Viejas Casino & Willows Hotel

4.0 star property
Adults-only resort with 4 restaurants and full-service spa

Photo gallery for Viejas Casino & Willows Hotel

Exterior
Lobby
Property grounds
Bowling
Seasonal outdoor pool, pool cabanas (surcharge)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Room service
  • Spa
  • Pool
The current price is NZ$288
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
5000 Willows Road, Alpine, CA, 91901
  • Viejas Casino
    ā€Ŗ1 min walkā€¬
  • Viejas Outlet Center
    ā€Ŗ2 min walkā€¬
  • Viejas Bowl
    ā€Ŗ2 min walkā€¬
  • San Diego, CA (SAN-San Diego Intl.)
    ā€Ŗ38 min driveā€¬

Room options

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • Sleeps 2
  • 1 King Bed

Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Alpine

At Viejas Casino & Willows Hotel you'll be within steps of Viejas Casino and Viejas Outlet Center. Highlights at this resort include 4 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages and body wraps along with hydrotherapy and mani/pedis. The cafƩ, The Cafe, serves international cuisine and is open for breakfast, lunch and dinner. Enjoy the 24-hour gym, Hot tub, steam room and seasonal outdoor swimming pool. Meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Plus you'll find a casino, free wired Internet in public areas and a snack bar/deli. Each morning full breakfast is served between 4:00 AM and 1:00 PM. There's also free valet parking, along with the convenience of a free area shuttle. .In proximity to this 4-property class Alpine resort you'll find Sycuan Casino.

What's nearby

  • Viejas Casino - 1 min walk
  • Viejas Outlet Center - 2 min walk
  • Viejas Bowl - 2 min walk
  • Cleveland National Forest - 12 min drive
  • Sycuan Casino - 18 min drive

Getting around

  • San Diego, CA (SAN-San Diego Intl.) - 38 min drive

Restaurants

  • ā€ŖBaron Long Bar & Grill - ā€¬1 min walk
  • ā€ŖStarbucks - ā€¬5 min drive
  • ā€ŖCaffe Adesso - ā€¬6 min drive
  • ā€ŖMcDonald's - ā€¬5 min drive
  • ā€ŖGrove Steakhouse - ā€¬1 min walk

About this property

Viejas Casino & Willows Hotel

Adults-only resort with 4 restaurants and full-service spa
Viejas Casino & Willows Hotel offers its guests a full-service spa, Access to hot tub, and a steam room. There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. A casino, a seasonal outdoor pool, and a 24-hour fitness centre are also featured at the business-friendly Viejas Casino & Willows Hotel. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Alpine resort.

  • 237 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Casino
  • Deli
  • Cabanas by the pool (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
Viejas Casino & Willows Hotel offers 237 accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Alpine resort provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is open selected days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free casino shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: USD 3 to 14 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 4 restaurants
  • Snack bar/deli

Restaurants on site

  • Baron Long Bar & Grill
  • Ginger Noodle Bar
  • Grove Steakhouse
  • The Cafe

Things to do

  • 2,500 slot machines
  • 24-hour gym
  • 50 gaming tables
  • Arcade/game room
  • Bingo
  • Bowling alley
  • Casino (133,000 square feet of space)
  • Concerts/live shows
  • Full-service spa
  • Games
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
An adult age 18 or older must assume all liability for the booking.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 05 November to 15 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per day
  • Resort fee: USD 15.00 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • Phone calls
  • Pool access
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3 to 14 per person
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted.Ā 

We should mention

  • The seasonal pool will open on 15 May and close on 03 December.
  • Pool access available from 10:00 AM to 6:00 PM
  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Viejas Casino & Resort
Viejas Casino Resort
Viejas Casino Willows Hotel Alpine
Viejas Casino Willows Hotel
Viejas Casino Willows Alpine
Viejas Casino Willows
Viejas Casino & Willows Alpine
Viejas Casino & Willows Hotel Resort
Viejas Casino & Willows Hotel Alpine
Viejas Casino & Willows Hotel Resort Alpine

Frequently asked questions

What is the cancellation policy at Viejas Casino & Willows Hotel?

Viejas Casino & Willows Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Viejas Casino & Willows Hotel?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Viejas Casino & Willows Hotel on 9 Mar 2025 start from NZ$261.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Viejas Casino & Willows Hotel?

Yep, Viejas Casino & Willows Hotel has a free self car park and free valet parking.

Is there a spa on site at Viejas Casino & Willows Hotel?

Yep, there is an onsite spa at Viejas Casino & Willows Hotel. You'll enjoy heaps of services like body wraps, facials and body treatments.

Does Viejas Casino & Willows Hotel have a pool?

Viejas Casino & Willows Hotel has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana. The pool is open 10:00 AM to 6:00 PM (Seasonal outdoor pool open from May 15 to December 03).

What luxury perks are available at Viejas Casino & Willows Hotel?

Viejas Casino & Willows Hotel features a full-service spa, 4 restaurants and 2 bars. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Viejas Casino & Willows Hotel a romantic place to stay?

1 hot tub and 24-hour room service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Viejas Casino & Willows Hotel.

Is Viejas Casino & Willows Hotel family-friendly?

No, Viejas Casino & Willows Hotel is an adults-only property.

Does Viejas Casino & Willows Hotel serve breakfast?

Yep, full brekkie is offered daily between 4:00 AM and 1:00 PM.

Is there a free airport shuttle available at Viejas Casino & Willows Hotel?

No, Viejas Casino & Willows Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Viejas Casino & Willows Hotel?

Yep, you can grab a meal at Viejas Casino & Willows Hotel's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Viejas Casino & Willows Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Viejas Casino & Willows Hotel?

No, pets are not allowed.

Viejas Casino & Willows Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1006 reviews
Rating 8 - Good. 185 out of 1006 reviews
Rating 6 - Okay. 75 out of 1006 reviews
Rating 4 - Poor. 41 out of 1006 reviews
Rating 2 - Terrible. 34 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Carolyn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Never got my $10 casino credit, smoke filled hallways in Hotel. Room was clean and nice and quiet, bed comfortable. Pool "closed for the season" reservation didn't mention that part!
Stayed 2 nights in Nov 2024

8/10 Good

Karin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food setvice at machones
Stayed 1 night in Nov 2024

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

James, Arroyo Grande

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Casino Hotel with friendly staff!
Stayed 2 nights in Nov 2024

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness, property conditions & facilities
We almost didnā€™t get a room. When we went to check in the front desk asked if we booked thru a third party which we did. Then we were informed there is no guarantee for a room with a third party booking. He looked and said sorry no rooms available. He gave us the name of a hotel down the street. We sat in their lobby researching a new hotel to stay at nearby. 7 minutes later, the front desk walked over to us and said he spoke with his manager and they were able to find us a room. Talk about stress. Pretty sure I will never book through a third party again. When I make a reservation Iā€™d like to know there is a guarantee of a room.
Stayed 1 night in Nov 2024

4/10 Poor

Gail

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Karol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Nov 2024

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Roy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
New remodel. Looks great.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel. Loved the bathroom. But smoke from the casino makes its way into the hotel room. I will say I am thankful to the front desk for running contact solution to my room so quickly.
Stayed 1 night in Nov 2024

4/10 Poor

Evelyne

Liked: Cleanliness, property conditions & facilities, room comfort
Room not ready on time!
Drove 3 hours, got there at 4:50 and was told the room was not ready yet. Asked for some sort of accommodation and the supervisor just told the person at the desk "we're full we cant do anything you just have to wait". After 15 min we were able to get to the room. Last time I stay there!
Stayed 1 night in Nov 2024

10/10 Excellent

NORMA, CHULA VISTA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Estela

Travelled with partner
Liked: Cleanliness
Great weekend gateway Staff very attentive
Stayed 1 night in Nov 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Viejas casino has a wonderful Hotel recommend 10/10
Stayed 1 night in Nov 2024

10/10 Excellent

Malik

Stayed 1 night in Oct 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Nov 2024

8/10 Good

Alexa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was wonderful. But I hate the fact that itā€™s a smoking casino and you have to walk through that to get to the nonsmoking casino area.
Stayed 1 night in Oct 2024

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, helpful, knowledgeable and went out of their way to make our stay as pleasant as possible. The room was meticulously clean, drinking water, coffee and flavored creamers provided. The beds were extremely comfortable, extra pillows, robes, and every comfort we could want was made available. We couldnt be happier and will definitely be back!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Francis, Monrovia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quietness! Clean! Wonderful staff
Stayed 1 night in Nov 2024

8/10 Good

Salvador

Stayed 1 night in Oct 2024

10/10 Excellent

Benito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024