See all properties
Save

Placid Hotel Design & Lifestyle Zurich

4.0 star property
Family-friendly Zürich hotel in Zürich Center with 2 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Placid Hotel Design & Lifestyle Zurich

Panorama Corner Room | View from property
Sundeck
Children's play area - outdoor
Daily buffet breakfast (CHF 29 per person)
Panorama Corner Room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
The price is NZ$238
includes taxes & fees
24 Nov - 25 Nov

Explore the area

Map
Buckhauserstrasse 36, Zürich, ZH, 8048
  • Letzigrund Stadium
    11 min walk
  • Technopark Business Center
    4 min drive
  • Bahnhofstrasse
    6 min drive
  • Zürich (ZRH)
    27 min drive

Room options

View all photos for Urban Design Room

Urban Design Room

Urban Design Room

Highlights

Soundproofed
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Heating
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Studio

Premium bedding, in-room safe, desk, laptop workspace

Design Studio

Highlights

Separate dining area
Separate sitting area
Soundproofed
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panorama Corner Room

Panorama Corner Room

Panorama Corner Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Design Room

Business Design Room | Living room

Business Design Room

Highlights

Soundproofed
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Heating
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Boutique Junior Suite

Boutique Junior Suite | Living area

Boutique Junior Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 43 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Boutique Smart Suite

Boutique Smart Suite | View from room

Boutique Smart Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 34 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Lifestyle Loft

Premium bedding, in-room safe, desk, laptop workspace

Lifestyle Loft

Highlights

Separate dining area
Separate sitting area
Soundproofed
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Boutique Studio

Premium bedding, in-room safe, desk, laptop workspace

Boutique Studio

Highlights

Separate dining area
Separate sitting area
Soundproofed
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Design Junior Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Lifestyle Suite

Lifestyle Suite

Lifestyle Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Heating
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 1 King Bed and 1 Queen Sofa Bed

View all photos for Sunrise Corner Room

Sunrise Corner Room

Sunrise Corner Room

Highlights

Soundproofed
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Heating
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Design Smart Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 34 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

Similar properties

Front of property
Hotel Stoller
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (184)
The price is NZ$257
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Hotel Stoller

About the area

Zürich

A family-friendly stay in Zürich awaits you at Placid Hotel Design & Lifestyle Zurich. You'll be 0.9 km (0.6 mi) from Letzigrund Stadium and 4.1 km (2.5 mi) from Bahnhofstrasse. Highlights at this hotel include in-room free WiFi, tablet computers and heated floors. .The restaurant, Buckhuser, serves regional cuisine and is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym along with access to free bike hire and a playground. 2691 square feet (250 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a 24-hour business centre and coworking space. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Buffet breakfast is available at weekends between 6:30 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .With a stay at this 4-property class Zürich Center hotel, you'll be 4.3 km (2.7 mi) from Paradeplatz and 4.4 km (2.8 mi) from Swiss National Museum.

What's nearby

  • Letzigrund Stadium - 11 min walk
  • Bahnhofstrasse - 6 min drive
  • Paradeplatz - 6 min drive
  • Swiss National Museum - 7 min drive
  • ETH Zurich - 7 min drive

Getting around

  • Kappeli Station - 4 min walk
  • Zurich Altstetten Station - 14 min walk
  • Zurich Airport (ZRH) - 30 min drive

Restaurants

  • ‪Popeyes Louisiana Kitchen - ‬8 min walk
  • ‪Musti-Grill - ‬8 min walk
  • ‪Restaurant Singapore - ‬8 min walk
  • ‪UBS Kantine Flur - ‬2 min walk
  • ‪Samurai VII - ‬7 min walk

About this property

Placid Hotel Design & Lifestyle Zurich

Family-friendly Zürich hotel in Zürich Center with 2 restaurants
Placid Hotel Design & Lifestyle Zurich offers its guests a 24-hour health club and complimentary bicycles. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 7 meeting rooms, and coworking spaces. Event space at this hotel measures 2691 square feet (250 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at the family-friendly Placid Hotel Design & Lifestyle Zurich. You'll have access to the health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Zürich hotel.

  • 1 building
  • 115 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 2691 sq ft of conference space
  • 250 sq. m of conference space
  • Built in 2016
  • Manager's reception (free)
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Placid Hotel Design & Lifestyle Zurich offers 115 accommodations with tablet computers and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (CHF 25 per day)
  • Covered extended parking on site (CHF 25 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 6:30 AM to noon for a fee: CHF 29 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Buckhuser
  • Intermezzo Buffet & Take-

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's toys
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Hand-held showerhead
  • Handrails in stairways (92 centimetre high)
  • Height-adjustable showerhead
  • Hospital bed
  • Lift (96 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2016
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Tablet computer

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Late-night room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Heated floor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 21 December to 5 January:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CHF 15.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 29 per person
  • Covered self-parking fee: CHF 25 per day
  • Covered extended parking fee: CHF 25 per day
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CHF 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Placid Hotel Design Lifestyle Zurich
Placid Hotel Design Lifestyle
Placid Design Lifestyle Zurich
Placid Design Lifestyle
Placid Hotel Zürich
Placid Hotel Design Lifestyle Zurich
Placid Hotel Design & Lifestyle Zurich Hotel
Placid Hotel Design & Lifestyle Zurich Zürich
Placid Hotel Design & Lifestyle Zurich Hotel Zürich

Frequently asked questions

What is the cancellation policy at Placid Hotel Design & Lifestyle Zurich?

Placid Hotel Design & Lifestyle Zurich offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Placid Hotel Design & Lifestyle Zurich?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Placid Hotel Design & Lifestyle Zurich on 24 Nov 2024 start from NZ$224.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Placid Hotel Design & Lifestyle Zurich?

Yep, Placid Hotel Design & Lifestyle Zurich has a covered self car park for CHF 25 per day. Covered extended parking costs CHF 25 per day. Onsite parking is limited.

Are there any beaches close to Placid Hotel Design & Lifestyle Zurich?

The closest beach to Placid Hotel Design & Lifestyle Zurich is Mythenquai Beach (4.7 km).

What makes Placid Hotel Design & Lifestyle Zurich a romantic place to stay?

Al fresco dining and couples dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Placid Hotel Design & Lifestyle Zurich.

Is Placid Hotel Design & Lifestyle Zurich family-friendly?

You bet! With amenities such as children's meals, a playground and an arcade, it's no surprise that Placid Hotel Design & Lifestyle Zurich is a hit with families.

Does Placid Hotel Design & Lifestyle Zurich serve breakfast?

Yep, buffet breakfast is available at weekends between 6:30 AM and noon.

Is there a free airport shuttle available at Placid Hotel Design & Lifestyle Zurich?

No, Placid Hotel Design & Lifestyle Zurich does not offer an airport shuttle service.

Is there a bar or restaurant at Placid Hotel Design & Lifestyle Zurich?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? The dining venue is closed seasonally each year from December 21 until January 5.

What time are check-in & check-out at Placid Hotel Design & Lifestyle Zurich?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Placid Hotel Design & Lifestyle Zurich?

Furry friends are welcome at Placid Hotel Design & Lifestyle Zurich, with food and water bowls on offer.

Placid Hotel Design & Lifestyle Zurich Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 326 out of 597 reviews" "
Rating 8 - Good. 204 out of 597 reviews" "
Rating 6 - Okay. 37 out of 597 reviews" "
Rating 4 - Poor. 23 out of 597 reviews" "
Rating 2 - Terrible. 7 out of 597 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent
Stayed 5 nights in Jul 2024

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but noisy!
Pleasant staff, clean room and nice hotel. However, the noise from other guests late at night was awful. People running around and shouting at all hours. It was still going on at 4:30am. I will put it down to just being unlucky with who was in the hotel at the time, but it would make me think twice about staying again.
Stayed 1 night in Jul 2024

8/10 Good

Christel

Stayed 1 night in Jul 2024

4/10 Poor

John

Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

smitha

The property is under construction and the floor isn't done. Cement flooring but other than that the room is spacious and the staff is very friendly
Stayed 1 night in Jul 2024

8/10 Good

Danny

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Timothy, Whitehorse

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good location, fitness center, hotel close to tram
Stayed 5 nights in Jul 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful views, good food. Would stay at the Placid Hotel again.
Stayed 7 nights in Jul 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly.
Stayed 6 nights in Jul 2024

8/10 Good

michael

Travelled with family
Liked: Cleanliness, staff & service
Reasonable,but not great....
Beware that many hotels have no AC--including this one. Tough on 87 degree days.Also---'variable pricing' meant my room was 200$ cheaper the day after I booked. Staff worked hard to accommodate all given a full house for a concert.
Stayed 1 night in Jul 2024

10/10 Excellent

Bill

Liked: Property conditions & facilities
happy
Stayed 1 night in Jul 2024

8/10 Good

Stacia, Napa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
53 anniversart
The hotel and our very fabulous room made it difficult for us to leave! We wanted to stay! I laid in bed til after 2 just looking out the windows! Truly a dream room!
Stayed 1 night in Jun 2024

6/10 Okay

Bavand

Liked: Staff & service
It’s that, a 3
The only good thing about this hotel was the staff. The fan in the tiny bathroom wasn’t working, they didn’t have an extra pillow although I asked twice and it’s oddly located in a some sort of industrial buildings.
Stayed 3 nights in Jun 2024

10/10 Excellent

Lum Haung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great. It’s out of the city but it’s convenient to get to the city. This place is clean and quiet. Staffs are very friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Hai Soon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful and friendly
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended. Brings out your inner exhibitionist.
Recommend. A very nice room to stay in. View from the room is just beautiful, especially on a rainy night. Kept the blinds open, even though I had to get up early to close the. Shower and windows brings up your inner exhibitionist, but in a good way I guess/hope. Free tickets to the zoo (first come first serve) is a very nice touch. Location is not city center, but close enough to public transportation, and running in beautiful wooded areas. Also nice gym. Nespresso machine in the room and Nespresso pods was nice too. Asked to extend the check out by 50 minutes - got a quote for 10CHF.
Stayed 2 nights in Jun 2024

10/10 Excellent

Manon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Warm welcome, amazing staff, clean hotel and room. Nice restaurant but pricey. Great room and fair size. About 3 minutes walking distance from the Tram #2 which brings you right downtown Zurich in about 10 to 15 minutes.
Stayed 4 nights in Jun 2024

6/10 Okay

Gong

Stayed 1 night in Jun 2024

8/10 Good

Elao

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very accomodating..modern amenities..excellend food options.
Stayed 3 nights in May 2024

4/10 Poor

Hongyi

Travelled with family
Disliked: Amenities
not good location
Stayed 1 night in May 2024

2/10 Terrible

Pratika

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was disappointing. It bought a bitter ending to my 21 days trip and having wonderful stay at other hotels. The room design was impractical, with the washbasin awkwardly placed at the bed's head. Guest services were poor, often unhelpful and unresponsive. Vegetarian breakfast options were extremely limited, making it difficult to start the day well. Additionally, the restaurant staff was quite rude, which further dampened the experience. I was charged 20 francs for accidentally breaking a coffee cup, which costs only 2-3 francs at Ikea. Despite advertising complimentary slippers, the hotel had none available. They seemed more focused on charging extra fees than compensating for service lapses. Nothing was good about this stay. Overall, this hotel does not live up to its claimed 4-star rating; a 2 or 3-star rating would be more accurate. I would not recommend this hotel to anyone seeking a comfortable and pleasant stay.
Stayed 2 nights in May 2024

8/10 Good

Julius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 3 nights in May 2024

6/10 Okay

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

4/10 Poor

Matthew

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
For such a big room, there no was fridge to place our water. We ordered room service and asked them to cover the food. They brought all the food up uncovered. The most annoying thing was that in a new property, there was no air conditioning so we had to sweat at night.
Stayed 2 nights in May 2024