SureStay Plus Hotel by Best Western Lehigh Valley

3.0 star property
Hotel with free breakfast, in the vicinity of Lehigh University
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for SureStay Plus Hotel by Best Western Lehigh Valley

In-room safe, desk, laptop workspace, blackout curtains
Exterior
Lobby
Lobby
Indoor wedding

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pet-friendly
  • Breakfast included

Explore the area

Map
300 Gateway Dr, Bethlehem, PA, 18017
  • St Lukes Hospital
    ‪2 min drive‬
  • Lehigh Valley Health Network Muhlenberg
    ‪4 min drive‬
  • Moravian University
    ‪6 min drive‬
  • Allentown, PA (ABE-Lehigh Valley Intl.)
    ‪6 min drive‬

Room options

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Sofa bed - double
Private bathroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Bethlehem

At SureStay Plus Hotel by Best Western Lehigh Valley, you'll be 7.3 km (4.5 mi) from Lehigh University and 7.9 km (4.9 mi) from Wind Creek Bethlehem. Highlights at this hotel include 2 bars/lounges, a restaurant and a complimentary breakfast. .The restaurant, The Foundry, serves American cuisine and is open for dinner. Foundry Cocktail Lounge is the hotel's own cocktail bar. Enjoy the 24-hour gym, seasonal outdoor swimming pool and kids' swimming pool. Business amenities include a meeting room and a business centre. Added amenities include free Wi-Fi in public areas and coffee/tea in a common area. There's also the convenience of free self parking. .Sights within a 15-minute drive of this Bethlehem hotel include SteelStacks and PPL Center.

What's nearby

  • St Lukes Hospital - 2 min drive
  • Historic Hotel Bethlehem - 7 min drive
  • Lehigh University - 8 min drive
  • Wind Creek Bethlehem - 9 min drive
  • SteelStacks - 9 min drive

Getting around

  • Allentown, PA (ABE-Lehigh Valley Intl.) - 6 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Restaurant Depot - ‬4 min drive
  • ‪Hibachi Grill & Supreme Buffet - ‬6 min drive
  • ‪Burger King - ‬4 min drive

About this property

SureStay Plus Hotel by Best Western Lehigh Valley

Hotel with free breakfast, in the vicinity of Lehigh University
SureStay Plus Hotel by Best Western Lehigh Valley offers its guests a seasonal outdoor pool, a 24-hour fitness centre, and a children's pool. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A vending machine, multilingual staff, and a garden are also featured at the business-friendly SureStay Plus Hotel by Best Western Lehigh Valley. You'll have access to the indoor pool at a partner property. Free self parking is available.

This Bethlehem hotel is smoke free.

  • 1 building
  • 192 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Built in 1965
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • No smoking on site
  • 1 conference room
  • Dining venue
SureStay Plus Hotel by Best Western Lehigh Valley offers 192 accommodations with a safe and coffee/tea makers. LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers with a hydromassage showerhead, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Foundry Cocktail Lounge
  • The Foundry

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Children's pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 20 November 2024 to 27 December 2025 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from 11 September to 23 May:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night (maximum USD 100.00 per stay), plus a deposit of USD 30 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 (rates may vary)
  • Pet deposit: USD 30 per stay
  • Pet fee: USD 30 per accommodation, per night (maximum USD100.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 10:00 PM
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Lehigh Valley Hotel
Surestay Plus By Lehigh Valley
SureStay Plus Hotel by Best Western Lehigh Valley Hotel
SureStay Collection by Best Western Lehigh Valley Hotel
Lehigh Valley Hotel SureStay Collection by Best Western
SureStay Plus Hotel by Best Western Lehigh Valley Bethlehem

Frequently asked questions

Is parking available at SureStay Plus Hotel by Best Western Lehigh Valley?

Yep, SureStay Plus Hotel by Best Western Lehigh Valley has a free self car park and free RV/bus/truck parking.

Does SureStay Plus Hotel by Best Western Lehigh Valley have a pool?

SureStay Plus Hotel by Best Western Lehigh Valley has a seasonal outdoor pool and a kids' pool. The pool is open 9:00 AM to 10:00 PM (Seasonal outdoor pool open from May to September).

Is SureStay Plus Hotel by Best Western Lehigh Valley family-friendly?

You bet! With amenities such as a children's pool, as well as free infant beds in the guestrooms, it's no surprise that SureStay Plus Hotel by Best Western Lehigh Valley is a hit with families.

Does SureStay Plus Hotel by Best Western Lehigh Valley serve breakfast?

Yep, free buffet brekkie is on offer weekdays between 6:00 AM and 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at SureStay Plus Hotel by Best Western Lehigh Valley?

No, SureStay Plus Hotel by Best Western Lehigh Valley does not offer an airport shuttle service.

Is there a bar or restaurant at SureStay Plus Hotel by Best Western Lehigh Valley?

Yep, you can grab a meal at SureStay Plus Hotel by Best Western Lehigh Valley's onsite restaurant that serves American cuisine.The bar is closed seasonally each year from September 11 until May 23.

What time are check-in & check-out at SureStay Plus Hotel by Best Western Lehigh Valley?

Check-in begins at 4:00 PM. Check-out time is noon.

SureStay Plus Hotel by Best Western Lehigh Valley Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 297 out of 1000 reviews" "
Rating 8 - Good. 290 out of 1000 reviews" "
Rating 6 - Okay. 170 out of 1000 reviews" "
Rating 4 - Poor. 128 out of 1000 reviews" "
Rating 2 - Terrible. 115 out of 1000 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Stephanie, Newark

Sad this place is closing.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is so much better then the place in New Jersey
Stayed 9 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
This was the worst hotel I have ever stayed at. I can get past dated decor, but the room was dirty and service poor. First, the room only had two pillows and two sets of towels. We called the front desk first for additional pillows and then for the towels. However, the "fresh" pillows were without pillowcases and both were dirty and stained. When we called for pillowcases, we were treated as though we were requesting something above and beyond. The bathroom was filthy. The shower was covered in mold and mildew and there were small drain flies in both the bathroom sink and the sink just outside. The complimentary breakfast was just plain sad. Cereal, but no milk. Packaged oatmeal and tea bags, but no hot water. Omlettes were an egg folded around a piece of American Cheese product. And warm yogurt tubs in a bowl on the counter. We paid extra for a room with a refrigerator. We should have paid a little more for a hotel down the road. This place is disgusting and should be shut down.
Stayed 2 nights in Oct 2024

2/10 Terrible

Hannah

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No cribs and I didn’t trust the sheets blankets or towels. So gross.
Stayed 1 night in Oct 2024

4/10 Poor

Edward

Disliked: Cleanliness, property conditions & facilities
The faucets were all broke and water went everywhere when trying to use. The shower door was falling off and it was made of glass. Tub looked dirty and the floors looked updated but dirty. The bedding looked very clean but needed a new mattress as i went with my 2 kids but we all had to sleep in the king bed due to the pull out sofa bed had no pillows or blankets in the room for it. I tried to call the front office but the phone was also broke! It was after 11pm and we all just wanted to sleep so we made due. The check in was great and the lobby was clean and updated.
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Liked: Property conditions & facilities
Very clean , safe quiet hotel
Stayed 1 night in Oct 2024

6/10 Okay

Joyce

Business traveller
Disliked: Amenities, property conditions & facilities
Facility getting very run down. No clock in the room. No usb port to plug the phone in to charge. Very limited menu in the dining room when it’s open
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
This is the dirtiest Hotel that I have been to in my almost 10 years with hotels.com
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Seems like an older property that was once a motel, but still was converted well even if outside of the rooms it appears old.
Stayed 1 night in Oct 2024

2/10 Terrible

Thejasvi

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Full of dog and cat fur , all over bed and sofa. Smelly rooms.
Stayed 1 night in Oct 2024

4/10 Poor

Kimberly, Carlisle

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Disappointing and the photos posted on Expedia are not accurate. Dirty from the lobby to the stairs and hallway to the room and bathroom. TV did not work. Two hair dryers did not work. One bed did not have a headboard and was pushed against a wall that was disgusting. Pictures to provide this.
Stayed 1 night in Oct 2024

2/10 Terrible

Paul George

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down and dirty
The hotel is run down. Full stop. Its entrances are filthy. Bathtub/shower was so filthy we didn’t even shower there. Mattress was old and sunk into the middle. There were broken spots on bathroom door. No night table on one side of bed.
Stayed 1 night in Oct 2024

10/10 Excellent

Kayla

Stayed 2 nights in Aug 2024

4/10 Poor

KENDRA

Liked: Room comfort
Dirty hallways
Checked in at 4pm. They put us on the second floor in the back. We drug our suitcases up the stairs, only to find the keycards they gave us didnt work. Walked back down to the front for new keys, realizing as we looked around that the carpets in the corridors were filthy! Certainly didn't give me confidence that a room was going to be clean. However once we got into the room it was fine.
Stayed 1 night in Oct 2024

10/10 Excellent

Maricela

Breakfast
Stayed 1 night in Oct 2024

8/10 Good

Noel

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
It’s decent
Stayed 2 nights in Sep 2024

2/10 Terrible

Noreen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible- dirty - run down Had I know better I would have paid more and stayed elsewhere
Stayed 1 night in Sep 2024

2/10 Terrible

christina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cleanliness of the hotel was horrible. We were moved from one room to another due to what appeared as if the sheets were not changed. Hair and what looked like pieces of a dead bug still on the top sheet. The floor was filthy, bathroom tub had terrible mold and when you stood in the tub for a shower, I wasn’t sure if I was going to get sea sick due to the water that seemed to lay in between the the tub layers. I am assuming some kind of a liner was under neath the tub due to it leaking. I realize at $150 for a night I should have slept in my car. Part of my enjoyment when I travel is the comfort of the hotel, I will think differently about the hotel that I pick moving forward. This hotel needs to be completely re done. I would NOT recommend. I was going to take a picture of the shower but it was to disgusting to look at.
Stayed 1 night in Sep 2024

8/10 Good

Paul

Travelled with partner
Liked: Staff & service, amenities
Rooms were ok and stores close by
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
What you would expect for a budget hotel
Stayed 1 night in Sep 2024

2/10 Terrible

Colm, somerdale

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
My wife And kids stay there for a night there was mold on the curtains. The bathroom was disgusting not adequately staffed. She said it was a horrible experience.
Stayed 1 night in Sep 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very accessible. It was clean albeit worn. However, the rooms and facility itself are rather large and spacious. The front desk is staffed with very efficient and knowledgeable people. There is a Wegman's walking distance from the hotel. The parking is ample. It is priced well and was a value. Thank you.
Stayed 1 night in Sep 2024

6/10 Okay

René

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024