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Santa Ana Star Casino Hotel

3.0 star property
Suburban hotel with 3 restaurants and 2 hot tubs

Photo gallery for Santa Ana Star Casino Hotel

Front of property
View from room
Banquet hall
Free toiletries, hair dryer, towels, soap
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
54 Jemez Canyon Dam Rd, Bernalillo, NM, 87004
  • Santa Ana Star Casino
    ‪1 min walk‬
  • J&R Vintage Auto Museum
    ‪18 min walk‬
  • Santa Ana Star Center
    ‪11 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪25 min drive‬

Room options

View all photos for Luxury Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Luxury Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Luxury Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Accessible

View from room

Luxury Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Bernalillo

Santa Ana Star Casino Hotel places you steps from Santa Ana Star Casino and within a 15-minute stroll of Santa Ana Golf Club. Highlights at this hotel include 3 restaurants, 3 bars/lounges and an indoor swimming pool. .The family restaurant, The Original Mesa Grille, serves American cuisine and is open for lunch and dinner. Quezada - Cantina is the hotel's own bar, serving drinks along with dinner. Enjoy the 2 hot tubs. 12000 square feet (1115 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 3-property class Bernalillo hotel include Coronado Historic Site and J&R Vintage Auto Museum.

What's nearby

  • Santa Ana Star Casino - 1 min walk - 0.1 km
  • Santa Ana Golf Club - 12 min walk - 1.0 km
  • J&R Vintage Auto Museum - 18 min walk - 1.6 km
  • Santa Ana Star Center - 11 min drive - 12.8 km
  • Balloon Fiesta Park - 14 min drive - 19.0 km

Getting around

  • Alvarado Transportation Center - 22 min drive
  • Albuquerque International Sunport (ABQ) - 25 min drive

Restaurants

  • ‪Santa Ana Star Casino - ‬8 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Whataburger - ‬11 min walk
  • ‪Range Cafe - ‬5 min drive

About this property

Santa Ana Star Casino Hotel

Suburban hotel with 3 restaurants and 2 hot tubs
Santa Ana Star Casino Hotel offers its guests 2 hot tubs and an indoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

A business centre and 7 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Santa Ana Star Casino Hotel. Free self parking is available.

This 3-star Bernalillo hotel is smoke free.

  • 204 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • 12000 sq ft of conference space
  • 1115 sq. m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Coffee shop
Santa Ana Star Casino Hotel offers 204 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. 49-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Secured, covered valet parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Home Plate Bar G Grill
  • Juniper Steakhouse
  • Lounge 54
  • Quezada - Cantina
  • The Original Mesa Grille

Things to do

  • 2 hot tubs
  • Indoor pool
  • Shopping

Family friendly

  • Fenced pool
  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 7 meeting rooms
  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 24 2025 to March 17 2025 (dates subject to change):
  • Hot tub
  • Swimming pool
The property will be renovating from 24 February 2025 to 17 March 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 250.00
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet (varies based on length of stay) plus a one-off USD250.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Santa Ana Star Casino Hotel Bernalillo
Santa Ana Star Casino Bernalillo
Santa Ana Star Casino
ta Ana Star Casino Bernalillo
Santa Ana Star Casino
Santa Ana Star Casino Hotel
Santa Ana Star Casino Hotel Hotel
Santa Ana Star Casino Hotel Adult Only
Santa Ana Star Casino Hotel Bernalillo
Santa Ana Star Casino Hotel Hotel Bernalillo

Frequently asked questions

What is the cancellation policy at Santa Ana Star Casino Hotel?

Santa Ana Star Casino Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Santa Ana Star Casino Hotel?

Yep, Santa Ana Star Casino Hotel has a free self car park. Additionally there is secured covered valet parking with in/out privileges for USD 15.00 per night.

Does Santa Ana Star Casino Hotel have a pool?

Yep, and guests love it! Santa Ana Star Casino Hotel has an indoor pool. The pool is open 7:00 AM to 11:00 PM. The swimming pool will be unavailable from February 24 2025 to March 17 2025 (dates subject to change). The property will be renovating the swimming pool from February 24 2025 until March 17 2025 (completion date subject to change).

What luxury perks are available at Santa Ana Star Casino Hotel?

Santa Ana Star Casino Hotel features 2 hot tubs, an indoor pool and 3 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Santa Ana Star Casino Hotel a romantic place to stay?

A bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Santa Ana Star Casino Hotel.

Is there a free airport shuttle available at Santa Ana Star Casino Hotel?

No, Santa Ana Star Casino Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Santa Ana Star Casino Hotel?

Yep, you can grab a meal at Santa Ana Star Casino Hotel's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Santa Ana Star Casino Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Is there a golf course on site at Santa Ana Star Casino Hotel?

There isn't one on site, but Santa Ana Golf Club is a short 12-minute walk away.

Santa Ana Star Casino Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2819 out of 3745 reviews
Rating 8 - Good. 568 out of 3745 reviews
Rating 6 - Okay. 189 out of 3745 reviews
Rating 4 - Poor. 80 out of 3745 reviews
Rating 2 - Terrible. 89 out of 3745 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Antonia, Dulce

Liked: Cleanliness, staff & service, property conditions & facilities
It is very nice. Clean rooms, nice people at the desk and good food.
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas, Albuquerque

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Vada

Stayed 1 night in Dec 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here before and will again. It’s clean and convenient. The staff is always friendly. Check in/out is super easy and pleasant.
Stayed 3 nights in Dec 2024

2/10 Terrible

Michael

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The beds and pillows were both super uncomfortable, the staff was rude and there was no hot water for the shower. Would not recommend anyone staying here.
Stayed 4 nights in Dec 2024

10/10 Excellent

Anita, ALCALDE

Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and knowledgeable. The room was very quiet and very comfortable, clean, very enjoyable.
Stayed 1 night in Dec 2024

8/10 Good

Isaiah

Stayed 1 night in Dec 2024

8/10 Good

Matthew

Stayed 1 night in Dec 2024

8/10 Good

Lesley

Stayed 2 nights in Dec 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel through Albuquerque 4 - 5 per year and always stay here. It has beautiful rooms and plenty of food choices.
Stayed 1 night in Dec 2024

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas stay
This is our second year taking our grandkids for Christmas and had the same issue with the shower. The shower takes about 20 minutes to get hot and it is annoying but other than that it is a nice place for kids
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prompt attention
Had a dog barking in the room next to us. Had to call front desk, and they addressed the situation straight away.
Stayed 1 night in Dec 2024

10/10 Excellent

Audrey Lynn

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Stephanie, Brooksville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been staying here for about 8 years when we come into town to visit family. We love the location and the price. Also like the size, not so big that you have to walk miles to get from one area to another. Love the parking lot security! We've seen the improvements over time and they are great. Now it's time to do some updates: room refreshes, hall carpeting replacement, and most of all, the plumbing because the past year we found the showers to be either scalding hot or icy, no in-between. Yes we've told them about it many times.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Ramus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Tiffany

Stayed 2 nights in Nov 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very welcoming. Took our Christmas photo in their beautifully decorated lobby.
Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel didn’t have one conservative news station. It took 15 minutes before the shower water was hot enough to use. Not very green. And we were only on the 3rd floor! The water pressure was terrible. The bed was lumpy and very soft. My husband likes to play longer than I do. I like to relax in the room and watch TV. Every offensive channel with foul shows were the only choices on TV. We won’t return.
Stayed 1 night in Dec 2024

10/10 Excellent

Guillermo, Albuquerque

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You'll wanna stay here!
I always love staying here, the rooms are luxury, without the luxury price! The sunsets are amazing from the upper floors! Quiet, and wonderful amenities!!
Stayed 1 night in Oct 2024

10/10 Excellent

Krissy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024