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citizenM Zürich

4.0 star property
Lakefront hotel with 24-hour business centre and 24-hour front desk

Photo gallery for citizenM Zürich

Lobby sitting area
Exterior
King Room
Daily buffet breakfast (CHF 28 per person)
King Room | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant
The current price is NZ$297
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
Talacker 42, Zürich, 8001
  • Bahnhofstrasse
    ‪3 min walk‬
  • Paradeplatz
    ‪6 min walk‬
  • Lindenhof
    ‪6 min walk‬
  • Zürich (ZRH)
    ‪26 min drive‬

Room options

View all photos for King Room

King Room

King Room

Highlights

Air conditioning
Smart TV
Pillow-top bed
Premium bedding
Fan
Blackout curtains
Rainfall showerhead
Hairdryer
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Ruby Mimi Zurich

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
4.5 out of 5, Wonderful, (1170)
The price is NZ$576
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Ruby Mimi Zurich

About the area

Zürich

CitizenM Zürich puts you in the heart of Zürich, within just a 10-minute stroll of Bahnhofstrasse and Paradeplatz. Highlights at this hotel include in-room free WiFi, iPads and Smart TVs. .The restaurant, canteenM, is open for breakfast, lunch and dinner. CanteenM bar is the hotel's own bar. Business amenities include 5 meeting rooms, a 24-hour business centre, and coworking space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. .Sights within a 10-minute walk of this 4-property class Old Town Zürich hotel include Fraumuenster and Helmhaus.

What's nearby

  • Bahnhofstrasse - 3 min walk
  • Paradeplatz - 6 min walk
  • Fraumuenster - 7 min walk
  • Swiss National Museum - 15 min walk
  • Kunsthaus Zurich - 15 min walk

Getting around

  • Sihlstrasse Tram Stop - 1 min walk
  • Zürich Limmatquai Station - 10 min walk
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪Babu's Bakery & Coffeehouse - ‬3 min walk
  • ‪Hiltl - ‬3 min walk
  • ‪Kaufleuten - ‬1 min walk
  • ‪Joe & The Juice - ‬2 min walk
  • ‪Restaurant Le Cèdre - Maurice - ‬3 min walk

About this property

citizenM Zürich

Lakefront hotel with 24-hour business centre and 24-hour front desk
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 5 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly citizenM Zürich.

This 4-star Zürich hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 2019
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Library
  • Gift shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Zürich offers 160 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. Smart televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on request.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: CHF 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM bar

Things to do

  • Art gallery
  • Books
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPad
  • IPod dock
  • Smart TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CHF 34
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 28 per person
  • Late check-out fee: CHF 34 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

citizenM Zürich Hotel Zürich
Hotel citizenM Zürich Zürich
Zürich citizenM Zürich Hotel
Hotel citizenM Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel Zürich

Frequently asked questions

What is the cancellation policy at citizenM Zürich?

CitizenM Zürich offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM Zürich?

As of 3 Mar 2025, prices found for a 1-night stay for 2 adults at citizenM Zürich on 30 Mar 2025 start from NZ$283.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to citizenM Zürich?

The closest beach to citizenM Zürich is Mythenquai Beach (2.1 km).

What makes citizenM Zürich a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM Zürich.

Does citizenM Zürich serve breakfast?

Yeah, buffet brekkie is on offer daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at citizenM Zürich?

No, citizenM Zürich does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM Zürich?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at citizenM Zürich?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at citizenM Zürich?

No, only service animals are allowed.

citizenM Zürich Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 725 out of 1008 reviews
Rating 8 - Good. 189 out of 1008 reviews
Rating 6 - Okay. 60 out of 1008 reviews
Rating 4 - Poor. 17 out of 1008 reviews
Rating 2 - Terrible. 17 out of 1008 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Clean and comfortable rooms, easy to check in and out. Will stay again next time visiting Zurich
Stayed 1 night in Nov 2024

10/10 Excellent

kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Girl at the desk when we got to the hotel was so nice and had our room ready in a few minutes Easy hotel to stay at clean, comfortable will book again
Stayed 4 nights in Nov 2024

10/10 Excellent

Patrice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and enjoyable location, very colorful, with a bar. Reasonable size room with ipad as remote for tv. Very cool
Stayed 2 nights in Nov 2024

6/10 Okay

Bertwald

Liked: Cleanliness, staff & service

8/10 Good

Keith

Stayed 4 nights in Aug 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel near old town , very modern
Stayed 2 nights in Nov 2024

10/10 Excellent

Bjorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean efficient convenient.
Stayed 1 night in Nov 2024

10/10 Excellent

Benjamin

Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loves the room
Stayed 1 night in Nov 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, room comfort
Nice, but…
Bed was very nice and comfortable. But there was no coffee or tea available in our room. Also the rooms very small, even by EU standards.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but mighty. Highly recommend.
I loved my small but incredibly comfortable room. It was perfect as a solo traveler. Giant bed nestled in the corner was perfect for my jet lag. The iPad to control the room was a little confusing but overall, highly comment. Absolutely loved the self service check in and everyone we spoke to was incredibly friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Cosy comfortable immaculate room. Friendly helpful staff.
Stayed 1 night in Nov 2024

6/10 Okay

Anna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has an excellent location, the system is great, easy in and easy out, staff is friendly. The room is only suitable for a single person in my opinion. There is zero bathroom privacy if you are sharing the room, and traveling with large luggage leaves little to no walking space. The towels are very worn and could use updating.
Stayed 1 night in Oct 2024

10/10 Excellent

Omar

Nill
Stayed 3 nights in Nov 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great property. Clean, safe, friendly- with people who care about helping out
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Zurich
First time to Zurich and would definitely stay here again! It was perfect for our needs and location was great.
Stayed 3 nights in Nov 2024

10/10 Excellent

Hisham, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities
Would highly recommend it for business travelers
Stayed 3 nights in Nov 2024

10/10 Excellent

Fritz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and modern looking hotel
Beautiful and modern looking hotel. A few blocks from the popular shopping areas. Great check-in service! The full breakfast with free unlimited coffees to 11am is a great deal at 27 CHf…it is Zurich, ain’t nothing cheap! The room is meticulously clean. The iPad control for TV, lights and climate is easy to use. Super comfortable bed and great shower! Room 404 was a bit warm even though I had it set at 18 degrees centigrade but we were so tired after walking 28,000 steps across Zurich, we still slept 8+ hours. Highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities
Was good
Stayed 1 night in Nov 2024

10/10 Excellent

regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So smart & so awesome!
I was SHOCKED how easy & efficient check-in was. Marlin immediately showed me how to do self check-in, asked if we needed a phone charger (yes!), told me how to get an Uber to airport, and even gave us 2 free drinks as people new to this hotel line. The room was SO SMARTLY DONE! We were beyond impressed with the intelligence this hotel uses with the modern traveler. I’m proud to see my home city has one too!
Stayed 1 night in Nov 2024

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Location was good and staff was friendly. The only negative part is the bed is pushed up against the window so you have to climb over the other person. I also did not realize til our last day on the iPad it was automatically selected we did not want the room cleaned so make sure you check the iPad is not set up that way.
Stayed 3 nights in Nov 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Danaliz

Stayed 2 nights in Oct 2024

10/10 Excellent

Eileen, Sewell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was so "futuristic" in design and function. The bed was comfortable and we had all the space that we needed for our short stay in Zurich. The hotel was in an excellent area to tour the city. The staff were amazing. They were courteous, friendly and professional. They were extremely helpful as far as concierge service.
Stayed 2 nights in Nov 2024