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Mercure Zürich City

4.0 star property
Pet-friendly hotel connected to the airport in Zürich Center with a full-service spa
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Mercure Zürich City

Daily buffet breakfast (CHF 29 per person)
Rooftop terrace
Exterior
Privilege, Room, 1 Double Bed
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Gym
    Gym
  • Breakfast available
    Breakfast available

Explore the area

Map
Vulkanstrasse 108b, Zürich, 8048
  • Technopark Business Center
    4 min drive
  • Letzigrund Stadium
    5 min drive
  • Swiss National Museum
    8 min drive
  • Zürich (ZRH)
    24 min drive

Room options

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room, 1 Queen Bed, Accessible

Comfort Room, 1 Queen Bed, Accessible

Comfort Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
Crowne Plaza Zürich, an IHG Hotel
Spa
Pet-friendly
Free WiFi
Restaurant
4.2 out of 5, Very good, (1004)
The price is NZ$274
for 1 night
includes taxes & fees
13 Oct - 14 Oct
Crowne Plaza Zürich, an IHG Hotel

About the area

Zürich

At Mercure Zürich City , you'll be connected to the airport and 4.7 km (2.9 mi) from Swiss National Museum. Highlights at this hotel include a full-service spa, a restaurant and a gym. .A day of pampering at Wellnessbereich can include access to the sauna and hot tub. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub and sauna. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4-property class Zürich Center hotel include Bahnhofstrasse and University of Zurich.

What's nearby

  • Letzigrund Stadium - 5 min drive
  • Swiss National Museum - 8 min drive
  • Bahnhofstrasse - 8 min drive
  • University of Zurich - 8 min drive
  • ETH Zurich - 10 min drive

Getting around

  • Seidelhof Tram Stop - 5 min walk
  • Zurich Altstetten Station - 6 min walk
  • Zurich Airport (ZRH) - 24 min drive

Restaurants

  • ‪Piratino - ‬10 min walk
  • ‪Caffè Spettacolo - ‬5 min walk
  • ‪Restaurant Krone - ‬11 min walk
  • ‪Pizzeria Santa Lucia - ‬9 min walk
  • ‪Subway - ‬7 min walk

About this property

Mercure Zürich City

Pet-friendly hotel connected to the airport in Zürich Center with a full-service spa
Mercure Zürich City offers its guests a full-service spa, a health club, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A sauna, spa services, and a terrace are also featured at the business-friendly Mercure Zürich City . Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Zürich hotel is smoke free.

  • 319 guestrooms or units
  • Conference rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Zürich City offers 319 accommodations with a hairdryer and blackout curtains. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower.

This Zürich hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks and desk chairs. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellnessbereich. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (CHF 25 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 100% renewable energy
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Office
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night
  • Only dogs are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 29 per person
  • Covered self-parking fee: CHF 25 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

a-ja Zürich. Das City-Resort. Hotel Zurich
a-ja Zürich. Das City-Resort. Hotel
a-ja Zürich. Das City-Resort. Zurich
aja Zürich Das CityResort
a ja Zürich. Das City Resort.
a-ja Das City-Resort. Hotel
aja Zuerich Hotel Zürich
aja Zuerich Hotel
aja Zuerich Zürich
Hotel aja Zuerich Zürich
Zürich aja Zuerich Hotel
Hotel aja Zuerich
a ja Zürich. Das City Resort.
aja Zuerich
Mercure Zürich City
Mercure Zürich City Hotel
Mercure Zürich City Zürich
Mercure Zürich City Hotel Zürich
Mercure Zürich City (Eröffnung November 2023)

Frequently asked questions

What is the cancellation policy at Mercure Zürich City ?

Mercure Zürich City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Zürich City ?

As of 29 Sept 2024, prices found for a 1-night stay for 2 adults at Mercure Zürich City on 20 Oct 2024 start from NZ$253.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Zürich City ?

Yep, Mercure Zürich City has a covered self car park for CHF 25 per night. Onsite parking is limited.

Are there any beaches close to Mercure Zürich City ?

The closest beach to Mercure Zürich City is Mythenquai Beach (5.8 km).

Is there a spa on site at Mercure Zürich City ?

Yep, Wellnessbereich is available for guests. It has a hot tub, a steam room and a sauna.

Does Mercure Zürich City serve breakfast?

Yep, buffet brekkie is offered on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Mercure Zürich City ?

No, Mercure Zürich City does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Zürich City ?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mercure Zürich City ?

Check-in begins at 3 PM. Check-out time is noon.

Mercure Zürich City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 238 out of 463 reviews" "
Rating 8 - Good. 144 out of 463 reviews" "
Rating 6 - Okay. 47 out of 463 reviews" "
Rating 4 - Poor. 19 out of 463 reviews" "
Rating 2 - Terrible. 15 out of 463 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rafael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel
It was a pleasant stay. The hotel is located on the outskirts of Zurich city centre, but it has a tren station, tram and bus station just 5mins by foot. The breakfast is delicious and with many sweet and savory options.
Stayed 4 nights in Jun 2024

10/10 Excellent

Yong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice n cool!
Nice n new, clean, friendly staff. Restaurant had limited offering but was close to other places to eat
Stayed 2 nights in Jun 2024

10/10 Excellent

parag

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Wioleta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was modern, size ok.
Stayed 2 nights in Jun 2024

4/10 Poor

LUIGI

Business traveller
Disliked: Staff & service, property conditions & facilities
Poor service, good location, clean room but small
We arrived at midnight, 1 room key didn't work, we went back and forth to the reception, still could not fix it. Finally, the receptionist came and used his key to open the door. The check in took very long time. The bathroom is fully transparent and the electric blind suddenly lift up automatically, big panic! We booked a meeting area and the night shift receptionist told us it is on the 4th floor, actually, it is on the ground floor and he told us the supermarket is on the left of the building and actually, it is on the right...
Stayed 1 night in May 2024

10/10 Excellent

Sepideh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and very near to bus station
Stayed 3 nights in May 2024

10/10 Excellent

MILO

Stayed 3 nights in May 2024

10/10 Excellent

Mohit

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
All well
Stayed 2 nights in Apr 2024

10/10 Excellent

Sean

Stayed 2 nights in Mar 2024

4/10 Poor

Elosen

Travelled with group
Disliked: Amenities, property conditions & facilities
the hotel rooms are right across offices so it’s limited to privacy and the hotel is limited to facilities such as kettle , no fridge , barely anything it just was not a pleasant stay and there’s no room service and we wasn’t offered any clean towels
Stayed 2 nights in Nov 2023

10/10 Excellent

Syed

Business traveller
Amazing hotel. Very friendly staff, excellent facilities.
Stayed 2 nights in Oct 2023

8/10 Good

Gyanendra N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Meiyi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Sophia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 2 days at the Aja Hotel and we very happy with the amenities and on-site restaurant. As we are Expedia VIP members, we happily accepted a room upgrade and complimentary parking. The only missing item (as we’re traveling with 2 kids) was a kids play area within the hotel. That would have been perfect.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close proximity to train station!
Close proximity to Altstetten train station (just 5min ride to the main Zurich HB station). Love that there are two sets of blankets in the room! Bed and pillows were comfy. Tap water didn’t taste weird at al (Switzerland has one of the safest drinking tap water).
Stayed 7 nights in Aug 2023

10/10 Excellent

Mazhar

Stayed 3 nights in Sep 2023

10/10 Excellent

Manish

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

Mohammed

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is a basic business hotel. We were charged 65 CHF for early check in . Room is very tiny towels are not full size . Its away from the city yet listed in citycenter .
Stayed 2 nights in Aug 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl at the desk was extremely helpful and informative.
Stayed 1 night in Aug 2023

6/10 Okay

Maedean

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
What was unique about the property was it's description as being like a resort or spa within the city. This marketing elevated my expectations so I was left disappointed. First, upon arrival at approximately 2pm with the check in time being 3pm, I was informed that there would be a fee should we wish to check in at this time. I have never in my days of travel been told that there would a fee for checking in a bit earlier than the exact check in time. In my opinion a higher level of customer service would have been to say something like, "we are doing our best to have your room ready for you, let me check if a room is ready now." I was immediately put off. My disappointment increased as the room I found to be modern but lacking in any feeling of spa or resort like comfort. The bathroom is glass, with a curtain on the outside, the shower cubicle's door drags water across the floor, the simple soaps provided are not Nivea, representing a missed opportunity to market their onsite Nivea spa services, no phone in the room to contact the front desk (which I had to do to figure out how to turn off one of the lights), not even a book with a basic map, listing of local dining and transportation options, hotel menu or amenities. I looked forward to the rooftop to meditate in the morning, but learned it only opened later in the day when we'd be out exploring. For me, the room or service did not support that idea of the hotel being a spa or resortlike experience.

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2023

10/10 Excellent

Lucas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel good location
Stayed 2 nights in Apr 2023

8/10 Good

Jerome, Newtonville

Liked: Cleanliness
Good gym and lobby.
Stayed 2 nights in Jun 2023