2/10 Terrible
Verified traveller
Travelled with family
5 Aug 2024
Liked: Cleanliness
Worse Experience to date...
This was probably the worse experience I've had in traveling. The access code did not work for me and I met 2 other guests who also had issues and Irecommended they request new access codes like I did. Do not try to email any issues because they will reply back with 20 questions to answer even though we provided all that information on the initial email. The wifi did not work the entire stay! I was unable to work remotely due to this. Comminication was slow and did not resolve any issues. Rather they barely replied back to us. There is a washer and dryer available. However, it seemed like housekeeping was using the same washer/dryer as the guests! Every washer was filles with rags. And we were not able to use the washer and dryer because every time we tried, it was filled with washed rags. Although the accomodation is close to a train station, all the other NEEDED amenities (which is why we chose this apt) were not functional or available. No internet so we could not watch tv either. Smh I've never experienced an advertised accommodation that didnt have functional amenities as listed.
Verified traveller
Stayed 3 nights in Aug 2024