citizenM Zürich

4.0 star property
Lakefront Zürich hotel in Old Town Zürich with a 24-hour business centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for citizenM Zürich

Lobby sitting area
Exterior
King Room
Daily buffet breakfast (CHF 28 per person)
King Room | View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Talacker 42, Zürich, 8001
  • Swiss Casinos Zurich
    3 min walk
  • Bahnhofstrasse
    3 min walk
  • Paradeplatz
    6 min walk
  • Zürich (ZRH)
    26 min drive

Room options

King Room

Highlights

Air conditioning
Smart TV
Premium bedding
Blackout curtains
Fan
Pillow-top bed
Private bathroom
Rainfall showerhead
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Zürich

CitizenM Zürich puts you in the heart of Zürich, within just a 10-minute stroll of Bahnhofstrasse and Paradeplatz. Highlights at this hotel include in-room free WiFi, iPads and Smart TVs. .The restaurant, canteenM, is open for breakfast, lunch and dinner. CanteenM bar is the hotel's own bar. Business amenities include 5 meeting rooms, a 24-hour business centre, and coworking space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. .Sights within a 10-minute walk of this 4-property class Old Town Zürich hotel include Fraumuenster and Helmhaus.

What's nearby

  • Bahnhofstrasse - 3 min walk
  • Paradeplatz - 6 min walk
  • Fraumuenster - 7 min walk
  • Kunsthaus Zurich - 15 min walk
  • ETH Zurich - 17 min walk

Getting around

  • Sihlstrasse Tram Stop - 1 min walk
  • Zürich Limmatquai Station - 10 min walk
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪Babu's Bakery & Coffeehouse - ‬3 min walk
  • ‪Hiltl - ‬3 min walk
  • ‪Kaufleuten - ‬1 min walk
  • ‪Joe & The Juice - ‬2 min walk
  • ‪Restaurant Le Cèdre - Maurice - ‬3 min walk

About this property

citizenM Zürich

Lakefront Zürich hotel in Old Town Zürich with a 24-hour business centre
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 5 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly citizenM Zürich.

This 4-star Zürich hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 2019
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Library
  • Gift shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Zürich offers 160 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. Smart televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on request.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: CHF 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM bar

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPad
  • IPod dock
  • Smart TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CHF 34
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 28 per person
  • Late check-out fee: CHF 34 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

citizenM Zürich Hotel Zürich
Hotel citizenM Zürich Zürich
Zürich citizenM Zürich Hotel
Hotel citizenM Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel Zürich

Frequently asked questions

What is the cancellation policy at citizenM Zürich?

CitizenM Zürich offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM Zürich?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at citizenM Zürich on 24 Nov 2024 start from NZ$294.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to citizenM Zürich?

The closest beach to citizenM Zürich is Mythenquai Beach (2.1 km).

What makes citizenM Zürich a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM Zürich.

Does citizenM Zürich serve breakfast?

Yeah, buffet brekkie is on offer daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at citizenM Zürich?

No, citizenM Zürich does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM Zürich?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at citizenM Zürich?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at citizenM Zürich?

No, only service animals are allowed.

citizenM Zürich Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 733 out of 1032 reviews" "
Rating 8 - Good. 205 out of 1032 reviews" "
Rating 6 - Okay. 58 out of 1032 reviews" "
Rating 4 - Poor. 17 out of 1032 reviews" "
Rating 2 - Terrible. 19 out of 1032 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Osmelys

Stayed 1 night in Jul 2024

10/10 Excellent

xueming, Madison

Stayed 2 nights in Aug 2024

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, clean and modern, friendly and accommodating staff. Expensive stay in Zurich.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alexander

Stayed 3 nights in Jul 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too cool for school! Super modern and high tech. Control all room functions (mood lighting included!) with bedside iPad. Walking distance to Old Town and train station. Great location! HIGHLY recommend!!
Stayed 1 night in Aug 2024

10/10 Excellent

CAROLINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem I found was in my room the side of the bed next to the window doesn’t have where to charge the phone .
Stayed 2 nights in Aug 2024

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive hotel. It has all you need.
Stayed 3 nights in Jul 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Patrick, Merced

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Clean facilities. Staff were friendly and breakfast was included. Only issue was small rooms and bathroom isn't completely private from room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 2 nights in Aug 2024

8/10 Good

Niam

Liked: Cleanliness
Stayed 4 nights in Jul 2024

8/10 Good

Gavriel

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jul 2024

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel! Great location close to Old Town, train station and everything, really! Comfortable bed, wonderful shower, we had everything we needed.
Stayed 4 nights in Jul 2024

6/10 Okay

Sreekanth

Travelled with family
Disliked: Staff & service, property conditions & facilities
Pictures of the rooms are misleading. THere is no separate bathroom, it's just a partition in one room. Sink is outside and makes a mess. If you are 6ft in height or taller, then the bed is too short.
Stayed 4 nights in Jul 2024

10/10 Excellent

ovsanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Jul 2024

10/10 Excellent

Jessey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we were going to Switzerland, we really had no idea what to expect. But when we arrived at citizenM, we were so happy with our choice of hotel. Not only was it one of the cleanest hotels that I have ever stayed in, it was also one of the most funky! CitizenM and has such a good vibe, and a really nice bar downstairs and all of the workers and employees were very helpful and happy. Citizen M is a great hotel and I will definitely be checking their availability for future stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rajesh

Stayed 3 nights in Jul 2024

10/10 Excellent

Jason David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

8/10 Good

Max

Travelled with family
Liked: Cleanliness, staff & service
CitizenM was fine but I probably wouldn’t stay at one of their properties again. The most important details were good: room was clean, bed was comfortable, and checkin/checkout was easy. However the hotel is over designed so some of the details are annoying. All lights and tv in the room are controlled by an iPad which didn’t work very well. The bathroom in the room has thin doors and walls. And when we checked in, the front desk warned us the hotel has a club next door that plays loud music until 12am Thursday, Friday, and Saturday. The music ended up not bothering us but we could hear the bass in our room which might be annoying to others.
Stayed 1 night in Jul 2024

8/10 Good

Damarys

Liked: Cleanliness, staff & service, property conditions & facilities
Great Value for Zurich. Very very clean in rooms. Super short walking distance from Bahnhoffstrasse street. EXCELLENT LOCATION!
Stayed 2 nights in Jul 2024

8/10 Good

Dariush

Stayed 1 night in Jul 2024

10/10 Excellent

ADALBERTO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Public transportation was right across the street. The main shopping area along with old town were within walking distance, as was the main train station.
Stayed 7 nights in Jul 2024

8/10 Good

ram

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room is crowded and you have to climb on top of each other in order to get to your side of the bed. Absolutely ridiculous.
Stayed 3 nights in Jul 2024