4/10 Poor
Jules
3 Jul 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First of all I'd like to state that the staff - Eyup and Abdullah - couldn't do enough for me. Very friendly and helpful. But they are the only good things about this hotel. The rooms are tired and shabby - my room (which I asked to be moved from) had a wall light missing (wires hanging down), a cracked mirror, the fridge didn't work and the bathroom was a disgrace. There are no coffee/tea making facilities in the room. There was an urn in the Reception to get drinks or hot water which I tried but it tasted awful. My next room wasn't much better but at least the fridge worked. The communal areas were not air conditioned. The dining room was a dull and dark basement area and the breakfast items on offer were dismal. No juice, fresh fruit, or cereal. There were slices of ham and cheese, olives, tomatoes, hard boiled eggs and the 'hot' food (cold actually) consisted of pale, soggy, cold chips and something else (maybe a rice and tomato dish) that I can't name because there was never a staff member around to ask. The door to the balcony didn't lock but I was told this was 'standard' and I was safe because I was on the first floor. I pushed a chair up against it every night. The price was cheap for 5 nights so I got what I paid for.
Jules
Stayed 5 nights in Jun 2024