6/10 Okay
Ma
30 Sept 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
I stayed at Hotel Perron 10 both coming into Switzerland via Zürich for one night, and ahead of leaving for another two, as I was visiting the cycling world championships. For a short stay, this was a good place - the most comfortable hotel bed I've stayed in to date, 5 minutes from the station, food options nearby. complimentary bottled water, and someone to come in and make the bed and empty the bins every day. What I don't understand is the size of the bathroom compared tp the large size of the room - the toilwt faces the wall in such a way that I, a relatively short person, needed to access it diagonally. There is no fan, so the ceiling is moldy, the shower doesn't have a basin and thus floods the entire room. All good for a short stay. During my second stay, the blinds to one wundow were completely shut with no way to open them, and the windows let every bit of sound through. Even with earplugs it wss like sleeping next to a motorway that doesn't calm down most nights until 3am.
My biggest problem came when I returned to the hotel Sunday night. This is a self-checkin facility, you get a door code mailed to you. This worked great right until it didn't. The emergency number at the door rings the phone at the restaurant, by then long closed. I had to listen to a recording of the manager give you another emergency phone number, and no one picked up. If you offer/lack a service, you should make sure it works if you don't wanna strand your guests?
Ma
Stayed 2 nights in Sep 2024
