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Ashford International Hotel & Spa

4.0 star property
Eco-certified hotel with full-service spa and health club

Photo gallery for Ashford International Hotel & Spa

Exterior
Lobby sitting area
Hot tub, body treatments, hot stone massages, deep-tissue massages
Bar (on property)
Indoor pool, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Pool
  • Room service
  • Gym
  • 24/7 front desk
The current price is NZ$144
includes taxes & fees
23 Mar - 24 Mar

Explore the area

Map
Simone Weil Avenue, Ashford, England, TN24 8UX
  • Hollywood Bowl
    ‪3 min drive‬
  • Ashford Designer Outlet
    ‪4 min drive‬
  • Willesborough Windmill
    ‪5 min drive‬
  • London (SEN-Southend)
    ‪87 min drive‬

Room options

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Satellite channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King Room

Superior King Room

Superior King Room

Highlights

Separate sitting area
Heating
Mini-fridge
Minibar (some free items)
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Satellite channels
  • Sleeps 2
  • 1 Double Bed

About the area

Ashford

At Ashford International Hotel & Spa you'll be within a 20-minute walk of Ashford Museum and 1.7 km (1 mi) from St Mary The Virgin Church. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, facials and mani/pedis. The restaurant, Horizon Restaurant, serves British cuisine and is open for dinner. Quench Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, Hot tub, sauna and pool loungers. Business amenities include 19 meeting rooms, conference space, and a business centre. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of free self parking. .Within a 15-minute drive of this 4-property class Ashford hotel, attractions include Port Lympne Wild Animal Park and Gardens and Port Lympne Wild Animal Park.

What's nearby

  • Hollywood Bowl - 3 min drive - 2.3 km
  • Ashford Designer Outlet - 4 min drive - 3.3 km
  • Willesborough Windmill - 5 min drive - 4.0 km
  • Port Lympne Wild Animal Park and Gardens - 12 min drive - 15.7 km
  • Gusbourne Estate Winery - 16 min drive - 18.8 km

Getting around

  • Ashford, England, UK (QDH-Ashford Intl. Train Station) - 5 min drive
  • Gatwick Airport (LGW) - 70 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Muffin Break - ‬3 min drive
  • ‪Dobbies Garden Centre - ‬15 min walk
  • ‪KFC - ‬18 min walk

About this property

Ashford International Hotel & Spa

Eco-certified hotel with full-service spa and health club
Ashford International Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 19 meeting rooms. A hot tub, a sauna, and a terrace are also featured at the eco-certified Ashford International Hotel & Spa. Self parking is free.

This 4-star Ashford hotel is smoke free.

  • 1 building
  • 179 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ashford International Hotel & Spa offers 179 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a hot tub. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Similar properties

Lobby

Hampton by Hilton Ashford International

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 461 reviews
The price is NZ$153
includes taxes & fees
23 Mar - 24 Mar
Hampton by Hilton Ashford International

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Horizon Restaurant
  • Quench Bar

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Frequently asked questions

What is the cancellation policy at Ashford International Hotel & Spa?

Ashford International Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ashford International Hotel & Spa?

As of 15 Mar 2025, prices found for a 1-night stay for 2 adults at Ashford International Hotel & Spa on 23 Mar 2025 start from NZ$144.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ashford International Hotel & Spa?

Yep, Ashford International Hotel & Spa has a free self car park.

Are there any beaches close to Ashford International Hotel & Spa?

The closest beach to Ashford International Hotel & Spa is Hythe Beach (17 km).

Is there a spa on site at Ashford International Hotel & Spa?

Yep, there is an onsite spa at Ashford International Hotel & Spa. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as hot stone massages.

Does Ashford International Hotel & Spa have a pool?

Yep, and guests recommend it! Ashford International Hotel & Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Ashford International Hotel & Spa?

Ashford International Hotel & Spa features a full-service spa, a health club and an indoor pool.

Does Ashford International Hotel & Spa serve breakfast?

Yep, buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Ashford International Hotel & Spa?

No, Ashford International Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Ashford International Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Ashford International Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Ashford International Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 403 out of 1002 reviews
Rating 8 - Good. 312 out of 1002 reviews
Rating 6 - Okay. 165 out of 1002 reviews
Rating 4 - Poor. 73 out of 1002 reviews
Rating 2 - Terrible. 49 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Stephen

Stayed 3 nights in Dec 2024

6/10 Okay

Jack

Liked: Cleanliness, staff & service, room comfort
Clean, just a bit tired in some of the furniture.
Flooring and joinery a bit tired.
Stayed 1 night in Dec 2024

10/10 Excellent

Asita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Nagashankar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly and helpful staff on reception, easy parking, room great. Service in restaurant not brilliant though, food ok but staff seemed grumpy, especially at breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Louise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service from check in to departure - highly recommend. All team members from reception to restaurant were lovely.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant, easy to find. Not over priced and great access to the motorway. Staff very helpful and overall a nice hotel. My third time staying now. Have booked again for when i go to France.
Stayed 1 night in Nov 2024

10/10 Excellent

Stuart

Stayed 1 night in Nov 2024

10/10 Excellent

Dawn

Stayed 1 night in Nov 2024

10/10 Excellent

Dawn

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Jo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, staff & service
We have stayed a number of times with our children and without on a spa day trip. Libby area and dining / bar areas are good as are the rooms and cleanliness / tidiness. However, the pool and sap area desperately needs updating. The steam room was out of order, sauna falling apart and jacuzzi working for 15mins in and 15mins off. Swimming lessons were going on in the pool which restricts its use. The changing rooms are too small and not mopped regularly, the hairdryer doesn’t actually reach to above your head. It’s a shame that this area lets down the rat of the hotel. The offers you can take advantage of before your stay are more hassle than they’re worth.
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay very easy no stress or hassle. Good food and service. Handy that it's next to a large Sainsbury's.
Stayed 1 night in Oct 2024

8/10 Good

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly hotel with great service Good menu & choice of drinks. Really good gym as well.
Stayed 1 night in Jun 2024

8/10 Good

Ken

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money Staff good and friendly Spar good Would stay again
Stayed 1 night in Oct 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff friendly, room nice, clean and comfortable. Disappointed with the spa facilities that weren’t working and pool had lots of children in slashing and jumping in. Breakfast was good with plenty of choice
Stayed 1 night in Oct 2024

8/10 Good

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were lovely. Got a refund as hot tub and steam room weren't working as this was one of the reasons i booked this hotel
Stayed 3 nights in Oct 2024

8/10 Good

Robert

Stayed 1 night in Oct 2024

6/10 Okay

Adam

Business traveller
Liked: Cleanliness, staff & service
The staff I encountered during my stay were exceptional, but clearly dealing with being overworked, the ratio of staff to guests seemed somewhat low, though I must stress they delivered great service. The property is clearly in need of further refurbishing in areas, supported by the fact the fire alarm sounded no fewer than 7 times during the evening!
Stayed 1 night in Oct 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Lara

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Sian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel itself is lovely, very tidy and elegant feel. Rooms are spacious and beds are very comfy. The only let down would be the overall service. The bar would take over 15mins to make drinks, or completely ignore you. We ordered cocktails that were out of a “pre mix” bottle for £12 and then to make it worse were put into wrong / warm glasses. Food was fine but plates never cleared all evening, no napkins etc.. The toilet broke in our room so had constant water running all evening which was a shame.
Stayed 1 night in Sep 2024