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Akra Antalya

5.0 star property
Luxury hotel on the beach, with indoor pool
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Akra Antalya

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Ocean Suite (Urban Chic Lounge Access)
Private beach, beach umbrellas, beach towels, scuba diving
Building design
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
Lara Yolu, Antalya, Antalya, 07100
  • Karnaval Park
    ‪7 min walk‬
  • Medicalpark Antalya Hastane Kompleksi
    ‪3 min drive‬
  • Shemall Shopping Center
    ‪3 min drive‬
  • Antalya (AYT-Antalya Intl.)
    ‪23 min drive‬

Room options

View all photos for Panorama Suite (Urban Chic Lounge Access)

Panorama Suite (Urban Chic Lounge Access)

Panorama Suite (Urban Chic Lounge Access)

Highlights

Balcony
Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Kitchenette
Mini-fridge
Smart TV
  • 210 sq m
  • Sea view
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds

View all photos for Skyline Suite

Eco-friendly toiletries, hair dryer, dressing gowns, slippers

Skyline Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • 56 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Mediterranean Suite with Living Room

Mediterranean Suite with Living Room

Mediterranean Suite with Living Room

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
  • 56 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Ocean Suite (Urban Chic Lounge Access)

Premium bedding, minibar, in-room safe, desk

Ocean Suite (Urban Chic Lounge Access)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Smart TV
  • 135 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Infinity Suite (Urban Chic Lounge Access)

Infinity Suite (Urban Chic Lounge Access) | View from room

Infinity Suite (Urban Chic Lounge Access)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Smart TV
  • 98 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Single Murphy Bed

View all photos for Honeymoon Suite, Sea View

Premium bedding, minibar, in-room safe, desk

Honeymoon Suite, Sea View

Highlights

Balcony
Separate sitting area
Air conditioning
Smart TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
  • 56 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Sea View (Grand)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Sea View (Grand)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
Blackout curtains
  • 38 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Connection Room with Sea View

Premium bedding, minibar, in-room safe, desk

Connection Room with Sea View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
Blackout curtains
  • 60 sq m
  • Sea view
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds

View all photos for Grand Family Room, Sea View

Premium bedding, minibar, in-room safe, desk

Grand Family Room, Sea View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
Blackout curtains
  • 68 sq m
  • Sea view
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds

View all photos for Honeymoon Room, 1 Bedroom, Sea View

Honeymoon Room, 1 Bedroom, Sea View

Honeymoon Room, 1 Bedroom, Sea View

Highlights

Balcony
Air conditioning
Smart TV
Pillow menu
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 26 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View

Deluxe Room, City View

Highlights

Balcony
Air conditioning
Smart TV
Pillow menu
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room, Sea View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Sea View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
Blackout curtains
  • 26 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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Aerial view

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for 1 room
includes taxes & fees
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About the area

Antalya

Akra Antalya places you in the heart of Antalya, connected to the convention centre and 2.4 km (1.5 mi) from Shemall Shopping Center. Highlights at this luxury hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages, body scrubs and facials along with access to the sauna and hot tub. The restaurant, Asmani Restaurant, serves international cuisine and is open for dinner. Urban Social Lounge is the hotel's own lobby lounge. Spend the day at the private beach where you'll find umbrellas, and enjoy the on-site indoor swimming pool and free kids' club. Business travelers can take advantage of 12 meeting rooms, a conference centre, and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a gym and a hot tub. Buffet breakfast is available daily between 7:00 AM and noon. There's also limited parking, along with the convenience of car rentals on site. .With a stay at this 5-property class Lara hotel, you'll be 2.8 km (1.8 mi) from Ataturk's Hosue Museum and 2.9 km (1.8 mi) from Karaalioglu Park.

What's nearby

  • Karaalioglu Park - 4 min drive
  • Terra City Shopping Center - 5 min drive
  • Hadrian's Gate - 6 min drive
  • Antalya Archeological Museum - 8 min drive
  • Konyaalti Beach Park - 17 min drive

Getting around

  • Antalya (AYT-Antalya Intl.) - 23 min drive

Restaurants

  • ‪Pablito Bistro - ‬8 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Soho Club - ‬3 min walk
  • ‪Başka Ol - ‬2 min walk
  • ‪Antalyaspor Taraftarları Büfesi - ‬4 min walk

About this property

Akra Antalya

Luxury hotel on the beach, with indoor pool
Simply step outside to unwind on the hotel's beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Akra Antalya such as a complimentary children's club and a seasonal outdoor pool.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool, a health club and a hot tub.

Smoking is allowed in designated areas at this 5-star Antalya hotel.

  • 1 building
  • 471 guestrooms or units
  • 10 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1989
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
Akra Antalya offers 471 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels. Bathrooms include dressing gowns, slippers, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Languages

English, French, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: TRY 1,250 for adults and TRY 1,250 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Asmani Restaurant
  • Başka Ol
  • Pablito Bistro
  • Panora Restaurant (Main)
  • Urban Social Lounge

Things to do

  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Padel
  • Piano
  • Pilates classes
  • Sauna
  • Scuba diving
  • Seasonal outdoor pool
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Baby bath
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room babysitting
  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • Hardwood flooring in room
  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who book a Honeymoon room type must present a valid marriage certificate to receive the benefits. The property reserves the right to amend the rate if valid proof is not provided.

Renovations and closures

The following facilities or services will be unavailable from October 27 2024 to March 27 2025 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • One of the swimming pools
  • Beach
  • Breakfast
  • Business centre
  • Children's club
  • Daily housekeeping
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Recreation facilities
  • Sauna
  • Shuttle services
  • Spa
  • Spa/Beauty services
  • Hot tub
  • Supervised childcare
  • Tennis courts
The following facilities will be closed during November, December, January, February and March:
  • One of the swimming pools
The property will be renovating from 27 October 2024 to 27 March 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business centre
  • Dining venue
  • Lift
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
  • Tennis courts
 

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TRY 1250 for adults and from TRY 1250 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation.

Property Registration Number 2493

We should mention

  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Akra Barut
Akra Barut Antalya
Akra Barut Hotel
Akra Barut Hotel Antalya
Barut Akra
Antalya Dedeman Hotel
Akra Hotel Antalya
Dedeman Hotel Antalya
Akra Antalya
Akra Hotel
Akra Antalya Hotel
Akra Antalya Antalya
Akra Antalya Hotel Antalya

Frequently asked questions

What is the cancellation policy at Akra Antalya?

Akra Antalya offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Akra Antalya?

Onsite parking is limited.The parking area will be unavailable from 27 October 2024 to 27 March 2025 (dates subject to change).

Are there any beaches close to Akra Antalya?

Yep, Akra Antalya is a short 9-minute walk from İnciraltı Beach. Fun beach activities include scuba diving. The beach will be unavailable from October 27 2024 until March 27 2025 (dates subject to change).

Is there a spa on site at Akra Antalya?

Yep, there is an onsite spa at Akra Antalya. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments. The Spa/Beauty services will be unavailable from October 27 2024 to March 27 2025 (dates subject to change).

Does Akra Antalya have a pool?

Yep, and guests love it! Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from April to October. One of the swimming pools will be unavailable from October 27 2024 to March 27 2025 (dates subject to change). The property will be renovating the swimming pool from October 27 2024 until March 27 2025 (completion date subject to change).

What luxury perks are available at Akra Antalya?

Akra Antalya features a private beach, a full-service spa and a health club. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Akra Antalya a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Akra Antalya.

Is Akra Antalya family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as baby baths and childcare services in the guestrooms, it's no surprise that Akra Antalya is a hit with families.

Does Akra Antalya serve breakfast?

You bet, travelers love the buffet brekkie here! Offered daily between 7:00 AM and noon, this is the spot to fuel up for a day full of adventure. Please note that breakfast will unavailable between October 27 2024 and March 27 2025 (subject to change).

Is there a free airport shuttle available at Akra Antalya?

No, Akra Antalya does not offer an airport shuttle service.

Is there a bar or restaurant at Akra Antalya?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone? One of the dining venues will be unavailable from October 27 2024 to March 27 2025 (dates subject to change). The property will be renovating its dining venue from October 27 2024 until March 27 2025 (completion date subject to change).

What time are check-in & check-out at Akra Antalya?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Akra Antalya?

No, pets are not allowed.

Akra Antalya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1007 out of 1339 reviews" "
Rating 8 - Good. 194 out of 1339 reviews" "
Rating 6 - Okay. 75 out of 1339 reviews" "
Rating 4 - Poor. 31 out of 1339 reviews" "
Rating 2 - Terrible. 32 out of 1339 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lots of pools and great outdoor spaces. Food was great and the bar staff were very friendly as well as the vip lounge staff, who were excellent
Stayed 5 nights in Oct 2024

10/10 Excellent

Aasil

Travelled with family
Liked: Amenities
Great hotel, lobby, lounges, location, staff, facilities, gym, pool, sauna, breakfast
Stayed 3 nights in Oct 2024

8/10 Good

Sorean

Stayed 2 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Ugly building but stunning inside, very corporate and generally the staff need much more thorough training, definitely not 5 star from a hospitality standpoint.
Stayed 8 nights in Oct 2024

10/10 Excellent

AMINATA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2024

10/10 Excellent

Ata

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, lovely setting, exceptional food options! Definetly recommended
Stayed 5 nights in Oct 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well located, Very clean and nice! It has Breath taking view of the bay
Stayed 1 night in Oct 2024

10/10 Excellent

Mostafa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sea view from balcony was amazing. Breakfast was great with many different food options. If you are not a big eaters like us then do-not try buffet dinner because it is a fixed cost of $45 per person. It really not worth it.
Stayed 4 nights in Oct 2024

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities
All right
Stayed 2 nights in Oct 2024

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Raeshaun

Stayed 3 nights in Sep 2024

10/10 Excellent

Soroush

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rami

Stayed 4 nights in Sep 2024

10/10 Excellent

Cecilia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel sits in a beautiful area where you can enjoy a magnificent view of Antalya and the Mediterranean Sea. The facilities are wonderful and the breakfast is very well served.
Stayed 2 nights in Oct 2024

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we really like this hotel and have just returned after our third stay there. We will definitely return and stay there again .It is in a beautiful location and has a calm atmosphere .All staff are welcoming , polite and helpful .The rooms are spacious and clean .The grounds are beautiful and it never feels over crowded even though there are alot of people staying there .The only request we would have is that there be a vegan main meal offered every day and more vegan deserts as part of the choices available.Thank you to all of the staff who work so hard.A lovely hotel , we will be back .
Stayed 14 nights in Sep 2024

10/10 Excellent

mazen

Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly a 5 Star Hotel!
Having stayed at other 5 Star Hotels in Antalya, I was curious as to what I would encounter here. From the moment we stepped onto the hotel grounds, everything was perfect. Staff is upbeat, friendly and professional. The kids club is amazing and the little one has so much fun there. Great fitness center and the food is delicious. The cleaning staff is excellent too. Beautiful pools and good selection of restaurants on the premises. Highly recommend this hotel and can’t wait to go back!
Stayed 2 nights in Sep 2024

10/10 Excellent

Ifrah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Azadeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible views
The best view you can possible hope for while in pool or relaxing on their balcony. Breakfast was out of this world, insane number of choices. I wish I could live there!
Stayed 3 nights in Sep 2024

2/10 Terrible

David

Travelled with partner
Disliked: Staff & service
Nice enough hotel and most of the staff were excellent amd very polite (when we were there). Rooms are a bit tired but acceptable. Lovely views and food was excellent. Sadly check in experience was poor as they said my credit card was declined, i had to call the uk at significant cost to find out it wasnt declined, turns out it was the chip on the card so i had to make a deposit with a debit card instead. Upon check out i was told i would have my deposit returned as we had not spent all of it. Several days later and no sign of it, the hotel is now ignoring my emails and dropping my phone calls and the online chat just tell me to phone or email as its not there department. Such a shame they are wihholding my deposit and refusing to talk to me which is the main reason behind this review. Terrible way to behave. Prices for everything in the hotel are also in lira but they take deposit payments in euros which makes things more confusing.
Stayed 5 nights in Sep 2024

4/10 Poor

Kamilla

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness
I am very disappointed how the front desk and management at Akra treated me during my stay. I booked a Deluxe room that fit up to 3 people. When I arrived with my sister, the front desk charged me an extra 234.44 USD for a second person to be in the room. I also later realized that they charged me the $234.44 after originally telling me it would be $199.25 (180€). When we spoke to the front desk later to go over this overcharge and my booking details of a Deluxe room, a tall man with silver hair raised his voice at me and my daughter. My daughter came with me to talk to them because she was worried this would happen to other guests staying here during her wedding weekend. It was my daughter Julia’s wedding at Akra hotel on September 28. The manager stood to the side of the desk as the tall man raised his voice at us and he did nothing. He was not helpful and did not dissolve or resolve the issues. Aside from the front desk charging me (and overcharging the original extra charge!!!!) I also did not receive a bottle of wine and treats like all the other guests in the wedding block. When I called the desk about this, they only sent me a glass of wine. This is not an adequate replacement. After all the money my family has spent for this wedding, as well as bringing many guests to your hotel for multiple nights, I was shocked that this is how I was treated. I am disappointed in Akra’s management with this and am requesting to be refunded the 234 USD they forced me to pay back on
Stayed 5 nights in Sep 2024

4/10 Poor

MARIO

Liked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Henri, cortlandt manor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed some room update
Stayed 6 nights in Sep 2024

8/10 Good

Chizuoke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a seaview room with great views. The hotel had well kept surroundings and wasn't crowded. Nice buffet breakfast options. The bed was too firm and not comfortable for me.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sannah

Liked: Cleanliness, staff & service, property conditions & facilities
stunning place to stay, we thoroughly enjoyed our holiday very family friendly and all the staff are lovely we travelled with our one year old who had so much fun the hotel is in a great location with lots of shops and restaurants nearby but the resort itself has so many facilities that you don’t really need to go anywhere else
Stayed 5 nights in Sep 2024