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Four Seasons Hotel Atlanta

5.0 star property
Luxury hotel with 24-hour fitness centre and sauna

Photo gallery for Four Seasons Hotel Atlanta

Exterior
Breakfast, lunch and dinner served
Indoor pool, open 6:30 AM to 9:00 PM, pool loungers
Ballroom
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Hot tub
  • 24/7 front desk
  • Room service
The current price is NZ$941
includes taxes & fees
13 Apr - 14 Apr

Explore the area

Map
75 14th St NE, Atlanta, GA, 30309
  • Piedmont Park
    ‪10 min walk‬
  • Georgia Institute of Technology
    ‪17 min walk‬
  • Georgia Aquarium
    ‪4 min drive‬
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Accessible, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Accessible, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Egyptian cotton bed sheets
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed, Accessible, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Egyptian cotton bed sheets
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Terrace)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible, City View (Terrace)

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Midtown)

Suite, 1 King Bed (Midtown)

Suite, 1 King Bed (Midtown)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Corner

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, Corner

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • 84 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Luxury Suite

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • 93 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 88 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 88 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Terrace, City View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Midtown)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premier Room, 1 King Bed (Midtown)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Egyptian cotton bed sheets
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Egyptian cotton bed sheets
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Terrace, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Terrace, City View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premier Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Egyptian cotton bed sheets
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Terrace

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Terrace

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Egyptian cotton bed sheets
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premier Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Egyptian cotton bed sheets
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Accessible, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room, Accessible, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Egyptian cotton bed sheets
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Atlanta

A luxury stay in the heart of Atlanta awaits you at Four Seasons Hotel Atlanta. Within just a 15-minute stroll, you'll find popular places like Piedmont Park and Atlanta Botanical Garden. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The brasserie, Brasserie Margot, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the indoor swimming pool, 24-hour gym, Hot tub and sauna. 20764 square feet (1929 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find laundry facilities, concierge services and a 24-hour front desk. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an area shuttle. .Within a 30-minute walk of this 5-property class Midtown hotel, attractions include Georgia Institute of Technology and Fox Theatre.

What's nearby

  • Piedmont Park - 10 min walk - 0.9 km
  • Atlanta Botanical Garden - 13 min walk - 1.1 km
  • Georgia Institute of Technology - 17 min walk - 1.4 km
  • Fox Theatre - 3 min drive - 2.4 km
  • Georgia Aquarium - 4 min drive - 3.8 km

Getting around

  • Atlanta Peachtree Station - 5 min drive
  • Arts Center Station - 6 min walk
  • Hartsfield-Jackson Atlanta International Airport (ATL) - 20 min drive

Restaurants

  • ‪Koo Koo Room - ‬2 min walk
  • ‪Serena Pastificio - ‬4 min walk
  • ‪Establishment - ‬3 min walk
  • ‪Sweetgreen - ‬4 min walk
  • ‪McCray's Tavern Midtown - ‬4 min walk

About this property

Four Seasons Hotel Atlanta

Luxury hotel with 24-hour fitness centre and sauna
As a guest of Four Seasons Hotel Atlanta, you'll find an indoor pool, Access to hot tub, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 20764 square feet (1929 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury Four Seasons Hotel Atlanta. An area shuttle within 5 miles is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Atlanta hotel.

  • 1 building
  • 244 guestrooms or units
  • 19 levels
  • Conference rooms
  • 20764 sq ft of conference space
  • 1929 sq. m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Four Seasons Hotel Atlanta offers 244 accommodations with DVD players and minibars. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. LED televisions come with video game consoles and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Atlanta hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 10 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Languages

Arabic, English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 5 miles
  • Limo/town car service
  • Valet parking on site (USD 56 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 12 to 40 for adults and USD 12 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar Margot
  • Brasserie Margot

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20,764 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • Smart TV with premium channels
  • Video game console

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 40 for adults and USD 12 to 20 for children
  • Valet parking fee: USD 56 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons) guidelines.

We should mention

  • Pool access available from 6:30 AM to 9:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Atlanta Four Seasons Hotel
Four Seasons Atlanta
Four Seasons Hotel Atlanta
4 Seasons Hotel Atlanta
Atlanta Four Seasons
Four Seasons Atlanta Atlanta
Four Seasons Hotel Atlanta Hotel
Four Seasons Hotel Atlanta Atlanta
Four Seasons Hotel Atlanta Hotel Atlanta

Frequently asked questions

What is the cancellation policy at Four Seasons Hotel Atlanta?

Four Seasons Hotel Atlanta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Seasons Hotel Atlanta?

As of 30 Mar 2025, prices found for a 1-night stay for 2 adults at Four Seasons Hotel Atlanta on 13 Apr 2025 start from NZ$941.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Seasons Hotel Atlanta?

Yep, Four Seasons Hotel Atlanta has valet parking with in/out privileges for USD 56 per night.

Is there a spa on site at Four Seasons Hotel Atlanta?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as sports massages.

Does Four Seasons Hotel Atlanta have a pool?

Four Seasons Hotel Atlanta has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:30 AM to 9:00 PM.

What makes Four Seasons Hotel Atlanta a romantic place to stay?

1 hot tub and a champagne service, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Four Seasons Hotel Atlanta.

Is Four Seasons Hotel Atlanta family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Four Seasons Hotel Atlanta is a hit with families.

Does Four Seasons Hotel Atlanta serve breakfast?

Yep, cooked-to-order brekkie is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Four Seasons Hotel Atlanta?

No, Four Seasons Hotel Atlanta does not offer an airport shuttle service.

Is there a bar or restaurant at Four Seasons Hotel Atlanta?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Four Seasons Hotel Atlanta?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Four Seasons Hotel Atlanta?

Cats and dogs are welcome at Four Seasons Hotel Atlanta, with food and water bowls on offer.

Four Seasons Hotel Atlanta Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 683 out of 862 reviews
Rating 8 - Good. 106 out of 862 reviews
Rating 6 - Okay. 41 out of 862 reviews
Rating 4 - Poor. 17 out of 862 reviews
Rating 2 - Terrible. 15 out of 862 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay with excellent customer service.
Stayed 3 nights in Dec 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Only concern is the hotel incorrectly placed two temporary hold on my credit card for incidentals. I called the hotel and they issue was resolved.
Stayed 1 night in Nov 2024

10/10 Excellent

Lona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always In Atlanta
Perfect place to stay in ATL. Beautiful park within walking distance. Great restaurants. Staff is very welcoming
Stayed 1 night in Nov 2024

10/10 Excellent

ADEDOYIN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff earned a perfect rating of 10/10 for their prompt responses to our needs, including adjustments to the air conditioning and room services. They were very accommodating. The manager, Natalie, was especially impressive—she was personable, flexible, and understanding. I would gladly return to the Four Seasons in Atlanta and to other locations as well.
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant atmosphere was not what we would have expected.
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas, Asheville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A five star experience as always at this property.
Stayed 1 night in Oct 2024

10/10 Excellent

Darryl

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Bianca

Liked: Staff & service
Sad that we paid so much for an amazing experience just to end it with a cockroach in our room.
Stayed 1 night in Sep 2024

10/10 Excellent

Lona

Liked: Cleanliness, room comfort
A New Fav in Atlanta
Wonderful hotel experience! Very comfortable. Great location for dining and we loved Piedmont Park.
Stayed 1 night in Sep 2024

10/10 Excellent

Better

Liked: Cleanliness, property conditions & facilities
10/10 will definitely be back again
Stayed 1 night in Sep 2024

10/10 Excellent

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Jun 2024

2/10 Terrible

Jonathan

Disliked: Cleanliness, property conditions & facilities
No hot water. Roaches. Horrible.
Stayed 2 nights in Sep 2024

4/10 Poor

Brianne

Liked: Cleanliness, room comfort
5 star pricing for 3 star hotel
We stayed at this hotel for my husband's birthday. Having experienced multiple 4 and 5-star hotels, I expected top-notch service for a expensive room. I made a last-minute reservation and requested a birthday surprise. Initially, I was offered a mini cake and prosecco, which I confirmed. The concierge mentioned they needed more time for room decorations, but I agreed to any small gesture. I also requested a charcuterie board and chocolate strawberries, which they said could be arranged through in-room dining. We checked in late, around 8-9 pm. Before arrival, I was offered an upgrade to a private terrace room for several hundred more, which I accepted. Upon arrival, there were only a few balloons and none of the items I ordered. Guest services promised to investigate but never called back. The highlight was bartender Nick at the hotel bar. The room wasn't special for the price; the bed was comfortable, but the terrace wasn't private, as it was connected to a large patio. At checkout, I was charged for all requested items, but the front desk removed the charges and comped our bar drinks. Overall, the service didn't meet 5-star standards. We enjoyed ourselves, but if you're seeking something special, you might be disappointed. It was overpriced and a letdown.
Stayed 1 night in Aug 2024

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had an exceptional stay at this hotel! From the moment I arrived, the staff was welcoming, attentive, and professional. The room was impeccably clean, well-appointed, and offered stunning views. The amenities, including the pool and fitness center, were top-notch and added to the overall experience. I also enjoyed the dining options, which featured delicious and diverse menus. The location was perfect, with easy access to local attractions. Overall, this hotel exceeded my expectations, and I highly recommend it to anyone looking for a luxurious and comfortable stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Johanna

Liked: Cleanliness, property conditions & facilities
Lovely, will be staying again
Stayed 3 nights in Aug 2024

10/10 Excellent

Darryl

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Fabulous
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert C

Stayed 1 night in Aug 2024

10/10 Excellent

Roland

Stayed 1 night in Jul 2024

10/10 Excellent

Robyn

Stayed 1 night in Jul 2024

10/10 Excellent

Akilah

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in Jul 2024

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 3 nights in Jul 2024