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Ruthin Castle Hotel

4.0 star property
Family-friendly hotel with 5 hot tubs and full-service spa

Photo gallery for Ruthin Castle Hotel

Deluxe Suite, 1 King Bed (Prince of Wales)
Bar (on property)
Outdoor spa tub
Bar (on property)
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking available
  • Bar
The current price is NZ$165
includes taxes & fees
19 May - 20 May

Explore the area

Map
Castle Street, Denbighshire, Ruthin, Wales, LL15 2NU
  • Ruthin Gaol
    ‪2 min walk‬
  • Ruthin Craft Centre
    ‪2 min walk‬
  • Ruthin Castle
    ‪7 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, 1 Double or 2 Single Beds

Family Room, 1 Double or 2 Single Beds

Family Room, 1 Double or 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Exclusive Double Room, 1 Double Bed

Exclusive Double Room, 1 Double Bed | Living area

Exclusive Double Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed (Prince of Wales)

Deluxe Suite, 1 King Bed (Prince of Wales)

Deluxe Suite, 1 King Bed (Prince of Wales)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double or 2 Single Beds

Deluxe Room, 1 Double or 2 Single Beds

Deluxe Room, 1 Double or 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2012
Premium bedding
Select Comfort bed
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

About the area

Ruthin

A family-friendly stay in Ruthin awaits you at Ruthin Castle Hotel. Within steps you'll find Ruthin Gaol and Ruthin Craft Centre. Highlights at this boutique hotel include 5 hot tubs, a full-service spa and a restaurant. .A relaxing visit to BAZAAR can include deep-tissue massages, hot stone massages and body scrubs along with access to the sauna and hot tub. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna as well as access to hiking/biking trails. Meeting rooms, conference space, and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas and coffee/tea in a common area. On weekday mornings full breakfast is served between 7:00 AM and 9:30 AM. There's also the convenience of self parking. .Places within a 5-minute walk of this 4-property class Ruthin hotel include Nantclwyd y Dre and Llangollen Motor Museum.

What's nearby

  • Ruthin Gaol - 2 min walk - 0.2 km
  • Ruthin Craft Centre - 2 min walk - 0.2 km
  • Nantclwyd y Dre - 2 min walk - 0.2 km
  • Ruthin Castle - 7 min walk - 0.6 km
  • Moel Famau Country Park - 9 min drive - 5.7 km

Getting around

  • Penyffordd Station - 20 min drive
  • Liverpool (LPL-John Lennon) - 67 min drive

Restaurants

  • ‪Feathers Inn - ‬4 min walk
  • ‪The Druid Inn - ‬8 min drive
  • ‪Boars Head - ‬3 min walk
  • ‪The Raven Inn - ‬11 min drive
  • ‪Three Pigeons Inn - ‬7 min drive

About this property

Ruthin Castle Hotel

Family-friendly hotel with 5 hot tubs and full-service spa
Ruthin Castle Hotel offers its guests a full-service spa, 5 hot tubs, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, a terrace, and barbecue grills are also featured at the family-friendly Ruthin Castle Hotel. Parking is available for a fee.

This 4-star Ruthin hotel is smoke free.

  • 58 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1277
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ruthin Castle Hotel offers 58 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

BAZAAR has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, Welsh

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Front of property

The Wild Pheasant Hotel & Spa

  • Spa
  • Pet-friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 579 reviews
The price is NZ$200
includes taxes & fees
30 Apr - 1 May
The Wild Pheasant Hotel & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (surcharge)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dragon Tafarn

Things to do

  • 5 hot tubs
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property charges a facilities fee to access the thermal facilities and spa. Access is available for 3-hour sessions: 10 AM-1 PM, 1:30-4:30 PM, or 5-8 PM. Access fees vary from GBP 10 to GBP 20 per person, depending on the date of admission; reservations are recommended. Additional fees apply for spa services.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spa fee: GBP 35 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17.00 per person
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 20 per person and includes use of: sauna; hot tub

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Barclaycard, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel & Moat Spa
Castle Moat Spa
Moat Spa
Moat Spa Ruthin
Ruthin Castle Hotel & Moat Spa
Ruthin Castle Moat Spa
Ruthin Moat Spa
Spa Ruthin
Ruthin Castle Hotel Moat Spa
Castle Hotel Moat Spa
Ruthin Castle Hotel Wales
Ruthin Castle Hotel Hotel
Ruthin Castle Hotel Ruthin
Ruthin Castle Hotel Moat Spa
Ruthin Castle Hotel Hotel Ruthin

Frequently asked questions

What is the cancellation policy at Ruthin Castle Hotel?

Ruthin Castle Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ruthin Castle Hotel?

As of 18 Apr 2025, prices found for a 1-night stay for 2 adults at Ruthin Castle Hotel on 19 May 2025 start from NZ$164.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ruthin Castle Hotel?

Yep, Ruthin Castle Hotel has an uncovered self car park, for a fee.

Is there a spa on site at Ruthin Castle Hotel?

Yep, BAZAAR is available for guests. It has 5 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

What makes Ruthin Castle Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Ruthin Castle Hotel.

Is Ruthin Castle Hotel family-friendly?

You bet! With amenities such as an arcade, a BBQ and a picnic area, it's no surprise that Ruthin Castle Hotel is a hit with families.

Does Ruthin Castle Hotel serve breakfast?

You bet, our travelers adore the full breakfast here! Offered on weekdays between 7:00 AM and 9:30 AM and weekends between 7:30 AM and 10:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Ruthin Castle Hotel?

No, Ruthin Castle Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Ruthin Castle Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Ruthin Castle Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Ruthin Castle Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 442 out of 963 reviews
Rating 8 - Good. 281 out of 963 reviews
Rating 6 - Okay. 143 out of 963 reviews
Rating 4 - Poor. 63 out of 963 reviews
Rating 2 - Terrible. 34 out of 963 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet another great stay at the Castle. Rooms always warm and clean. Staff always friendly. See you again soon!
Stayed 1 night in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Ben

Stayed 3 nights in Jan 2025

10/10 Excellent

Sheli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place
Stayed 1 night in Nov 2024

8/10 Good

Dawn

Travelled with partner
The castle has so much character & charm. Set in beautiful grounds
Stayed 1 night in Jan 2025

2/10 Terrible

Martin

Stayed 1 night in Dec 2024

4/10 Poor

ashley

Travelled with partner
Disliked: Property conditions & facilities
We stayed in Room 115 and unfortunately, our experience was far from enjoyable. The constant slamming of doors throughout the night made it nearly impossible to get any rest. The noise was disruptive, and we barely managed to sleep. The breakfast was equally disappointing. Considering the price, we expected much better. The buffet was nearly empty, and we ended up feeling like we would have had a better experience at a local Weatherspoon’s, which was a real letdown. As for the spa facilities, they simply weren’t worth the price. They didn’t live up to the expectations set by the hotel’s branding. While the location is beautiful, and the building itself has a lot of potential, the overall experience was far too overpriced for what we received. It’s a shame because the area has so much to offer, but unfortunately, this hotel didn’t deliver.
Stayed 1 night in Dec 2024

2/10 Terrible

T

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms dirty & tired. In desperate need of a make over. Dirty bags of laundry in the guest hall ways. Work mens tools in the hall ways. Rooms damp with moisture on windows & mold on the windows
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ruthin castle

Staff friendly and helpful Food excellent Room big and with a four poster bed
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can i say? We love this place! Rooms always clean and warm, staff always friendly and peacocks always hungry! We will be back again very soon.
Stayed 1 night in Dec 2024

6/10 Okay

Mohammad

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
This is a beautiful and amazing hotel, but it desperately need repairs and improvements. By that I mean, the carpets, paintwork, accessories, Wallpapers etc.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely ❤️

Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet another great stay at the Castle. Rooms always warm and clean. Staff always friendly. Fantastic grounds and of course, peacocks!
Stayed 1 night in Nov 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rhirid

Travelled with partner
.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The trip was for my birthday , the room was nice and big as we had 2 dogs aswell who were well looked after as well ,food was good and breakfast was as well , so all in all everything was comfortable
Stayed 1 night in Nov 2024

6/10 Okay

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities
Interesting building but no atmosphere of welcome. Tired rooms my bedroom / bathroom smelt of drains. bathroom whilst very nice to look at smelled moldy and took 20 mins to get any amount of hot water as it trickled out. Bedroom was large but carpet worn. Very long walk to room in strange basement area. Did not feel very safe. Bed was lumpy. Restaurant pricey and average. Grounds and views are beautiful but hotel lacks any warmth. Ruthin lovely hill town worth visiting
Stayed 1 night in Nov 2024

8/10 Good

Kathryn

Travelled with partner
Liked: Cleanliness, amenities
Fabulous place loved our weekend there and would return
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a fabulous stay at the Castle. Warm rooms. friendly staff and hungry peacocks!
Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive building!

Lovely setting, beautiful building, friendly helpful staff, huge rooms, great outdoor area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Liam, Brough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and helpful staff members. We stayed in the Prince of Wales Suite which was lovely, had a couple of issues but were resolved by hotel staff. We would stay here again.

10/10 Excellent

Sion

Stayed 1 night in Jul 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Pamed

Disliked: Property conditions & facilities

Tired dirty and not worth the price

Ruthin is very tired! Rooms are filthy. Stains everywhere! Everywhere chipped! Certainly the prices Do Not reflect the property.
Stayed 2 nights in Nov 2024