Renaissance Atlanta Waverly Hotel & Convention Center

4.0 star property
Pet-friendly hotel connected to the convention centre in Atlanta with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Renaissance Atlanta Waverly Hotel & Convention Center

View from property
Indoor pool
Indoor pool
View from room
Pillow-top beds, minibar, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Pool
  • Pet-friendly
    Pet-friendly
  • Hot tub
    Hot tub
  • Housekeeping
    Housekeeping
  • Room service
    Room service

Explore the area

Map
2450 Galleria Pkwy SE, Atlanta, GA, 30339
  • Cobb Galleria Centre
    7 min walk
  • Cumberland Mall
    7 min walk
  • Cobb Energy Performing Arts Centre
    7 min walk
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    32 min drive

Room options

Club Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
  • 37.0 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Shower/bath combination
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Pillow-top bed
  • Park view
  • Sleeps 4
  • 1 King Bed

Club Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
  • 37.0 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
  • 37.0 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
  • 37.0 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Shower/bath combination
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Park View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
  • 37.0 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
  • 37.0 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
  • 37.0 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
  • 37.0 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Non Smoking, View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
  • 37.0 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
  • 37.0 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Shower/bath combination
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
  • 37.0 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Atlanta

You'll be connected to the convention centre at Renaissance Atlanta Waverly Hotel & Convention Center, and within just a 15-minute stroll of popular places like Cobb Galleria Centre and Cumberland Mall. Highlights at this hotel include 3 restaurants, an indoor swimming pool and a 24-hour gym. .The restaurant, Tosca Blu Bar, is open for lunch and dinner. Enjoy the gym, Hot tub and sauna. 65964 square feet (6128 square metres) of event facilities include 33 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. There's also the convenience of self parking. .Within a 20-minute walk of this 4-property class Cumberland hotel, attractions include Truist Park and The Battery Atlanta.

What's nearby

  • Cobb Galleria Centre - 7 min walk - 0.6 km
  • Cumberland Mall - 7 min walk - 0.6 km
  • The Battery Atlanta - 15 min walk - 1.2 km
  • Truist Park - 16 min walk - 1.4 km
  • Coca-Cola Roxy Theater - 17 min walk - 1.5 km

Getting around

  • Atlanta Peachtree Station - 16 min drive
  • Buckhead Station - 19 min drive
  • Hartsfield-Jackson Atlanta International Airport (ATL) - 34 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬7 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪Maggiano's - ‬6 min walk
  • ‪P.F. Chang's China Bistro - ‬7 min walk
  • ‪Cava - ‬6 min walk

About this property

Renaissance Atlanta Waverly Hotel & Convention Center

Pet-friendly hotel connected to the convention centre in Atlanta with 3 restaurants
As a guest of Renaissance Atlanta Waverly Hotel & Convention Center, you'll find an indoor pool, a 24-hour health club, Access to hot tub, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. Business amenities include a business centre and 33 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 65964 square feet (6128 square metres) and includes conference space. The business-friendly Renaissance Atlanta Waverly Hotel & Convention Center also features gift shops/newsstands, a garden, and concierge services. For a fee, parking is available.

This 4-star Atlanta hotel is smoke free.

  • 522 guestrooms or units
  • 14 levels
  • 3 dining venues
  • 65964 sq ft of conference space
  • 6128 sq. m of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
Renaissance Atlanta Waverly Hotel & Convention Center offers 522 air-conditioned accommodations with minibars and a safe. Beds feature pillowtop mattresses. 46-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 35 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • KoFi
  • Tosca Blu Bar

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 33 meeting rooms
  • 65,964 square feet of conference space
  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 14 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 23 October 2024 to 6 December 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Maximum 2 (weight limit: 40 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Uncovered self-parking fee: USD 35 per night
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Atlanta Renaissance Waverly Hotel
Hotel Waverly Atlanta
Renaissance Atlanta Waverly
Renaissance Atlanta Waverly Hotel
Renaissance Hotel Waverly Atlanta
Renaissance Waverly
Renaissance Waverly Hotel
Renaissance Waverly Hotel Atlanta
Waverly Atlanta Hotel
Waverly Hotel
Renaissance Atlanta Waverly Hotel & Convention Center Hotel
Renaissance Atlanta Waverly Hotel & Convention Center Atlanta

Frequently asked questions

What is the cancellation policy at Renaissance Atlanta Waverly Hotel & Convention Center?

Renaissance Atlanta Waverly Hotel & Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Renaissance Atlanta Waverly Hotel & Convention Center?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Renaissance Atlanta Waverly Hotel & Convention Center on 26 Dec 2024 start from NZ$261.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Renaissance Atlanta Waverly Hotel & Convention Center?

Yep, Renaissance Atlanta Waverly Hotel & Convention Center has an uncovered self car park for USD 35 per night.

Does Renaissance Atlanta Waverly Hotel & Convention Center have a pool?

Renaissance Atlanta Waverly Hotel & Convention Center has an indoor pool. The property will be renovating the swimming pool from October 23 2024 until December 6 2024 (completion date subject to change).

What luxury perks are available at Renaissance Atlanta Waverly Hotel & Convention Center?

Renaissance Atlanta Waverly Hotel & Convention Center features a 24-hour health club, an indoor pool and 1 hot tub.

What makes Renaissance Atlanta Waverly Hotel & Convention Center a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Renaissance Atlanta Waverly Hotel & Convention Center.

Is Renaissance Atlanta Waverly Hotel & Convention Center family-friendly?

You bet! With amenities such as a corner/local shop and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Renaissance Atlanta Waverly Hotel & Convention Center is a hit with families.

Does Renaissance Atlanta Waverly Hotel & Convention Center serve breakfast?

You bet, breakfast is offered daily.

Is there a free airport shuttle available at Renaissance Atlanta Waverly Hotel & Convention Center?

No, Renaissance Atlanta Waverly Hotel & Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Renaissance Atlanta Waverly Hotel & Convention Center?

Yep, Renaissance Atlanta Waverly Hotel & Convention Center has 3 restaurants.

What time are check-in & check-out at Renaissance Atlanta Waverly Hotel & Convention Center?

Check-in begins at 4:00 PM. Check-out time is noon.

Renaissance Atlanta Waverly Hotel & Convention Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 678 out of 1005 reviews" "
Rating 8 - Good. 194 out of 1005 reviews" "
Rating 6 - Okay. 68 out of 1005 reviews" "
Rating 4 - Poor. 30 out of 1005 reviews" "
Rating 2 - Terrible. 35 out of 1005 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jamye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Terrence

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful, but the one downside had to do with the rooms are a little outdated. They have a bunch of outlets, but they don’t have USB ports to charge phones.
Stayed 1 night in Aug 2024

10/10 Excellent

sherri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except one minor thing. The beds slept well. The rooms were nice sized. The bathrooms were ok… ours did show some age, but it was clean and fairly roomy. We were able to check in early and the front desk staff was friendly. The only issue was a blood stain on one of the pillow cases. That just freaks me out. I can understand if maybe the housekeeping staff did not notice, but it was on the front of the pillow and in plain site. Stained bedding should be replaced and no longer used.
Stayed 1 night in Aug 2024

10/10 Excellent

Suzanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Anderson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conference on Business
I attended a conference and it was a safe quiet clean hotel
Stayed 4 nights in Jul 2024

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our trip to Atlanta and staying at this hotel was wonderful. It’s an easy walk to Truist and the Battery. Our rooms were very nice and so comfortable. We will stay here no question.
Stayed 1 night in Aug 2024

2/10 Terrible

Raynal Nicole

Didnt book this
Stayed 1 night in Aug 2024

10/10 Excellent

Zafar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

David M.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're going to a Braves game, it's next to the pedestrian walking bridge, so convenient. Self-parking was $35 per night, quite expensive compared to other hotels in the area, and the price is not listed anywhere before you book. Returning to the hotel after the game, it took 20 minutes to get an elevator because so many guests returned at the same time. It seems their elevators could be better coordinated to accommodate the flow of people wanting to go up. Their indoor pool is not heated. Overall, not a bad experience, but these are things I wished I had known prior to staying there.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tyshawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Hotel was super clean, beautiful and comfortable. Breakfast buffet a little pricey.
Stayed 2 nights in Jul 2024

8/10 Good

Bruce, Sammamish

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Excellent service at breakfast. On check-in, clerk didn't tel us about way to get to our (14th) floor-had to ask other guests. $12.95 per day for wi-fi was out of line for a $259 hotel room!
Stayed 1 night in Jul 2024

8/10 Good

Douglas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Rebecca

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
First off Hotel was nice and spacious. Rooms were big and bed was very comfortable. Location is reasonably close to the Battery, Truist park and the Mall. That being said...the service was not what it should be for the price you pay. Issues started from check in. We reserved 3 rooms for our 3 night stay. Two rooms were supposed to be adjoining. Request was sent to the hotel at time if booking and confirmation of request was confirmed by the hotel the week before check in. At check in I was told by Madison that they have adjoining rooms but " it doesnt work that way" Never got an explaination of what that meant. Was told we "pretty much" have rooms on the same floor and "pretty much" are next to each other and rooms will " pretty much" be ready by 4pm. We checked back at the desk at 4pm and we told by Oosha that rooms were not ready and it would be at least an hour or more. Oosha again stated there were not adjoining rooms available. The manager over heard the conversation and came over. He looked at the computer, clicked a few keys and voila there were 2 adjoining rooms and a third room right next to them AND they were available right now. Oosha just stumbled all over herself trying to justify telling me there were not adjoining rooms and trying to make us wait another hour or more. Kudos to this manager. However, we discovered in one room the phone did not work because we tried to call down for more blankets because the room was freezing and the thermostat wasn't working. So
Stayed 3 nights in Jul 2024

10/10 Excellent

Horace

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 1 night in Jun 2024

10/10 Excellent

Erica

Stayed 1 night in Jul 2024

8/10 Good

Marian, Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the Battery without the exorbitant costs
Stayed 2 nights in Jul 2024

10/10 Excellent

Brandon

Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Stephen Anthony

Liked: Cleanliness
Stayed 4 nights in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treated like family
From the moment we checked into the hotel, we were treated like family. The breakfast and staff were over the top. If attending a concert or ball game at Trust Park, it is within walkable distance. Highly Recommend.
Stayed 2 nights in Jul 2024