel Zhuhai

Chimelong Hengqin Bay Hotel Hotel Zhuhai

Frequently asked questions

Are there any beaches close to Chimelong Hengqin Bay Hotel?

The closest beach to Chimelong Hengqin Bay Hotel is Hac Sa Beach (4.1 km).

Is there a spa on site at Chimelong Hengqin Bay Hotel?

Yep, there is an onsite spa at Chimelong Hengqin Bay Hotel.

Is there a free airport shuttle available at Chimelong Hengqin Bay Hotel?

No, Chimelong Hengqin Bay Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Chimelong Hengqin Bay Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Chimelong Hengqin Bay Hotel?

No, pets are not allowed.

Chimelong Hengqin Bay Hotel Reviews

8.2

Very good

8.4/10

Cleanliness

7.6/10

Staff & service

8.4/10

Property conditions & facilities

8/10 Good

Verified traveller

18 Jan 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very decent stay, my two 6 and 4 yrs old enjoy it

8/10 Good

Verified traveller

11 Nov 2016

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness

10/10 Excellent

Matthew

17 Dec 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ke Wei

10 Oct 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

1 Sept 2015

Liked: Cleanliness, property conditions & facilities, room comfort

Zhuhai Chimelong Hengqin Bay Hotel

The room and facilities are good though a bit expensive. The services offered can be better in my opinion

4/10 Poor

Steve

29 Aug 2015

Disliked: Cleanliness, staff & service

Not worth the money spent

8/10 Good

Verified traveller

1 Jul 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant Hotel

This is a big beautiful hotel. everything is big and highly designed. The lobby is expansive and the staff is very helpful. They are desperately in need of a courtesy shuttle, we came in from Macau and tried to get a taxi and the only ones available were from the taxi mafia. The grounds are immaculate and have many types of flora and fauna to explore, my daughter sought out the flamingos and exotic birds. There is also a great water park on site with indoor play structure and an outdoor artificial beach and wave pool, a lazy river and even a pool that looks onto a dolphin tank so you can feel like you're swimming with dolphins. The rooms were very comfortable and spacious, really nice thematic toiletries with matching boxes that had aquatic cartoon images. We don't like the clear wall between the bed and restroom, need to pull down the thin curtains otherwise no privacy! Very comfortable beds, they also had a universal electric socket so we could plug in our USA powered devices without an adaptor. They provide a shuttle to the nearby ocean kingdom aquarium but it's only about a 10-15 minute walk. My biggest criticism is that the place is too big, it can take a long time to get around. In addition some exits & entrances were closed forcing us to find an alternate route, sometimes involving doubling back the length of the hotel. We had dinner in the adjacent Circus Hotel, which had a nice view of the fireworks show.

10/10 Excellent

Kelvin, Hong Kong

21 Jun 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lots of funs for everyone!!

This hotel is just fantastic. Best for family with children. First night we went to the Circus, which is 5 minutes from the hotel covered walk. Most of the acts are from Western Countries- very entertaining. Spent second day at Chime Long Ocean Kingdom. Must see the 5-D show and the Beluga show. We returned hotel late afternoon, so didn't see everything.

8/10 Good

Mothercrabby, Singapore

21 Jun 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Huge hotel with ostentatious finishings

The check-in staff are friendly and welcoming, and appear to be knowledgeable of the hotel. The rooms are huge and the beds are comfortable. Everything feels luxurious and adequate amenities are provided. For dining, the options available are alright. The Fishman Village, in particular, provides good quality local food at reasonable prices. The decor is quite overwhelming, and often borders on the brink of being gaudy and overdone - it gives one the feeling that any and every available space should be decorated, never mind if the themes/colours match or not. Of course, this is quite the novelty for most of the guests, considering the number that were milling around and taking photos.

6/10 Okay

GOH

22 Apr 2015

Liked: Cleanliness, room comfort

8/10 Good

Verified traveller

15 Feb 2015

Mixed Feelings - Great but at the same time poor

A) Theme - Fantastic The theme of the hotel was great - fairytales and fantasy - you feel like you are in a different world. The design is unique and "sort of" original. B) Hotel Staff Knowledge Level & Service-Orientedness - Very Poor for a hotel of such calibre However, the knowledge of the service staff leaves a lot to be desired. There is so much room for improvement. They don't seemed to have flexibility and don't even have the basic knowledge of providing essential information to customers. For instance, when I asked the ticket office staff which drop-off point is nearer to the Macau international Airport, she has no clue. And this is the lady who is selling me the hotel shuttle bus ticket to enter Macau! Another example is when I wanted to pay my restaurant bill using foreign credit card for my 2nd meal at the same restaurant in the hotel. I made the 1st meal payment using a foreign credit card and was successful doing it. The staff asked me whether I can pay in cash, when I asked to pay with a foreign credit card - obviously I don't have enough local currency. Later I found out that it was the staff who doesn't know how to operate a foreign credit card machine. Then get trained and learn how to use one! C) Environment - Excellent in the hotel but poor out of the hotel - The design, theme was fantastic, but you are practically in the middle of nowhere and the location was super far from the city centre.

6/10 Okay

yanti, indonesia

3 Jan 2015

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

great interior hotel with bad attitude staff

Hotel n room is great. Food quality below standard n overpriced. Staff attitude is bad, rude, not polite, ....

10/10 Excellent

Rui, Macau

20 Dec 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, friendly staff

Good stay and friendly treatment. Worth to repeat

8/10 Good

RUI, Macau

5 Dec 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and pleasant stay at Chimelong Hengqin

Nice stay, room enough spacious and confortable with all that I was requiring. Staff friendly and trying to be helpful using reasonable English. Room was quiet maybe because of upper floor - 13th Floor- and agood place to relax. Naturally with huge number of rooms and mostly families, the lobby and dining áreas are a bit crowded and noisy.

8/10 Good

Verified traveller

21 Nov 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious but lacking some basic services

This hotel is very luxurious and modern. Rooms are very comfortable. But its location is not very convenient. It is located far away from everything. A taxi ride to downtown Zhuhai takes about 40 minutes. There is a small convenient store inside the hotel, but it does not offer any snacks. Food is expensive. Breakfast buffet is RMB317.00 (US$55.00). But the worst is the fact that if you have to take a taxi early morning on a weekend, you will not find one easily. We had to catch a flight at 9:00 a.m. on a Sunday. We had to leave for the Zhuhai airport at around 6:00 a.m. There were no taxis available to take us and the concierge service was not helpful. They just kept telling us no taxis were available and were doing nothing to get us one. It was not until we asked for the hotel manager that they started trying to call a taxi service. Luckily a taxi arrived some minutes later to drop off a guest and took us to the airport. I would not recommend this hotel to a business traveler for this reason. It caters more to families with small children because of the aquarium and circus right next to it. Be careful when making your reservation online. They were not honoring the rate we got on hotels.com and had to call several times until someone from the hotels.com reservations desk talked to them and had them accept the original rate.

6/10 Okay

L, Malaysia

13 Nov 2014

Disliked: Cleanliness, room comfort

very expensive

the hotel lost my fully paid reservation when i arrived. because it's a Saturday that my party arrived, there were almost no room. not being able to sort it out immediately, the staff just told me to wait indefinitely. after waiting for a long time, we decided it wiser to have dinner then come back to check on the status. there are little choice for food. and every restaurant is very expensive. we came back from dinner. they found my reservation. but because the hotel was quite full, our 2 rooms were separated quite far apart. for such expensive price, the room is at best a 3.5 star. nonetheless i am grateful at least they are clean.

10/10 Excellent

Verified traveller

22 Sept 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good management, clean and comfort!

The most grand, comfortable and clean hotel in China I had been!

10/10 Excellent

Joe, Florida

24 Jun 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brand new hotel with big rooms

The hotel is brand new, opened Feb. 2014. My room was spacious, with both bathtub and shower. Beautiful area of different type of swimming pools. Had a dolphin pool too, except contained no dolphins, just giant turtles. According to staff, dolphins will arrive before July 1, 2014. Fitness facility was barely ok, with running and bike machines, but not enough weight machines. Front desk and 50% of staff speak adequate English Nothing is near hotel, so you must eat in hotel's restaurants, which are expensive for China. Breakfast buffet, which was tasty, cost 159 yuan. (6.2 yuan = US$1.) Taxi from Lotus Bridge immigration should cost 18 yuan. Drivers try to get you to pay lots more. Need hotel's Chinese characters for drivers to understand.

10/10 Excellent

MEIXIAN

12 Feb 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

酒店环境好

很明智选择了横琴湾酒店，酒店环境很好，海景房超赞，园景房景观也不错，离横琴大剧院较近，看大马戏很方便。去企鹅酒店也晃了一圈，人多得如火车客运站。房间内部设施普通，连体重秤也没的。

10/10 Excellent

Jie

4 Jan 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

去海洋王国方便，酒店里还可以玩水世界

酒店可以免费一次进入水世界，即使冬天，室内部分也很适合小孩子玩。酒店设施齐全，东西都很新。有专门去海洋王国的班车或者坐船去都行

8/10 Good

Verified traveller

2 Jan 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Ka wing

30 Dec 2016

Disliked: Staff & service, property conditions & facilities

8/10 Good

Pui Kuen

6 Feb 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

yan

6 Jan 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

4 Jan 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

웅장함 그 자체의 호텔

호텔이 웅장함 그 자체고 객실이 많은 만큼 사람이 많으나 직원들의 친절도는 최고 였다는~ 단 조식 담당직원들은 서비스 교육이 필요할듯~^^; 청결도 좋았어요~ 담에가도이 호텔에 묶을 예정입니다

Chimelong Hengqin Bay Hotel

Photo gallery for Chimelong Hengqin Bay Hotel

Reviews

Very good

Popular amenities

Explore the area

Room options

View all photos for Executive Twin Room

Executive Twin Room

Highlights

View all photos for Leisure Suite

Leisure Suite

Highlights

View all photos for Deluxe Parkview Twin Room

Deluxe Parkview Twin Room

Highlights

Club Parkview Double Room

Highlights

View all photos for Leisure Seaview Double Room

Leisure Seaview Double Room

Highlights

View all photos for Leisure Seaview Twin Room

Leisure Seaview Twin Room

Highlights

Club Parkview Twin Room

Highlights

View all photos for Family Room

Family Room

Highlights

View all photos for Deluxe Parkview Double Room

Deluxe Parkview Double Room

Highlights

View all photos for Executive Double Room

Executive Double Room

Highlights

Similar properties

Hyatt Regency Hengqin

About the area

Zhuhai

What's nearby

Getting around

Restaurants

About this property

Chimelong Hengqin Bay Hotel

Languages

Property amenities

Internet

Parking and transport

Conveniences

Guest services

Business services

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

You need to know

We should mention

National rating

Property is also known as

Frequently asked questions

Chimelong Hengqin Bay Hotel Reviews

Reviews

Very good

8.4/10

7.6/10

8.4/10